I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

I've been bringing my periodic computer problems to Henry & his staff for 10 years or more. They…read moreare knowledgeable, always helpful, take the time to explain things, and I've always found them to be very fair on pricing -- and often willing to go above & beyond to provide extra services at no extra price. If you happen to go there when a couple of people are ahead of you, just be patient. They give each customer the same top quality personal service that they will give you when it's your turn! (that's what I remind myself, anyway).

After many years providing PC support starting with DOS and ancient IBM PCs, the pandemic wiped out…read moremy technical memory. We found Thomas in our neighborhood, and he's saved me much time and money by fixing my home computer twice and now has sold me a refurbished but very functional "used" one for my 2nd office. Excellent diagnosis. He offered a good set of cost effective solutions and only took a couple of hours to fix problems AND copy data to the new hard drive. Highly recommended!

He took two of my broken identical Eizo monitors and combined them into one working monitor. What a…read morefeat!

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

Courteous, fast, and professional…read more Had a lot of "newbie" questions about building a computer and getting it running, but Sam was patient and walked me through the process. His prices were more than fair, and in addition to saving me money on some parts I thought I needed, he was even kind enough to answer a some questions of mine l a few days after he'd finished the job. Definite recommend.

I have used them in the past and they have always fixed our computer issues, I would not trust…read moreanother company, South Pas computer repair has earned our business for life!

I have been going to them for over 17 years, and they never let me down. They have very reasonable…read moreprices and short wait times. All the guys are super smart, and they try to save me money when possible. I never go anywhere else.

Very nice company. Went to have a hard drive destroyed and they were very helpful. Will definitely…read morereturn for other computer related projects.

Great communication and service! The repair process was clearly communicated and when the issue was…read morefound I was only charged for the diagnostics. Even dropped off my PC when the repair was done! Highly recommend for custom gaming PC repairs!

Came here to get my computer built after being too busy with school. The people here are fast at…read moreresponding on finding the price for your computer and also provide real time updates when coming your computer. Office is a little hard to find as they're located on the top floor and down the corridor. However, service was phenomenal and my computer works well! Work highly recommend coming here for computer services!

Fantastic service!…read more I have an old Surface Pro 7 that I was going to give to my parents so they could have a laptop, and I haven't touched it in years so it was no surprise to see an error screen upon turning it on. The computer turned on, but couldn't go past the blue screen asking for the recovery key or it showed an ongoing system update that never ended. My husband and I tried everything we could on the internet and decided to go to Andrew for assistance. Andrew did exactly what I asked for, wiped everything off the computer and installed Windows 10 so that the laptop was functional again. It was done in one day, and he charged me for far less than what I expected. The process was super quick, and I would absolutely go back to him again.

My whole family and I have been coming to Andy for over 15 years! We can always trust him he's…read morehonest, reliable, & trustworthy. Anytime we have a problem with our Mac we automatically go to him, never waste our time or money at inside an Apple Store. He is well-priced & very fair too! We are all so thankful he's been there all these years. THANK YOU ANDY!

Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I really enjoyed working with these guys. They were…read morecheerful and polite, and explained recovery processes and options clearly. The storefront is bright and clean and inspires confidence in their abilities. Wouldn't hesitate to use them again.