Amazing people that truly care about animals. Have been helping my girl for a few days now and i…read morewouldn't trust another vet to do what they're doing!!

Extremely Disappointed With Our Experience…read more After a horrific injury to our dog Gunner, we rushed him to this emergency veterinary clinic. We waited hours before anyone came in to speak with us, and eventually we were sent home and told we would be called when his procedure was complete. We later learned Gunner's injury was so severe that he had to have his toe amputated. After another couple of hours, we were called to pick him up. When they brought him out, his foot was completely bloody and dripping with no bandage or covering. Blood was getting all over the lobby, our vehicle, and Gunner. I asked if it could at least be covered, but was told they didn't want to because of swelling. I understand swelling is a concern, but after the traumatic night we had just experienced, seeing our dog carried out looking like he had just come from a freaking war was heartbreaking. We paid $2,000 for his care. I decided to reserve judgment and see if they would at least call the next day to check on him. They never did. In all my years of having dogs, I have never had a veterinary office fail to follow up after a procedure--even after routine vaccinations. After an emergency surgery and amputation, I expected at least a simple phone call. Thankfully, Gunner is doing well and recovering at home. But I am 150% disappointed with the lack of communication, compassion, and follow-up. If this hadn't been an emergency, I would have driven the extra five minutes to another clinic. Our pets are family, and when we hand them over during one of the most frightening moments of their lives, we expect them to be treated with care and compassion. This clinic needs to do better.

The treatment was okay, maybe overly sweet. It took $4000 to tell us that our cat was diabetic. On…read morethe labs, to a lay person, it looked like he should have been tested for diabetes, but they insisted he be hospitalized and gone through several other extremely expensive tests. After the night in the hospital and other tests, he was diagnosed as diabetic and as ill as he was, even with daily injections, he may go through all of this again. We feel that this animal hospital is mostly concerned with getting as much money as possible to pay for their equipment. Never again. Very disappointed as we had used VCA in the past and been satisfied with the care and cost.

It seems odd to say I had a great experience when I had to let my beloved dog go, but the staff was…read moregreat. Early in the morning on Mother's Day my soul dog deteriorated fast at home. When we arrived at the clinic around 2:30 AM we were greeted by a very kind woman. She informed us that the vet on duty was about to go back for a procedure, but she would see if the vet could do a quick exam. She tenderly picked up my pup and brought him back. Shortly after the vet returned and I knew it was bad news. The vet was kind and gentle with us. The staff took care of my boy while I went home to get my kids so they could say good bye to the dog they had grown up with. They allowed us privacy and time to say goodbye, there was no rush. This was easily one of the most devastating experiences of my life. However, every single person we encountered treated us with kindness and empathy. I will forever be grateful for the staff at VCA. Thank you for all that you do.

We unfortunately had a second visit to EVE Pet Hospital for our other pup, Ronon. He had a bloody…read morenose, that just would not stop! We initially called them when we were headed their way, to get their thoughts, and did appreciate them giving us some insight on the phone. We opted to stop in to be on the safe side. It was a bit quieter this time around, so we were able to get in a room right away and seen relatively quickly. It was a very much a "Got to rule out the options" type situation that required a bit more guesswork. Based on the initial intake, they recommended a blood panel, a SNAP panel (bloodwork specifically for ticks), X-rays and possible CT. We decided to start with the bloodwork, to minimize putting our dog through more procedures than necessary. They also have a relatively quick turn around time of 20-30 minutes for the results, making it easy to proceed if necessary. The tech we spoke with was nice, but a little brisk and not super helpful which inquiring on the next steps/options. She did mention a CT may be required and was helpful in getting prices and options for same day if needed. We did get the blood work results back, about an hour later, and Dr. Robinson came to speak with us, with a good news, bad news sitch. He had gotten an infection from a tick and his body was having trouble clotting and fighting it off, hence the nosebleed. She did a great job explaining and laying out all the details. Luckily, it was in the treatable phase and she ran through the prescriptions and care that would be required and let us know they would bring back the medication and Roni shortly. About an hour plus later...they bring him back, His nose had not stopped bleeding the entire time! Not their fault, it was uncontrollable, and they attempted, but was just not really treatable. We ended up spending about 4 1/2 hours there, most of that time which was not with our dog. All the initial exams and what not I understand, but getting the results and talking to the doctor, and still waiting another hour after the fact, seemed longer than necessary and we just felt bad for our pup, because we would have rather been with our dog waiting, then him in the back while waiting alone. A few other key details: It's $190 regardless for your pet to be examined, which you need to pay up front. Any other services, you pay for if you decide to proceed. They have two entrances, one for cats and one for dogs. it leads to the same space, but has separate sides to the same counter which is nice. The Dr recommended Nexgard (Tick treatment), which they do not have onsite, we had inquired if we could order from Chewy digitally, they said yes, but turns out they cannot. They do send home a paper prescription, but something to keep in mind or double check on. Overall, very grateful they figured out what was wrong and took care of him. The space was clean and staff was overall friendly. Their prices seem reasonable as well. A bit more communication would have been appreciated, especially regarding time, or at least updates so we knew he was okay and maybe a bit more guidance on what treatments make the most sense. They do a great job and though I hope you never need to go to the emergency vet, they are a great 24 hour accessible options.

