TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

A small package was mailed out on April 22nd to interisland (Maui) and set to deliver on April…read more25th. It is now the 26th and tracking says it's moving through network for the past 3 days. When my mom mails out from Ewa Beach, package usually gets here the next day. Lessoned learned not to ship out from Aiea.

My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

Location: Same parking lot as the Commissary, adjacent to Mcdonalds and the church…read more Parking: Lots of it! Service/Experience: The service here is consistent, the constantly changing active duty and civilian personnel are all very professional and helpful. Even with long lines and fussy customers they are patient and understanding. As with most post offices just make sure to go at non peak ours like lunch or you'll find yourself there longer than you'd like .

The establishment itself is easily accessible and very clean. The lobby is a lot smaller than I…read moreexpected it to be but it's still nice. I did go at a time where there was hardly anyone there, so I'm not sure how bad it gets when it's busy. It was very hot inside which was kind of uncomfortable. I'm sure peak hours (typically around lunch time) would be worse with all of the extra body heat. Customer service was great though. I was asked what I needed help with right away and received suggestion as far as packaging. Besides the heat, this is a very nice post office!

Expect to be rushed and NOT helped. The Filipina lady who "assisted" me yesterday was not only…read moreshort with me, but rolled her eyes as if I was doing her a huge inconvenience by asking for help. She couldn't wait to get me out of the door. I get you may be overworked, understaffed or even underpaid. However, just because you work on a military station does NOT mean you can be rude to your customers. Get better with your so called customer service and feel honored that you get to serve those who wear the uniform along with their families.

Front desk was rushing me out the door, refusing to assist in boxing my item, front desk kept…read morepointing at the clock and ignoring my questions regarding shipping. It was 15:55 and I was rushing to head over after work. Just because you work on a military base doesn't mean you can treat your customers poorly. 1 start customer service If I could report 0 stars I would. If the service is this bad with their customer service imagine the shipping quality.

This UPS location is an awesome location situated in Aiea with ample parking, located near…read moreMcDonald's. The salespeople are kind and friendly. They work hard to get through the lines with a smile and courtesy. I prefer to come to this location above all other locations on the island.

Convenient new UPS location in aiea shopping center complex, right next to McDonald's drive…read morethrough! Went in for a quick Amazon return with barcode and was out within 2 minutes. Only one other customer who was finishing up. Parking in the shopping center lot--I've never had trouble finding a stall.

This United States Postal Operation is the best in Honolulu and one of the best kept secrets in the…read morearea. If you have base access you are in luck and will be treated to outstanding service. Located on Joint Base Pearl Harbor on the Navy side of the base in the same building as the Regional Mail Center (Bldg 479). This Post Office is open from 12-3pm. Parking can be a challenge at times but you might just have to wait a few minutes for something to come open. Gerry is the current USPS clerk and he is a great guy, he always goes beyond the expectations of normal customer service. He is experienced and knows the regulations and can help come up with a mailing solution for whatever you need to ship. You will not find better customer service, Gerry is the best. In the lobby they have all the priority flat rate and mailing envelopes you might need and they are free. On the customer counter you should be able to locate all the forms required to ship a package anywhere in the world.

do they pick up mail from your box. Every single time I have really important tax documents, which…read moreis very rarely they don't pick up my outgoing mail even if I wave a huge red flag on the mailbox. It's so frustrating that I don't even

We do a lot of shipping at UPS and love coming to this location. It is a very convenient location…read morewith a lot of parking. It is located outside of the NEX. The line usually isn't too long and the employees are always friendly. Rick helped me today and he was really nice and also made conversation and made me feel welcome.

Was looking for a ups store in kalihi and the only one close in the neighborhood i could find…read morethrough this trusty yelp was the one at the NEX. The other ones were either in downtown or aiea, so decided to drive here since I have never been to the NEX before. The ups store is on the outside left side of the main entrance of the building. Very clean, and 3 people to help. Was fast and easy and the store was clean. I would return items here again. Lots of parking, especially on the backside of the main entrance of NEX since I didn't know where the main entrance was when I drove here.

Did ya know there was a UPS Store just next door to Costco (Waipio)?…read moreA very convenient location for me, as I had to ship out a few broken items back to the mainland, as I was working just across the street at a local credit union. This UPS store is on the smaller side, but the folks who worked here were very friendly & efficient. Parking access is pretty easy, but the parking lot is shared by other businesses nearby. Need to ship out a package? The Waipio neighborhood has a UPS Store just next door from Costco. Easy to find!

First time going to this one. Located off of Ka Uka Blvd - near Starbucks and in same area as…read more Fantastic Sam's. Plenty of free parking. It was the Monday after New Years so I expected it to be busy with people returning gifts to Amazon. At 9:30 am the line was out the door with about 10 people outside and 5 inside. With only 2 reps working it went surprisingly quick. The third rep was helping someone at a table get a document notarized but after that she asked if anyone had just Amazon returns and was able to help them at the table. The reps here are very nice and efficient. Was able to complete my returns within seconds. All in all maybe waited 10 minutes from outside to being helped. Good job!

This post office is phenomenal. While it may have received some bad reviews in the past I wanted to…read moreupdate the ratings here. The accessibility of having this on base is not only great but I use it constantly and not only have great experiences every single time but also get advice on the best way to package whatever I'm shipping. Constantly I see people coming in to just say hello to the staff when they don't even have anything to ship out. Sure you have to park and get into the hospital to use it but that's a small hurdle to have the ability to use it's services. And again, the staff is AMAZING!

Located on the first floor of Tripler Army Medical Center on Oceanside. The post office is located…read morenext to the mail room and near the credit union (can't remember the name) and across from the barbershop, florist, and optical shop. A very small post office which serves your basic postal needs. You can purchase stamps, mail out Media Mail, First Class Mail, Priority Mail, Express Mail, and International Mail items. They have a small supply of "flat rate" Priority boxes inside the post office as well as "decorated" packaging that you can purchase. The post office itself can only fit about 7 people in line (comfortably) and it can get tight as people are filling out addresses or forms on the counter. During Christmas I've seen the line out the door (as expected with any post office) but since this one is small it makes it that much more busy. There is also a blue bin outside where you can drop off your letters and First Class packages (less than 16 oz) which will be picked up at the close of business. Hours: Mon-Fri: 10:00am-2:00pm. Sat-Sun: Closed. Even though the hours are limited, it's nice to have a post office inside the hospital... if you really need something mailed out and you're at work, this is a great convenience! Staff is friendly and the line usually moves quickly. (so long as no one holds it up!)