The owner is great. The employees are great. The facility is top notch. That should cover it. read more

Dobby has been coming to Urban Dog regularly for over a year now and we are so thankful for this place and their staff! Dobby always has the best time and they cater to her needs very well. read more

Urban Dog - Dobby sleeping after a day of play! - Pet Training Near Me - Los Angeles, California

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Urban Dog isn't the fanciest dog facility you can find, but their staff and their mission sets them apart. The staff (Zina, Elani, and Connor) are compassionate, attentive, and passionate about rescues. A portion of their boarding is dedicated to providing temporary housing for rescue dogs from high kill shelters in partnership with Tails of the City Rescue and other organizations. A foster who did not get along with my personal dog was sent here for boarding, and the staff has been incredible with reading his body language and helping to acclimate him to being around dogs. They frequently spend time with him at his pace and provide updates, and it's clear that they truly meet dogs where they are at. This shows even in their interactions with daycare and boarding dogs. They also allow me to spend time with my old foster and participate in his therapy, even if I can't really be his foster home anymore! Staff is incredibly attentive and quickly clean up messes in the play runs, and they're great about interacting with and moderating doggy interactions throughout the day. Rescue dogs can occasionally come with their own "baggage" and need additional time and TLC to gain their confidence in a new environment. But Urban Dog is the place I would trust with my two rescue pups and my prior foster, Aero. read more

Urban Dog - Pet Training Near Me - Los Angeles, California

Let me start by saying I think the owner's son is amazing. He was incredible kind, gentle and attentive to my puppy. I was glad to see on the web camera the care that was taken.... The next time I brought Monty in the gal asked if his name was Mochi. I made a joke about this and then watched her proceed to hand Monty off to someone else... I was unhappy with what I saw on the cameras that day. Monty was not watched out for...he was terrified and went up into the play equipment they had and cowered at the top for a lot of the day, he was ignored by the same girl at the front desk with short curly hair, I watched her pay attention to some of the other dogs and not notice how afraid my dog was. The only other issue I have with this space is although they have multiple areas a lot of dogs can get thrown into the one area towards the back and there are minimal handlers. Additionally Monty's harness was left on during his initial visit. On the second visit the staff put on another collar without notice or permission. I was unhappy that I wasn't informed. He was also coming home smelling like urine- so either other dogs were able to potty on him or the place needs to be cleaned. We volunteered at Annenberg pet space - we double washed each concrete area where pets are brought out...mopped, squeegeed, and wiped it after soaping it up...it didn't smell like this place... read more

Urban Dog - Monty scared and hiding - Pet Training Near Me - Los Angeles, California

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We have been taking our dog to Urban Dog for a little over two years and cannot say enough about the staff and the facility. Everyone is friendly they know our dog by name even when she hasn't been in a while. When we go out of town, it is so reassuring to know that she is in a safe & loving environment it's great that you can watch on the WebCam. read more

We drive from Los Feliz to bring our sweet Lili here for sleepovers. They offer great services and have a live webcam so you can check on your baby whenever you want. We've tried other dog boarding services that are nearer to our house, but always come back to Urban Dog. They are simply the best! read more

just back from leaving our lil guy with urban dog for 4nights. for us it was like dropping off a child! The staff are all terrific. we were so scared and they rest us assured all would be OK. it was more than ok! thanks everyone at Urban Dog. Rusty is grateful for the care read more

This place is awesome Kimberly is very caring and super accommodating. She accepted our dog in last minute before leaving town and took excellent care of our baby. Thank you Kim and your great staff. read more

Urban Dog - Pet Training Near Me - Los Angeles, California

Our dog loves coming here! Great facility and people! You are able to watch on their webcams. They have a great deal you should ask about "workouts" read more