My daughter took her cat to Eve Pet Hospital after several days of vomiting and not eating. An…read morex-ray showed an obstruction from something the cat swallowed so they had to do surgery to Dane the cat's life. The staff all died over the car and really cheered up my daughter. She was able to make payments to make the cost more affordable. I highly recommend them for an emergency vet.

I was impressed overall with this facility. They took my dog right in on a gurney and took her to a…read moretreatment area. I was asked to authorize or decline CPR and an intensive care evaluation. We authorized the evaluation but not CPR. A little while later the vet came to let us know what the evaluation showed and she was so thorough and kind, explained the possible causes of seizures and potential treatment plans. They kept our pup overnight to monitor for more seizures, give her IV fluids, etc. We brought her home today. I have a medical background and I found the care was excellent, appropriate and the communication was great. I received 3 calls from the various vets on duty and each time they were informative and kind. My regular vet had already been notified within about 12 hours of admission and they called to check on us. The only hesitation of have is the cost of services. It seems very expensive. Medication that they provided when we took the pup home cost $62.38 for 30 pills. The price for 120 tabs from Chewy is $25.08. I understand the cost of intensive/ER services is exorbitant in general but $2000 for a 24 hour visit is something that many people can not afford.

Tonight we had to say goodbye to our dog Quinn while visiting out of state -- far from home, which…read moremade an already devastating situation even harder. Making the decision to let her go was the most difficult thing we've ever had to do. Dr. Emma Houlton and her entire staff were absolutely incredible. She was so knowledgeable, explaining everything to us with such kindness, sweetness, and compassion throughout the entire process. She made an unbearable day so much more bearable. I wouldn't have wanted any other vet there caring for her -- I knew she was safe and in the best hands despite the heartbreak of the situation. Dr. Houlton is the stellar, most perfect example of everything you want in a vet. She's an amazing person and an incredible doctor. If you need a vet, bring your pet to her. She is truly wonderful.

What an A+ urgent vet care experience…read more I found the spot through reading reviews here on Yelp. Unfortunately, my late, sweet angel of a Bichon Frise has recently passed, however it was extremely helpful to have brought her here to this facility to understand more in depth the severity of her medical issue. Not only is the staff here so friendly and empathetic, they are also punctual, efficient and very honest. My dog sitter ended up taking my dog here one night while we were out of town to deal with her chronic vomiting. The vet caring for her that evening spoke with me directly over the phone to go over treatment options. I thoroughly appreciated her honesty. I ended up having to take my dog back here one night a few weeks later due to the vomiting starting up again and her primary vet also suggested what she's going through needs to be handled at an actual animal hospital. This second visit was just as efficient and also they were kind enough to waive certain fees due to us returning back to them in such a short amount of time. I also like the fact that we're able to use payment plan options via Affirm. That was extremely helpful for me during this previous emotionally tumultuous season. Overall, great urgent animal care location. I highly recommend them.

We had to take our dog here in a very difficult situation and the whole team there was incredibly…read morecompassionate from the moment we walked in until when we left. Our dog was cared for so kindly in his final moments and the doctors and staff could not have been nicer to us throughout. Thank you for helping during such a heartbreaking time.

My dog was transferred here with a large mass on his spleen. We were treated with genuine care and…read morecompassion from the very beginning through the follow up calls after discharge. It was a very stressful situation. Dr Bauman was incredibly patient when discussing difficult possibilities, including worst case scenarios like euthanasia. Once I decided to pursue surgery Dr Bates informed me of every step and risk and made me feel much more confident in my decision. The team was respectful and patient for my many questions. They took the time to explain all of our options in ways I could understand, sometimes multiple times when my stress and emotions kept me from processing the info. I never felt rushed or dismissed. Thanks to their kindness and professionalism I felt reassured during an extremely difficult situation. I'm grateful to Dr Bates, Dr Bauman, Dr Reeves and the nursing team for taking care of my pup as well as me

I have nothing but the best to say about this emergency vet. Very clean and nice waiting area…read more They got our baby girl in the same day for ultra sound and got the results back within the time they told us. Doctor called us late at night before her shift ended to let us know what was going on. We took our baby home to wait for the results to keep her comfortable. This is a 24hr emergency vet. We were happy with the staff and doctors. We will be back if we ever need to be.

