If I could manage to give this 1/2 a star or no star, I would do that. These are the laziest, most self-entitled group of public servant employees, & you have nowhere to turn to report bad behavior because the whole office is "like that" (Maple Drive office). I live on a hill (small hill) at the end of a private drive, & every now & tI'll get really fortunate, and then they'll come up to the house (which is not a huge effort, but you'd think you were making the trek to the North Pole) (and it's only once in a blue moon they'll make the effort) to get me to sign for a registered mail package...and leave the rest of the mail in the box at the bottom of the hill in the joint mailboxes at the entrance to the shared drive. Aaaugh!! *faceplant* The back door to our mailboxes has been ripped open (again) & mail stolen from it (again, this is the ...third time, I think?) & the only people who can authorize to get the lock fixed is the BHPO. But, no, really, they're in no hurry. No bother whatsoever. No matter the end of year tax information that has been stolen from our boxes, or packages, or credit card bills; the BHPO doesn't consider this a priority, because walking 5 steps is burdensome for them, so actually picking up the phone and scheduling an appointment so we can be there & handle the issue once someone actually shows up here is just *puff* too *puff* much *puff* work... We had a carrier named Ted who was on our route for a while - everyone loved him - he did everything you would hope a carrier would do, and at X-mas time, EVERYONE gave him $$ bonuses. The woman we have now: we just keep calling & leaving messages with the supervisors 1.) because the supervisors won't ever/don't answer their phones EVER during business hours - they've made it their unwritten policy, we've learned; 2.) because SOMEONE has to be documenting SOMEWHERE the number of complaints received about a carrier, right? Right? and 3.) the supervisors are the only ones who can schedule the appointments with the locksmiths. But like I said, they're in no hurry to help us, and it's probably a lot easier for them for us to go to THEM at the office on Maple Drive to pick up our mail. Actually, its terribly inconvenient. We live on a Canyon Road, so traffic is already congested, and then we have to cross Sunset Blvd, which is also very congested, and then go into BH proper and go AROUND, because of course, they didn't make it EASY to get to. Then you have to find a place to park. Good luck with that. Then you have to stand in line while the one person (ONE PERSON) finding pick-up mail is taking their sweet time doing it, and it's about 15 minutes per person, so woe betide ye if you're 5th, 6th, 7th or above waiting in line cause you're going to be there for the better part of an hour and some change. Which means back out to the parking meter, which means losing your place in line, which means you start all over again...(unless you can find some charitable soul, which you sometimes are able, but more often than not run into those just as frustrated as you and want to get their stuff and get the heck out of there NOW, so they're horkin' your spot; sorry dude). But BHPO doesn't really give a flying crap what you think. Cause your complaints won't go anywhere or get anything accomplished. This has been proven in the 8 years I've lived here. So - consider this review LESS THAN ONE STAR!!!!! read more

Bad USPS employees and diapers have one thing in common. They should both be changed regularly, and for the same reason. Even more at this branch in Beverly Hills. The USPS should definitely start an investigation there. ASAP!!! Man, let me tell you something: that douchebag lady that works at the desk is just dreadful. Her personality is like an extract sulphur-pit giving off the smell of rotten eggs. That lady stinks, and when I said stinks I mean in all aspects. She gives USPS employees a bad name, I mean, I never met someone as drier as a popcorn fart. Honestly, she deserves that job as much as Elvis Presley needed a Karate black belt. Come on, no really, come on! I get freaking nuts when I paid my taxes every year and yet have to deal with people who acts like is on diarrhea 24/7. The woman is so lazy the only thing that moves is her wig. Talking to her is like trying to put 50 pounds of crap in a 5 pound Hefty bag. The worst thing is to be waiting in line and have to stare at her face which looks like it had its two sides compressed by a Thigh Master. When a customer has to deal with someone who is not only ugly but rude, that's too much to handle. But like my grandpops used to say: never get into fights with ugly people, they have nothing to lose. read more

I think the employees in this post office are listed in TEN MOST WANTED list....and if they're not listed yet, they will be soon!....avoid this post office at all cost...why? -incompetent staff -they lose letters -they close your po box for no reason -they all need to go to anger management classes -you need to know martial arts because they tend to attack on Sat. -they also attack if you don't understand their accent -they have one or two employees (if you're lucky) -long lines -each employee can take care of one customer per hour -they overcharge your credit card they don't deserve any star...yelp should give us more options such as negative -5 star for a place like this! read more

