I cannot say enough good things about the staff at Emergency Pet Hospital of Glendora…read more Friday night was one of the most stressful nights I've experienced as a pet owner. My Frenchie was having her first litter, and things became very chaotic very quickly. On the way to the hospital, she had her first puppy right there in the front seat of my truck! When we arrived, I called to let them know what was happening, and they were kind enough to come outside and help bring her and her newborn puppy inside. From that moment on, I felt like she was in good hands. The staff was incredibly welcoming, gentle, and compassionate. They knew how to keep me calm without overwhelming me with how serious her C-section was. I was scared and had so many questions, but someone was always there to explain the process and talk me through what was happening. There was honestly no wait time, they took her in right away. I also really appreciated how comfortable they made me feel discussing the cost of everything. I never felt pressured or like I was being pushed to make a decision based on money. Everything was explained clearly, and I felt respected throughout the entire experience. My Frenchie is now home recovering, and I'm so grateful to everyone who took care of her and her puppies. Thank you for being so kind, patient, and compassionate during what was an incredibly scary night for me. I truly appreciate everything Dr. Roy & team did for my girl.

While the staff seem "nice" I really question the Vet's skills and capabilities. We waited for SIX…read more(yes 6) HOURS while literally NOTHING was done to assess our pet. When we finally were called in to an exam room, we sat for another 20-30 minutes waiting...then the Vet came in and asked us what our concerns were about our pet.. Keep in mind, THEY HAD OUR PET IN THE BACK after we completed paperwork about the concerns 6 hours prior. At that time, the Vet then started insinuating that the pet 'could have' pancreatitis and a few other strange diseases which we inherently knew was not the case. The issue we Pruitt the pet in for was very specific and basic. Needless to say, we quite literally grabbed our pet and left. I'd recommend staying clear of this place.

This amazing clinic, a wonderful and caring staff, and an amazing Dr. Singh gave their all to help…read moresave our community stray cat PeeWee. The service and care they gave was the best! Dr. Singh offered everything he could to help us and truly cared . Sadly, we lost PeeWee but I am forever grateful he was there with this wonderful staff who watched over him. Thanks to all of you for caring so much. If you need urgent care, this is the place to go. Ignore the negatives. It must been previous owners before .

Horrible Experience! I wish I could give a 0 or a negative…read morestar review! We brought our 14 years old cat to this "emergency" clinic at 10:20PM. A lady came out not to greet us but told us that they close at 11PM due to new management and this is place is sold to another company. The doctor was seeing the last patient of the day and was referring us to another clinic in Glendora. We told her to please ask the doctor to take a look at our cat. We are willing to pay double the visiting fee. She went in for about 5 minutes and then another gentleman came out and told us the same thing. The clinic was sold and we close at 11PM now, etc. I took out my phone and showed him that it's 10:27PM. He said they wouldn't have enough time to do procedures to our cat. I told him our cat is old and he can't handle that much pressure anymore going to Glendora.. Long story short, this place has last call like some high end restaurant and I'm guessing everyone wants to get off work right at 11PM. Good luck with the "new management last call clinic". Getting off work is their first priority and not saving pets lives!

We arrived early, so early in fact that the Cardiology Department was not yet open…read more We waited in the car and since their parking lot was open and large it wasn't an issue. It was our first time within the ACCESS network so we did not know that the Cardiology Department was separate from Internal Medicine and the Emergency Department. We didn't know that there were so many varying departments. It didn't set in that this was a specialty clinic not a traditional veterinarian office (even though "specialty animal hospital" is literally in their name...haha). The Cardiology Department was on the second floor in a building shared with other companies. The office was clean and peaceful. The women at the front desk were kind and patient. They answered our questions and were helpful. We were seen quickly in the consultation room and I love that the nurse drew a cute little picture with cat ears and whiskers, and put our cat's name on the white dry erase board that was outside of the consultation room. She listened intently to our concerns as it had already been confirmed that the referring veterinarian had provided our cat's health records. We fully expected to wait a while for the doctor since we were about forty minutes early but about five minutes later Dr. Cole greeted us warmly with a team of onlookers (supporting doctors, maybe interns too not exactly sure). Dr. Cole was patient and explained the process for examining our cat's heart health. He answered our questions and took our fur baby for the testing. Around twenty minutes later he and his team returned with the results. He explained the prescription medicine that would be beneficial for our cat and gave further medical advice for our cat. I really appreciated the transparency and clarity around the results. I felt relieved to have such a warm, competent and friendly doctor handling the care for our fur baby. It wasn't cheap but it was worth it. Grateful to Dr. Steven Cole and ACCESS Pasadena!

