Joe did an excellent job -- A+ -- on my shower replacement and I am very pleased with the result. [[HIGHLIGHT]]Joe came to estimate the work, providing good suggestions (enlarging size, adding bench, angled glass enclosure).[[ENDHIGHLIGHT]] He gave me a reasonable price with no pressure. The job involved removing the old tub/shower, replacing the plumbing, building a bench, wet-mopping, adding cement-backing, installing porcelain tile, replacing the flooring, adding drywall (including re-stucco-ing, and repainting). Each team - demolition, plumber, framing, wet-mop, tiler, dry-wall/painter - was professional, competent, hardworking, and clean-minded. Keep in mind that this is not a one day job --- mine took 1 1/2 weeks. [[HIGHLIGHT]]Joe was always responsive to my calls and kept the job moving.[[ENDHIGHLIGHT]] Also, his quote does not include the glass enclosure. Joe sent me a good glass enclosure contractor and he added an additional week - 1 day for estimate, 5 days to cut/temper the glass, and one day to install. I enjoyed watching them work. To get the job done right, there is a lot of expertise involved. [[HIGHLIGHT]]My wife was so grateful that she always provided snacks and water for the crews.[[ENDHIGHLIGHT]] read more

US Kitchen and Flooring - Shower with bench - Flooring Near Me - Laguna Hills, California

I strongly dislike giving reviews lower than three stars. Unfortunately, I cannot give more than two stars here, and I should only give 1 star-. [[HIGHLIGHT]]My experience with Joe, the manager who handled most of the communication, was terrible.[[ENDHIGHLIGHT]] In my opinion, he did not have enough hands-on construction knowledge to properly manage a remodel. He seemed to rely almost entirely on what his employees or subcontractors told him, even when they were wrong. [[HIGHLIGHT]]When I pointed out mistakes, he often pushed back, blamed me, or tried to make me pay to fix issues caused by his own crew.[[ENDHIGHLIGHT]] A few examples: -We specified grout colors, and they used them on the wrong tiles and areas. -The wrong sinks were ordered. -The wrong faucets were ordered. -The wrong tiles were ordered. -The wrong counter top was delivered. -Kitchen cabinets were faulty and installed improperly. -They promised one type of flooring, then delivered something completely different, including a different color, and installed it incorrectly. -They tried to conceal faulty piping inside my walls. Had I not walked in unexpectedly, I would never have seen it. -They poured a foundation for a small extension without making it deep enough or installing a moisture barrier. We now have tiles showing signs of moisture damage. -They did not repaint several rooms. They cleaned the walls and then claimed the rooms had been painted. -The electrician made serious mistakes, including issues that almost caused a fire in my house. The overall pattern was simple: -They made mistakes. -I had to catch the mistakes. -[[HIGHLIGHT]]Joe often tried to shift blame.[[ENDHIGHLIGHT]] -They tried to charge me to fix problems they caused. I also felt like Joe tried to take advantage of me financially. He handwrote the quote and invoice, and I trusted that the items we discussed would be handled as agreed. Later, he tried to back away from what had been discussed and claimed certain items were not included. [[HIGHLIGHT]]Only after I involved the owner did Joe back down and admit he had made a mistake.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]There were also major management and communication problems:[[ENDHIGHLIGHT]] -Joe is not the contractor who owns the business. -From what I saw, there was no professional contractor consistently supervising the crew. -Joe would come by occasionally, look around, speak with the crew, and leave. -The crew often seemed confused about what needed to be done. -[[HIGHLIGHT]]Communication between Joe and the crew appeared poor, which caused constant errors.[[ENDHIGHLIGHT]] The crew was also a revolving door. Different people came on different days. One person would start the flooring, and others would come later to finish it. The same thing happened with tile, plumbing, electrical work, and other parts of the project. Each time someone new showed up, they seemed to have little or no idea what had been agreed to. [[HIGHLIGHT]]Joe also asked personal questions that made us uncomfortable, including:[[ENDHIGHLIGHT]] -Where are you from? -What do you do? -Can I see your cars? -"Wow, you went to that restaurant? It's very expensive." -"This was an expensive house. You must be very rich." That felt inappropriate and uncomfortable. Overall, this was a nightmare experience. Never again. The only reason I am giving two stars is that they finished quickly, and by the end, I was simply relieved to have them gone. read more