Urban Dog - Pet Training Near Me - Los Angeles, California

I'd like to give a huge shout out and THANK YOU to Urban Dog (www.urbandog.com) for keeping my bestest boy Frank safe and well cared for during our holiday travel. We had to leave him for an uncomfortably looooonnnng period of time (8 nights/9 days) and I was infinitely more anxious because Frank has special needs - he has both epilepsy and a severe heart problem. I felt like Urban Dog cared for him like he was one of their own personal dogs. They were on it with his special feeding instructions and his meds and watched him like a hawk day and night for any signs of seizures, which thankfully he did not have! He was super happy to be home, but totally unphased, untraumatized, and needed no adjustment period. From the moment her arrived home he acted just like he'd never even been gone. He received a bath before I picked him up and looked like a fluffy nice spelling teddy bear when I arrived to get him. They even tidied up his freak show of a tail and trimmed his nails. I'm so relieved to be back with him and could not be more happy with his stay at Urban Dog. I'd highly recommend them if you have to travel and can't take your bested buddy. They do daycare/playcare as well. read more

Urban Dog - Pet Training Near Me - Los Angeles, California

This is a great place to leave your dog for day camp or over night! Many times I have gone away for a week and my dog always has great care! The staff is very friendly and caring. read more

The dog boarding facility that I feel most comfortable leaving my dog at. Friendly staff. Great facility. Highly recommend.

We have been taking our dogs for over 15 years and the service and treatment has been first class and Kim is such a caring person for the animals. Would highly recommend for free play and overnight boarding read more

Kimberly and the entire staff at Urban Dog has been a godsend to my family. Our darling George (two years) despite being well socialized from a very young age is very shy with people, so much so that boarding has been an issue (by issue I mean it's been impossible) because George doesn't appreciate being approached by a human. Kimberly had a great attitude and believed George could get more and more comfortable and had clever ways of working around George's emotional needs. Before we knew it George got comfortable being led by her around a leash - a huge mini victory. We just worked our way up to a four night boarding and George did great! We got to watch him on the cameras and saw him be cared for with respect for his boundaries. When we called to check in Connor was a sweetie and assured us we could call anytime. I'm feeling so relieved that we now have a place where we feel secure about leaving George. Thank you Kimberly (and team!) read more

I have been coming here for about 20 years with 3 dogs and I can highly recommend Urban Dog. The owner Kim is a pioneer in Los Angeles for doggie play care and boarding and her experience is evident in the operations at Urban Dog. The staff is well trained, and the dogs are well cared for. read more

Urban Dog - Oscar and Bella - Pet Training Near Me - Los Angeles, California

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Kimberly has an outstanding operation at Urban Dog. They care about the dogs, how they interact with each other and they take proactive measures to place dogs in the appropriate area based on their behavior! read more

The staff here are amazing and nice. We have left our two babies twice for overnight boarding for a period of weeks and could tell they were well taken care of. Love the Webcams where we could see them playing and sleeping. Can tell everyone are dog lovers. read more

Urban Dog - Mocha and Nutmeg after coming back from urban dog - Pet Training Near Me - Los Angeles, California

As much as I like the person who runs the front desk in the mornings, I'm pretty appalled at how my dog has always been returned to me and today was no exception. Final straw. We've been taking Winnie here since she was maybe 6 months old and were always happy that she seemed tired and played out at the end of the day. She has, however, ALWAYS been returned to us smelling like piss and covered in god knows what. We almost always have to bathe her immediately, but today I completely have snapped. Question for you guys: You really think this is ok? Her ears inside are bright red and she's crusty, dirty, and smells so awful I don't even want her in my house right now. I bathed the her last Monday night after I picked her up and even skipped last week because I was so afraid it would happen again. Took a risk and tried again today. I can't even count how much money I've spent taking her to you guys and this is how you think my dog should be returned to me? oh and FYI to dog parents- your dog will be kept in those cement cells all day unless you pay additional $$ for a weak ass 5 min walk. Your dog deserves better. This is my baby and they clearly don't give two shits about her. read more

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I can't live without urban dog!! I have been coming for 9 years on a daily basis. Erica, the manager, and her staff are incredible. They love my 2 pooches. We adopted our current beagle-jack Russell (Stella Marie) mix from urban dog. My two girls go everyday to urban dog and it's part of our regular work routine. I am writing this review because of the need to mention and show appreciation for the great job they do Day and day out. Eddie, night manager, and everyone else are exceptional "dog people" which allows me to work without any worries. I highly recommend urban dog for anyone who is looking for a safe, professional and loving environment for their pooch. Thank you Dr Steve read more

Urban Dog - Samantha and Stella - Pet Training Near Me - Los Angeles, California

I am so thrilled I can travel knowing my 3 are well cared for. Kim and her staff are amazing.