I'm torn writing this review because my dog's first visit when he needed an MRI went fairly well…read moreand the staff was nice. Granted the bill racked up to a pretty penny but that's expected at any vet hospital and isn't the issue. My issue comes from my call today to inquire about flea medication. My dog was diagnosed with seizures and placed on phenobarbital meds ever since the first visit. He used to be on Next Guard but after starting phenobarbital he can no longer take it. He also had severe reaction to topical flea medication like frontline/advantix. I called today to ask his neurologist what they recommend as flea preventative for dogs who get seizures and are taking phenobarbital. The employee I spoke to on the phone went to ask and came back telling me the doctor we had seen before is no longer working there so they can not advise me. I asked why their current neurologist couldn't advise me then based off his records as nothing has changed and I'm just inquiring about general flea preventative that they recommend is safe for dogs with his condition . She told me I would need to bring him in to be seen by the current neurologist first before they could recommend me anything. It just seems like a complete money grab to make patients come in and pay another visit fee just to get some basic information. The facility was already paid when my dog was first a patient there, the information shouldn't follow his doctor. They still have his information on file if needed. They clearly care more about squeezing as much money as possible from pet owners than caring and advising someone to help their pet that was already a patient in their system. It's giving "pay money in order to get the answer to your question" vibes. "Profit before people" (in this case, pets)

We have been to LBAE a number of times for our Golden Retriever Byron…read more The latest incident required surgery for an obstruction. As always, Byron received great care and has recovered. Dr Ravi did the surgery and we appreciated the follow-up. Dr Lee and Dr Kerr also provided great support. Because Byron has IBD his symptoms could have been dismissed as part of his condition. We were lucky that when Dr Lee suggested an xray, we took her advice. Everyone at Long Beach Animal Emergency was amazing.

I really wanted to give LBAE 5 stars. They (I believe) took good care of my dog who came in with…read moremultiple seizures in one day. Bill came in high ($5k) for their services (which AI says is on the high end based on a survey of these services elsewhere, although who knows if that's true?), and I was in no position to shop around so I was fine to pay whatever it cost to get her better. * But if you can shop around, you should. * All this to say: I was not a difficult client and I'm SO grateful LBAE was able to help my dog get healthy (as far as I can tell just 48 hours later.) That said: would someone please train these folks in customer service/bedside manner? WOW. (Read your not-5 star reviews, LBAE!) I really hope I never need an animal ER ever again but if I do, I'll likely have a plan on where else I can go aside from here. A little thoughtfulness and a gentler touch go a long long way with humans too.

Our dog is normally very sweet, but when it comes to going to the vet, she turns into an entirely…read moredifferent animal--angry, difficult to handle, and nearly impossible to catch or get into a car. It's a stressful experience for everyone involved. Albert Sanchez handled the situation with incredible professionalism and care. He was calm, patient, and clearly experienced in dealing with challenging animals. We highly recommend Albert and the Veterinary Ambulance of Southern California to anyone needing this kind of support.

I can't say enough positive things about Albert. He was responsive, kind and compassionate. Our pot…read morebelly pig passed away and we need transportation to our vet to have him cremated. While the experience was very hard, Albert made it a little less painful. Thanks Albert for your kindness.

We are so incredibly grateful to the pet ambulance team who transported our dog during an…read moreemergency. From the moment they arrived, they treated her with such care, urgency, and compassion. Knowing she was in capable and gentle hands during transport gave us a sense of comfort in an otherwise terrifying situation. Their professionalism and kindness made a lasting impression on us. They truly went above and beyond, and we cannot thank them enough for helping get our dog safely to the hospital when it mattered most. We will always appreciate everything you did for our family. Sophie McDonald

We can't thank Animal Ambulance enough for their prompt, professional, and compassionate service…read more Our Rottweiler was declining quickly and suffering in his final days, so we had to make the heartbreaking decision to let him go. They came out the same night we called and treated our boy with such gentle care. A month later, he was returned to us in a beautiful cedar urn, complete with a certificate and a clay paw print. We are so grateful for the kindness and dignity they provided throughout. Highly recommend.

Awesome I can't say anything more about this service other than I thank God for the service that…read morethey provide. My dog was hemorrhaging and I couldn't stop her bleeding. I live in Yucca Valley and they are located in Hesperia. They were here in under two hours and communicated with me during their travel here. It's extremely expensive but when your pet is in a crisis and your have no one who can help you. It cost me for the ambulance 1350$ worth every penny. The women PET EMTS were wonderful and did an exemplary job. If I could rate them higher than a 5 I'd give them a 20+

I can't thank Kelly and her team enough! When I needed an emergency pet ambulance at 3 AM to…read moretransport my fur baby from one hospital to another, they responded immediately. They kept him warm, comfortable, and safe on a gurney with cozy blankets while keeping him on oxygen the entire trip. Their kindness and quick action meant everything during a scary situation.