Joe and his team refreshed our kitchen with all new cabinets, countertops, and backsplash, and handled the install of our new appliances (sink, fridge, gas range, and microwave) within our budget and desired timeframe. Joe made sure I got all of the kitchen features I wanted including a lazy susan for my corner cabinet, pull-out spice rack, and drawers for our deep pantry. The team worked around our existing island which we wanted to preserve without issue. [[HIGHLIGHT]]Joe was communicative, responding to my texts in a timely manner, and the team working on the kitchen made sure to check in with me regularly when it came to details such as how I wanted my cabinet handles installed.[[ENDHIGHLIGHT]] Joe was able to coordinate any additional work that came up such as drywall repair, often bringing contractors in same-day to ensure that the project was never blocked. I found Joe and his workers to be respectful and easy to talk to throughout the project. We've been enjoying our new kitchen now for three weeks and we are very happy with it! read more

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Service & Quality 5 stars! Beautiful results and wonderful to work with. The expertise in the remodel space is top notch. read more

[[HIGHLIGHT]]Unhelpful and didn't follow up on a quote.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Tried them twice over the years and both times they've let me down.[[ENDHIGHLIGHT]] First time the guy came out to provide the estimate and never followed up or returned calls about a quote to add onto the cabinets they put in for the previous owner seceral years ago. [[HIGHLIGHT]]Gave them a second try to replace some damaged flooring that they also did for the previous owner and they were unhelpful and didn't want to come and measure for quote.[[ENDHIGHLIGHT]] Worthless! read more

We had a very good experience with this company remodeling our entire downstairs floor, lighting and complete kitchen. Joe gave us a very good price and even offered financing. He also had very good aesthetic recommendations, including flooring type, light placement and paint color. He also had a very efficient team working with him and everything was finished very quickly! There was a couple of instances of miscommunication, but Joe always followed up quickly and made any corrections needed. We are very happy with the end result and I love my new kitchen and downstairs. We definitely will call them up again when we are ready for an upstairs remodel! read more

US Kitchen and Flooring - After - Flooring Near Me - Laguna Hills, California

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We remodeled our 2.5 bathrooms with US Kitchen. [[HIGHLIGHT]]Joe was very patient answering our questions and help us pick the color, countertop, and tiles.[[ENDHIGHLIGHT]] He gave us really good price. Some of the fixtures came late and Joe worked with us to complete the job asap. We are happy with the re read more

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This was our first remodel project ever so we did our due diligence by reading a ton of reviews and getting multiple quotes over a number of weeks. We even worked with a designer and got quotes from her recommended companies. However, we found US Kitchen and Flooring on Yelp and chose them based on their reasonable quote, high score on Yelp, and responsiveness to inquiries. Joe, Sam and their team remodeled our master bathroom and our floors. They were both super patient about our last minute changes and selection of materials. They listened to our ideas and were open to providing feedback based on their expertise. To our surprise, our master bathroom remodel project was completed in the timeframe Joe had quoted and he was always super responsive and kind. He was easy to communicate with and our overall experience working with him and his team exceeded our expectations. Even after our projects were done, when we experienced a leak with our tub filler (the faucet we bought was faulty and had a small leak so we had to wait for the manufacturer to send a replacement part), Joe was still very responsive and quick to send out his team to install the new part. Overall, Joe, Sam and their team were amazing and we can't believe they exceeded our expectations. Joe takes a lot of pride in the quality of the work yet quotes prices that are more than reasonable. We love our new bathroom and new floors. We are so grateful we found them and look forward to working with them again! read more

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Owner, Sam is very reliable and finished the work before the estimated time and I have got the lifetime warranty. All the workers are super nice and quality is never compromised. We will do the bathroom work and kitchen through them for sure! I am glad that I have found them. I highly recommend this place! read more

US Kitchen and Flooring - Flooring of LVP - Flooring Near Me - Laguna Hills, California

We bought a home that had an original 1982 designed kitchen. We decided to go with US Kitchen and Flooring because the initial interaction and consultation was pleasant and professional and their quote was reasonable. The entire team were professional, helpful and friendly. I'd like to acknowledge Joe, Sam, MJ, Shahin, Jose, Caesar and From beginning to end, they offered suggestions and were always responsive. They have a great selection of cabinets, flooring and backsplash. We are extremely satisfied with our kitchen remodel and highly recommend US Kitchen and Remodeling. I've attached before and after photos read more