I am so glad I found Urban Dog. The owner, Kim, and her staff are caring and attentive. They cater to my dogs' quirks with grace. I am impressed that Urban Dog requires a (free of charge) meet and greet before you leave your dog for the first time. I appreciate that Urban Dog offers a choice of cage free or individual enclosures. Their prices are remarkably reasonable. I appreciate that you have until 8:45 PM to pick up your dog and that they open early, 7:00 AM. Whenever I look at the webcam the staff members are petting the dogs. I also see that they clean up messes immediately. In short, if you want your dog(s) to get the best care, patronize Urban Dog. read more

Always ready to help , kind dog lovers not like City Dog City Dog only cares about money Herb and Dog cares about your dog and your view and they have a more holistic view of caring for your animals it's one of the nicest places in West LA they're kind they are good to your animals they don't lose dogs on walks like City Dog you have my vote urban dog you are the best on the Westside!!!! Don't go to City Dog they lose dogs on walks, are rude, management changed and they went downhill They are happy to take your money but don't deliver kindness and humane care for dogs or humans Freightful read more

I'm leaving this review a little bit late, but I had my dog stay here over the holidays. Not only is Kim amazing at interpreting dogs' needs and communicating with dogs very well, she is very attentive to what's going on with your dog. I made mistakes that a first time dog owner would make at his first time boarding his dog at a kennel: not packing a growing amount of food as the dog will be more active than normal (if you don't, the dog will lose a little bit of weight from over activity), not accounting for my dog's anxiety being away from her owner as long as I was away, etc. All that said: Kim and her team took EXCELLENT care of Sandy. She was very tired when she came back to me, but tired in the sense that she had been playing for 10 days straight. This was great for me because I was tired from traveling it worked out. Her adjustment back to staying at home was only a day, then she was fine, which is great in the grand scheme of going from boarding/kennel to home. For people expecting a 5-star butler service for their dog for $54 a night or so, please keep in mind what a dog kennel is and please also keep in mind that putting a dog in a kennel or long term boarding of any kind, especially for the first time, is a huge adjustment for a routine based animal like a dog. If you want the people best suited to handle that adjustment and take amazing care of your dog, Kim and her team at Urban Dog are the best. Period. read more

I've been taking my rescue dog, Kaya, to Urban Dog for around a year now and I love it here! I was worried about finding a daycare that would accept Kaya because when I first adopted her, she had some socialization issues. Urban Dog was super welcoming and Kaya's made some great friends there. I don't trust dog parks (unvaccinated dogs with unpredictable behaviors) so I'm grateful to have a place where Kaya can socialize with other dogs. Urban Dog isn't anything fancy (still expensive because everything in LA is expensive) but they do a great job at creating a second home for Kaya when I'm busy at work! Regarding other reviews about their dogs smelling like pee/scratched up at pickup: yes, Kaya also has scratches and smells like pee when I pick her up too BUT, she's been playing all day with other large dogs. I know Kaya gets hyper and loves playing rowdy, so it makes sense that she might get scratched while wrestling with other dog. They pee in their play area so its inevitable that they'd smell a bit like pee. From what I've seen on the webcams, the staff is pretty quick at mopping up/pick up pee/poo when need be. I've taken Kaya to other reputable daycares where she's also been returned to me with a strong dog smell and some small scratches. These things are inevitable with doggy daycares. You can pay for a bath before pickup if it really bothers you. I LOVE how they have webcams where I can spy on my dog while shes at daycare. I'm guilty of using the webcames bsessively when I first started taking Kaya to Urban Dog. Now, I mostly use it when I'm having a bad day at work and want to lift my spirits by watching Kaya play with her friends. They have biweekly hikes in small groups, which I love because I cant take Kaya on hikes by myself (she's too protective of me on walks). At Urban Dog, she's able to get some outdoor exercise with a small group (unlike other dog hike groups that are like ten dogs for one handler). They are quite expensive (I believe around $40) so it's only something I do every once in a while. Subtracting 1 star because communication with clients could be better. During a hike, my dog broke off her leash and was off leash for a short time until Kim caught her. I wasn't aware of this until I texted her to ask how the walk went. Even though the problem was solved, I'd like to be kept in the loop with any hiccups my dog has throughout her time at Urban Dog. One suggestion is having report cards after daycare where you summarize the dogs day. I know some other places that do that it definitely help ensure owners that their pets are carefully watched throughout their stay. read more

