1. The UPS Store

    1. The UPS Store

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    Aiea, HI

    The UPS Store

    4.3 (24 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 weeks ago

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    Response time

    10 hours

    Response rate

    100%

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Printing

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    Kylie S.

    Convenient new UPS location in aiea shopping center complex, right next to McDonald's drive through! Went in for a quick Amazon return with barcode and was out within 2 minutes. Only one other customer who was finishing up. Parking in the shopping center lot--I've never had trouble finding a stall.

    Front door. Next to Koa pancake house

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    2 days ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    15 days ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    8 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 2
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    8 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of 林
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    1
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    9 days ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 27
    Thanks 11
    Love this 26
    Oh no 0

    8 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 0

    9 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
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    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 0

    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
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    6 months ago

    The line wasn't too long considering it was Christmas season. Both times I went I was greeted and serviced with smiles. Very helpful.

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    Love this 1
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    3 months ago

    never busy. service always very quick. very friendly every time!! no fail quality awesome

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    Photo of Jay J.
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    7 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 3
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    Love this 1
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    1 year ago

    Lyle is always a great representative for the ups store!!! Always with great service!!!

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 2
    Love this 3
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    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    Love this 1
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    Photo of L S.
    9
    19
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    7 months ago

    Great customer service from Sheryl. Friendly and helpful! Helped me with my Amazon refund.

    Business owner information

    Photo of Local

    Local

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    Photo of Pammy F.
    507
    112
    149

    1 year ago

    So happy to have a UPS store in aiea now. Only 1 person working, nice guy and helped me fast.

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    8 months ago

    Super fast service but not the most convenient parking. Best to park on the first floor and catch the escalator up to the second floor.

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    Photo of Amy E.
    1
    13
    10

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 1
    Love this 1
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    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    1 year ago

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    Photo of Local

    Local

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    Photo of M M.
    0
    14
    3

    1 year ago

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    Local

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    1 year ago

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    Local

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    Ask the Community - The UPS Store

    Can I drop off my prepacked and labeled Amazon returns here? Is there a limit on how many packages I can drop off? Thanks?

    No limit.

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    When I saw this location, I came by (same level as McDonald's in the Aiea shopping center) and they were so empty.

    Mentioned in 3 reviews

    Read more highlights

    Aloha Ship and Pack

    Aloha Ship and Pack

    4.6
    (78 reviews)

    My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

    I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

    Professional Image - Kapolei

    Professional Image - Kapolei

    4.1
    (21 reviews)

    Who needs a last minute sign on graduation day?? Professional Image Kapolei saved the day! I…read moreneeded a poster board printed within hours lol. Normally I send my order to Office Depot for same day printing but I called and they said they wouldn't be able to print it that day. Then I went to Walgreens who said they're backed up 4 days. Went to UPS store they couldn't help me either. I was losing hope and praying bc i didn't want my son to be the only one without a poster or banner (I found out a day before that he was walking and had to scramble finding pictures and designing). I remembered this shop in Kapolei and called. Say helped me and said absolutely he could have it printed within 2 hours. He even emailed me first so I could email back my file to print with instructions. I sent him 3 files for 3- 18x24 poster boards and told him which is the main one I need if he can't print them all. He called me to clarify and said he could print them all and attach them to poster boards within 2 hours. He actually had them ready within 1 hour and cleared counter space for me to attach my sticks to the boards. The posters printed matte, while i would've preferred glossy, but hey, my son had boards! Wonderful customer service, accommodated my last minute order & price was very good too at $36/ea (cheaper than Office Depot). 5 stars all the way! P.S. they have USPS services for your mailing/shipping needs!

    Needed a sign for graduation. They were very quick with the initial draft and with any fixes…read more Prices are reasonable and sign was ready really quick. Just have to be patient with the one guy working by himself in store that was rolling around on the chair, especially with a line.

    US Post Office

    US Post Office

    3.6
    (61 reviews)

    Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

    TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

    The UPS Store - shipping_centers - Updated July 2026

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