We cannot say enough incredible things about Dr. Allison Hoffman and the entire team at Eye Care for Animals Pasadena. When our toy poodle, Dolly, suddenly began bumping into furniture and could no longer track objects or even treats, our hearts completely sank. Within hours, we were told by an emergency vet that she had gone blind due to bilateral retinal detachment caused by sudden severe hypertension. A follow-up with a veterinary ophthalmologist confirmed the diagnosis at just six years old. It was devastating. Thankfully, we were referred to Eye Care for Animals Pasadena--and that's when everything changed. From the very first moment, their team showed an extraordinary level of urgency, compassion, and professionalism. I called shortly before closing, and instead of being rushed off the phone, the receptionist took the time to listen, understand the severity, and immediately connect me with their retinal team. Given how time-sensitive Dolly's condition was, their responsiveness truly meant everything to us. They scheduled her consultation the very next day, and after confirming she was a good candidate, Dr. Hoffman arranged surgery for the soonest possible date that following Monday. The efficiency and coordination were remarkable. Dr. Allison Hoffman is nothing short of exceptional. Not only is she one of the very few veterinary ophthalmologists in the country capable of performing this highly specialized procedure, but she also carries herself with such kindness, empathy, and genuine care. She treated Dolly as if she were her own. Now, just weeks after surgery, Dolly is showing signs of vision again--tracking movement, navigating around furniture, and most importantly, returning to her happy, playful self. Seeing her regain pieces of her world brought us to tears. It's something we'll never forget. Yes, this level of specialized care comes at a cost, and I highly recommend pet insurance for situations like this. But when you consider the level of expertise, years of training, and the rarity of this procedure--even compared to human medicine--the value is absolutely there. What Dr. Hoffman offers is not just treatment--it's hope. We are beyond grateful for the chance she gave Dolly at seeing again. Dr. Hoffman and her team truly changed our lives, and we will never forget what they've done for our family. If you are facing a serious eye condition with your pet, there is no one we would trust more. read more

Eye Care for Animals - Pasadena - Veterinarians Near Me - Pasadena, California

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Outstanding care, empathy, and professionalism. I am deeply impressed by the dedication of this entire team. My dog, Rami, needed immediate attention for a severe, melting corneal ulcer. After a distressing experience at another local hospital at 2:00 AM, I was incredibly relieved to be seen by Eye Care for Animals first thing at 9:00 AM. From the moment we arrived, the entire team was incredible. Dr. Hoffman was deeply intuitive with both my concerns and Rami's needs. Abigail was our first point of contact and was wonderful, and every technician was professional, kind, and easy to communicate with. Initially, we attempted to treat the ulcer with aggressive antibiotics and pain medication. When it became clear that Rami was struggling significantly with the recovery cone, the team really stepped in. They worked with me to find comfortable alternatives and provided guidance to keep him tranquil, proving they were truly available whenever I had questions or when Rami wasn't responding well. When the situation reached a critical point and his eye ultimately ruptured on a Sunday night, they got us in for surgery first thing the next morning. I had placed calls to pet hospitals all over Los Angeles, and none of them would see him or take on the surgery. I truly believe that because of Eye Care for Animals, my little guy is still with us today--especially since we had reached a point where we were arranging euthanasia because he was suffering so much. Ten days post-surgery, my little guy is 100% back to his normal self. Furthermore, they were reasonably priced and completely upfront about fees. They never once charged for the many phone calls I made on weekends when I was panicking or ran out of eye drops. I cannot say enough to express my gratitude. A special thank you to Dr. Hoffman, Abigail, Ian, and the rest of the team for your exceptional, compassionate care. read more

Dr Konrade and the whole staff are wonderful here! We highly recommend this eye clinic. Our Billy, who we recently adopted from the shelter injured his cornea. A Diamond Burr Keratotomy was performed. It is a very well run and clean, lovely place. No wait times. It is a great location, with a huge parking lot. Billy loved all the staff as well! read more

They were amazing and saved our fur baby's eye. Great work! We're so grateful and they were all so nice.

