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    Urban Bird Hot Chicken

    3.9 (395 reviews)
    Closed 10:00 am - 10:30 pm

    Order Urban Bird Hot Chicken Takeout or Delivery

    Urban Bird Hot Chicken Photos

    Business Info

    URBAN BIRD HOT CHICKEN ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Good for groups

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    Recommended Reviews - Urban Bird Hot Chicken

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    Tenets Basket - 2 tenders, bread, fries and bird sauce. Nashville Hot on left, xtra hot on right.
    Tiffany S.

    "DAMAGE CONTROL" On yesterday, I placed an order through Doordash and requested no bread but called and asked if I could substitute for more pickles. The cashier asked the manager and she was willing to accommodate me. That was nice of her because she could have said no. My order consisted of a tenders basket (Nashville HOt) and large kale salad. It arrived via door dash excellent delivery and kind driver. I opened my food and the SPICY SMELL was literally unbearable. I then started thinking maybe I am being sensitive. I cut a piece and tried to eat it and almost choked from the pepper. REMEMBER I am originally from NOLA so SPICY Is my forte. I immediately called the store and was asked if I wanted to come in or get a refund. I requested a refund than the cashier says " I don't know if we can do that so let me check. I waited a few minutes, then I continued to wait , then I hear staff laughing in background, then someone says "ISN'T THAT WHAT SHE ORDERED" at this moment I became frustrated. I had been busy all morning and needed to sleep for work that night. I headed to the store and you would not believe once I arrived at the store, the cashier was helping customers, and the PHONE WAS OFF THE HOOK by an unoccupied cash register. I immediately requested the manager in a calm tone. The manager VERENICE arrived at the front counter and greeted me. I was so furious so the first thing I did was show her my phone and the phone off of the hook. I was on HOLD for 24 minutes see picture below. She proceeded to apologize and attempted to explain they the call was missed. I further explained that DOOR DASH prices are higher so offering a person to come in the store is not the bet alternative. I ordered DOOR DASH for a reason and it is a huge inconvenience when I have to arrive in store to correct a worker's mistake. SHe understood exactly how I felt and offered a solution. I also requested for her to smell how hot it was as well. She proceeded to tell me they are using a new seasoning and she believes the person put too much. My rebuttal was you have to be more careful in preparing food like that for a customer knowing there is a difference. I know you may be confused at why would I still give them 4 stars because as the MANAGER she listened to constructive criticism, offered a solution and made sure I was satisfied. I believe it is very important as a REVIEWER to be honest and fair while also telling the truth along with offering a the solution. Whomever is the owner of this franchise I am sure you may be disappointed with the "24 minute hold time" but you should be more proud of having a manager in place who does damage control and encourages the customer to return for a better experience as well as fix the food again.

    Sando Combo (BBQ)
    Tyler H.

    I really enjoyed my sandwich. The chicken was juicy and the seasoned fries were delicious. Will be returning for more!

    Urban Fries
    Patricia T.

    Co-worker kept talking about this place so naturally I got curious... I love fries, even better when it's loaded fries. So I ordered Urban Bird's version of it, named after themselves. It comes with fries, pieces of chicken tenders, and mac & cheese. They had different levels of heat to choose from-- I personally chose Nashville Hot and I really liked it. The kick was great! I've gone back three times already and I'm still not ready to branch out to other items on the menu just because I'm so obsessed with this.

    Sando Combo
    Kyla F.

    YUM! This place is GOOD. There are so many hot chicken places popping up in htown, and this is the best I've tried! I got the Nashville hot chicken sandwich, and it was the perfect amount of spice. The fries were delicious too and had a great seasoning on them! The restaurant itself is pretty casual, and lots go in on their lunch hour it seems (that's what I did). It is quick and yummy! The service was prompt and kind. I plan to be back!

    Chicken Sando
    Stephanie Z.

    Yum! Urban Bird's hot chicken tenders sando was a great choice for a meal! The tenders came out hot and fresh, and I loved how saucy the sandwich was. Sometimes places can be a bit stingy with the sauce leading to a dry sad sandwich, but this sandwich was sauced to perfection. There was a great proportion of chicken compared to the soft brioche bun. Overall, this is a must try place if you like chicken sandwiches! It's in a plaza, so parking was a breeze. Call ahead to avoid the line and to save time getting this yummy chicken in your belly!

    Urban Fries
    Mariana Z.

    This food was de-freakin-lious. Been here 3 times, always slaps. Service is quick and easy. It was clean and inviting. Definitely recommend.

    Salted caramel shake $6
    Mel S.

    Excellent, Excellent, Excellent!! Fabulous food, chill atmosphere, spacious, clean. OMG I must start with the strawberry lemonade, best ever! So refreshing, tart, sweet, makes you smack your lips with ever sip. Chicken: WOW, super juicy, beyond flavorful. I got the heat level 1 it was superb! The seasoning like eating mom's fried chicken with a nice very small kick at the end, not too spicy at all. Urban fries: To die for, all home comfort food smothered together with super seasoned fries OMG so worth every calorie! I thought the Mac & cheese would be weird on it but it was just like cheese fries. Delish! Shakes - Salted caramel, loaded with caramel & it's so soothing, not too sweet. The chocolate shake with caramel added, excellent also you can't go wrong. Sandwiches - great bread, crunchy pickles love the sauce it's almost like a thousand island dressing base, perfect. Order everything you'll love it and the huge portions.

    Kristi H.

