I can't say enough good things about Wags 2 Whiskers. My dog Pip goes about 4 days a week and absolutely loves it. One of my favorite conveniences is their pickup/drop-off setup. They come right to the car to get her, so I don't even have to step out--huge win on busy days. They also send the best report cards, which make it so fun (and reassuring) to see how Pip's day went. But what really sets them apart is how attentive and caring the staff is. Pip had been having some stomach issues, and I mentioned it to them so they could keep an eye on her. They went above and beyond and actually sent me a photo of a concerning stool (not the kind of photo you expect to be grateful for, but here we are). Because of that, I took Pip to the vet right away, and turns out she had a bout of pancreatitis. The vet told me that catching it that early made a big difference and that she's expected to recover quickly. I'm incredibly grateful to the team for paying such close attention and taking the time to communicate with me. It gave me real peace of mind knowing Pip is in such thoughtful, capable hands. Highly recommend! read more

We've been taking our doodle there for two and half years since she was six months old. We can't say enough about how caring the staff and the owners have been with our Dolly. They always reach out to us if there is any concern or issue with her. She is always so excited when we drop her off in the morning. They always take the extra mile and come out to my car to pick her up and drop her off. The owners have always been so helpful and thoughtful about giving advice as to her diet as she can be a particular about her food. We can't see ourselves taking her anywhere else except here! read more

Wags 2 Whiskers - Pet Sitting Near Me - Culver City, California

I just had a wonderful experience at this Grooming, daycare, and boarding facility! I'll add the owner is fantastic and customer service is definitely ALIVE!! coming from someone that's been in the pet industry for about 17 years. I highly recommend this facility for your pup or cat.!! AND HUGE PERK you drive up and a team member comes to get your dog.... Same for pick up. Drive up call and your pup is escorted to the car ; ) it's a WIN WIN ! Very convenient. read more

My pup is new to the area and acting shy. The team has been wonderful, updating me, being patient with Rocky, helping him get more comfortable... every day I see improvement! read more

Wags 2 Whiskers - Rocky's day at Wags 2 Whiskers - Pet Sitting Near Me - Culver City, California

While I do not retract my former 5 star review, and I do still view Carolina and Dillon as trustworthy business owners, my positive experience has dwindled as the team at W2W grows. Most recently my dog was moved to a more expensive boarding package during his stay without my knowledge and when I inquired about it a couple of times after pick up, I was met with a different excuse every time as to why it happened so I'm not sure what the real story is. When I asked for a partial refund on just the overcharge I paid, I was sent a partial of the partial refund (I was happy to pay what had been confirmed a week prior at the time of booking. I was never expecting a free week of holiday boarding or a 'discount on services already provided,' just the amount that was charged without any communication or acknowledgment from the team.) Unfortunately, this paired with the fact that updates are no longer sent out on how your pet is doing means we'll have to exclusively use our other pet sitter closer to home. It is no longer worth the cost/drive for us as it has been in the past. read more

I brought my dog Hazel to Wags2Whiskers this morning for a wash plus wellness upgrade (ears, teeth, anal gland expression, de-shed, nails), and it was a seamless and positive experience all the way! Hazel is a German Shepherd who absolutely hates water and gets very anxious is these places. She was put on a lymphatic system vibrating board (I don't know what the official name is), which I thought was a nice touch, as it is supposed to ease anxiety. She was brought in immediately for her dogwash, without having to be caged. That's how they schedule dogs, so they aren't waiting. For me, this is a must. Hazel becomes extremely anxious if she's put into a cage to wait her turn, and that wasn't an issue. She emerged sparkling clean, smelling like honeysuckle, and even her black nails were squarely sanded and even. I only had to drive up, call, and she was taken out to my car, at which point I paid, and we were off! Wags2Whiskers is courteous, efficient, and wonderful with dogs. I highly recommend!! read more

Kobe loves hanging out for daycare! Great service & drop off times are very convenient. The staff is amazing & never worried read more

MY ANGELS!!! I am PSYCHO when it comes to my dog - his haircut, his wellbeing, his nutrition (lol) and Wags 2 Whiskers makes me feel like I'm the sane one. They LOVE animals and it's apparent in everything that they do. Obviously it's a business but they treat your pet like family. I've done grooming, drops offs, day care, and boarding - every staff member is so attentive, so kind, and truly will care for and love your pet. I would give 6/5 stars if I could. read more