What a lovely office. Came here to get a second opinion on eye surgery for my 11 year old dog, and scheduled his procedure on the spot because we felt confident in their (much less invasive) recommendation. The staff was so nice, the office was spotless, and they let us stay with our dog during the exam which helped calm him. Definitely recommend! read more

We adopted a dog from the SDHS who was blind & deaf. After all he went through before being rescued, we wanted to get him his sight back. We were referred to them by our eye vet in Kearny Mesa who did cataract surgery on our little rescue Cashew. He told us there are only 3 vet surgeons that do retina surgery in the U.S. so we were lucky we live in San Diego. After this surgery, our boy's right eye retina detatched and was losing sight in it again. It was suggested that they tack the left eye's retina too as precaution. The staff here was friendly. Especially the technitions and the eye vet surgeon Dr. Hoffman. We felt very confident in how they explained things to us, gave us the "good & bad" that could happen. At 1st we had bad news. The vet said the left eye was WAY too swollen to be operated on. Could try another time later on after getting the swelling to go away after treatment. But if any tear happened, the longer you wait, the less likely it could be repaired from what we understood from both eye vets. Boy did we pray all day, as did all our friends for us, that a miracle would happen. And it did. The eye vet called at 3PM and said the left eye swelling went down enough and she WAS able to tack the retina. Our boy can see and boy has it added joy to his life! (The only bad I can say about this place, is the little benches in the lobby and rooms are so uncomfortable if you're sitting for any length of time! Even saw one lady sitting on the concrete floor in the lobby leaning against the uncomfortable benches as it was more comfortable for her.) read more

Eye Care for Animals - Pasadena - Cashew sees himself in the mirror. - Veterinarians Near Me - Pasadena, California

love this office AND the eye specialist. they were very accommodating with my big boy (great dane) the office and waiting area is low lit and a very comforting vibe. i appreciate the dr being on time and the ease at which she explained what was going on. this was our 2nd time coming into this office and it followed the same excellent care as the first time. i HIGHLY recommend this office. the front office staff is very sweet and attentive. thank you for the great care!! read more

Eye Care for Animals - Pasadena - watson - Veterinarians Near Me - Pasadena, California

They are truly the best and actually CARE about the well being of the pets. I'm so happy my vet recommended them to me. My dog Shiloh had eye surgery back in April and they were very supportive throughout it all and still are! read more

Dr. Hoffman can make a blind dog see. My Shih Tzu went completely blind suddenly when she was 5 years old (no accident or anything just one day she was bumping into walls!) and we got referred into Dr Hoffman that same week. I am so grateful for that cause I was so incredible worried as you can imagine! Dr. Hoffman assessed my dog and did retinal attachment surgery in both her eyes. It is pricey and at the time pre-Covid it was thousands of dollars. It was a lot of work to put after surgery meds and eyedrops and all that throughout the day, but three weeks later my baby could see!! Her general vet says it's a miracle! I can't thank Dr. Hoffman enough. It's been some time that has passed and my dog had cataract surgery with Dr. Hoffman later on and is now 11 years old and losing her sight again due to older age (which nothing we can do but manage), but I am so glad that for 6 years she was able to see!! We still see Dr. Hoffman occasionally and my dog will have eye ointment/drops for the rest of her life but Dr. Hoffman is really an expert in her field. Highly recommend if your dog has eye issues. read more

I thought this journey was going to be a successful one, as I left a good review before, but I feel that I must express my concerns and heart ache with this clinic and displeasure with Dr Hoffman As time went on. Approximately half a year ago, Cody, an 11 year old Maltese with seizures and diabetes went to Eye Care for animals in Pasadena and was seen by Dr Hoffman. After initial tests, she concluded that Cody was a good candidate for cataract surgery. After having cataract surgery, here began the complications, one after the other. Eye pressure, dozens and dozens of medications, eye injury when dr Hoffman said to remove the head cone, vision? Barely as his eyes simply did not do well post surgery. Then the most tragic thing happened. Retinal detachment, first the left eye, then the right. Months and months of all this fiasco and barely being able to work, (medication needed 4 times a day) and after spending around $15,000, Cody ended up being totally blind. It was the same result if I had done nothing to begin with. Health and quality of life is what I was trying to help my best friend and it failed. Ending this review, I wish to tell you about the smug attitude and arrogance of Dr Hoffman. When questioned, she will quickly snap back and act as if the patients should know the technicalities of what's happening and procedures. Not only that but she will look you directly in the eye and not even say hi when you're in the waiting area. What's that? Terrible customer service From the doctor herself. I cannot recommend eye care and dr Hoffman at all. Steer clear. All her experience did nothing for Cody. All of this seems like a huge money grab business. read more

