Came to this UPS location for a quick return on my birthday and left disappointed. I didn't have…read moretape with me, and instead of a simple heads-up about the policy, the staff spoke to me very abruptly, saying that the tape is not free. Another employee even questioned what "kind of service" I was expecting. I have no problem paying for tape, I just didn't expect a big attitude over something so small; the world has bigger issues. After reading other reviews, it seems this kind of experience has happened to others as well. Truly hoping this location improves its customer service, unfortunately, I won't return.

The team here is always so helpful! Easy spot for large drop offs. Making each visit stress free!read more

I had never sent a package out before , idk why I was nervous . There's a lady in the front I…read moredidn't get to get her name but she was very nice and helpful made my experience great . This will be my spot .

Please support this USPS!!!…read more This USPS is essential to Chinatown and the federal government recently tried to shut it down. They now offered the owner Peter Kwong $100 a year instead of their regular contract. This is likely the only CPU that accepted such a ridiculous offer but Peter wanted to keep it open for the community, especially the elders that need this service. Peter has been operating at a loss for the last 26 year but now he will really be bleeding red. The workers need their job and the community needs this USPS. I know there has been comments about their service but please give grace to the older worker and please support its cause. We are fighting for the community so hope you all can do the same but making this USPS your go to USPS.

I used to go to FedEx Office for self service printing until they switched copiers from Canon to…read moreKonica Minolta. The Konica Minolta copiers were a problem for me at FedEx Office because the alignment was off when I printed my Avery labels. Staples uses Xerox copiers which are similar to the Canon copiers that I used at FedEx Office. So I was relieved to find a replacement copier. After going to this Staples store a few times I started using other services, such as dropping off UPS and USPS packages. I also found it convenient to purchase a few items and found their customer service to be good too. They were helpful and attentive to what I needed.

It seems like the employees aren't having a great time at work. When I walked in, I noticed two…read morefemale employees at the front, and none of them greeted anyone. They looked quite unhappy. Also, the air isn't circulating well, making it hard to breathe. At checkout, the cashier didn't seem too happy either. She seemed annoyed throughout the transaction. I've been coming here for years, and this was definitely the worst experience I've had. Please give all the employees some training on good customer service?

On Saturday morning, July 26, I experienced one of the most humiliating and upsetting encounters…read moreI've ever had while attempting to pick up a work-related package for myself and my coworker. What should have been a simple errand turned into an emotionally exhausting ordeal that left me shocked, disrespected, and targeted without cause. When I arrived, I provided the employee with all the information I had: my coworker's full name (not just her nickname), the tracking number, and even showed him the confirmation email. I made it clear this was for our job. Still, he refused to release the package. He fixated on minor discrepancies, such as me not mentioning her nickname "Joe," even though I clearly stated her full name. When I asked if I could call her to clarify, he allowed it--but when she identified herself over the phone, he still refused, citing a phone number from the shipping label that neither of us knew. At that point, it was clear: nothing I provided was going to be "enough" for him. This man was unnecessarily combative, unprofessional, and cruel. He seemed determined to block the transaction regardless of how much I tried to comply. I pleaded with him, explained this was for work, and even showed additional proof. He dismissed everything. His tone was harsh, his energy mean-spirited, and he even bragged about denying another customer their package as if withholding people's deliveries was something he enjoyed. As tensions rose, he began to insult me. He made inappropriate, racially charged remarks and called me "stereotypical." I was in disbelief. I was being targeted--not for what I did--but for daring to question him, for standing my ground, for not backing down like others who've dealt with him. I became visibly upset, even raised my voice--yes--but only because I was desperate to fulfill a responsibility for my job and was being treated with such blatant hostility. It escalated so badly that even my coworker, still on the phone, heard the horrible things he said to me and was just as stunned. Another customer tried to defend him, but I was clear: I gave this man all the right information except a nickname--and still, he acted like I was a problem. I wasn't. Eventually, after my coworker and I threatened that the company we work for will get their money back since he refused the give the package, he threw the package at me and told me to leave. Not handed--threw it!!! It was demeaning, completely uncalled for, and done in front of witnesses. I don't know if his behavior was racially motivated, rooted in prejudice, or simply power-driven, but I do know it was cruel and absolutely unnecessary. I left that store feeling violated and defeated. Later, I spoke to a family member who lives nearby, and she shared that she's also experienced his aggression and now refuses to use that location. The only difference is, I spoke up. I questioned him--and that's why I believe I was treated even worse. But going forward, I will be doing the same as her: redirecting all future deliveries elsewhere. I would rather travel farther than ever deal with that level of disrespect and mistreatment again. No one should be treated this way for trying to pick up a package--especially not in the name of work.

Be ware - you have to be lucky if you want to pick up your package here. I've made two attempts and…read moreboth times they were not open despite their opening hours saying they would be. Forget picking up your packages here if you work Monday-Friday. They don't seem to be open on Saturdays?! I saw this in another review and was hoping this was a one time thing, but no. Extremely annoying and inconvenient

Amazing service! Called,got a quote, showed up and the guys got my stuff nice and packed, and sent…read moreon it's way to my sister,will definitely use their service again when it's that time to ship out stuff.

I have had a smooth and easy experience every time I needed to drop off a Fed Ex package. Thank youread more

I'm giving 5 stars to the male Hispanic clerk that works in this post office. Every time I go, he…read moreis working by himself. He is very efficient and very helpful with all his customers. I wish he can get some help because lines can get very long. I know he does everything he can to help and to speed up the process but when you are by yourself it can be very tiring.

Rude guy with glasses. Told me they can't take my packages bc they don't have enough equipment…read morewhich I've never heard of and wasn't helpful to tell me where I should drop them off.

Poor communication and unprofessional handling of a basic issue…read more I was repeatedly told my package had shipped and was "likely delivering," only for USPS to confirm it was never shipped. When I raised this, the owner suggested I drive out to view security footage in person, despite knowing I was in Arizona and after previously stating the video would be sent. Instead of providing documentation, I was met with dismissive responses and tone. All three locations are owned by the same people, and based on this experience, I would strongly suggest staying away from all of them. Get everything in writing and verify claims independently.

Best place to go! they're so friendly & fast &they have everything you need for a good price!read more

Haven't been here in a while but one of my go to spots for getting something boxed when I don't…read morehave boxes on hand. These guys are professional, reliable, knowledgeable, and very helpful.

5 star service. Jason greeted me, he was kind and the service requested was amazing! Great quality…read moreand value. He was on top of everything, as soon as the last person left, he was ready to help me. Service requested is on point. The atmosphere was clean, it was a hot day and they had their ac on. Super convenient location and the people were very nice and professional.