Don't come here it's very rushed. I came in for an ankle injury and she didn't even look at it or…read moreask questions just said take an ibuprofen and sent me away. Nothing for the pain didn't ask for a range of motion barely asked any questions at all felt like the doctor just wanted to hurry up and go home for the day.

I was around the corner at the Foundation Surgical hospital as my wife was having surgery. My…read moresister-in-law, son-in-law and I were in the waiting room, and I decided to show them an incredible knife my son had made for me. It was also incredibly sharp! I pulled it out of the scabbard and managed to cut two fingers in three locations. And one cut was deep, bleeding like a stuck pig. My son in law loaded me up and took me around the corner to Prompt Urgent Care. What a bunch of nice folks. The Dr sewed me up quickly and was so concerned she might be hurting me. You. Couldn't ask for more thoughtful and compassionate people. I just wish this location was close to my home. And yes, they finished me up fast enough that we were able to get back to Foundation before my wife was out of surgery. Prompt Urgent Care saved the day. (and my finger)!

As soon as I walked in Jaci warmly greeted us and took care of us. The nurse practitioner Tamela…read moreMathis was incredibly kind, attentive and compassionate, she took the time to listen to my concerns, answered my questions and really helped put my mind at ease. I was able to get the care that I needed including X-rays very quickly. Entire staff friendly, professional and genuinely helpful. I highly recommend this urgent care to anyone looking prompt, compassionate care.

My daughter went to the Leon Valley location. She has chronic allergies and has recently developed…read morea feeling of tightness in the chest, inability to take full breaths, fatigue. It's not life threatening but she feels awful and can barely make it through work every day. Her PCP appt two days ago was cancelled, and reset for 3 weeks from now. Too long. I told her to go to an Urgent Care, she sounds just like her father when he got bronchitis. They did no tests, just looked at her and said there is no problem, just wait and see your PCP. Are you kidding me?

I've been to this Texas MedClinic many times. Once without insurance, and the rest with. There are…read moremany things to talk about so let's start with the good. Pros: 1. Check-in. Texas MedClinic offers online check-in and will text you however many minutes you want before your appointment. The map also displays how many folks are in line. 2. Paperwork. It's easy to fill out, either online or in person. 3. Convenience. They do almost everything here - almost. But, when they refer you somewhere, they pick good spots. I needed a CT scan, and they sent me to a fantastic Imaging center. But urine, blood, x-rays - they do all of that here and more. 4. Great communication/follow-up. Despite not knowing what's wrong, they've followed up regularly asking how I'm doing. Unfortunately, they still don't know what's wrong with me.... 5. Professional and friendly staff. When I got bitten by a dog last year, I wished I had come here first instead of the ER. The doctor made a little finger brace for me, we did an X-ray of my hand, and had I not received a tetanus shot at the ER, I'm pretty sure I would have gotten one there. Everyone I've encountered here has been so nice and professional, too. 6. Fast! You'll be seen rather quickly and won't be waiting TOO long (unless it's very busy). Cons 1. Always need to pay a copay, even if they're the ones calling you in for a follow-up. My copays are a little high, and I can't imagine if you don't have insurance. 2. Despite the quality care, the staff was absolutely stumped on what was wrong with me and were content to tell me to go to an ER next time.

Absolutely unacceptable to make an appointment and wait in a room for 90 minutes. This is a waste…read moreof my time and there are other urgent cares who compete with this poorly staffed horrible clinic. I will never come back. Avoid this place unless you want to waste your day waiting.

I was in a lot of pain But all I wanted was to rule out infection. My Dr. Anabele Pearson was…read moreamazing! She listened carefully, assessed the problem, did the test, xrays and ultrasound, and got down to my issue in a timely and professional manner. She was so kind and I truly appreciated how much she cared for me. All the test showed I had a case of Bronchitis and possibly a kidney infection. I was given all the meds I needed to make me feel better and to heal, that's the important part. Thank you Dr. Pearson for your service. You were wonderful.

Pharmacy 0 Stars. Actual care I received: FIVE star; absolutely excellent. My pharmacy experience…read morewas absolutely terrible. After waiting in line, I was told my simple, non-narcotic prescription would take an additional wait time in a crowded pharmacy, of about 25 minutes. I was under the weather so I chose to come back later. When I returned hours later, I was told it was still being processed, so I came back the next business day and paid the exact small copay in cash. Today I received a bill for 0.02 cents, despite paying the exact amount I was told. P. poor service, absurd, unnecessary additional charge.

went to this "hospital" because it's close to my home. I've driven by it many times, and the sign…read moreadvertises no wait times. Online, it's listed as a Family Hospital that offers emergency care, ultrasounds, X-rays, EKGs, and other imaging services. I walked in, and the woman at the front desk was very kind. However, there was a man sitting behind the front desk in regular clothes with no scrubs or name tag, staring directly at me. When she asked why I was there, I felt uncomfortable discussing my private medical information in front of him. She noticed and asked him to step away. I explained that I had just found out I was pregnant, have a history of an ectopic pregnancy, and had started spotting, so I wanted to make sure everything was okay. She took my ID and insurance, and I sat down. While I was waiting, I could clearly hear staff in the open office talking about me, saying things like, "Why did she come here?" A man dressed in slacks and a dress shirt--not scrubs--came out and asked what was wrong. After I explained everything again, he told me he didn't know what they could do for me and would ask someone else. Then another man in teal scrubs came out and asked, "What's your deal?" I was taken aback and asked what he meant. He then told me this facility was for drug and alcohol treatment and that I was in the wrong place. I felt embarrassed, unwelcome, and like I was being treated as a joke during what was already a frightening situation. If this facility is not equipped to evaluate pregnancy-related emergencies, that should be made very clear. The name "Family Hospital," the signage, and the online information are misleading and led me to believe I could receive emergency medical care there. I left feeling confused and humiliated when I should have been treated with compassion and respect. One thing I would avoid is saying "DO NOT GO THERE!!!!" if you're aiming for the review to be taken seriously. The detailed description of your experience is more persuasive than an all-caps warning, and it focuses on the specific issues: misleading information, lack of privacy, and unprofessional communication.