    Well Katy...the verdict is in! This Tennessee Hot Chicken is good! Of course I got the mild, no slaw, no pickles, no sauce so mine looks a little boring..but boring was good to me!! Soooo crispy and juicy!! And why would they put it next to Tiffs Treats??? #foreverthickproblems!! Kiera said the waffles are good but not better than slim chicken waffles. But she says chicken at urban's chicken is better! Happy Hour on custard and beer mon-fri 3-6!

    Mild Tender Basket, Ranch, Bird Sauce
    Kelsie C.

    This was my first time visiting the Houston area, for work, and I decided to try this place. It was very clean and I loved the ambiance! Their Christmas decorations were so cute! The staff was friendly enough. For the food - it was amazing! I got mild tenders, fries, their sauce and some ranch. I am obsessed with ranch and it blew me away, I loved it!! I will definitely be visiting Urban Bird next time I come to the area!

    Urban Fries - time to eat!!

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    3 days ago

    Menu is right at the entrance which is so convenient! Cashiers are also very efficient. Place smells clean and staff is very friendly!

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    3 months ago

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    8 months ago

    Great! Food no issues with service and facility is in good condition. I will definitely try and get back

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    1 year ago

    The food was high quality, fresh and very juicy, the staff was nice and we're very patient. Definitely coming back soon.

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    1 year ago

    Great food came out really quickly nice and clean inside and great service from Jasmine 10/10

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    Urban Bird Hot Chicken Reviews in Other Languages

    Ask the Community - Urban Bird Hot Chicken

    Are the waffles vegan?

    Hello. No they are not vegan. They do have eggs in the ingredients.

    Is it halal?

    Hello. No Halal.

    What place near Katy, TX sells good cat fish?

    Captain Tom's Seafood & Oyster Bar BB's Tex-Orleans

    So is this place strips only? If so, will they eventually add full pieces?

    Yes Only Strips , no Breast

    Don’t See Your Question? Ask Away!

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    Urban Bird Hot Chicken - Delicious fries

    Urban Bird Hot Chicken

    3.3(32 reviews)
    2.7 mi

    I ordered delivery and the food was pretty just okay. Food was well packed, however…read more The Urban Fries weren't too bad, although two little slices of pickles does make the food feel stingy for some reason. The chicken tender prices are criminal here, especially at the delivery prices, and it's definitely not the best tenders I've had. I don't rate based on price, but it's at least worth a mention. The spice level was good, however, and what I've expected for Nashville hot. I enjoyed the cup of seasoned corn, although there was one unpleasant bite where it was just char, like just black burnt stuff. They need to clean their grill better! Lastly, the Texas toast you can definitely skip. It leaned on stale and I'd rather used to butter in my fridge. The sliver of sesame on one side was fun, however.

    We came in to eat and were the only ones in there initially. After ordering it became very busy…read more It took 30 minutes to get our food and someone who came in AFTER us got his food before ours came out. We watched multiple people walk out because they were told it would take 35-45 minutes for an order of food to come out. Which is UNHEARD of for a fast food joint. When we ordered they asked if it was dine in or Togo which we told them dine in. They proceeded to pack up our food and practically rushed us out of the store. Apparently they value online orders and Togo orders vs the customers that actually want to dine in.

    Photos
    Urban Bird Hot Chicken
    Urban Bird Hot Chicken - Bird pack is enough food to share trust me!! The flavors amazing with kale slaw delicious

    Bird pack is enough food to share trust me!! The flavors amazing with kale slaw delicious

    Urban Bird Hot Chicken

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    Love’s Cajun Cuisine

    Love’s Cajun Cuisine

    3.9(129 reviews)
    1.8 mi

    my husband has been telling me about this place forever. i finally tried it…read more The environment was ghetto asl but that wasn't an issue for me. I do think if they were more professional they could target diff demographic. anyways the only reason I gave 4/5 stars is because we waited over and hour to get our food and we were only 2nd in line. But the FOOD WAS FIRE

    Katy is quite the trek for me, so when I knew I was going to be on that side of town, I looked up…read moresome saved locations and this one I knew would be the winner for the day, and it did not disappoint! Getting to the location was quite easy, parking was super easy as well, it is in a small shopping center. As I went inside, I could smell the food, and I knew it was going to be good. I was greeted by a younger guy who handed me the menu, but fortunately, I already knew what I wanted! Which was one of everything! But, I was solo on this day, so I had to have some restraint! I chose to go with the catfish basket, with 2 filets, fries (cajun), a side of mac and cheese, and a side of their specialty sauce that comes with crawfish! I had an appointment I was going to next, and I didn't think about how long it would take, but fortunately, it didn't take long at all. They drop the food to cook after you order, which I love!!! The catfish and fries were piping hot when they came out. Seasoned just perfectly for my taste! I'm glad I went with the two, so that I could take the other one home for later!!! I don't know how they season the fish, but keep doing what you're doing! I got the mac and cheese, it looked super good. It was cheesy and had the cheese pull that we all know and love. It wasn't my most favorite dish, it was missing a little something. BUT!!! When I added the side sauce with the crawfish in it, it became my favorite! Something about that combo just works! I believe it's the sauce they use in one of their pastas, but don't quote me on that! The sauce I used as a dip for everything, fries, mac and catfish. It is worth getting! All in all, loved everything about this place. It reminds me a little of some of the places I used to go to growing up in Memphis. Family vibe, packing lots of flavors, good music going, and just good everything. Will be back to try more of the menu!

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    Love’s Cajun Cuisine - Interior

    Interior

    Love’s Cajun Cuisine
    Love’s Cajun Cuisine

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    Urban Bird Hot Chicken - chickenshop - Updated September 2026

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