We love this place! Last year Belle had crazy high eye pressure & was given an injection that works effectively for 60-70% of dogs. We were worrying our socks off that it wouldn't work & we would have to consider surgery (which, at her age of estimated 14, may not be practical). Luckily the procedure worked! We came back because her eye bulges sometimes, especially when she is stressed, & fills with blood. We were concerned the eye pressure was up again. However, it was only at a 5, and the expected range is 10-20, I believe. So relieved! We discussed with the doctor how to care for her eye that has an ulcer (she can't really feel it, but we were given eye antibiotics) and a treatment gel that gives relief to both eyes. The male technician was a sweetheart, he was speaking so gently to Belle when he was holding her. It's so sweet when employees treat your dog like they're their own. Overall this place deserves 5 stars for how much they've helped Belle. We were even 30 mins late to our last appointment (we're coming from Long Beach) & this time they were able to still take us. If you call before 8am, you get the after-hours answering service. Thank you Eye Care for Animals! read more

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AMAZING!!!!! Eye Care For Animals saved Sophie's eye!!!!! Thank you!!!! Dr. Konrade and her team are outstanding!!!!! This place is not cheap but they are the best and they are honest. The care and concern they show for my little senior gal Sophie is beyond my expectations. My only regret is that they don't treat humans because I would trust them with my eyes. THANK YOU!!!!!!!! read more

They are great! Dr. Konrad has been amazing at addressing Jade's eye ailments. We are truly grateful. I appreciate her willingness to educate her patients. read more

What a wonderful clinic! These services are top notch, from checkin to procedures, to check out. The doctors identified my Shih Tzu's needs and she had two positive eye procedures. I felt supported, informed and heard. I cannot recommend enough, the staff and facility are amazing. read more

Eye Care for Animals - Pasadena - Veterinarians Near Me - Pasadena, California

Terrible experience. Completely misled re urgency for surgery, prosthetic options, options, and more. Do not go here. They will remove your pet's eye without a second thought and will send you home with scant medication and terrible after care plans. No Stars! read more

Was very impressed with the service we received here. If your pet is having eye problems, go straight here and skip your regular vet. Vet tech, Christian was super gentle and nice to our 15 year old terrier. Dr. Konrade was also very gentle and understanding, as the dog was terrified. The Dr. explained our options very clearly and understood that we didn't have a lot of money to spend. While the initial consultation was high, I believe we would have saved money by coming here first. We are currently treating our dog with the medicine prescribed and are hoping for the best. read more

I don't know what to say... I'm speechless the best way lace to take care of your family! They saved my Jackson's eye... They were all so helpful and patient with us. The answered every question every picture and I highly recommend it to everybody for their little additional family members. read more

Eye Care for Animals - Pasadena - Our Jackson!! - Veterinarians Near Me - Pasadena, California

We picked Eye Care for Animals Pasadena off a list of Ophthalmologists provided by our Vet. We were able to make an appointment that fit our work schedules within a week. The location is very easily situated to the 210 with a large parking lot. The building seems to be mostly Vet Specialists and the actual office is very clean, large, and extremely appealing. Our dog tends to have a rough time on various "slippery" floor surfaces, but it's polished concrete and she had no problems. Our Vet Tech Nadine was spectacular. She went above and beyond to make sure our dog was comfortable and was graciously caring the entire time. We feel very lucky to have found Dr. Konrade. Despite having to do some uncomfortable looking tests on our dog's eye, she somehow managed the complete cooperation of our dog -- who followed her around the suite the rest of the visit. She took the time to explain her diagnoses and potential next steps, and the practice seems to be well equipped to coordinate future care with our normal vet. We feel very comfortable to come back. read more