First Pet so far has saved two of my dogs from certain death.This last time; Ricky, Amy, Hope, as…read morewell as Dr's JJ and Romero cared for me as well as my pet. I wouldn't take a member of my furry family anywhere else. These people really care, and it shows. God Bless Them!!!

I unfortunately left this visit feeling disappointed…read more I brought my cat in because he was ill. They kept him for a "full exam", did bloodwork & gave him fluids & was sent home. The day after we arrived home, we discovered an anal gland abscess. I took him to a different vet who confirmed that this was the root cause of his issues. Because of that, the bloodwork & fluids wouldn't have needed to be given if they had spotted the abscess in the first place. That also leads me to believe that a "full" exam wasn't really done. They ultimately diagnosed him with "overexertion by our stairs". I did follow up with the clinic afterward. They were responsive and offered a partial refund, which I appreciate, although it didn't fully reflect the cost of the visit or the impact of the missed issue. The staff was kind and professional, but this experience affected my confidence in the thoroughness of the exam. I'm sharing this in hopes it helps improve exam consistency and communication for future customers.

The receptionist was a nice nasty twit. Who got agitated when I asked for resources for my hurt…read moreservice animal. Seeing we just got out of a serious car accident and I told her my financial struggles . She then tells me I can take out a line of credit to pay for my service animal to be seen even tho he has a broken. Leg and I have a broken. Almost everything. Ribs broken etc. No car no source of income temporarily. She then proceeds to say "well you won't be seen without payment" like they just don't give a fuck . First off I didn't ask to take out a line of credit .(My credit is shit personally) I asked for RESOURCES THAT WOULD HELP fix my service animal leg I would never recommend this place of any emergency unless you're rich. Maybe then they will treat you like a human and treat your dog with respect. Even with pet Insurance you STILL have to pay UPFRONT and you'll just get reimbursed. Pet insurance is a scamm and these people don't gaf unless you're flashing money in their face. Fkkk your emergency. Literally ask the nice nasty receptionist If I can give them negative stars I would. Worst experience of my life goes to VEG

I wasn't expecting to write a review today... much less about an emergency vet clinic... but here…read morewe are. A week ago my little Yorkie got attacked by a cat. Took him to another emergency clinic close by and everything seemed fine. A few days later, he was acting off and took him back to that clinic and he was out on some pain meds for some spinal tenderness. Neither the emergency clinic or I noticed (even after examining him pretty thoroughly) that he had a puncture wound on the side of his jaw. Long story short, went back to that clinic today because I found him soaked in a weird bloody liquid oozing from his face and it was going to be a 4 hour wait. Figured I'd call VEG and see what their wait was and they told me to come right in and they would take care of him. Before I even got to the door, there was a VEG employee standing there to take us immediately back. I didn't even have time to look at the lobby... just straight back and immediately being looked at. Not going to lie, I didn't research VEG much since I was in immediate action mode... walking into the open concept emergency room was a little shocking. However, the care that the staff and doctors took was... beyond what I could have imagined. For what would be an agonizing amount of time where any other clinic would have taken him to the back, I was able to stay with him the entire time... even when they were working on him and cleaning up the wound I was holding him. While I don't want to say I loved the experience... I will say I loved the care and attention that every VEG employee showed. It was honestly worth every penny to bring him to VEG to be treated today. I felt like they really had his best interest at heart. I would highly recommend VEG to anyone who is in need of emergency care. The open concept can take a moment to get used to, but I think you'll find it to be far more comforting than if you were just left waiting somewhere while your pet was taken away from you. Thank you VEG. -Jonathan and Tannin

Our experience at Thrive was exceptional. My dog had to have ear canal surgery and I am so thankful…read morefor Dr. Radlinkski and her team for how they cared for her. Stacey on her team was amazing and so helpful through the entire process, they were able to make us feel at ease during a very unknown/scary time for us. Communication was fabulous and they really went above and beyond to make us feel cared for and not just another patient. I would highly recommend them to anyone I know. Thank you!!!

Went to visit my neighbors dog as he had to be admitted because he ate some vitamin D tabs. The…read morestaff was really helpful and nice. The facility is very clean. If my dog needed to go to an emergency vet I would definitely bring my baby here. They definitely took really good care of Alfie...

I am so pleased with the service we received here that I wish we could make them our regular vet!…read more *The facilities were spacious and clean (so me and my nervous dog were comfortable while we waited). *Everybody was so kind. *We didn't feel pressured to do unnecessary test/labwork, etc. *They kept us updated throughout our dog's stay and even texted us a picture of her when she went to bed. *Hopefully, we won't have to visit an emergency vet anytime soon, but if we did, this is exactly where we would go!

One year later and I can tell you with 100% certainty this is the vet that saved Bora from FIP…read more They knew all about this illness when it wasn't even approved for any medications. We got a non-FDA approved pill and a year later Bora is THRIVING