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We had a flood in our first-floor house, destroying the kitchen, floors, and carpet. We looked over several companies to restructure our kitchen and floor but were fortunate to find U.S. Kitchen & Flooring. Sam and Joe were the pillars of support, and they did an excellent job with their design suggestions, making our house beautiful. [[HIGHLIGHT]]We are incredibly grateful for the work they did for us.[[ENDHIGHLIGHT]] I recommend U.S. Kitchen and Flooring without hesitation. read more

I highly recommend Joe, Sam and their team for their exceptional work on restoring our house post-damage. After struggling with other contractors who kept delaying the restoration, raising their prices and kept being dishonest we finally decided to look for a new company to help us. We previously purchased flooring from US Kitchen & Flooring but had no idea they actually also do remodeling & restoration. Joe & Sam sat with us put a game plan together based on our needs and went over every detail. I will be honest, I was a little hesitant because the timeline and everything they promised seemed too good to be true BUT they actually kept their promise! They truly delivered & completed the job in a timely manner. Finally, trustworthy contractors who exceeded our expectations! read more

Fantastic work, great outcome, and totally reliable throughout. Joe was fantastic to deal with from the start. I had the opportunity to see another client's bathroom prior to hiring US Kitchen and Flooring which deserves high praise. It's great that someone is happy enough with their project to open their home to me to see the finished product. The crews were great too. They showed up when they were supposed to, did great work (tile work is amazing!!) and cleaned up after themselves. Closing the doors in the hot summer would have helped out the electricity bill but otherwise no complaints. Fair and competitive pricing. I learned some things about the rehab process and it would have been helpful if I had a better supplier process. Note - for their projects through US Kitchen and Flooring it was my job to supply plumbing fixtures. I'm savvier now but Ferguson did not provide the help I needed as a first time rehabber to get all the right things. So I wish I allowed more time because we had a delay related to wrong tub and faucet combo. Joe was very understanding and they promptly returned to work when I had the right parts. Also, Joe either answered my calls or called me back in a few hours which really meant a lot to me. read more

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During the process of redoing our kitchen and downstairs floor I had many options. We decided based on some other yelp reviews and the pictures that US Kitchen and Flooring was the best option. I have had many experiences with contractors in the past and going into this I was on guard to deal with a lot of arguing and fixing work. With Joe and his team none of this was the case. Pricing: 5/5 Stars - Pricing for full kitchen remodel was thousands less than other bids. Timeline: 5/5 Stars - From start to finish it was done within 4 weeks, and I delayed it a small bit cause of choosing a countertop took us a tad longer. Quality of Work: 5/5 Stars - Simply amazing. Everything came out perfect. Joe and Shahin made sure of it. Shahin's attention to detail with the cabinets was on point. If needed he worked late and did not stop until everything was perfect. Shahin single handedly built and put together the cabinets within 4 days. He also addressed any minor touch ups. I can't recommend his work enough. All of Joe's teams were exceptional with what they did. Cleanliness: 4/5 Stars - Varies by team that is working that day, overall way above average. Communication: 2.5/5 Stars - I guess nothing is perfect is it. Joe and team seem to have A LOT going on and if you are patient you can overlook this. I work from home at the moment so it made it easier, but I feel the overall communication could be improved upon. Overall: 5 Stars. - I have already recommended Joe to a neighbor and my father. I have him coming back to do another project in the master bath. Joe and Shahin will be my go to crew for the foreseeable future for my home improvement needs. read more

US Kitchen and Flooring - Flooring Near Me - Laguna Hills, California

We just finished working with Joe and team at US Kitchen and Bath. They did our interior painting, baseboards/door casings, kitchen remodel, and carpet. Their team was here when they said they'd be here, had quick turnarounds on the projects, responsive to any issues/questions, and great value and quality. We will definitely use US Kitchen and Flooring again when we remodel our bathrooms. Thank you again for all the great work! read more

