I was so happy today, I was able buy a plain old apple pie. Nothing else in it, no other berries or…read moreanything. Just good old apple pie. I guess it's for the fourth of July. I am so easy to please when it comes to some things.

On May 15, 2026, at approximately 2:30 PM, I experienced a very uncomfortable and concerning…read moreinteraction today at Costco Warehouse #672, located at 835 N. 3050 E., St. George, UT. As required, I scanned my digital membership card at the entrance. After proceeding about 25 feet into the store, an employee at the entrance called out to me, saying, "Sir, do you have your membership card? The card you scanned was a girl's." I was surprised and replied that I had, in fact, scanned my card. I walked back to the entrance and rescanned my membership. Despite this, the employee repeated that it was a woman's card. As he zoomed in on the image on his tablet, he continued to insist the card belonged to a female. I told him I found that comment offensive. Only after further examining the photo did he realize it was actually me and asked, "When did you cut your hair?" (I had longer hair during the COVID period when the photo was taken.) I again expressed that I found his comments offensive. Instead of apologizing, he dismissed my concern by repeatedly saying, "Come on," implying that | should not be offended. At no point did he acknowledge the mistake or offer an apology. Instead, the situation was minimized, as if the issue was my reaction rather than his conduct. This interaction raises several concerns: Is the purpose of scanning membership cards at the entrance to verify identity, or to make assumptions about a member's gender based on appearance? Are employees trained to recognize that men may have long hair and that appearance alone should not lead to conclusions about identity? How are employees instructed to handle situations where a member's appearance may differ from their membership photo? Does Costco consider how such comments may affect individuals whose appearance may not conform to traditional gender expectations, including those who may identify as transgender or nonbinary? Additionally, is gender identity in any way considered a condition or factor related to Costco membership? Regardless of intent, the comments made to me were inappropriate and offensive. People's appearances can vary widely, and employees should approach these situations with professionalism and respect rather than making assumptions or public remarks. I hope Costco takes this feedback seriously and ensures that employees are better trained to handle member verification in a respectful and inclusive manner.

It definitely appears that the experience (good or bad) you have is going to be based many times on…read morethe one or two people you encounter when shopping at just about any store. My experience with a sales agent at the Pro-desk, Wes Adams was excellent. I'm a first-time shed builder and had been gathering a lot of information using AI, I know, I know, but I use it mainly to get ideas then run them past those who have had experience in those fields. Wes (has considerable experience in construction) and asked me if I needed any help, so I told him what I was doing and needed some expert advice on a couple of things, and as usual, I was overthinking a lot of it. Wes simplified what I was attempting to accomplish and it all finally made perfect sense to me. I ended up purchasing just north of $800 dollars of product from Lowes and my project now is turning out great! Couldn't have done it without his advice. Thanks Wes. I really appreciate your help.

No one ever helps me in this store. I've gone there three times and only ever got a self check out…read morewoman say "thanks for coming in". Poor cell coverage in the store often means I cant even search for the location of the product I'm searching for. Very frustrating experience. I wont be back ever.

Shopped here with friends twice last week for clothes (really), home goods, etc. They have great…read moreshoes, books, puzzles, candles, kitchen towels, toys and games besides outdoor cooking and camping items. I've been a rewards member for a few years, so I had coupons. I dare you not to find at least one item to buy if you shop here.

Ace store is the best,someone is always around to help you,I love this store and all there…read moreemployees, if they dont have what Your looking for,you dont need it. All the employees are super helpful, I've Been coming here for years,and will always stop here,keep up the good work.

This is a great grocery store chain local to Utah! They have their own rewards program that can…read moresave you a bit, and I appreciate that they are equipped with a good sized deli section so you can get some good, relatively low-cost food quickly rather than eating at restaurants if you're on the road. They also have some pre-made sandwiches that are surprisingly really tasty -- I liked the Italian sub a LOT at the end of a long day! The staff are friendly too, and of course they have all your other basic grocery store necessities.

Everything you need!! Including a pharmacy!!!! fresh produce was great!! Even has your emergency…read morecamping supplies