We've been bringing Rogie to Urban Dog about 4-5 days a week for the past 2 1/2 years since we rescued him, and I can only say great things about the place itself, the staff, and their philosophy on what it takes to give the best care for our furry family members. Our pup is very high energy, and plays like a hyper teenager - but the team knows how to handle him perfectly, making sure he gets the attention he craves, but also knowing when he needs some time to decompress. They've been able to establish a stable "pack" of friends for him with some other regulars, which is great. He always seems to be super excited to go and play when he gets dropped off, and when we pick him up he's definitely more mellow and balanced, so it's a win-win for everyone! Definitely recommend Urban Dog to anyone who loves their dog!! read more

Urban Dog - Pet Training Near Me - Los Angeles, California

My guys love the hikes they offer! Unlike those "professional" dog-hikers and their 15+ packs - it's never more than 5-6 dogs max. which means they are always in control and keeping an eye on them. Bonus: they offer to take your dog to rattle snake avoidance class for you. read more

Urban Dog - Hike :) - Pet Training Near Me - Los Angeles, California

This place is special to me and my dog. Kim, the owner, really makes this a place you can bring any type of dog to. My dog is a rescue, absolutely sweet as pie, but needs some extra help being introduced to other dogs. Kim has this down to a science. It's special because now my boy gets the socialization he needs and during a hard time like Covid, too. I get to watch him on their cameras while he plays. When I get my boy home, he is happy and exhausted. So grateful! read more

Urban Dog is the best place for our dogs. We have tried other day care but Urban Dog meets our needs. Great help, clean environment, indoor and outdoor facility. Best of all is the mountain walks that are offered. It's worth the money. I would recommend them to all people who are looking for great dog care. read more

Urban Dog - Milo on his mountain walk with Urban Dog - Pet Training Near Me - Los Angeles, California

The best doggy day care ever! Kimberly and the team at Urban Dog are the best, they are top notch. We have had 3 dogs there over the past 5 years and these people really give a damn. We use the team at Urban Dog not only for day care, but for boarding as well when we have to travel. As an example of the above and beyond, we had a very special dog that was living out her final weeks. When we finally lost her, they presented us with a photo book of pictures of her there with notes from each of the team. They are special people. When the dogs realize we are on the way there, they go crazy. We have used other places and the dogs have never had the reaction we get from them when the realize we are on our way there. That says it all as far as we are concerned. If you love your dogs then this is the place for you. read more

Urban Dog is one fantastic facility! My husband and I recently had the pleasure of adopting a dog from Urban Dog and we are so grateful to have dealt with them. Kim is a superstar - friendly, honest, guiding, and incredibly helpful. She knows so much about dogs and we are so appreciative to have crossed paths with her! Melbourne, our stunning young lab, simply loves going back to UD when we are busy - his whole body writhes and wriggles with excitement. We know he's had a good day playing with his friends when we pick him up exhausted and content. Urban Dog and all who work there have been very easy to deal with. There is such a positive can-do attitude all round there and you can really see how much everyone adores working with the pooches. They are all so welcoming. Urban Dog is a happy place for us, and for Melbourne ! read more

My two girls have been boarded here, over the past 7 years. All the staff are wonderful and my dogs are always well loved and well cared for!! I have them walked once a day, so they get to go outside. Otherwise they seem content to hang with the other dogs, and the staff. I watch them on the webcam while I'm away. It comforts me to know they're ok and I think they know I'm there! read more