This is not an urgent care center that is open 24 hours a day. This is an emergency room. Went and…read morethey were quick at wanting to charge me for emergency services.

If I could give 10 stars to The Emergency Clinic at The Pearl, I definitely would!…read more Last week I had some medical complications and from what my family doctor had mentioned on my last visit, I needed a CT Scan to know exactly what my problem was. When I started to look for emergency clinics I noticed this location had a CT scan, plus I had already visit them in the past and had a wonderful experience. I was quickly seen by Dr. Zeballos and he was super attentive and professional. During my time there I also interacted with three other nurses and they were all wonderful people. After just a few hours here, I left feeling 10 times better and with the right diagnose and help that I needed. Besides the amazing people working here, the clinic itself is so clean and modern. Even though they've been opened for a few years now, I swear the clinic looks exactly the same as when I first visit them four years ago. Thank you to the entire team for The Emergency Clinic at The Pearl for their wonderful care!

I expected compassion, but instead I was judged and dismissed. Dr. Fernandez barely made eye…read morecontext, and carried a glazed over sort of look to him. The Doctor did not listen to my symptoms and made remarks of, "Oh, I thought you were here on Medicare." "This is emergency medicine, you need derm". "Look, I am not here to solve the world's problems"" I am speaking-do not cut me off". I presented to the clinic with inflammation, eczema on my hands. Now, the night before was pretty painful, and I explained at this point I am looking for relief. Rather than taking the time to assess and treat, the Doctor went on an entire tirade of comments that pretty made his stance pretty clear. If you are a Medicare recipient, do not enter this clinic. If you are a student getting help from your parents, do not enter this clinic. If you are feeling sick or have health issues, do not enter this clinic. This is emergency medicine, okay. And only, specific cases allowed within this place of practice.

Doing my PT here for my foot & hand injuries. Having an excellent session with Andrea, Johanna…read moreplus Jorge and rest of the helpful crew here. The checkin process is smooth with Symphony at the desk. Overall Great atmosphere & experience here. Continuing my sessions to get Stronger & more Flexibility

Horrible service here ! Been waiting all day for them to have my medication ready . Got a call that…read moreit's ready and now they are saying it's not ready they will have it ready in 45 minutes they going to put a " rush " on it . The management here doesn't know what she's doing ! They give zero concern regards to patients time and care . Service here is horrible ! I'm going back to HEB to get my prescription this is literally a waste of time . The staff at pavilion pharmacy seems very low educated and the type of care is giving here is poor . When asked why was I called for pick up ready if it's not her excuse was " it's our call center that handles calls " definitely don't feel confident with this type of management and environment to handle my prescriptions.

Very disappointed with our experience at University Hospital's ER. It was THE WORST. I brought my…read more2-year-old in after five days of diarrhea, because she started vomiting and spiked a fever. Yet, she was repeatedly pushed back while others who got there after her were taken ahead of her. I was told it was based on "priority," yet a toddler with ongoing symptoms and risk of dehydration was not treated as urgent. What made this worse was the attitude of one of the techs. When I asked questions, I was given vague, dismissive answers, yet the same staff member gave clear, direct responses to another parent who was loud, rude, and pushy--and that patient was accommodated quickly. It honestly felt like respectful parents are overlooked while aggressive behavior is rewarded. No parent should feel like they have to be confrontational just to get appropriate care for their child. This experience was frustrating, concerning, and unacceptable. We ended up having to walk out and seek help for our little one elsewhere. I delivered here 5 weeks ago and my baby was in the NICU and we both had amazing experiences. University Hospital has great doctors and some of the sweetest nurses when you or your child's admitted, but the people in the front that we need to check in with and be triaged by are the ones who are awful, very cold, and inconsiderate. We will never take our children there again just to be treated the way we were treated. We came all the way from Uvalde for nothing!

Top care number 1 to come to these folks will take care of you fast and best part is they treat you…read moreas family I bring my children and my wife goes to the women's hospital upstairs I highly recommend here

I would highly recommend this urgent care! Everyone here was very respectful, nice, and caring…read more When you are sick or in pain you look for care like this! This building was very clean and felt much more like an emergency room set up then an urgent care, which I appreciated. The practitioner was very helpful and listened to everything I said.

From the owner: Our Tezel location is situated nearby San Antonio attractions such as Seaworld San Antonio, Leon…read moreValley, and Oak Creek. We are easily accessible near the intersection of Tezel Road and Culebra Road. We serve the communities of Tezel, Misty Oaks, Leon Valley, Northwest Crossing, and beyond! As an urgent care in San Antonio, we offer faster and more affordable care than the typical emergency room visit on a walk-in basis.

My mom and I are from California, and we were in San Antonio visiting family. My mother is 82 years…read moreold and was very weak. My cousin told us about this service, and thank goodness was she did! Erick and Bree came to the house and provided care to my mother. They did bloodwork, urinalysis and EKG! I was amazed at all the test they did in the home. She was dehydrated and they gave her fluids. I am beyond grateful for this service. We never knew it existed, we are happy to know that it's also available in Southern California.

This service made sense, until today. You are better off doing telehealth, it is cheaper and better…read moredoctors. They send out a paramedic to do vitals and put a nurse on a zoom call. What a joke, take full payment and no real visit with a NP. Very weak, false advertising and much to expensive. Don't even get me started with the NP.