Best experience I've ever had at an office!! My dog had a tumor on her lower lid. She had it removed under sedation, thankfully they were able to fit us in same day. read more

Eye Care for Animals - Pasadena - Coffee & tea station - Veterinarians Near Me - Pasadena, California

This office is amazing! After a very negative experience with our regular veterinary clinic, we are so appreciative of the tender loving care both our baby, and us as parents have received by this team. I write this review for other pet parents that are searching for an eye specialist and want to feel assured they are going to be in good care. You will find this here! Our cat had been experienced a thick cloudiness develop in one of his eyes overnight. We visited our regular vet clinic first and after a little over 2 weeks of being manipulated and not taken care of, we found Eye Care for Animals Pasadena and I would not second guess are choice to stick with them. Dr. Kaminsky and a few of her incredible nurses helped us figure out what tests were absolutely necessary to find a solution for his eye(while discovery his high blood pressure & assisting with that as well). We ended up having to remove his eye, which of course we were nervous for him especially as he is FIV positive, and they held our hand graciously along each step of the way. About a week after his surgery, he experience a mild seizure at about 10pm at night. I called their emergency line for guidance and within 15 minutes, the emergency line nurse had our doctor texting me to guide me through next times. We texted for about 15/20 minutes to assure my son would be ok through the night and I'm so incredibly grateful! There are so many great things I could say about this time, but I think you get the idea. Thank you Eye Care for Animals Pasadena! You've made such a positive impact on our family, even during a tough time x read more

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I took my dog to her regular vet and they saw her cataracts and discovered a possible lens luxation. They recommended my dog see an ophthalmologist and of course being that I want my dog to be comfortable and live a long healthy life, I followed their advice. I found Eye Care for animals and made an appointment. The receptionist was informative and gave me a ball park price for the tests Penny would need. Once at our appointment, the office was beautiful and clean. The vet techs were friendly and caring towards my dog. Doctor Konrad treated Penny and did a great job. Overall I'm very happy with the treatment my pet received and we were in and out of there in no time. If your dog needs any specialized eye care, this is the place to go. read more

Came in at 2.30pm today for a 2.45pm appointment. Come 3.18pm, still waiting to be seen by anyone. Not even the vet tech. Just gave up and left. No explanation from the staff when I told them I was leaving. When I'm paying $300 for the vet to see my dog for 10 minutes. I expect to be seen straight away. Not wait over 30 minutes. I have to earn a living too. Not be sitting around waiting for them to get their act together. One doctor working, four people sitting at the front desk pretending to look busy. Something not right here. Who manages this office? Learn not to overbook and understaff. If I'm late for an appointment, I get a fine. If they're late. We're expected to just accept it? Very badly run office. Won't be coming here again. Poor time management issues. The management doesn't need to reply to my review. I don't need to hear your excuses!! read more

Dr. Allison Hoffman is a magician. I'm writing this 1.5 years later (as of Nov. 8, 2023), after she performed cataract removal in both eyes and detached retina surgery in my then-completely-blind dog, Disco. After months of prep, Disco woke up from surgery and could immediately see out of his left eye, and eventually regained sight in his right eye as it healed from the retina procedure. I can't thank Dr. Hoffman enough. My Disco-doggie went from being a scared 12.5-year-old to acting like a spry 5-year-old. Totally life-changing. THANK YOU, DR. HOFFMAN!!! read more

many many thanks to Dr Hoffman and her team at Eye Care for Animals in Pasadena (esp Nadine A.)... they took a chance at saving Ms Maddie's sight (at least in one eye) and reattached her retina... We could not have asked for any better care, compassion or professionalism than was given... read more

