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    US Office Machine Company

    4.8 (165 reviews)

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    Review
    Sam D.

    Five stars. My Olivetti was gummy, dusty, not working, but Ruben fixed her up! Before I had to smack the keyboards to type, but after Ruben did his magic, the keys are smooth and quick. Totally clean. I also liked that Ruben sent videos and pictures of the process. I also like the 3 year warranty, too. Ruben is also a great guy, easy to get a hold of, and with some funny stories from back in the day. Old school! He was very understanding and empathetic when I ran into some financial issues. To me that counts for a lot nowadays. Great experience & value overall, would do business again!

    what I bought

    I first purchased an Epson Photo Black Ink cartridge 157 on April 28th, 2025. After tracking the package for some time I contacted USA Office Machines on May 13th, 2025 and was told the package shipped. That was all the text said. "Shipped". I sent back a screen shot of the tracking number to show that it hadn't shipped yet. That it was "awaiting item". After no response I sent, "Will I receive confirmation of USA sending another cartridge as I was told today via telephone? Order USA-24223" The response was "It will show movement within 24hrs" On May 15th, 2025 I texted back, "I don't see any movement for tracking number". Response was, "it has left us I can assure you --we have to wait for the USPS to update". Finally after playing these games for a few weeks I decided to dispute the credit card charge with the credit card company. I filed a claim on May 16th, 2025. On June 2nd, 2025, I received a package in my mailbox over one month after making the purchase. But it wasn't an Epson Photo Black Ink cartridge that was clearly shown on the USA Office Machine web site. It was an after market black ink cartridge that I could have bought on Amazon for $37 and had it in a few days. One which I did not want. I shopped around looking for an original Epson cartridge and that's why I was willing to pay $56.39 for it. So I contacted USA Office and after telling them I didn't want the ink cartridge they sent I was told they would email me a shipping label. Instead I received the following email. "Hello , Below you will see your return authorization #. Please be sure to enclose this email in the box with your return. Please reply via email with return tracking information to inform us of the tracking #. Returns will only be accepted with a valid RMA. Returns can be subject to a 25% restocking fee ( this is by a case by case basis ) . Please be sure to return the item in its original packaging and be sure to include all accessories. If you are refusing any technical support or exchanges a restocking fee will apply. Be advised the customer is liable for the return shipping fees which are non-refundable by Ace Companies. You may return using UPS, FedEx or the USPS and be sure to inform us the return tracking # for our records. If any damages occur while the package is en route to us, you are responsible for filing a claim with the carrier and following up with them directly. Upon receipt of merchandise, we require up to 7 business days to process and inspect your return with an additional 7-14 days to process a Return Address: Ace Company Returns ( USA, ACE, LF Companies ) Attn: RMA # 24223 49 Walnut st. Unit 3A Norwood NJ 07648 **No restock fee for a non working item. Upon inspection we will issue a full refund.  If the item is found to be in working order restock fees may apply. ***If you decide you would like to keep the item we can provide a substantial discount -for info reply. ***INK / TONER can only be returned in UNOPENED / SEALED" So I called back and asked, "didn't you tell me that you were going to email me a shipping label?" And of course the answer was no. They want me to pay for shipping and they want to deduct 25% for an item they shipped out a month later which was t even the item I paid for.

    1917 Corona Model 3
    Gavin T.

    I cannot praise Mr. Ruben Flores's work highly enough! My 1917 Folding Corona Typewriter was in serious need of repair, and I hesitated to trust anyone. Once I read several published articles highlighting Ruben's passion for bringing these beautiful mechanical machines back to life, I knew I was in capable hands. Ruben's professionalism and expertise were evident from our first interaction. He communicated clearly about the process and timeline, and I felt confident and safe leaving my typewriter in his hands. When I picked up my restored typewriter, I was blown away. My Corona looks and feels as if it just rolled off the assembly line! All keys stroke smoothly, and the intricate mechanisms work flawlessly. Ruben's attention to detail is truly commendable. Not only did he repair the existing issues, but he also took the time to clean and polish the typewriter. Rubin approaches his craft with a passion for preserving these historical artifacts. Ruben's pricing was very fair and transparent. Ruben not only gave me prices but explained why and what was necessary. I wholeheartedly recommend his services to anyone in need of typewriter repair or restoration. Thank you so much Ruben! You exceeded all my expectations!

    Ruben got my family's old typewriter up and running perfectly. This guy knows these machines better than anyone around. His service is excellent and professional. The quality of the work comes through in the passion Ruben provides in the details of the repair. He keeps you updated and shows you the repair process as well. Highly recommend.

    The finished product
    Timm S.

    Ruben is a skilled craftsmen to the highest degree. He gave me a price quote talked about what he would do. Once I agreed to the rate and timetable he gave me updates along the way, both video and pictures which was exciting to see. He finished the work within the price quoted. He is very professional and skilled. He really enjoys what he does and it shows. Don't take your typewriter anywhere else.

    Hehe Hermes 3000
    Woan Ni W.