US Kitchen and Flooring - Kitchen - Flooring Near Me - Laguna Hills, California

***** Buyer Beware***** US Kitchen & Flooring did a terrible job on my shower/tub remodel. They quickly gave me a full refund after I filed a complaint with California State Licensing Board; however it is going to cost an additional $3000 to have the shower/tub redone due to labor in removing the concrete and tile. They refuse to compensate for cost of repairs. Please think twice when it sounds too good to be true. I can't stress how awful this experience has been, and continues to be. I give one star only because a star is required. read more

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US Kitchen and Flooring did a fabulous job on our kitchen remodel. They have the nicest and competent crew! Everything turned out perfect from the initial meeting to the design phase to final completion. Huge kudos to Joe the owner and his crew! Here are before and after photos. read more

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Using this company is like taking a shot in the dark. They have a big crew, but most of the people that do the service either don't speak English well enough for you to explain anything to them or do below average subpar work. Joe, one of the owners is the worst. No attention to detail, never admits when something was done wrong, goes through employees like its drinking water, so you don't know from one week to the next who is coming to your house to finish the job. Moreover, because there are so many changes, often he will hire someone clueless just to finish the job. The worst part is that Joe himself, does not know anything about construction. What was supposed to be a $95,000 job, ended up costing us just around 190 k. because of all the mistakes these guys were making. The owners of this outfit don't project manage anyone, so their employees make tons of mistakes, that have to be redone. Guess who pays for it, you. You pay for their mistakes. WOW. In addition, I could never confirm whether they have a valid license, and even though I asked, no one ever showed me a license or proof of insurance. The only reason why I hired this company is because everyone else was too busy. I had limited choices. In sum, be very careful and make sure they give you a detailed quote and don't pay until the job is complete. read more

Excellent customer service and fair pricing! Joe is very knowledgeable in his field and he is also very kind and helpful. I recommend his services 100% read more

US Kitchen and Flooring, Inc. will work with you to ensure that you are satisfied with the outcome of your remodel. Sam is patient and responsive. Sam will make sure you are happy with every aspect of the job. He will go out of his way to ensure customer satisfaction! read more

I had luxury vinyl installed in kitchen, dining, living room, hall, entry, & bathroom. Workers removed old tile. Installation was exceptional- fast and well done. I was very impressed with the workmanship and attention to detail. Good value. I love the product. I recommend without hesitation. read more

I highly recommend US Kitchen and Flooring for your next home project. Sam and Joe are great to work with. They answered all my annoying questions, stood by what they said and delivered excellent service. We had new flooring and baseboards put in throughout the house and they look fantastic. We are quite impressed by the speed and quality of work their crew performed. We also had a new bathroom vanity countertop, undermount sinks and faucets installed by them. And again the crew did an excellent job. Please check them out for your project. read more

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We were in need of a kitchen remodel. We wound up doing the bathrooms and flooring for the entire house.Their design and service were excellent and delivered as promised. All workers showed up when they said and did quality work. read more

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10 out of 5 stars! Joe and his crew did two bathrooms for me, fully tiled in record fast time as well as a lot cheaper than all other quotations I got. Joes crew also worked on my dry wall, flooring! All amazing and super happy. Joe is fantastic, follows up constantly and drives his team hard to deliver quality results in record time. Would recommend Joe for all kinds of remodeling, bathrooms, flooring, kitchen, ceiling, painting, dry wall, windows! read more

I had my kitchen remodeled, and flooring done. Joe is the best in what he does and does not try to sell you additional services you don't need. he will guide you on your remodel and provide a 3D design of what your project will look like like he did for us. Joe is very professional and was at the site 3 days a week to ensure that everything is going as planned. if I could give Joe more stars I would. I would definitely go with him on our next big project. I recommended him to all my friends and colleagues who needed a project done at a reasonable price. read more

I really loved working with their entire team, they are very professional and experienced. US Kitchen and Flooring remodeled our entire kitchen and floors within 2.5 weeks and we are very happy with the results and the outcome. we totally recommend working with them since they do a great job with designs, pricing and delivering the results. they are very competitive as far as the pricing which is great. Thank you so much for the great experience US Kitchen and Flooring Team!!! read more

US Kitchen and Flooring - Before and After - Flooring Near Me - Laguna Hills, California