Wags 2 Whiskers - Dog - Pet Sitting Near Me - Culver City, California

Wags 2 Whiskers is my automatic go to when boarding my 18 year-old cat, "Bongo". It's easy to book appointments even at the last minute, but I always try to book in advance to ensure his stay there because it is a facility that I absolutely know I can trust with his care.The personnel are always helpful and friendly on the phone. Wags 2 Whiskers follows instructions to the letter and we know this because at drop off we often provide a detailed list of Bongo's dietary needs as well as the administration of his thyroid medication which he requires twice daily all of which they seek to completely understand and have even called to double check on the details if there are any questions regarding his care instructions. It is such a relief to know that we can depend on them to expertly and responsibly take care of our elderly cat. This past stay Bongo had a wellness bath and came home not only with a cute report card accompanied with an attached cat nip party favor but so very soft, shiny and lovely scented...I do think this treatment not only improved his coat, but also his physical and emotional well-being. Cats generally don't like their routine disrupted, but I think ours actually likes going to Wags 2 Whiskers never complaining upon his arrival and he generally gains a little weight there to boot which he very much happens to need at his age. We joke that Wags 2 Whiskers is Bongo's vacation spa while we're out of town! Another great feature of Wags 2 Whiskers is that we can totally relax without a second thought of his care while we're away because we are given daily Bongo reports in the way of a series of photographs that give us a sense of how he's doing and it always looks like he's comfortable and even having a really good time under their attentiveness. Once he lost a tooth during a visit (which I realized afterwards that he was on the verge of anyway), because well, he's not a young cat anymore, and Wags 2 Whiskers called immediately and let us know, even saving the tooth for us which I still have lol! We also have a dog, and although I've never boarded her there since she always accompanies us on our trips, I would not hesitate to book a stay for her at Wags 2 Whiskers as I would trust them completely to take good care of her. I highly recommend Wags 2 Whiskers for pet owners looking for boarding and spa treatments that they can confidently rely on! read more

My senior dog, Tuti, left smelling incredibly clean. It was obvious she was well taken care of. I would have liked to be let in, but we both suffer from separation anxiety, so that is understandable. Everyone ensured that my fur baby was left in great hands. Thank you! read more

Cannot thank Carolina and Dillion enough for giving this foster a fresh start and complete makeover. They helped transform a stray into a gorgeous pup. Exceptionally kind and professional service, highly responsive, and treated this boy like a king. Would give above 5 stars if I could - thank you again! read more

Wags 2 Whiskers - Grooming - Pet Sitting Near Me - Culver City, California

This place is such a gem for pet parents near Culver City! Carolina and Dylan are so great with all their furry clients. My dog loves going to day care, has been boarded, and also has had great grooming experiences. I never worry that he's not cared for and the grooming prices are good for the area. So grateful for Wags! read more

I love my furbaby so much! I had him experience another pethotel in our area in Culver City few times but he was not happy. Now Wags and Whiskers is the exact opposite. Ivan was happy staying here. It gave me such peace of mind seeing his photos and videos everyday, while me and my husband were on vacation. I highly recommend this pethotel! All the staff are nice and do care deeply for our furbabies. read more

w2w has been invaluable to us. Carolina helped our fearful rescue come out of her shell. At one point we couldn't even use the bathroom without our dog crying from separation anxiety! Carolina and the w2w team was so patient and loving with her. she quickly grew into a much more confident dog who couldn't wait to go to daycare and play with her friends. we also get our dog groomed at wags- I trust them and they always do an amazing job. I don't leave my dog with anyone else- it's family or wags 2 whiskers only! thanks guys for taking the time to be extra kind to our beloved pets read more

I love this place, my second visit and Max looks amazing!! Thank you so much , she is sooo loving and truly treats Nax with care and provides filtered water and washes with filtered water as well . This place is heaven for Max , also they are supper clean .... I love read more

Wags 2 Whiskers - Max and Carolina my Max feel in love with her !! - Pet Sitting Near Me - Culver City, California

I love this cute doggy daycare. Carolina is a doll! I have a rescue terrier who's been through a tough time. She was abused before I adopted her and she's scared and reactive. Everyone there has handled her with care and love. Shes warming up and has now found a few dog friends she likes playing with. I'm so happy she is getting socialized in a safe, loving environment. Thanks y'all your made her life much better. read more