    Here's the short : A week ago I bought my first typewriter (Hermes 3000) and have been writing everyday since. It works beautifully. It's a kind of high, a satisfying experience, that I get at moments when the click clack synchronizes with my thoughts. If you like details : Called in the morning, left my number and got a call back by an enthusiastic Ruben who asked a very sound question : Is this your first typewriter? There's this generous quality that rids the intimidating barrier between these ancient machines and newbies like me. He proceeded to tell me about an Olympia he had and asked about my budget, he made a clear counter offer. I went in to see him in a few hours and he had a cute outdoor Covid-friendly set up and where he showed me a beautifully clean / almost new looking Olympia. While it typed very well the incline between the keys felt like It would be awhile till I enjoyed any fluidity in typing. He then brought out my Hermes which he had pre-warned me was going to be more expensive. What I appreciated was that he wasn't pushing the Hermes. He respected my initial budget and said they are both great machines, the main difference being aesthetic. (Lol see attached photo) I typed on the Hermes and the keys felt inviting. I laid down a deposit and Ruben was kind enough to rush my pick up date so I would have it before the holidays. I received photos of the cleaning process and on the day of pick up he took the time to explain every key and every function patiently. Beyond the satisfaction of trying before buying, Ruben definitely gives you a machine you will work with. I'm thankful that he chose to replace the original feet with new ones that grip - I was being sentimental. Now, I can't imagine how annoying it would have been to try typing on the original dried out mint feet. Oh and my machine came with a 3 year service warranty which is dope because I'm getting super attached. Thanks Ruben and happy new year :)

    Jacqui C.

    I have an antique Remington Noiseless 7 from the 40s that my girlfriend got me as an anniversary present. It was in working condition and I was stoked to have a machine to type on but it needed a lot of work. I beat on it for months until it became dysfunctional. I proceeded to look up typewriter repair shops. I found Ruben right here on Yelp - everyone had such great things to say about his work and professionalism so I gave him a try and was extremely happy with the results. He's such a sweet guy and knows everything there is about typewriters whether it be by decade or edition. I dropped off my machine right around when the stay at home orders were implemented for Covid so the turnaround was a little slower than he'd normally quote but it was understandable. He's always working on machines and it's just him so I expected as such anyway. When he was done, he sent me tons of pictures of my deconstructed/cleaned machine and when I came to pick it up he showed me some new tricks and tips on using my machine that I didn't even know. Depending on the work needed, he'll provide a 2-3 year warranty and will make your machine look brand new again. I will definitely be going back to Ruben for any typewriter repairs or questions. Oh, he also sells machines too and does a nice one-over on them before he sells so if you're looking for a functional, clean, beautiful machine with a warranty, look no further!

    Old typewriter

    I bought my hubby an old 1920s typewriter from a second hand store. I decided to splurge on a restoration. I spoke with Ruben. He is extremely knowledgeable about old typewriters. It will take a few months to complete the makeover. I will get photos along the way. I'm excited to see the finished product! P.S. My dad used to do business with Ruben's dad when I was a kid. The business has been in the family for years.

    Smith-Corona 1950's
    M F.

    So happy I found this place! I have an old Smith-Corona from the 50's that needed help. The carriage wasn't working and the keys were sticking, among other things. It was dirty and gummed up. Ruben did an AMAZING job restoring the thing! I couldn't be happier with the results. It's been cleaned thoroughly and is now in pristine condition. So smooth. The carriage is operating perfectly...along with everything else. I never write reviews but this guy is a TREASURE. He knows everything there is to know and I'm sure that there aren't many guys like him left. He gave me a VERY fair quote and sent photos and video of the issues and his progress as he worked on the machine. He completed the work quickly and couldn't be a nicer guy. I HIGHLY recommend his services. And anyone that has an appreciation for beautiful old TYPEWRITERS knows what a gift it is to have someone like Ruben nearby.

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    2 years ago

    If you wanna send your analog computers to a place that you can trust, look no further! These guys know what they're doing and do it right!

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    Page 1 of 5

    Ask the Community - US Office Machine Company

    I have an IBM wheel-writer 3 and an IBM correcting Selectric II. They both power on. Some keys on the wheelwriter work. The selectric doesnt type. Both are in need of repair/restore. How much will both cost for the repair?

    Hi I can’t help you on these. I’m booked up on reconditioning 7 1910’s family heirlooms. Please… Read more

    What is the minimum fee and its range for a deep cleaning in a vintage typewriter, now in 2022? I saw it was $125 in 2019. Is it still close to being the same?

    Minimum today to recondition C. O. A. Clean oil and Adjust 3 years installed parts and labor… Read more

    Hi , I was looking into buying a typewriter. But not sure what would be the best for a gift. do you have any recommendations?

    Hi to answer this question please call my shop number at 323-256-2111 10-6pm Monday- Saturday… Read more

    Are you still in business? I tried calling the phone number listed on Yelp and it jus keeps ringing?

    Yes I am! My voicemail should answer

    Do I need to make an appointment for purchasing a typewriter?

    Yes please M-Saturday hours 10-8pm… Read more

    I have a underwood 4 portable, would be able to tune it up and show me how to use?

    Yes to both of your questions

    What is the price range for a typewriter's general touch up and cleaning?

    Every typewriter is different Labor minimum is $125 plus parts… Read more

    Do you still sell typewriters?

    Yes when I can get one ready Always behind with customer typewriters being recondition Call and let… Read more

    Can I get my typewriter fix if I come to your piedmont address?

    Yes open by appointment 10-8pm Mon-Saturday

    Whete is Reuban now located? He said he was closing his shop in Highland Park on Figueroa...

    Moving out as we speak Home office 5815 Piedmont Ave… Read more

    View All 12 Questions

    Review Highlights - US Office Machine Company

    Before I had to smack the keyboards to type, but after Ruben did his magic, the keys are smooth and quick.

    Mentioned in 128 reviews

    Read more highlights

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    US Office Machine Company - officeequipment - Updated July 2026

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