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    Urban Cookies Bakeshop - Phoenix

    4.6 (1k reviews)
    ModerateBakeries, Cupcakes
    Closed 9:00 am - 6:00 pm

    Urban Cookies Bakeshop - Phoenix Photos

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    Recommended Reviews - Urban Cookies Bakeshop - Phoenix

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    cupcake display case
    Alexandra N.

    I can't tell if i liked my cupcake or hated it, so we'll just go right down the middle. I came here before driving back to Vegas and was amazed at the row of flavors they had. While the cashier didn't care if I lived or died after I told her how hard the decision was of choosing a pastry, i settled on a regular vanilla with vanilla icing. The crumb reminded me of the heavy butter cake from Mastro's. Kinda like cornbread if you've never had their butter cake. I prefer my cupcake slightly less dense. The frosting was good but felt like it didn't go well with the cake for some reason. After looking at the photo I took i wish i had leaned for a more adventurous flavor, but I'm just thankful I didn't get their gluten free/vegan option on accident!

    Churro cake

    Cookies were very fresh and tasty. Cute little bakery with various options. We did go very late in the day so some things were sold out but they still had a decent selection.

    Churro cake
    Dennys J.

    I love this place, they are very delicious and not too sweet. My fav is the churro cake, I always get it for my bday and everyone loves it!! I wanna try the chocolate one but I am always biased. I have had their cupcakes and cookies as well and they are excellent too. Def one of the best places in Phoenix for great desserts :)

    Valerie C.

    I haven't been to urban cookies in a long time, but I was in the area and so I picked up a few treats! I got the orange cupcake, strawberry cupcake, and chocolate chip cookie. The cookie was good, but it wasn't my favorite out of the three. The cupcakes were both really good! I loved the strawberry flavor and filling, and the frosting on the orange cupcake was delicious. I wish I lived closer, but will keep them in mind if I go back to that area!

    Emma N.

    This place was awesome! Lots of dessert options including cupcakes, cookies and some other yummy looking snacks. I tried one of the margarita cupcakes, a seasonal flavor, and it was delicious! The icing was creamy and the cupcake had actual tequila in it too! The cowboy cookie was also very tasty, the kettle potato chips were definitely a fun addition. Everyone working was nice and helped answer all of my questions. The shop is small, a pick up and go situation. I can't wait to visit again soon!

    Adrienne C.

    Went here on a Saturday morning shortly after they opened. The space is small and comfy. It's very welcoming and the desserts are on full display as soon as you walk in. They are stunning. Staff is sweet. I got the brown sugar grapefruit cupcake and banana coconut cupcake. Both of them were PHENOMENAL. The frosting was a little sweet for my liking and there's a lot of it, but that's an easy fix and a personal preference so I just scraped it off. The cakes were so moist and just... mouthwatering. I'm still thinking about them and will be back in before the grapefruit one is off the menu since it's a special. Note that it is easy to miss the turn into their lot but there is plenty of parking once you get back there.

    Brown Velvet Carrot Cake
    Pernila M.

    So delish perfect sweetness moist fresh and again the ladies so welcoming told me the flavors . Best cupcakes I've ever had sorry but Safeway ect can't beat these for sure 10/10

    Emily L.

    I've had Urban Cookies dozens of times in my life -- literally have had just about every staple cupcake, cookie, and dessert bar on the menu -- and I can confirm: They do not miss. My favorite thing about this shop? The basics are done incredibly well. Some of my favorite items -- like the milk & dark chocolate cookie and birthday cupcake (chocolate buttercream on vanilla cake) -- are among the best I've had locally. The salted caramel nut bar is also criminally underrated. That said, don't sleep on their more creative flavors. When their tomato soup and grilled cheese cupcakes rolls around, be sure to try it -- it's surprisingly delightful. Staff members are always so friendly, and parking is always available in the back since it's mostly a stop-and-go place. Will be back, of course!

    Emily S.

    The gluten free brownies are amazing!! I tried Urban Cookies over a year ago and didn't really enjoy what I ordered. Tried it again recently and enjoyed it much more :) I tried the brownie and strawberry cupcake because they were gluten free. Too much frosting for me but I just scraped the extra off. Very sweet but not sickeningly. I also sampled the orange olive oil and thought was was pretty good too. They have yesterday's baked goods for half off. I think it's a pretty good deal but haven't tried it because no guarantee it's gluten free. The staff could use some training. The woman helping me couldn't answer any of my questions and became annoyed and dismissive. Not great customer service and not impressive as the face of the establishment.