Scheduling on-line was easy and a real person was quickly available to discuss the various services and service packages. Wags to Whiskers offers a very nice menu of individual and combo packages at competitive prices They called texted on the day-of to offer me an earlier schedule. I love the curbside drop-off and pickup. This was my first visit to Wags to Whiskers so I didn't use it this time. I will almost certainly use drop-off / pickup in the future. What I came for: we ordered the full package for our Yorkie. We're very pleased with her new look and NO MORE FLEAS! read more

My experience was horrible business says publicly I was never there here's the request of deposit I'm sure I can find the bill to but I think this would Suffice that the owner is clearly lying and I did bring my pet there and they mishandled her and having been pouting and whining online instead of just saying sorry of offering to clean her how hard would it have been Yet they choose to slander my opinion with lies kick rocks kid read more

Wags 2 Whiskers - Proof I did in fact do business with them unlike the lie they claim - Pet Sitting Near Me - Culver City, California

We love Wags 2 Whiskers! Carolina and Dillion are very trustworthy and the sweetest people. I have a 2yo special needs (deaf) French Bulldog named Peanut and I was very nervous about taking her to daycare and boarding. I did a lot of research and chose W2W because they had a 40lb weight limit and provided very thoughtful responses when I initially called with questions. We've been taking Peanut to daycare on a weekly basis at W2W for over a year now with no issues! She is always excited and pulling when we arrive and she absolutely loves Carolina. Recently they've extended their hours to 6am to 9pm everyday of the week, which is very convenient and extensive, and their prices are very fair for the quality of care they provide. In terms of other services, we have tried overnight boarding (in a private room) a few times, and they've taken great care of Peanut. I know she's so happy playing all day and tired enough to get a full night's rest. Recently they are offering bath happy hours (Tues-Wed, 8am to 2pm) where baths are 50% off. We love getting Peanut's nails trimmed here and have definitely been taking advantage of these bath happy hours. Thank you W2W for everything! We highly recommend and will continue to take our dog here for daycare, boarding and grooming. read more

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Leaving another review because we love W2W so much!! We board our dog here and it really is his home away from home. Never worry for a moment while he's there - know he's getting the most loving care and having a blast with the other pups. We really enjoy the daily photo updates. And convenient that we can get a bath on the last day for a clean pup to return home. He's so happy here!! If you want to give your dog the best so you can relax while on vacation then book wags! read more

Wags 2 Whiskers - Happy pup - Pet Sitting Near Me - Culver City, California

My cat has been pretty aggressive/scared in the past when getting her nails trimmed. I used to take her to my vet because she was more comfortable with them trimming her nails, but the vet is super far from me. I was kind of nervous to take her to a pet groomer incase she was aggressive with the staff but Wags 2 Whiskers was right down the street from me! They said she was pretty calm and the nail trim only took 15 minutes! Will be bringing her back here again :) Staff was very friendly. read more

We take our 7 year old pug-mix rescue dog to Wags 2 Whiskers for daycare, grooming, and boarding when needed. She has severe separation anxiety and Carolina and Dylan were so patient with her from the very start. Once she got into a routine, she absolutely started loving going to daycare and jumps out of the car/runs inside with excitement. She's transformed as a dog since we started bringing her. She used to bark/cower at other dogs that approached her on walks and now she is a sociable, friendly girl who loves meeting other dogs/people and runs up to them to play. You can tell how much they truly love and care about each animal that comes to their business, which helps calm my own anxiety -- especially when I have long work days or need to board her during travel. We even brought our cat for boarding when we had a longer trip and he did great. They have private-boarding or group boarding options. They do an excellent job grooming her wiry coat. We've had issues with other groomers not being able to get her nails because she gets anxious with her paws and never have any issues with W2W. I cannot recommend them highly enough. read more

I love this place for getting my cat groomed. It's very hard to find a good place that cares about your animal, my Toby girl hates me cutting her nails so I take her here and they do a perfect job. Today when we went the girl was so nice and it was super quick! Definitely recommend :) read more

We have used Wags 2 Whiskers for daycare for approximately 2 years while living in Culver City and had a great experience! We have an anxious shihtzu mix, Truffle, that we adopted during the pandemic and they have been great with him. When we drop him off, I can see that he is visibly excited to go into the building and play with his daycare friends! We have also used the overnight boarding on occasion when we needed to travel for a weekend. We once ran into Carolina outside on the street as we were walking over to the facility and Truffle started wagging his tail and wanted to run up to greet her, which made me feel really good about leaving my dog with her and her team because my dog clearly likes her and was excited to see her. read more