Eye Care for Animals - Pasadena - Veterinarians Near Me - Pasadena, California

We took our old boy in because he had a chronic infection in his eye. It would get better, then worse, until it eventually looked so swollen and bulged so badly we thought it might rupture before we could get him to help. Fortunately, they were able to see him right away, and the doctor expressed that there was a non invasive treatment we could try, but was honest enough to say that she had little hope it would work for any length of time. We ended up opting for removal of the eye since it was completely non-visual. They did his surgery that day. I picked him up the same day, with detailed instructions for after care. A week later, his stitches came out, and he has been a different dog! We see far more tail wags than we have in years - poor old guy, it must have been bothering him much more than we realized. The doctor was so kind and compassionate. She texted me for updates on his progress, and answered all my questions. Our dog is so much happier, and he looks adorable. He's a Lhasa Apso, and now he looks like a little rag doll with a button missing. He's no longer in pain, and his recovery was very quick and easy. We truly appreciate helping our old guy live his best life - coming up on 18 years old! read more

Everyone is so very kind and attentive! The doctors are amazing! They pay attention to every detail and are innovative as well in their approach! Love it here! read more

Office staff and techs are wonderful--very caring and informative. They took great care of my dog and made sure he was comfortable.

Extremely unprofessional clinic. Take very seriously the reviews you read about this place. I wish I had before I spent thousands here(with no improvement on my dog's eye health). There are so many eye care clinics in LA. This is one of the last you should consider. It seems they have a policy of being professional enough on the first visit and then things just get increasingly worse from there. The prices are surged. I've never paid so much for my dog's eye appointments and medications and we've been dealing with eye problems for years. They charge extra for seeing you on short notice. But of course they only tell you that AFTER when it's time to pay. In this economy. As if people are made of money. The doctors seem to push surgical procedures that will not help and are unnecessary. On some MAYBE factors. As if we're all celebrities with millions of dollars. We're all hard working people who love our dogs and places like this seek to take advantage of that. Then there's the front desk staff. Many people have already talked about Wendy. Jessica told me she didn't know why Wendy was so rude at 10am on a Wednesday morning. Yet if you read the reviews you'll see this person is chronically unprofessional and rude to clients. So WHY is this clinic still allowing this person to interact with clients who have sick dogs? It is intentional and shows no regard to the patients. I went in yesterday to pick up my dog's eye meds(100+ dollars for 2 meds) and Wendy was literally glaring at me. I never got an apology or anything. These people do not care. So do not respond on here as if you're concerned or care because it's clear you do not. I spoke with Jessica about Wendy and she told me, "we need to just focus on your dog's eye care." No YOU need to find adequate staff to interact with your PAYING clients. And learn to apologize when you're wrong! I saw several reviews saying that their dog's surgeries were botched. I'm so thankful I didn't risk my dog's health further by continuing to put up with these people. In this economy, they want to risk their entire business on being shady, unprofessional and rude. It's disgusting. You need to do better. read more

We were told by an Urgent Care vet that our dog has glaucoma and that we needed to see a specialist ASAP. I called this place and they said their regular appointments were booked for a month but to come in at 1pm, but we might have to wait hours to be seen. We took it. We were just glad to be seen. We got there at 12:50 prepared to wait for however long it took. To our happy surprise we got in at 1:05. The doctor came and after some testing said he didn't have glaucoma, but a corneal ulcer. I can't imagine what would have happened to his eye if we didn't get in when we did. We would have been treating him for the wrong thing, and who knows how bad the ulcer would have gotten. We were impressed also with how clean the place is, and how all the workers were very kind to us and our dog. Loved the vet who treated him too. read more

My poor fur baby had been suffering from an eye condition that was getting worse. I was able to get an appt next day. My chi saw dr Hoffman and she explained what exactly is going on with dog's eye and what steps to take to improve the chronic condition. I felt relieved that my dog didn't need surgical intervention (Ik this would have been really expensive) and that I can finally make her more comfortable! Erica, the tech, was really sweet and built rapport with my dog right away. As for the pricing, I can't complain, they were transparent when I called to schedule so I knew going in. The consult price includes the tonometry and corneal stain. I had seen another vet (general vet/non ophtho) that also performed the corneal stain and they did not clearly explain what was going on and didn't provide a solution. I'm happy I found this clinic and my baby's eye condition can be properly managed! read more