Trust all the bad reviews....The staff are all self-entitled B*TCHES!! They hate their jobs but have good job security no matter how rude they are. Gotta love their union! I have witnessed them being soo down right mean to so many customers as I have waited in line. They feel immune with their union!! I am ASTONISHED that the USPS allows this to go on. It seems the corporate USPS really doesn't care because it's like this at every post office I have gone to in Los Angeles. Honestly, next time I get attitude though from a two-bit low life nobody cashier...there's going to be an altercation...Because I'm tired of it. read more

They get no stars from me I was told 4 times someone would get back to me, howed that work out! I DIDN'T! This place is a joke I will continue to persue this and I know understand why people go postal. We are now filing a claim and they are even making that a pain in the butt. Don't trust this place registered mail is suppose to be the safest way to ship something it may have gone media mail and be run over by a truck at least then they could tell me were the hell it is! Today is the 27th of Feb, and it was last tracked as arrival in unit in Beverly Hills on the 22nd of Jan, Stay away if at all possible. Essex,MA read more

I am not actually from Los Angeles, I am a German tourist, but that Post Office was really an experience! On 04/09/10 I was waiting there for about 1 hour and 15 min just for buying some stamps. In Germany the people would have complained but there it was such a good and relaxed mood even though it was annyoing. Everyone was telling jokes and I had short but funny conversation with a very kind young man! Where is he? So I love you relaxed guys in Los Angeles, even though you have snails working in an post office:) read more

LOST certified letter at their location... promised to call back to update and never did.. very dissapointed since this was a small claim court settlement... Told me that was delivered to me as instructed but is not true.. Frustated and shocked at their poor service and commitment for excellence as they preached. What a waste of human resource.. they should sell that beatifull building standing there for no service, no intelligence, niente!! read more

If you have a choice, do not go to this Post Office. Unfortunately, I have to since I do recieve mail there. The manager of the boxes and her supervisor were more than rude and didn't help at all. Not only did they not help, they charged me double. Can't say enough bad things and it's really too bad because B.H. has alot of nice people who would like a smiling face. Run the other way or go to the P.O. on San Vicente. read more

Awful delivery service, I received about 30 mail pieces that were not addressed to the company I work for and I just wonder how much mail gets delivered to the wrong place or company? This is really unprofessional delivery service, I can't even start to imagine what the actual post office is like. I wonder how many checks and important documents get overlooked and delivered to the wrong address! read more

Waited in line forever to send some mail. The customer service was terrible and slow. The place smells sticks of body odor, like they never clean there. Parking was the only good thing about this place, being underground and unlimited,can't get that anywhere else in Beverly Hills without spending a little fortune.Probably will not go here again after this experience. read more

NEVER answers the phone. 310-247-3470(also the listed number for the Eastgate office, 8383 Wilshire Blvd # 106 Beverly Hills, CA 90211.) Loses mail and parcels. Wont reimburse for losses. Alternate phone number here for 325 N. Maple Dr. Beverly Hills, CA 90210 310-247-3434 Leave a message, and they'll never return your call. also try: 310-247-3470 310-247-3420 read more

Overall I have had a good experience at this USPS location. The line however, is always really long and there is only ever one staff there to help with customers. Sonshine is usually the one to help, she's been very helpful but lately, some days has attitude and is not welcoming, makes comments and chews her gum with exaggeration, borderline disrespectful. read more

Wish I could give zero. After being a client for twenty years, they locked my PO box because they have not had a chance to look up their OWN mail in which I sent them a check before due date. Wish I could change them but I work in the neighborhood and have no choice. Except for 1 or 2 agents you never get but a frown from this branch and its staff. read more

I am usually really happy with these guys. Their mail delivery itself is SLOW. We use a postal center and the USPS always causes at least a 2-3 day delay HOWEVER when you need something the people who work the back counter are amazingly wonderful and will go far above and beyond for customer service. read more

Iv had a po box here for over twenty years & have had to deal with these people. Iv had more problems than you can imagine. I dont use this term lightly,but,there are morons that work here. Some are nice but the few are just morons. Dont people do there jobs & use their brains anymore? read more

Literally the worse post office!!! One damn worker during lunch break! Actually there is another woman working but she is refusing to take customers! Line is out the god damn door! Lazy people work at this location! Do yourself a favor and never come here read more

Rude, incompetent and downright ignorant people work at this Post Office. But then again, it is federal employees...they don't give a rat's you-know-what. Nice to know the exact same type of people will be running our health care in our country soon. read more

I go here from time to time but now I order all my stamps online becuase the lines are crazy. Also, my forwarding stopped working after just two months when I signed up for over 6. Even so, I still get other people's mail in my box. read more

Worst place ever! Of course its slow and lines are long...that could be understandable....but the RUDE staff is absolutely unacceptable. I would drive 10 miles and go to another post office just to avoid this place read more