The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

No greeting when I walked in today she just looked up and waited for me to start talking. It was…read morestrange. Their wait time is getting longer each time I go there. I waited in the exam room for the doc forever

Both my husband and I had our LASIK procedure done on the same day. Dr. Ashraf and his staff are…read moreextremely professional and personable. Very good bedside manner. I wore contacts for nearly 20 years and pretty blind without my glasses. I had tears of joy the moment I opened my eyes off of the procedure table. My vision was back approx 90% immediately after the procedure and continued to improve after couple of days. Thank you Dr Ashrah and his staff. You guys are amazing. Have I mentioned their offices are very trendy and upscale too?

I had severe astigmatism and nearsightedness with onset at age nine. The special contacts I needed…read morewere uncomfortable and I hated wearing glasses. I could read the "E" at the top of the eye chart and that was all. As soon as I could, much later in life, I did something about it. Two co-workers recommended Dr. Ashraf of the Atlanta Vision Institute when he was with his former lasik surgery practice. On their recommendation, I had the same surgery performed (using a type of Bausch & Lomb equipment that is obsolete now). He corrected my eyes to 20/15 in one eye, and nearly 20/15 in the other. This was back in 2001 and I swear by my results. Lasik, though performed under a streamlined process, is still surgery, and you experience minor discomfort and inconvenience as you recover. The success rate is very, very high, as a result of being carefully screened beforehand. Read the literature accompanying your consent forms. I referred Miss D. to Dr. Ashraf after he formed the Atlanta Vision Institute, and he performed a different type of vision improvement surgery for her, and three years later she also is very happy with her result. We paid for and received the one-year touch-up package, though she did not use it.

Great staff, and Dr. Reimbold is a fantastic eye doctor. They also have an incredible selection of…read moreframes.

Absolutely fantastic experience from start to finish. Dr Reimbold and her staff are fantastic.read more

All the doctors were so helpful and compassionate with my elderly mom. The cleanliness,…read moreprofessionalism and overall care is the best in this industry. Thank you Dr M Patel for taking such good care of my mom.

This office positively epitomizes the professionalism and efficiency in eye care. The staff is…read moreamazingly caring and provided a very pleasant experience.

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I have passed this eye doctor a zillion times but never stopped in. I called to inquire about an…read moreeye exam as well as a contact lens exam. I was pleasantly surprised to hear that $110 without insurance would get me both exams. The Dr is not in on Wednesdays so I chose a Saturday morning appointment. This location is next door to UPS store and Baskin Robbins. You can see it off the street clearly. It's in the same shopping plaza as Chipotle and Sprouts. The parking is free and plentiful. I always dread going to any doctor but I knew that I needed a new prescription. My last eye exam was at America's Best during the pandemic so I was a year or 2 behind. This experience was one of the best Dr visits I have encountered. Dr. Boyd was extremely knowledgeable and polite. My wait time was minimal. And I received 3 different contact samples with pretty clear instructions. They do sell eyeglasses and if you don't have insurance.. it's 30% off the frames. I definitely recommend this place. The level of care is superb!

Great staff and doctor! Professional and knowledgeable! Easy to get an appointment. Love drive…read morethru!!

I can't say enough great things about Complete Family Eyecare & Optique. From start to finish, my…read morevisit was seamless and professional. The office is spotless, well organized, and there were no long wait times which is so rare these days. Dr. Krishan Bhima is phenomenal. He took the time to truly listen to my concerns, explained everything clearly, and got to the root of the issue with a solution that was tailored to me. His bedside manner is kind, calm, and never rushed. You can tell he genuinely cares about his patients and their long term eye health. With his extensive background and years of experience in the Atlanta area, I felt completely confident in his care. Chris Jones, the office manager, is also a true standout. Her years of optical experience show in the way she communicates and supports both the team and the patients. She is knowledgeable, honest, approachable, and goes above and beyond to help you navigate your options. You feel like more than just a number here. I highly recommend this practice to anyone in the Cumming or North Atlanta area. It is rare to find a team that combines professionalism, warmth, and real expertise but this office does exactly that. I will definitely be returning and referring others.

From the moment you walk through the door to the moment, you're walking out with glasses or…read morecontacts, you are cared for like the most important person they have taken care of that day. The doctors remember you and every person they have taken care of in your family. They are amazing with special needs kids. And provide a lifetime of vision care to the entire

I love briggs!! When i was 9 , i switched here from thomas , and the nurses are understanding…read moredoctors, like briggs and smith are super nice but tough , i mean eye exams are never comfortable lol, but these guys are the dumbledores ( im a potterhead) of eyecare,

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

DON'T GO HERE. The girls at the front test are RUDE & Nasty! All of his staff is nasty. I overheard…read morethem gossiping about customers. I asked for contact solution and she lied and said they didn't have any until I pointed out they did. Just like the other comments.. I've never not been able to get contact solution. All they want to do is take your money.! I took my prescriptions and left. After treating me poorly do you think I would do further business?! Of course NOT! All of his staff is horrible. Especially the front desk.! The girl that go over the contacts and insurance is horrible too. I asked her for solution and she act like she couldn't give it to me.. oh I have to ask the doctor.! I regret not reading the reviews beforehand because the concerns others expressed are absolutely accurate. From the moment I arrived, the front desk staff were unpleasant, unwelcoming, and unprofessional. The atmosphere felt transactional rather than patient-focused, and there was little effort to create a respectful or organized experience. Before I was even seen for my appointment, fees were already being attached to my profile without a clear explanation or detailed breakdown of what was covered by insurance versus what would be my financial responsibility. When a patient has active insurance, all fees should be disclosed upfront -- clearly, accurately, and before being applied. Patients deserve transparency, informed consent, and a thorough understanding of optional versus mandatory services. That standard was not met. The speed and manner in which charges were applied raised serious concerns about the office's billing and insurance procedures. In a healthcare setting, especially one that works directly with insurance providers, ethical administration and financial transparency are essential. Applying fees without proper communication creates distrust and gives the impression that revenue is prioritized over patient care. Given my experience, I believe this business would benefit from a formal review or audit of its billing practices to ensure compliance with proper standards. After obtaining my prescription, I chose to leave rather than continue doing business there. Based on the lack of professionalism, transparency, and accountability I encountered, I cannot recommend this office to anyone seeking trustworthy and patient-centered eye care.

Sydney is wonderful! She is so patient and kind. I came there for an appointment outside of a…read moreregular eye exam and she went above and beyond to give my anxiety and complete the needed tests. I have patronized this location for several years and will continue too!

I had a very disappointing experience with North Point Eye Care. I called to check my vision and…read moreorder glasses, but the assistant told me I was not eligible for their services. After discussing with my insurance provider, they confirmed that I was indeed eligible and even called North Point Eye Care to clarify. When I called back, the assistant said she would return my call, but instead, she just texted me. Without scheduling an appointment, she started telling me that they would not offer any refunds if something went wrong with my order. I explained that the office should stand behind their services and provide a refund if there are any issues, but she refused to provide service and insisted on their no-refund policy. This lack of accountability and refusal to guarantee their work is unacceptable. I strongly advise others to avoid North Point Eye Care, as they do not guarantee their services and do not prioritize customer satisfaction.

The service and care at North Point Eyecare is outstanding. I have worn contacts for 50+ years…read more Dr. Le provided an exam and explained what the condition of my eyes like no other before her. I believe she genuinely wants to provide quality care and she does! I would recommend her with no reservations. You will not be disappointed.