So happy to have a vet next door and one I trust so much!…read more I've recently only been in for check ups for my dog and cat, but recently my cat got really sick and we couldn't find the reason. I got surgery for her here and I can't say enough good things about the staff. Special shoutout to JJ! She is truly a genuine and awesome person, you can tell when someone is an animal lover and you know you're leaving your pet in good loving hands. Thank you for everything!

I love this animal hospital! Everyone is so helpful and thorough!! I moved and drive 25 minutes…read morejust to bring my cat there!

Tonight we had to say goodbye to our dog Quinn while visiting out of state -- far from home, which…read moremade an already devastating situation even harder. Making the decision to let her go was the most difficult thing we've ever had to do. Dr. Emma Houlton and her entire staff were absolutely incredible. She was so knowledgeable, explaining everything to us with such kindness, sweetness, and compassion throughout the entire process. She made an unbearable day so much more bearable. I wouldn't have wanted any other vet there caring for her -- I knew she was safe and in the best hands despite the heartbreak of the situation. Dr. Houlton is the stellar, most perfect example of everything you want in a vet. She's an amazing person and an incredible doctor. If you need a vet, bring your pet to her. She is truly wonderful.

I was impressed overall with this facility. They took my dog right in on a gurney and took her to a…read moretreatment area. I was asked to authorize or decline CPR and an intensive care evaluation. We authorized the evaluation but not CPR. A little while later the vet came to let us know what the evaluation showed and she was so thorough and kind, explained the possible causes of seizures and potential treatment plans. They kept our pup overnight to monitor for more seizures, give her IV fluids, etc. We brought her home today. I have a medical background and I found the care was excellent, appropriate and the communication was great. I received 3 calls from the various vets on duty and each time they were informative and kind. My regular vet had already been notified within about 12 hours of admission and they called to check on us. The only hesitation of have is the cost of services. It seems very expensive. Medication that they provided when we took the pup home cost $62.38 for 30 pills. The price for 120 tabs from Chewy is $25.08. I understand the cost of intensive/ER services is exorbitant in general but $2000 for a 24 hour visit is something that many people can not afford.

My dog was transferred here with a large mass on his spleen. We were treated with genuine care and…read morecompassion from the very beginning through the follow up calls after discharge. It was a very stressful situation. Dr Bauman was incredibly patient when discussing difficult possibilities, including worst case scenarios like euthanasia. Once I decided to pursue surgery Dr Bates informed me of every step and risk and made me feel much more confident in my decision. The team was respectful and patient for my many questions. They took the time to explain all of our options in ways I could understand, sometimes multiple times when my stress and emotions kept me from processing the info. I never felt rushed or dismissed. Thanks to their kindness and professionalism I felt reassured during an extremely difficult situation. I'm grateful to Dr Bates, Dr Bauman, Dr Reeves and the nursing team for taking care of my pup as well as me

Our pup was sick, found out she had a fever 105 degree In…read morebad shape needed over night W/ meds Next day we brought her home She's getting better each day The staff was excellent in every way She was their #1 patient at that time & next day

Compared to other vet visits, this experience was exceptionally good. Brought in my senior cat for…read morearthritis and had concerns about injections vs supplements. Tech Cheyenne and Dr Scott answered ALL of my many questions and concerns very thoroughly and helped me make a more informed decision for my cat. It proved to me again that doing your homework helps you to get the best care possible.

4/24/25 N/E corner of Ellsworth and Guadalupe, Judy north of…read morethe Circle-K. Parking 5/5 Plenty of shared parking as well as reserved spaces in front of the store. Service 5/5 We were here for our K-9's Khloe's annual check up and vaccination updates. Office Staff members, Vet Techs and Veterinarian's are friendly, professional and compassionate. Recommend 5/5

We have always been able to rely on the care team at 1st Vet. In the past I have brought Moose in…read moretwice for blood in his urine and they resolved the issue each time. But I'm writing this review for the other day when I noticed his increase in respirations. Moose was swiftly taken care of. Dr Kogan was relatable, kind, calming, patient and thorough during an extremely emotional time. I also need to shout out the receptionist (sorry idk your name!) for juggling multiple emotional humans with their fur babies with ease. Her responses could easily escalate a situation but she handled all of them with care. After Moose came home I could literally smell the love all over him from being hospitalized the night before. He surely did not lack in attention while away. The entire care team are professional, caring and get the job done. I can't thank you enough, it will never be forgotten. Moose is better now and we will appreciate our time with him. I have been in the medical field for 12 years and can testify this team is top tier. Thank you.

