Had a great experience with Yurii for a solar panels roof cleaning. From the initial inquiry to…read morecompleting the work, he was very straightforward and responsive. Yurii arrived at the stated time window and was able to start the cleaning very quickly. He was very accommodative as I was in a work meeting. The panels are now super clean. Highly recommended for a hassle-free and trustworthy service!

Fantastic service and quality job on my Solar panels. Really appreciate how Yuri scheduled me so…read morequickly. Hard working and honest. Recommend completely!

While the cleaning looks great, I have a few regrets. Before I get into that I will say the team…read morearrived in time, they were pleasant and did a good job of explaining things to us. The price was fair and the estimation was quick and easy. Again, it also looks great. I am sharing the rest so that others can prepare differently than I did. While the cleaning looks great, I have a few regrets. Before I get into that I will say the team arrived in time, they were pleasant and did a good job of explaining things to us. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. I might have planned to be away from my house for a while had I expected that. I have a chronic lung issue, so maybe I'm just overly sensitive. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently.

I have hired many, many contractors in my life. I have never experienced working with a company as…read moreunprofessional or incompetent as Superior Softwash. The estimator, Chris, came out to our home to give us a quote for: remove previous deck stain, sand the deck and prepare for new stain, stain the deck, and softwash the vinyl siding of our townhome. At no point was pressure washing discussed. I specifically sought out a softwashing company as it seemed like they understood chemical and gentler methods to treat our wood deck. Chris was extremely professional, seemed knowledgeable, and walked me through the process of the deck preparation and softwashing of our house. This deck was built 5 years ago so still relatively new, and in great condition except for some mild algal growth on the boards. Because of the great estimate process, we went with Superior Softwash's quote. It was on the higher end but I felt confident it was a great choice. It was not. The two guys that came out to work on our deck were unprofessional, not informed about the job they were actually doing, and didn't have the supplies needed. I unfortunately had to go to work and left them alone on our property. That turned out to be a huge mistake. They stripped the previous deck stain using a powerwasher on high pressure-- exclusively. There was no other method used. As a result, the wood was basically destroyed. We were left with fuzzing everywhere, deep gouges, and trenched wood. This is not damage that is easy or cheap to repair. On top of that, they made an enormous mess of our property. There is deck stain flung everywhere, including on our neighbors' homes and yards. The workers even stood on our neighbor's plastic shed and damaged their property as well. My garden was destroyed. These were not professionals trained to do this job. They didn't even really know what job they were doing. Communicating with this company was a nightmare from start to finish. The left hand never seemed to know what the right hand was doing. I have never in my life been given the runaround like I received from this company. I was blown off, ignored, and gaslit. They scheduled an appointment to "assess" the damage to my deck and they literally no-call no-showed that appointment and it still took me nearly a full day to reach someone AFTER that. After the significant damage to our valuable deck, I stopped all work on the project. For full disclosure, I ended up receiving a full refund of the deposit paid on this job. That refund was not easy to get and I fear that anyone less persistent than I was would be left completely in the cold by this company. They did not want to issue a refund and tried to ghost me repeatedly until I used the words "filing a complaint with the Maryland Home Improvement Commission". It is not nearly enough to compensate for the extensive damage done. We are now in process with a deck remediation company to try to salvage our deck but it will never be the same. At the end of this, we will be out significantly more out of pocket than if this had been done correctly in the first place. This entire experience was miserable, stressful, and ridiculous. Do yourself a favor and never, ever do business with these people. Luckily, they put up a sign in our yard that said SUPERIOR SOFTWASH in big letters so now all of our neighbors know who not to hire because anyone with eyes can see that they absolutely trashed our deck.

Kenny and his crew did an excellent job on my gutters that were way overdue for cleaning. They were…read moreprofessional and friendly and got me scheduled quickly and priced the job reasonably.

Kenny and his team knocked down and hauled away my old rotting shed along with a large rusty swing…read morewithin an hour so that I could quickly move forward with a backyard renovation. Great price and service! They also hauled away a ton of extra bricks and pavers that came with the house that I hadn't been able to get rid of.

Aldo was communicative, patient, and wonderful to work with. He was timely, respectful, and had…read moregreat ideas. He was also priced very reasonably. I highly recommend him!!!

Aldo came to do the work promptly for what I thought was a fair price, but less than 2 weeks later,…read moreall of the weeds are growing back, as they were not removed nor treated properly. The job was half done. I told him and asked him to come back and complete the job and he said it's normal for the weeds to come back and that a lot of his customers have him weed on a monthly basis... maybe a weed here or there, but I paid well for weeding and mulching to eradicate weeds and this was not our arrangement. Did not seem to understand that to keep weeds from growing back, he should have put down weed mat or sprayed - he did not do either and did not raise either as 'extra'. So, $300 for these areas and 2 weeks later it looks like my yard bed is heading back to where we started. Spraying here and there is reasonable as a homeowner, but as a landscaping company, I expected better service and more knowledge. He told me he did his job well and isn't coming back. I wanted to give a chance for someone to come back and correct, but he said no, so I want to leave an honest review for other yelp users looking for a similar project.

great communication and interaction from start to finish. would highly recommend for a variety of…read morehouse projects

This is not a review on this firm's work. I have worked with them before as you can see by my…read moreprevious reviews and they do good work. And generally any issues they address. This relates to what comes across as current communication issues. And if I come to Yelp and highlight the good, it is only fair to also highlight when an experience with a company... is not good. I do not have a problem with a business being busy. That is a good problem for a business to have. My issue comes, when instead of saying you are busy, the business continually makes appts or followups they do not keep. At that point you do something I have a problem with, you waste the one thing none of us can afford to waste, you waste time. In this case you waste my time and that, especially when you do it repeatedly, I find annoying and unprofessional. If you can't do a job, say that, I am happy to give business to others. And it is preferable to over-promising and under-delivering. Will not belabor the point, that is my most recent experience. And hopefully this review saves you... time. Thanks.

Was just here this morning with a question about my new equipment. These guys are experts and he…read moreeven helped me with a part for my extendable wand. Thanks guys, much success.