Now I know how abusive this place is!!! I have been bringing my dog here for a few months now and the other day they gave me my dog back , when I got home I noticed he was acting weird then I look at his collar he has a shock collar on his neck so he could not bark!!!!! I'm so pissed this is animal cruelty they already shove your dogs in crates now they put shock collars on them!!!! This is horrible!!!! I WOULD NEVER RECOMMEND THIS PLACE!!!! The employees throw choke chains at the dogs and yell at the dogs!!! STAY AWAY IF YOU LOVE YOUR DOG!!! The pictures will clear everything and the owner is going to try and say it's a lie but I have proof!!!! read more

Urban Dog - Pet Training Near Me - Los Angeles, California

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I wish there was a way to put feelings in reviews . Because words won't do the feelings we have justice . We were in kind of a bind as we weee going out of town and hasn't been able to secure boarding for our 60 pound fur baby Rocky ! Although we had visited many places Rocky a very special Alaskan Husky didn't like them too much and made it be known. I'm so glad these others places turned him away as it shows their lack of patience and willingness to work with all dogs. It takes some dogs time to warm up and feel comfortable especially our special boy. Had these places not turned out boy away we wouldn't have been able to be at Urban dog . From the moment we called and Kim answered she showed true interest and compassion and she just understands dogs ! Like she's a dog whisperer !!!! She immediately understood Rocky's temperament and had no issues with him. Yes we were a little nervous at first leaving him for a temperament test since he didn't do too great at other places but after speaking to Kim she put our nerves at ease ! Rocky did great with the test and Kim ent at Rocky's pace and let him get comfortable and relax. When we came clan k and Kim told us he did amazing and was even playing with other dogs I wanted to cry ! We dropped him off before we went out of town and checked in on him via the webcam and saw him playing with other dogs and having a great time . We would call in and EVERYONE who answered gave us an update from how he was sleeping , eating and they all loved him . We paid to have him walked and they took him on his walks not only this but they even bathed him so we had a shiny beautiful boy when we got back. The love Rocky showed us when he saw us is immeasurable! Thank you so much Kim and all of your wonderful staff ! You are rockstars and we are beyond happy with the way you cared for our baby ! Thank you from the bottom of our hearts ! To those out there wondering if this is the place to leave your fur baby stop wondering and just do it ! I recommend Urban Dog 10000% read more

This was our second time taking our dog Sparkle to Urban Dog and everything went great! Sparkle is very sweet but also a very large dog, and they did a great job handling her. They were amazing when I called to schedule an overnight for Sparkle and great when she stayed for the Thanksgiving break. The have a webcam where you can see your dog and we even had them give her a bath last time. When we went to pick her up, she was relaxing with a few doggie friends. So sweet!!! They were wonderful when we called to check on how she was doing too! I definitely recommend trying them out if you need a doggie hotel for your dog while you are away or just for a night. We will definitely use them again and again! read more

Well worth it. Kim, Candace and the team there took care of my two pitbulls. Our puppy received one on one training (definitely needed it). Dogs came back happy. They even gave them baths. Will definitely be a return customer read more

I have been bringing my dog to Urban Dog for the last 12 months. The staff is absolutely fabulous and showers my dog with love. When i get my dog out of the car to walk up to the front door, she can't contain her excitement. It warms my heart to see how excited she gets. Kim and Erica do a wonderful job and the entire staff is very professional and welcoming. I highly recommend Urban Dog and will continue to do so. read more

Ahhh. To romp with my friends indoors all day while my owner works all day. Playcare, I love it! My owner thinks I smell like I've been rolling in pee all day when I get home. So usually when I go there, I get bathed as well. Too bad one time they bathed the wrong labrador. OK, OK, so we mostly all look alike. Yellow and beautiful. I am just glad I didn't mistakenly get pookie's daily medication. If your owner is in a bind or is too lazy to walk you, this is a fine place to be dropped off for the day. It wears me out pretty good, and the staff there seems friendly most of the time, as long as you don't bark too much. The owner tries to spy on me with urban dog's web-cam, but mostly he gets an error and finds that it does not work. Lucky, too because then he can't see that I am peeing on the floor and then rolling around in it. The baths aren't cheap, and the full day of playcare is about $35. There is a half day rate, too. Skip the bath (then you get to play longer) and just don't do any floor rolling. Only the friendliest pups should partake in all the frolic and fun. I don't like to play with grumpy dogs. And bring protection. You know, the flea meds. And make sure you are up to date on all the vaccines. Don't forget about the kennel cough vaccine. Every six months. One time I came back with a whopping case of it. Never know where it can come from... Every doggie day care has its risks. Urban Dog is pretty clean and safe for the heartiest of us. Much better than any other westside dog care places. See you there. read more