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This place is the best! Carolina is so kind, caring, accommodating and very professional. I am so so grateful I came across Wags 2 Whiskers. 10/10 would recommend! I mean just the best and I don't take that lightly. My pup is my world so I am very conscientious of who I leave her with. I have left her in Carolina's hands a few times and I have always felt really great about it. My pup is always so excited to go too which means a lot. I would absolutely recommend this place to anyone. Thank you, Carolina! You're amazing and I'm so grateful for Wags 2 Whiskers! read more

I have over 20 years of experience in the cage free doggie daycare industry. Been in charge of 3 places and this is the safest place to have your dog hands down. read more

We had to leave our kitty for a last minute trip out of the country. Wags 2 Whiskers took amazing care of her while we were gone! She was picked up happy and healthy. Drop off and pick up were easy. We were sent updates everyday and it was clear that our cat was given special attention and care. The staff is kind and attentive and encouraged her playful personality. We will be trusting Wags 2 Whiskers with her care the next time we are out of town!! read more

We have been sending our dachshund Errol to Wags 2 Whiskers for a few years and we have always been happy with their service and his experience. We strongly recommend them for your dog boarding and grooming needs! read more

The BEST Doggie DayCare, Grooming and Boarding place in all of Los Angeles! I have had my dogs at many L.A doggy care businesses throughout my many years living in Los Angeles and Wags 2 Whiskers is hands down the BEST in all these services. It is apparent that the owners and their staff are in this business because they genuinely LOVE animals! They treat our dog as if he is their child! They give him so much love that he cannot wait to see them! He starts getting so excited as soon as we approach their location! They are so kind and considerate as well as being so professional, knowledgeable and experienced with all aspects of their care services. The grooming is beyond exceptional! The boarding is fantastic! The daycare is phenomenal! They send photos of our fur baby whenever he's there for daycare so we can see how much fun he is having. I can't say enough great things about Wags 2 Whiskers for your doggy, kitty daycare, grooming and boarding needs! read more

I called about having my two dogs boarded and was told they don't take dogs over 40lbs... very strange for a professional pet facility.

I meant every word in my initial review, but over the last few months, my positive experience here has dwindled. For background, I'm a nurse working 7pm-730am. I decided to board my dog in between my shifts once a week from 8am-8am so I could sleep when I got off of work and pick her up the next day after work. When I told Carolina my plan, she graciously offered to only charge me the daycare fee from the 10 day package I had been purchasing. I remember telling her how thankful I was and that I'd understand if she ever needed to raise the price. A couple months later, w2w raised all of their prices without notifying me. I found out from an invoice in my email with the higher rate. I paid and didn't bring it up because I figured they must have just forgotten. I then found out via Yelp that their hours changed and they close an hour earlier. No notice from w2w about that either. At this point, I'm upset about the lack of communication but give them the benefit of the doubt. One morning I came to pick my dog up after work at 8am like I normally do and was informed by Dillon that I'm going to be charged 2 daycare days instead of 1 since I left my dog there from 8am-8am, which is what I had been doing for months with their approval. I received no advanced notice from them and was clearly confused so Dillon said he'd make an "exception", but next time I had to either drop my dog off right before work or pay for 2 days. He offered no explanation for the changes, but I agreed and said I'd start dropping my dog off at 6pm since I start work at 7pm, which Dillon said was okay. Only 2-3 months later and I was told I needed to drop my dog off at 7pm in order to continue paying just the daycare fee, which is impossible since I start work at 7. I told Dillon and he simply said "Sorry that's all I can do." I had already bought a 10 day package and had multiple days left, so I'm now exasperated because yet again, I'm not told something in advance and these changes were effective immediately. As a customer of almost a year, the very least I expect is to give me an advanced notice, not to spring changes onto me without warning or explanation. I understand if they can no longer charge me the daycare fee for boarding, but as a business, they need to be upfront and give customers the consideration they deserve. I would have preferred being told directly that they can no longer charge me the daycare fee for boarding instead of changing the drop off time to the exact time that I start work at, which essentially forces me to either pay the boarding fee or leave. They said they changed the drop off time for all essential workers, but the thing is, the majority of us in healthcare work 7-7 including nurses, RTs, and CNAs. The doctors at my facility work 6-6. This would make the drop off time impossible for anyone working these hours. Additionally, I was given no time to search for other options considering I was supposed to board my dog the night after they told me. The worst part of this is that I never asked for favors or a discounted rate for being a nurse. When I made the decision to board my dog, I had every intention of paying the full boarding fee. They're the ones who offered a discount to me, then made me feel as though I was the one who was asking for special treatment, whether it was intentional or not. I would have easily paid the full boarding fee to the people I thought they were when I wrote my initial review. The issue isn't the price--it's how they handled the situation. I gave 2 stars because Carolina made attempts to empathize with me and rectify their mistakes. I told her months ago that I was upset about the changes being made without me knowing and she offered me a free day of daycare and appeared apologetic. I then spoke to her about how I can't drop my dog off at 7pm and I wouldn't have bought another package if I had known that prior, so she refunded me the entire package although I just asked for the remaining days refunded. However, it doesn't change the poor communication. It's truly disappointing that even after I expressed my concern, I still had the same experience. I loved supporting a family owned business and I do understand that with the rising cost of living, changes must be made, but I don't appreciate the direction they took. I gladly paid the higher price. I gladly brought my dog in later like they asked me to. But I will not accept lack of communication and consideration for their customers. I have never been treated this way by a business I've consistently supported. While I'm thankful for what they've done for me previously, I will no longer be bringing my dog here. read more