After dealing with contractors, who repeatedly lied and over promised, for over 7 months due to extensive water damage to our home, my wife and I went to US Kitchen and Flooring to pick out material. Joe informed us that they too do interior work in addition to providing the material ( very reasonably priced btw). We set up a meeting for him to come take a look and provide a quote. After signing the agreement, Joe and his crews started working a few days later. What we were told by every other contractor would be a 6-10 week job, Joe was able to complete in a little under 4 weeks, which was a blessing given that we had been living in a hotel for 8 months at that point. Joe and all his crews were extremely professional, always on time and have done an amazing job with exceptional attention to detail. We highly recommend them for all interior work. As a matter of fact, my wife and I have already recommended them numerous times and will continue to do so. Our house required wall patching, electrical work, all new flooring, an entire new kitchen as well as painting all throughout. We could not be happier with the material they provided, the workmanship, professionalism and the final result. Thank you Joe and team! read more

It's been over 2 months since the bath remodel was completed and have no complaint. Very happy with the new bathrooms. The job was completed in 3 weeks as promised and they didn't disappear at the end like many do. Had a few minor adjustment afterwards but Joe followed up and took care of everything. Loved working with Joe! read more

I want to thank Joe and his entire team on our fabulous kitchen remodel. His team was clean, punctual, and took a lot of pride in my new kitchen. Joe was here every step of the way. He stopped by my home frequently to check the progress on our kitchen. The prices was just unbelievable. Thank you again, Joe! Hopefully we'll see you soon to remodel our fireplace! David and Dawn read more

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This was my husband's and my first time remodeling a part of our home. We had become first time homeowners earlier in the year, and decided to take the plunge into a double bathroom remodel (master and guest). We had no idea what it would be like to work with a contractor and felt a sense of nervousness at what it would all entail. Well, thankfully, we chose a great company to work with because I am absolutely astonished at how relatively painless, quick and easy this whole process was. Everything I thought might be the case (getting "surprise" costs added on, things taking much longer than anticipated) was a non-issue here. 100% if we have remodels happening in the future, we'll use US Kitchen for our business. After getting a number of quotes that were way outside of what we were thinking for budget, Joe gave us such a good deal (they were doing a promo on tub to standing shower), that we couldn't pass it up! After signing the contract, we were able to start construction a few days later and both bathrooms were completed in roughly 2.5 weeks time. Joe was really considerate about trying to make sure we had 1 fully working bathroom while the other was worked on, and on getting things moving so that we could wrap up relatively quickly. Although it went by quickly, I never felt that things weren't up to standard. I liked working with Joe because he let us make the decisions (never tries to coerce you into anything), but he also helped to give us advice or other suggestions if we weren't sure or needed the input. He also helped us by connecting us to a glass shower door maker, and we had beautiful custom-built vanities for both bathrooms for a reasonable price. Joe called me almost each day of the project to give updates. There were a few times I had to reach out to check in on what was happening, but for the most part, he connected with me. In addition, any time I called, he always picked up or called back immediately, so I felt well taken care of. Communication can be a bit touch and go, as some of the other reviews note, but thankfully we were flexible since we were both working from home. Might be a bit more challenging if you have children and aren't at home quite as much. Anyways, to sum it up, great first experience, largely because we had a great company to work with. Honest and fair pricing, quality work, and a relatively painless experience. read more

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I hired US Kitchen and Flooring to remodel the hallway bathroom. Their quote was reasonable and they were able to start the job fairly quickly. The whole job took about ten days to finish. Someone from his team was at the house almost everyday and each guy did an excellent job with the tile, countertop and vanity and the vinyl floor. They were even able to build a vanity cabinet with enough drawers when I couldn't find one I liked online or in the stores. I would definitely use them again. read more

I was remodeling my kitchen & bathroom and i went to several places in Orange County and some in Long Beach to shop quotes and joe was the only one that gave me the best prices and the best service i feel i could have gotten. Joe helped me pick out the best finishes for the look I was trying to go for. He made sure not only was it affordable for my budget but also the aesthetic was chic. He came several times in person when his workers were at my house to check and make sure I was satisfied. Everyone was so nice, and worked truly fast and hard. Thank you so much. read more

