So what's the point of having lobby hours, and kiosk hours if you're gonna just close it early…read moretoday, on Sunday, @ 4:50 PM (when I arrived), door locked. how about you? Just stop and leave the PO Box access 24/7 again this is getting old. About four more people arrived and I told them it was closed and they said "it's not even five yet?"

Postmaster is unbearable and rude. Yelled at me insisting I could not forward mail from an address…read moreI lived at and received mail at for 16 months. Had a package marked delivered this week yet not on doorstep or in locker. Now they can't even track it. I have never had issues with missing mail or damage like with the service of 97128, the worst postoffice in Oregon

Literally life savers! Michael is the best person you could ever want work at a post office or…read moreanywhere! So kind and unbelievable helpful. It's seems though the label was put in wrong on the end of my post office without a full address when scanned from eBay and he helped so it would get the correct place without having it be sent back. Above and beyond he went of my expectations! Absolute the most wonderful experience one could have had or asked for! I'm very grateful for this post office and Michael's help! I would recommend to everyone I know and do recommend to everyone I don't! They value their customers! If you need help or to ship anyone out here is your place and Michael is the worker every business would be pleased and blessed to have!

Courteous Staff, helpful and friendly. They helped me send…read morean international letter with a smil!

been waiting on a payroll check to be delivered for 3 weeks now still hasent showed up. yesterday…read morewaited on another payroll check to be delivered. by 230 pm when the mail had not come went into the post office to try and pick it up. but it had covienrly just been sent out for delivery. so when mail had not been deliverd by 445pm i called the post office and they said my usual carrier was out and the person they sent out needed help delivering the mail. as of 3 am this morning im still waiting on the mail to be delivered. i know this because i kept checking the outgoing box and the same mail from 9 am feiday is still in the outgoing box at 3am. im waiting on a payroll check for the second time but just getting excises not service

Usually a fairly fast and convenient experience. My last experience with them was amazing and that…read morewas over the phone with customer service. There's times when USPS isn't so great but that's really the case for a lot of businesses. I prefer to rate based on employee, not the business as a whole. Personally, they seem to be better overall lately in my opinion. At least here in Willamina, anyways. I can't speak on anywhere else.

Worst customer service skill ever, the lady with the brunette hair is always rude every time I come…read morehere. I thought maybe a couple times she was just having a bad day but NOOOO she is not helpful at all and should work somewhere that requires no customer service skills because she has NONE.

Antiquated crappy business model. Stop sending people junk mail they do not want. Without…read moregovernment bailout this would not survive. Took six months and five attempts (both dropping off change of address form and doing it online) to forward my mother's mail.

When it takes 22 days to get a letter 40 miles from Carlton to Portland somebody is not doing much!read more

The mailman in our area constantly shoves oversized packages, that should be put on our porch, in…read moreour neighborhood mailbox. We have asked the Newberg facility to have him stop and it's still happening.

I had a problem with getting my mail forwarded and I wish I had her name young woman came out and…read moretook my info in detail and find out what was happening. I appreciated the great customer service.

The employees have been kind and helpful every time I am in, even on days that there's long lines…read moreand they've clearly been really busy or short on staff.

Refuse to obey the law, complicit with insurrectionist President, refused to pick up ballots on…read moreelection day - This is shocking, evil and illegal . Who is the postmaster? They need prison time.

Best service ever! Everyone is so nice, it's free to ship clothes, and also it's so quick and easy!…read moreAll i do is get my receipt and walk out. I haven't had one bad experience

Terrible. Called to ask about shipping out a batch of boxes to see if it was doable. I tried to…read morepremake the labels to make it easier for them but it was not user friendly so I told that to the represenative. She proceeded to say that they didnt have a printer to print the labels, which what?! I told her then that I didnt have stickers to print on and tried my best - my last resort was to call them. She then proceeded to say that I can go to staples to go get that stuff then bring it in. LOL their job is to help customers and make things easier not to add extra errands.

So grateful to have this little gem of a post office nearby! The staff have always been very…read morehelpful and friendly.

The service is not good due to it not happening often. Mail is often crammed in the box, damaging…read moreit. Complaints are not heard, nor are cared about. The office has been short staffed since at least 2019. No one takes responsibility or accountability. Again-no one cares.