My corgi has been going to West LA Dogs for the past year but wanted to find something closer. After doing some extensive research I came across Wags 2 Whiskers and unfortunately, my dog and I did not have a great experience. Corgis are very vocal breeds and W2W was not a good fit for him. After his first day of day care, I was told by the staff at W2W that he was told to be "quiet" in order to reduce his barking. Went home and also began using that command and once he heard "quiet" he became frightened. He now has a bad association with those words because of this command. Called W2W immediately and the business owner became defensive which did not assuage the situation. Then, my credit card was charged $56.25 for one full day of daycare. I called and explained the charge and I was blamed for the mistake. The business owner said that I must have mistakenly left a $5 tip. I explained to her that the charge would had been $51.00. She then says that I must have left an $11 tip because I must have accidently pressed the tip button as my dog moved around. She then issues a refund. However, her response was inappropriate. As a business owner one should have the appropriate etiquette and apologize for the mistake - do not blame your clients. I know that I never pressed a tip button. When looking into a daycare facility it's important to find a facility that is compatible with your furbaby but that also has staff that is not defensive. I will be taking my dog back to West LA Dogs where my dog and I never experienced any problems. read more

I've taken my dog here for years now - for daycare, boarding, and the occasional grooming. You simply can't trust anyone more than the folks at Wags. They are family to my dog and he is family to them. You know you've found a great place when your dog is just as happy to go there as he is to come home. Carolina and Dillion are two of the kindest and most trustworthy people I know. Perhaps most importantly, they are honest to the T. When the pandemic hit last year and I was bringing my dog to daycare less often, they proactively reached out to see if I wanted to downgrade my package to save money. Who does that in today's world? The type of people who have their priorities in order and love animals and their customers more than a quick buck. read more

Wags 2 Whiskers is the only place I take my dog Alice for doggy daycare and grooming. I cannot recommend Carolina and Dillon at Wags 2 Whiskers enough! read more

Wags 2 Whiskers - After her bath at Wags 2 Whiskers - Pet Sitting Near Me - Culver City, California

Similar to other reviews, my initial review of Wags 2 Whiskers was the truth and we had a lovely experience for about a year. I was very grateful for the help with daycare and even the occasional grooming services. However, it seemed they had changed their policies over night without any warning. My pup is very high energy and loves other dogs, and one day after picking him up from daycare we were told we can't really come back until he listens better and calms down. Apparently, and I believe it, my pup bothered other low energy dogs because he just wanted to play and that was not received well by Wags. I think I would've been fine receiving this feedback had it been in a more friendly and non-blind sided way, but came shockingly since we were loyal customers and saw them almost weekly. We haven't been back since. Wags seems to be a great place for small low energy dogs for daycare purposes. Sad to be writing this but unfortunately we haven't been back and won't be back. On a side note though, Carolina was GREAT with our guy and we do miss her dearly! read more

Once again I give this place 5 stars. Dillion and the team did an awesome job on my three basset hounds one of them slipped out and they saved it , this team is awesome and truly cares about their customers and their furry guest. I am pleased with the consistency of their service and the quality of their grooming and always recommend this place to anyone. Thank you guys for the cleaning on my pups. read more