I can not thank these vets enough for taking care of my little Yoshi and not at just the Mesa…read more location but the chandler location as well they did a great job with Yoshi and loved and cared for her while she was in the overnight hospital. They sent pictures and updated us throughout the unfortunate situation and Yoshi has finally gotten back to her feisty little self Once again from the bottom of my heart Thank you guys!

***Extremely disappointing experience, especially given this clinic's strong reviews***…read more I chose this urgent care because of its high ratings and had a very positive first impression. During an earlier visit, this clinic identified previously unknown cardiac disease in my 13-year-old dog, which made me trust their thoroughness and return for follow-up labs. Unfortunately, the second visit was a complete reversal. After labs were drawn and paid for, the clinic abruptly changed what had been agreed upon and demanded an additional $80 "establishment" exam fee simply to discuss the results (a five minute conversation). When I asked them to honor what was communicated, they immediately terminated care while my dog was still onsite, stating they "were not the right fit" and "couldn't make me happy," which was a surprise to hear in the context of a medical visit where the sole focus should have been my dog's care. This wasn't about customer satisfaction -- it was about refusing to follow through on an agreed-upon medical plan and withholding paid-for results for a senior, medically fragile patient. I was also disturbed to witness another dog turned away at approximately 4:20 PM for being "at capacity," despite an empty waiting room and no referral assistance offered. I ended up helping that family find another vet myself. To make matters worse, when I asked for documentation that the refund had been processed, I was not told of any system issue and was given only a handwritten note on scrap paper, with no receipt or paper/email trail to confirm a refund actually occurred. Given the clinic's reputation, this was shocking and painfully disappointing. I sincerely hope this is not how they routinely operate, but based on my experience, I would urge pet owners -- especially those with senior or medically complex animals -- to proceed with caution.

Our little gal had a dental emergency and they were WONDERFUL to us. They went over all of our…read moreoptions, gave us realistic timelines, and were extremely responsive when I had concerns the next morning. I feel Lolly was in excellent hands the entire time and am so grateful to Dr. Ruiz for her kindness and gentleness to my sweet pup, as well as the entire office. Thank you for helping us through a hard day!

THANK YOU. THANK YOU…read more Dr Damiano and his assistant Bailey did amazing job on Rocky!!! We have a 110 lb German shepherd who unfortunately is very aggressive and protective. He got mites in his ears and was in so much pain. My sister took him at 8am. They had to put him to sleep bc he's to aggressive. My sister walked in our dog at 8am. 6 hours later. He feels so much better. Thank you. Thank you. Thank you!!! Can't thank you enough

Took my chocolate lab here to get seen as he really wasnt doing good. We called in advance to see…read morethe wait, tell them our dog symptoms and so forth and they told us it be an hour wait. That was fine, we were prepared to wait, even tho we had to wait in the car that was fine. Tho after an hour and a half of waiting and no update as to when our dog would be seen thats when i decided to leave my husband and dog there so i can grab us some food real quick. I cam back and they were waiting in 1 of the rooms(there way or correntine our dog because he wasnt in our car waiting and thats fine). The problem we had was that we waited 3 hours(maybe even more than that)till my husband walked out pretty upset because we had been waiting for 3+ hours and havent been seen yet at all. As soon as my husband was walking out the door with our dog is when they finally said "oh im so sorry you guys are leaving, we were just about to see you guys". At that point my husband was even more pissed off which is more than understandable. I understand there being a wait but 3+ hours is insane, especially the fact that from what i saw they were not understaffed and its a newer establishment. Honestly just a waste of time!!!

I have been coming here for 15+ years and see no reason to go anywhere else. The doctors and staff…read moreare amazing. They make you feel welcomed and the patient feel loved. They explain everything, including cost and necessity (or not) of a procedure. Thank you all!

I've been coming here for over 45 years so we have been through a lot. I found them to be the most…read morecaring and helpful. Here is the newest member of our family LuLu.