I felt compelled to write another update on Urban Dog, now that I have not only used their daycare service, but also their boarding service as well. I have used several daycare services, both near my home and near my work. The first one said Jack always did fine, but for some reason, Jack started to resist going inside that one. Also when I picked him up, he would start crying and yelping when he saw me. The second one said Jack got too mouthy with one of the employees and recommended more training. My dog is not a perfect dog and although he gets consistent training, he is a "work-in-progress," in other words, he can be a handful. Even so, Urban Dog has been able to handle him, allowing him to play and have a good time, but more importantly, they know when he should be pulled out of the group to rest or keep him from getting too crazy. They seem organized and set boundaries, allow dogs to rest if they play too long. (I peeked at the computer once when they brought up my dog's record and caught a glimpse of a note: "Plays rough." - Hahaha. True. It makes me feel better to see detailed notes.) I also boarded Jack there for 4 days or so. They administered his medication and when I called they patiently gave me an update on how he was doing. Yes, he was a bit smelly after boarding, but it wasn't a big deal. We gave him a bath and he was back to being fresh. Most importantly, Jack comes home safe and happy. He is always excited to go to Urban Dog. I never worry when I drop Jack off here. read more

It's not the best doggie daycare place but it's convenient for people who live in West LA. Before taking my pups to Urban Dog, I've tried Healthy Spot, Barkingham Palace and Club Fido and toured Five Star and Canine Cabana. They all have their strengths and weakness. Healthy Spot has excellent service and care for dogs but their space is simply too small and crowded because of their popularity. Barkingham is good for small dogs and look more like a home environment instead of a kennel. Only problem is that I don't like to drive to that area just for daycare. Club Fido was good in terms of management but the setting could use some work. The indoor space for small dogs looks a bit depressing. It's not quite bright and airy. The upside is that they have an outdoor area and they take the dogs there 2-3 hours during the day. The overall management of Urban Dog was ok. They are busy most of the time and the kennel (green zone) could get a bit crowded. It's hard for the staff to pay attention to every dog when the kennel is that busy. So chances are some dogs might not be corrected timely when they are rough with other dogs. Unlike Healthy Spot, they don't give you a "good" report when you pick up your dog. They usually tell you something general like "he/she had a great time", but no info about if your dog makes any friends, eats/drinks/eliminates or other noticeable social behavior. Hygiene wise, the facility looks clean but my dogs did come home smell pee and poo. Web cam is a plus so you can see for yourself. Overall, it's the convenience factor that makes me go back there. For dog owners who want to give it a try, I recommend calling ahead and making an appointment. It's not that they are not open to walk-ins but they might turn you away if they happen to be busy. That happened to me and I had to go back the next day, which was not a biggie since I live close by. They offer a day of free daycare so they can evaluate your dog and you can see how your dog do there, which is helpful. For some reason, my dogs always come home very thirsty. I think it's because the water buckets they have are not easily accessible for small dogs. So make sure you dog get plenty of water before and after. read more

Made an appointment to "interview" my Lab and Siberian Huskie for Friday (5/23/2008). OK, they were full up because of the long weekend and so I brought them in today (5/26/2008). On the 23rd, I brought in a copy of their record of vaccinations, so when I went in with the dogs the couldn't find the records. No folder had been created. Recognizing how unorganized they were on the 23rd, I brought in the documentation again. Moreover, they make you indemnify them from any wrong doing in the event of a canine confrontation taking no responsibility for being attentive. Also, they say that you can expect that your animals may come home smelly from urine or feces. This may sit well with some owners, but I am in the thanks but no thanks mode! read more