Eye Care for Animals - Pasadena - Veterinarians Near Me - Pasadena, California

This place is amazing super professional and friendly environment. The facility is extremely clean. Dr. Hoffman is a magic worker. My pet was completely blind. She performed a reattachment retinol surgery and cataracts removal and my baby could see again fully. Thank you Dr. Allison Hoffman you are a lifesaver. I highly recommend this place if you're for baby needs this kind of help. read more

AVOID IT! Most importantly save your time and money. One star just for the veterinary assistant, who did okay. The veterinarian (Dr. Hoffman) failed to do any of the promised examinations! She was rushed with her fake smile, which reminded me of Jack Nicholson from The Shining (creepy). You would assume that because my consultation and exam cost $300, the doctor would take care of all of that. However, in my instance, she neglected to do any of it, likely more concerned with her vacation plans than with my dog's eye. In other words, find somewhere else where people actually take care of your of your pets. read more

The front desk staff is super sweet and welcoming! They noticed my dog was a bit nervous and offered me a towel to wrap her in and said that it usually calms them down. My dog had a bad experience in another canine eye specialist during the initial exams but the vet tech that assisted Dr. Brianna Bergen was amazing at handling my Savannah. Dr. Bergen did not put my baby through any unnecessary stress which was very helpful. The drs explanation was detailed and answered every question I had. Described the cataract surgery process and the intense recovery details. I know my baby will be in good hand with the entire team here. read more

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Had to bring my dog here. Dr. Konrade was so informative, explained in good detail what was wrong with my dogs eyes. Very nice, very gentle. The technician assisting (I don't remember her name) was so good at what she did to keep my dog calm. Very nice office, very clean, modern. Check in at reception was good. They have the entry and exit separate, which I thought was unique. Pricey, but if you can afford it, definitely recommend. read more

Eye care was helpful diagnosing my chi with lens luxation in both eyes. We were given different treatment plans and we will be back for a follow up. Our vet tech was so nice to our baby. read more

I love visiting Eye Care for Animals. It's a beautiful space and looks more like a fancy hotel lobby than a vet. The service is always exemplary. Our cat needs prescription eye drops and every time I need a refill, the process is so easy and I walk away with such a great feeling. read more

Five stars for certain ! Thank you for taking the very best of care with my 10+ year old Maine Coon. My old man cat needed an enucleation (eye/orb removal) as it was somewhat of an emergency I drove from Long Beach to your Pasadena location on San Gabriel Boulevard during this pandemic and just can't say enough positive feedback for the high level of care and especially after care and your service. Highly recommend! read more

Eye Care for Animals - Pasadena - Easily accessible and very clean! - Veterinarians Near Me - Pasadena, California

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do not take your dogs to this place! they are worth of sh"t!all they do is take your money and not do much for your pet! doctor aborted mid surgery, kaufman had to step in and take over the surgery! read more

My Shih tzu; Chobi was having some dry eye problems and had an ulcer in her eye, and her vet recommended to bring Chobi for a visit to EYE CARE for ANIMALS PASADENA. This was my first time visit, and I had a GREAT experience. Dr. Conrad was amazing. I had a lot of questions regarding Chobi and her eye health... so I was very grateful that Dr Conrad was so patient with me and took the time to thoroughly answer all of my concerns. I wasn't able to go inside the building with Chobi, but the staff was very professional, and I really enjoyed their professionalism, customer service, and care for my Chobi. read more

I came here to get a second opinion for my dog's eye because I needed reassurance that she was okay. I came here anxious and just about ready to fall apart, but the ENTIRE staff here from the receptionists to the nurses are absolutely amazing. Dr. Konrade and Nadine were the sweetest, most intelligent and reassuring people and really helped us understand what was going on with my dog Lilo. As any pet parent, I was extremely worried about the health of my dog but they assured me she was healthy and after some eye exams and blood work, I left knowing it was just a scare! They were patient and answered all my questions thoroughly. I love love love this place and highly recommend them for all your fur babies ophthalmology needs. read more