We have been taking our dogs here for Thera-Clean baths to assist in detoxing from toxic mold exposure. We think it is helping and are very grateful this service is being offered. The dogs come back SOOOOO soft!! read more

My puppy loves Wags 2 Whiskers so much, it almost hurts my feelings! He strains on his leash to get in their door, doesn't look back at me at all when staff lead him away, and doesn't want to leave when I pick him up! I was initially very nervous about the idea of day care but want a well-socialized dog so I did an obsessive amount of research and liked what I read about W2W. Seeing the sheer joy on Levi's face when he's at day care reinforces that I made the right choice. An added bonus of W2W is that my normally ridiculously energetic Lab/Catahoula puppy has a great night's sleep after each visit and is much calmer the next day. The time he's in day care plus that day or so of mellow puppy afterward is a priceless sanity saver. Everyone here seems to be really delighted by my dog even though I know he's a high energy handful and their enthusiasm really shows in the care he receives. Levi loves his "day camp" and it will be a regular part of his routine as long as we live in this area. read more

This review is a long time coming. As first time dog parents, my partner and I have had a million and one questions and concerns since adopting our fur baby Juno back in August'20. When Juno got a couple of hot spots deep in her paws, we wanted to get her into the right hands asap to relieve her discomfort, and thank goodness we had some friends recommend this place. Wags 2 Whiskers is a family owned and run grooming service (I think they also do daycare and other like services; as I'm still working from home because of the pandemic, we haven't needed to look into anything beyond the grooming needs). I called them to inquire about making an appointment and I ended up having a half-hour conversation with Dillion as he listened to my concerns, asked thorough questions, and gave me thoughtful advice to begin to help the problem while I waited for my appointment. He reviewed the different options they have so that I could weigh my options financially and otherwise, never once pressuring me to spend more than what I felt I could afford, or needed to spend. I ultimately scheduled Juno for a full "Thera Clean" treatment, which is essentially a glorified bath that immerses the pet in microbubbles that not only deep cleans the hair, but their skin as well. This is an additional $50 to the regular bath price, but well worth every penny! Juno looked so much more relaxed and happy after just one treatment. After two more rounds she was all cleared up and back to normal. Dillion took the time to bond with her and put her at ease every time, he tracked her progress and showed us before and after photos along the way, along with some other cute behind-the-scenes shots! I can't recommend this place enough. After setting the bar this high, I doubt anyone else will compare. We are faithfully theirs! read more

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I don't write bad reviews very often (as my profile will prove) but there's no way around this one. And it's unfortunate because the people actually seem very nice here. Long story short, our maltipoo was attacked by a pitbull in the less than 10 minutes we spent in this facility. DO NOT GO HERE! Now if the short story isn't enough, here's the long version: we came to tour the facility because we were thinking about boarding our dog at Wags 2 Whiskers and they said we could stop in any time to check it out. We showed up and were able to look at some cameras of the different rooms there, as well as have our questions answered about boarding in general. It is a no-cage facility but the first red flag was that there is no staff there overnight. It is indoor only from what we saw and has small rooms for dogs of various sizes and temperaments. The staff says they give lots of love and attention when they are there, but keep in mind that's only about 12 hours a day. Also, there is no temperament test required before dogs stay here. Another red flag. We already weren't crazy about this place but we stayed and listened to the whole spiel. Right when we were getting ready to leave, the groomer let a pitbull out into the lobby area without a leash. We didn't realize this until the pitbull was already on top of our dog and had bitten into her. I had to physically pry the pitbull's teeth off my dog's face while one worker stood there frozen and another tried to help, but was untrained in how to restrain the dog in this situation. I understand that accidents happen but the fact that this dog was let out into an area with other dogs without a leash, without giving us any warning, is a huge issue and the responsibility falls on the staff there. Also the fact that no one was able to get this dog off proves that they don't know how to handle them. They need to have people there who are trained and able to restrain these dogs and also cautious about them running around unleashed when other dogs are there. The owner was very nice about it all and paid for the medical bills associated with the bite right away, but the real problem is that it happened at all. Other facilities are so careful about these types of things, making sure dogs of such drastically different sizes and temperaments never end up in the same room, but it is clear that Wags 2 Whiskers is not as careful. By no means is this intended to be a personal attack on anyone at the facility, and we understand that this is not a frequent occurrence so a lot of things had to go wrong at once for this to happen, but I feel the responsibility to let people know about it because I would not want this to happen to anyone else and I would never even think about bringing my dog here again. read more