    Melissa D.

    Great service Great cupcakes Very cute store with parking behind. No coffee though. But there is a nice coffeeshop next door

    Skyler P.

    Been to the other location but this time stopped by the Phoenix shop. So many options but was in the mood for a few cupcakes. Really delicious and super fresh. I ate one that day and the other a day later and it still tasted fresh like the first day.

    Chu P.

    Urban Cookies Bakeshop in Phoenix, AZ smells amazing as soon as you walk in. They clearly love what they do and use great stuff. Easy to find location for the kids and I since we were visiting from out of town. Their cupcakes are famous for a reason. Each one tastes incredible and is super moist. Don't forget the cookies, too. They're soft, chewy, and just right. Plus, they have tasty vegan and gluten-free options that are just as good. We purchased a wide variety of sweets and were so pleased by the flavor combinations. The people who work there are nice, helpful, and patient. It's a great spot to grab a quick treat or something special. Urban Cookies Bakeshop is a must-visit in Phoenix. You won't regret treating yourself!

    Cupcake display
    Karena T.

    This place is absolutely magical. From the moment I walked in, I was completely captivated by the stunning cupcake display--it was almost too beautiful to eat (almost!). I had to snap a photo because everything looked like it belonged in a dessert gallery. I stopped by on my birthday to pick up a batch to share with my family, and I couldn't have made a better choice. The cupcakes were incredibly moist, and the cupcake-to-icing ratio was perfection. The flavors were rich but not overpowering--just the right balance that makes each bite memorable. It honestly made my birthday even sweeter. I'm already excited to go back and try even more flavors. If you're looking for a treat that looks just as good as it tastes, this spot is a must.

    Cookie display

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    Photo of Amy D.
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    1 month ago

    Amazing cupcakes and service! Could not recommend this bakery more, we will definitely be back

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    1 month ago

    Everything I purchased from here was delicious and fresh. Easy to get in and out of the place.

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    9 months ago

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    10 months ago

    I stopped in and got a strawberry cupcake that was gluten free. It was not my favorite; very overly sweet although it was a moist cake.

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    Urban Cookies Bakeshop - Phoenix Reviews in Other Languages

    Ask the Community - Urban Cookies Bakeshop - Phoenix

    What is parking like?

    There's a small parking lot in the back of the bakery with numbered spots of you want to have your items brought to you. Just follow the instructions they have posted. Or you can park and walk inside.

    Yelp just promoted your donuts today, but last week I was told you discontinued the donuts back in April. Are you getting them back? Asking bc this was the only place to get a good GF donut and I'm so sad.

    They discontinued donuts! ☹️ try Knead Love Bakery for GF goodies!!

    I understand you won the competition on cupcake wars. I don't see any of the winning cupcakes on your menu. I was gonna order some, but they are not there. Will you be selling them again?

    For many years we did offer the winning cupcakes during August when we initially won, however we no longer offer them on our menu.

    Do you still offer Happy Hour?

    Unfortunately we discontinued that during the pandemic and we don’t have plans to resume happy hour.

    Hello. Do you make customized cookies for a party or baby shower?

    Unfortunately we don’t do anything custom. You might try A Bakeshop at 16th St & Bethany Home Rd.

    Do you have Gluten-free products?

    Yes! They have gluten free cookies, cupcakes and donuts. Very good. Check out their websites. It shows which are GF.

    What time is your happy hour tomorrow?

    Hello, our happy hour is Sundays 3p to 4p, Mondays & Tuesdays 5p to 6p. Sorry, we don’t offer happy hour tomorrow.

    Do you make cakes? Full sheets.?

    So sorry we missed this question! The best place to see our cakes options is on our website under Menu then go to cakes. We don’t offer sheet cakes. Just 5”, 6”, and 9” round cakes that are two layer.

    Hello! How much are the cupcakes per dozen?

    Hi Brenna! Our cupcakes are vary in price from $3.59 (for our everyday cupcakes) to $3.79 (for gluten free, vegan, or specialty cupcakes), so depending on how many of each you get, a dozen will be between $46.78 and $49.39.

    Do they still sell orange blossom cupcake?