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US Kitchen and Flooring did an amazing job on my bathroom remodel. The tile work is really top notch. The shape of the tile required a lot of cutting and matching which came out beautifully and really displays the quality workmanship. The job was reasonably priced and I wasn't nickel and dimed for every detail which is often the case with other contractors. They also did a really nice job on the backsplash in my kitchen. The project took a little longer than planned and communication at times could have been better but overall I am extremely happy with the outcome. Everyone is very nice and easy to work with. The workers did a decent job cleaning up each night and keeping the mess contained. I would definitely recommend them and I will use them again on any future projects. read more

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Joe- you and your team have been such a wonderful pleasure for my family to work with. You supported us and were very honest and helpful with everything. I will 100% be a repeat customer and will highly recommend US Kitchen and flooring in Laguna Hills. Thank you!! read more

My wife and I have met with over a dozen flooring companies to have new carpet installed. US Kitchen and Flooring was the only place we found that had what we wanted in stock and at a fair price. Installation took place just a few days later and went smoothly. We were so impressed that we just hired them again to do a full bathroom remodel. Sam and Joe are very fast to answer any questions we had. I highly recommend them! read more

I was next door eating when I walked by us kitchen and flooring and saw their beautiful selection of flooring. We just moved into a new build so weren't looking into new flooring because what we have is already new but I immediately fell in love with a tile for my entryway and a Berber for my staircases. They have great prices and amazing customer service so we ordered right there on the spot. The owners are very helpful and came to do measurements and gave a quote right away. They were on time and fast. I now recommend all my family and friends to them. If your looking for upgrades to your home, look no further you have found the place. Now my poor husband is going to end up redoing the whole house, the bathrooms and bedrooms are next:) lol read more

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Please take the time to read this review.  If you're anything like me and really shop around, it will be in your best interest.  My flooring journey took over 2 years just to decide on what kind of flooring and where to buy.  I went to many different showrooms and stores, but didn't really feel any kind of connection with the sales people.  Some sold too hard.  Some didn't show interest when they heard the amount of my budget.  But, just when I was about to settle for one, I decided to stop into US Flooring in Lake Forest and see what they had to offer--  Well, what can I say, but that it was the last place I went to and the first place I knew on the spot that the journey was over.  I instantly felt comfortable with Joe and didn't feel like i was being ripped off.  He was upfront from the start, and always honest with timetables and expectations.  When my materials were stuck on a cargo ship, both Joe and Sam made accommodations to make me happy.  Although the material wasn't my first choice of flooring, I am so happy it ended up stuck on the cargo ship because I couldn't be happier with the alternative choice I made.  Things happen for a reason I guess.  But point is, even though my alternative selection was more expensive and the cost of materials increased, both Joe and Sam stayed true to their word and didn't pass on their loss to me.  THIS IS BIG!  THIS IS HONESTY-- something I highly value when it comes to customer service.  Their workers Alfredo and his brother were always helpful, punctual, and very clean.  Always cleaned up after themselves and just made sure I was happy each and everyday they were there. They worked full hours and did not rush the demo, nor the install. The pictures posted are of the demo and flooring. Thank You Joe and Sam for making my house beautiful and ready for my family reunion this past holiday season. Desiree - read more

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I love my new shower!! Joe and his team came and did beautiful tile work for my shower and I couldn't be happier. He offered very competitive pricing and I can't wait to work with him again on some other projects I've been wanting to get done. Thanks Joe!! read more

US Kitchen and Flooring - Flooring Near Me - Laguna Hills, California

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10/10 recommend!! We recently had our bathroom and kitchen remodeled. Joe was a delight to work with, including his staff. They work very hard, quickly, and efficiently. We are so happy with the final product.. the energy is so positive and bright in this home now. Great work and great help from Joe - he is very accommodating and . Thank you :) read more

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Joe and the team were so professional and friendly. They did a fantastic job on two bathroom remodels, kitchen lighting updates, and painting throughout the house. They work quickly and clean up thoroughly. Joe answered all my questions with great patience. I got five quotes before choosing this company. Joe was the one with honesty, integrity, and the best value. When he did the initial walk through, I said to each of the five contractors I'd like a shower only in this bathroom, no tub. The other four contractors said okay. Joe got out his tape measure and explained the city code requirements. He's incredibly knowledgeable and experienced. He was calm throughout the process, no matter what happened. We are planning to have them do the downstairs flooring and bathroom. read more