While I am not ecstatic I came to be in need of these services, I'm so grateful I chose Precious…read morePets for the job! Oliver was incredibly kind, detail oriented, and treated me with dignity throughout the entire process. Not even 15 hours after my rabbit passing, I was able to bring her in for cremation and urn/keepsake consultation. Oliver takes his work seriously and it is reflected in the product and his service. The prices are extremely reasonable and I am extremely satisfied with the quality of all the keepsakes I received: wooden urn w/engraving and photo, bamboo paw print, and fur jar. Within two weeks, my bunny is back home in her new form. Oliver kept me posted every step of the way and I'm so happy I chose him for this! While I hope I don't see him any time soon for my other pets, I will 100% be utilizing his services again and referring all to Precious Pets Cremations! Thank you again :')

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

This is our happy puppy from mamas howling pups She's happy…read more Healthy Best of. Fluffy fluffy puppy Great member of our pack :D If your looking for a good dog breeder please buy from her. And put your worries aside because she will take care of you

My Experience with MAMA'S Howling Pups is a story…read more... On April 1, 2019 I called Ashley after getting her contact phone number from a simple google search. I was very excited because Siberian Husky was a dream for me since 2012. So, I was pretty sure to look for a good breeder and I found one. I sent my information to Ashley through imessage and she sent me pictures of Kody & Kira and said that these are going to be the Mom & Dad of your pup. Now I was really excited because my actual plan was to surprise my girlfriend on her birthday and I can bring the puppy home any day around her birthday which was a very convenient birthday surprise. On April 2, 2019 Ashley and I became Facebook friends and I saw her MAMA's Howling Pups pages on social media platforms and we gained more trust on each other. On the same day, I confirmed her that I'm getting my Siberian Husky from her and I wanted a female. So, my status was "1st reserved female". I was interested in getting a Husky puppy with a specific mask, a black mask with white eyebrows and I wasn't interested in the eye color because Ashley told me and made me understand that eye color doesn't matter as long as they have healthy eyes. On April 25, 2019 Kira was popping out the babies and I already decided a name for my puppy and it was 'Sharvara' (google it) and Sharvara was born as the 5th puppy and she didn't have the mask I wanted (no cute eyebrows) but she looked like a little panda baby but there was a baby with the mask I wanted but it's a male baby and my friend Leny chose him. Ashley said we are having another litter pretty soon, if you don't like her mask we will wait until the next litter and see if that litter has a female puppy with the mask you wanted but I really liked Sharvara for the panda look. I said it's alright Ashley, I will take this one. But I went crazy on April 30, 2019. Mila & Kody's litter - Mila had her babies on April 30, 2019 and she had a puppy (a female) with the exact mask I wanted. My mind was changing but I cannot just give up on Sharvara for the mask! Okay what do I do? I asked my girlfriend, if we ever get a puppy? what would you name her? she said 'Aaira'. I was like, okay I'm getting another puppy from this litter as well and named her Aaira. Normally dogs (especially Siberian Huskies) are pack animals and they have communal brain. They do well when they are together with a minimum of 2 huskies. I searched all over the internet about getting 2 huskies at one time because this was a surprise event for me. I never thought that I would have 2 huskies. After my research, I found that handling 2 huskies is a lot easier than handling 1 lonely husky and that's the truth because I'm experiencing it right now. Ashley has separate group chats for each litter in FB messenger app where you can socialize with your sibling puppy parents. She shared pictures as they opened their eyes and she sends pictures with their weights each week. On June 23, 2019 (for 2 months puppies stay with their mothers) I was able to bring Sharvara and Aaira home but I was doomed because my stupid apartment community didn't allow siberian huskies. I had to move to a new community. I gave a 30-day notice and I cannot keep the puppies at my home. I texted Ashley and asked her what to do, because I cannot entrust anyone else but Ashley with my puppies and leaving them at her house with 1 month boarding charges was the best idea. So, the same evening I went back to her house and left them at her house. We were really sad. On July 20, 2019 I moved to a new community which is very dog friendly and allowed Siberian Huskies and it was time to pick Sharvara and Aaira. I was very excited but scared at the same time because when I brought them to that stupid community, they pissed and pooped everywhere in the house. I was surprised to see they didn't poop/piss inside the house. Guess what? ASHLEY TRAINED THEM TOO in that 1 month (She could have chosen not to train them, but she did! she cares) Thank You Ashley We love you!

Miss Linda and crew do a great job with Murphy. Very accommodating with our last minute needs.read more

I scheduled an appointment and clearly explained the…read moreservices I wanted for my dogs. I also asked ahead of time if they accepted Apple Pay or tap pay, and was told "yes." When I arrived for my appointment, the front desk woman (didn't get her name) immediately seemed irritated. I let her know I was there, and the only response I got was, "Time?" I then noticed a sign stating they only accept cash or Zelle. Since my Zelle isn't working at the moment, I asked to confirm if they accepted Apple Pay or tap pay, as I had been told earlier. She looked at the sign and responded, "No, only cash or Zelle," in a very rude tone. I tried to explain that I had previously been told otherwise, but she cut me off mid-sentence and said, "NO WE DON'T, ONLY ZELLE OR CASH." I understand that payment limitations aren't necessarily their fault, but my issue is mainly with the attitude I experienced. When I asked if I could reschedule instead, she sighed, opened the book, and said, "Day and time?" She seemed annoyed and clearly didn't even want to serve or talk to me by her demeanor. At that point, I decided not to move forward and told her I didn't appreciate her attitude. As I was walking out, I could hear her slam something down in frustration. I've been here before when they were located near the trail and had a better experience, but unfortunately, this visit was disappointing due to the lack of customer service. Never coming back here again.