    Hi there! We will bring the Orange Blossom Cupcake back as a seasonal offering. This means it is not a part of our daily selection, but stay tuned to our social media pages… 

    View All 14 Questions

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    3.5
    (920 reviews)
    8.3 mi
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    This cupcake shop in Scottsdale is conveniently placed on the corner of a strip mall near the canal…read moreand FedEx. There's plenty of parking behind the storefronts and to the side of the shop. There's also a very cute "cupcake ATM" on the side of the building so you can grab n go without having to enter the store. I've been in a few times after work to bring home a 6-pack of cupcakes to the family. They usually have around ten flavors to choose from. Two are gluten free and one is a vegan option. Service is always friendly and pleasant. I used Apple Pay this last visit and just tapped my phone to pay. Tipping is optional. They have other treats like seasonal cookies and brownies, and pre wrapped treats at the counter. There isn't much for dining in the shop. It's mostly a takeout design. Cupcakes come in a sturdy cardboard carry case with a paper bag for carrying with ease. These cupcakes are a little pricey with my 6-pack coming in around ~$30ish. They do have a large amount of the good kind of frosting on top of each cupcake. I'm a frosting girl so I think they're very good.

    Food - Strawberry cupcake - The strawberry cupcake was a little moist on the inside with a very…read moresugary and sweet frosting that had a good strawberry flavor. I think the cupcake consistency could be described as a firm banana bread firmness. The little dot on top didn't have any flavor. Atmosphere - No strange or strong odors or smells. No music playing when I visited. I liked that. I prefer no music over loud music. I don't like loud music. It's hard to hear with loud music. No seating or tables, just a pick up location. They have a cupcake vending machine attached to the outside of the building. Service - There were about two employees. The service here was quick. Order and pay at the counter. Parking - Surface parking lot. Limited parking shared with other stores. No parking meter or parking structures. Unique - Maybe not so unique anymore, but they have the cupcake vending machine. Did not see a health rating on Yelp. Seemed clean and organized when I visited.

    Photos
    Lemon, Red Velvet , Carrot  ,Vanilla Milk Chocolate, Coconut  and Cinnamon Sugar
    Lemon, Red Velvet , Carrot ,Vanilla Milk Chocolate, Coconut and Cinnamon Sugar
    Sprinkles Cupcakes
    Sprinkles Cupcakes
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    Smallcakes Ahwatukee

    Smallcakes Ahwatukee

    4.2
    (263 reviews)
    11.4 mi
    $$

    Incredibly unsatisfied with my cake. I put this order in…read moreabout 3 weeks ago, sent pictures with specifics to Jordan, and ordered 12 mini cupcakes on top of that. The cake was INCREDIBLE OVERPRICED! Well over $230 and thats for the smallest size (6 inch). On pickup today, i was so unhappy. It looked like a shein/temu version of what i had hoped for. Cheap decorative toppings. The girl who was working suggested I put it in the front seat so it wont move around too much. Welp! It DID! The top smashed into the box and the top layer started sliding off the bottom layer! I was angry! Because how does this place charge a lot more than your average shop and not have secure & larger boxes to place the cakes in!!!!! Wal mart could have done a better job for 1/6 of the price!!!! The yellow is what i wanted. The pink is the shein/temu version. Will not be ordering here again not recommending!

    Thank you so much to the worker who saved the day and helped saved the birthday!!…read more I came in July after a terrible weekend and desperately needing a vanilla cake for a birthday. There was a family emergency that made it so all plans had to be cancelled and it was already a difficult time due to the emergency. I wanted to get a nice cake from a local bakery to help make up for the cancelled plans, so it can still feel like a birthday. I had tried several other places, but was unsuccessful. I went in to the store (about 10 minutes after closing, which I had no idea until later), explained the situation to the very kind and empathetic worker, and she found a vanilla cake in the back that was exactly perfect. I appreciate that she went above and beyond to try and help, especially because it was after closing and the cake that was provided to me wasn't originally for sale. Thank you so much!

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    Ready to try these cupcakes!
    Ready to try these cupcakes!
    They look amazing!
    They look amazing!
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    Baby Cakes Bakery

    Baby Cakes Bakery

    5.0
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    13.5 mi
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    I found Michelle after reading all the great reviews on Yelp as I prefer to support local…read morebusinesses when possible! I found myself planning my daughters high school grad party with only a week notice due to our date falling through! I reached out to Michelle on a Sunday and we text most of the day just trying to figure out design ideas, etc. We met up the following night at a Starbucks to finalize design and cost. It was so easy interacting with her and it was awesome to see the passion she has for creating great experiences! I would highly recommend Michelle and will definitely use her for future events!!

