This place is awesome. The staff is super friendly, and they offer pretty much every service you…read morecould need. Yeah, it gets busy sometimes--but honestly, that's what happens when you're the only spot like this in Bonita. We've had a mailbox here for a while, and we also use them for shipping and notary. Never had any issues. The owner, Ray, is here every day helping out, and he's just as friendly as the rest of the crew. I came here to leave a positive review because they let me in quickly a minute after closing! I was surprised to see some people complaining about the staff. Like... really? Sure, it gets a little hectic during rushes, but let's be real--some customers can be straight-up Karens too. People need to slow down a little these days. Anyway, highly recommend this spot. Great service, great staff, and way better vibes than the reviews from the Karens would have you believe.

I've been coming here for over 2 years since moving to Bonita, and have been a loyal customer,…read morehowever after my recent unprofessional experience, their true colors surfaced, never again. 99% of the time I use them for various services and products, I use either my debit card or credit card as I don't usually carry cash, so this past Friday was the same issue. When I gave the woman my debit card, she stated there's a .50 fee. I asked why as I've never been before. NO explanation was given, and she was quite rude in her behavior! Since I had no cash I had no choice. Over the last 2 years I have never been charged this fee. I'm not a big fan of merchants that do. Anyway I sent a email directed toward the Owner inquiring about this, and as of Tuesday night, no response. I won't be returning ever again! I'll just go down the street and take my business to the Postal Annex by Ralph's. As I stated in my email, it's not about the .50 it was about not providing me an explanation, and the rudeness. Thanks MPP! You've lost a long-standing loyal customer!

This location is very convenient and the last collection pick up time is 4:45 PM on the outside…read moreblue box. Even though it's a small post office the staff is very customer service oriented. They have all the same things that other larger post offices have and you can find a lot of great stamps here as well. What I like is that they have all of the priority and express mail shipping boxes and labels out and available for customers to utilize them. This is very helpful for someone like me who does a lot of mailing and who does a lot of business at the Postal Service. They do have merchandise like greeting cards, shipping supplies, padded, mailers, tape, stamps, etc. The box lobby is also convenient and they have it clean and tidy whenever I come by.

My wife loves this place and we have more than enough stamps! She loves stamps. She is friendly…read morewith the postman. She was so disappointed when her Paradise Hills post office gals retired. SHOCK. Our postman retired too but she introduced herself to the new one. She loves our P.H. Post office but it'll take a while to get to know them too. For now, Beware short hours... but low waits and plentiful parking.

Had to rent a U-Haul van last minute. Was able to reserve one the night before which was awesome!…read moreAlso had the option for a dolly available which was needed. Customer service was amazing and speedy. Got the keys and was out within minutes. Easy to return as well. Price was definitely worth it considering how last minute my reservation was. $20 to rent and .99 cents per mile if you're curious. You can opt in for insurance also, we risk it for the biscuit though. There is a gas station feet away so it's easy to refuel upon return too. Overall, amazing experience. Thanks!

POOR service on live scan fingerprinting. Initial live scan REJECTED by state agency for Postal…read moreAnnex's clerical error on type of license applied for. Live scan re-submission REJECTED AGAIN by state agency -- Postal Annex's error on live scan ATI number entered. i was charged for the third re-scan despite Postal Annex's clerical error. The third live scan was REJECTED by state agency yet again -- Postal Annex's repeated clerical error on type of license applied for. I finally went to a competitor, AD Live Scan, Chula Vista that did then job right the first time. AVOID Postal Annex East Lake for live scan fingerprinting -- CARELESS AND INCOMPETENT!!!

Pankaj and Victor assisted my husband and I in mailing out our packages overseas. You can tell…read morePankaj has a really good relationship with his patrons and you can see that in how he knows people by name and provides speedy, accurate and professional service. The store is a bit small, but offers a wide variety of services to include a notary. There are cute little last minute gifts available all over the shop and cards, too!

Had to get something notarized and this place was efficient and quick. Couple who assisted were…read morevery pleasant. Lots of neat cards, gadgets and services here. Worth the time and effort to come here and even shop.

The staff here have always been incredibly nice and helpful. I needed to return an online purchase…read moreand I stopped by UPS first but it was a bit crowded and the staff there are really unpleasant to deal with and immediately irritated as soon as you walk in. So I left UPS and came here instead and I was out in 10 minutes. Shout out to the crew here you guys do an amazing job.

Top notch service from a top notch crew. Friendly knowledgeable staff who know their packing and…read moreshipping services! I take all my shipping, packing, printing, needs here. The sisters Debbie and Heidi go out of their way for their clients and it shows. This location is well worth many repeat visits!

Staff very helpful and friendly. No matter how busy they are and they do get busy they are always…read moresmiling and very friendly. The many different services they provide I dont know how they do it but they get things done everytime. Thanks to the staff

It's always been a good place to ship goods from, and other things like printing. I only ever had…read moreone issue there and it was not the store's fault... and I eventually got my package back

UPS needs to have a Customer Service call center from English speaking workers located within the…read morecontinental USA. Everytime we have to call customer service the person is a foreigner and their English is unfortunately difficult to underdstand which adds to the frustration of tracking a package. Also, UPS delivery service is not efficient. They're extremely slow at delivering packages in a timely manner. I Spent All day waiting for a package. UPS needs to do a better job of being efficient in deliveting. It appears theres no pride in doing a good job.

My paycheck was stolen on 12/06 it's is now 1/20/2025. 45 days have pass and still no paycheck…read more Management failed to stop the check and it was cashed on 12/17. They were neglectful in letting checks be stolen and incompetent in not stopping the check and reissuing another check. I now know they have a suspect yet I have not been paid. The person of interest is part of the Teamsters Union and I am not. I have filed a wage claim with the CA labor board. Jerry Flores (gbflores@ups.com) and UPS are breaking the law in not paying me. I spoke to Chula Vista PD they said since it was not given to me it was not stolen from me and UPS would have to give them a call to investigate. I could have used this money during Christmas's the money I earned.

Little but mighty! I have visited the shop many times over…read morethe years and I have always been impressed with their services. Time is money and they saved me money when they saved me from making trips to the post office and the store when I needed to ship packages, or to copy keys and they even offer notary services at a reasonable price. They are friendly and helpful. I'm so happy to have them in my neighborhood. By the way they also have greeting cards and even nice stationary!!! I am a VERY happy customer.

I've been coming here for over 14 years and over time the main lady has been less and less patient…read moreor just plain rude. I have never ever been disrespectful so I don't know if it is just me or it's with everyone. She used to be so so nice and I looked forward to coming here because she was personable and pleasant. Now I just dread it and usually avoid coming anymore but today that wasn't an option. I try not take it personal but today was just a bit much.