    I called Baby Cakes Bakery looking to find someone who knew how to make fondant flowers. My Neice…read morewanted me to make some cake pops that looked like oranges for her daughter's 1st birthday. When I explained to Michelle (the owner) what I needed and showed her a picture of what I wanted to have made, she said she would do a little research and see if she would be able to make the orange blossom flowers to put on my cake pops. She got back to me with in an hour or so and had a plan for making them. She was even able to have them made for me within the timeline I needed. Michelle's communication with me was exceptional and I always felt like she sincerely wanted to help me and provide me with a beautiful product. And they were truly beautiful, delicate little flowers and leaves. They were just what I needed to make my little "cuties" cake pops look adorable. I was extremely happy working with Michelle and happy with the product she created for my project. I highly recommend you call Michelle for your next cake or baking project.

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    First Birthday Cake and Cupcakes
    First Birthday Cake and Cupcakes
    The are the orange blossoms and leaves Michelle created for my cake pop project.
    The are the orange blossoms and leaves Michelle created for my cake pop project.
    Baby Cakes Bakery

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    Lilibet's Cakery and English Tea Room

    Lilibet's Cakery and English Tea Room

    3.7
    (233 reviews)
    9.3 mi
    $$

    Last week was my mom's birthday, so I asked her what she wanted for her dessert. Her answer: 21…read moreCupcakes! We learned upon arriving it is now called Lilibet's Cakery and English Tea Room (although the sign out front still says 21 Cupcakes). Two pairs of customers were inside enjoying a classic afternoon tea when we arrived, which looked lovely. The vibes are so adorable inside this tea room. I would definitely come back to the patio for tea time. This seems like a great place for a cute date, friend meetup, or princess tea. The staff person who helped us select our cupcakes was very nice, and she explained each of the choices of the cupcakes so we would know which cake was inside. Two of our party were interested in the Chocolate Chocolate with only one cupcake remaining, and she said she could help us by pipping one fresh from the back. The cupcakes are so tasty and not overly sweet cakes. I like just a tad more sugary cake, but my partner was delighted by the taste. The chocolate icing was delicious (mine was a yellow cake with chocolate icing). My mom's one disappointment she mentioned when we got in the car to bring them home was, "Those are much smaller than they used to be." She likes a bigger cupcake than their current larger size. I thought they were a decent medium size, but the birthday girl wanted a bit more cupcake on her special day, especially since they used to be larger when it was called 21 Cupcakes. Next time, I would order her two. I also liked the idea of the tiny cupcakes so you could try more flavors, so next time I visit, I would maybe consider 2-3 tiny ones to try over a few days. They also had a lot of cookies I took a photo of that looked yummy, but we did not try any. Definitely give Lilibet's a try for a sweet treat in Scottsdale!

    We celebrated a birthday here with afternoon tea. Lillibet's is adorably decorated with small…read moretables inside and outside. They have floral wallpaper and flowers everywhere inside, along with the cutest lights. Even the bathroom was sweetly decorated. It is a casual, busy little tea room in a strip mall with plenty of parking. Along with tea being served and customers coming in to purchase beautiful cupcakes and cakes there were also quite a few curious people looking in. Lillibet's has the nicest people serving tea. Very friendly and yet not dominating the tea conversation. Because of the size of the tea room you definitely hear the other people so the experience can depend on the others inside. They offer a variety of teas and on this visit they had seasonal teas as well, which we both chose. I had a gingerbread tea that was very complex and interesting and my tea mate had plum cider and found it unusual but tasty. The three tier tea treats were composed of a variety of sandwiches, four scones, beautiful cupcakes, chocolate covered strawberries, cookies, and macarons. Everything was tasty and neither of us could finish it all so they gave us the cutest little take home boxes. Since we were celebrating a birthday I had also ordered a cake ahead of time to take home. The vintage heart cake was beautiful and delicious with icing that was lovely but not too sweet at all. Their web site is filled with all of the beautiful cakes they make. A great treat place!

    Photos
    Lilibet's Cakery and English Tea Room
    Lilibet's Cakery and English Tea Room
    Signature chocolate peanut butter!

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    Signature chocolate peanut butter!

    Urban Cookies Bakeshop - Phoenix - bakeries - Updated July 2026

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