This is my go-to place for sending anything anywhere. They have everything you need to wrap, label…read moreand send your package. They are very quick and also have other interesting items.

Very helpful, excellent customer service! Friendly owner! Support local businesses Seal Beach!read more

Visited this location for notary purposes. Very little waiting prior to my being assisted. I felt…read morewelcomed when I walked in . The cost of the service was less than I expected. I highly recommend.

Came here for some amazon returns. Parking was easy to find and the location was not busy for a…read moreSaturday afternoon. Quick returns.

Quick, easy, and they have a fast Notary service! I've been here several times for notary, and we…read morehad some old blueprints scanned.

Top notch customer service, quick turnarounds for printing, and very affordable. Steve and his team…read morerock!

I needed a notary so I came here. Not sure why they have negative reviews, but I received excellent…read moreservice! The staff was super friendly and nice, maybe that's because I had my pup in a backpack with me. He generates a lot of interest lol But seriously, everyone was so friendly and accommodating. They greeted everybody that came in. They notarized my document quickly, and I was done in under 10 minutes. The place has things you need like cards and cute little knick knack gifts. I would definitely come here again for their services. I highly recommend them to anyone.

I am so impressed with the level of full-service at The Mailbox on P.C.H. at the Marketplace right…read moreby Trader Joe's. I have a mailbox rental here and they also take care of my outgoing mail or when I need to send a package. I am able to receive packages that might otherwise be left on my doorstep in Long Beach and could disappear and I just pick them up on my way home from work-it's perfect. So I'm relieved knowing that my mail and my deliveries are secure. Every year around tax season I drop off tons of shredding it's unbelievable how much stuff accumulates and the price for shredding is completely reasonable and since I've been using them for more than 10 years I trust them too. OK and I just have to mention their gift shop! Completely unique gifts and cards, I'm not much of a mall shopper and I love to support Robin and her small business I want them to stick around pretty much forever so I can't say enough good things about her business!

Amazing customer service at 8 AM on 4/28!!! I got a 22 by 28 poster, quality was great…read more Self-printing takes a while for retrieval codes which is why I rated it one star less.

Shanel took her time and printed artwork for my baby's nursery with great care and precision. She…read morehad excellent customer service and greeted me when I walked in. Not only did she greet me but she greeted every customer that walked in after me. That level is customer service is unheard of in today's society. I was very impressed with her printing knowledge. I will be back for more prints! Thank you, Shanel :)

I had an extremely frustrating experience at UPS Store #6543. I came in with an urgent package that…read morealready had a valid UPS label and simply needed it processed. Instead, I was refused service without any explanation. The employee would not review the contents or provide a valid reason; he simply refused my request. The lack of professionalism and basic customer service was unacceptable. Being turned away for seemingly no reason other than his apparent unwillingness to perform a basic customer service task felt arbitrary and potentially even discriminatory. Customers deserve transparency and if we are lucky, a modicum of respect, and I received neither. I will not be returning and would not recommend this location, especially for time-sensitive shipments, and especially if you are a woman. UPDATE: It's disappointing to see my experience dismissed simply because you have "no record" of it. I was there, and not alone. My friend witnessed the entire interaction. Lack of internal awareness doesn't mean it didn't happen. If no one on your team recognized the behavior, that's an accountability issue, not a customer issue. I stand by my review.

I have an e-commerce business and use this UPS exclusively because the staff are incredible. The…read morepost office consistently skips initial scans, giving scammy customers an opportunity to tell me that there package was never sent. Not only has UPS closed that loop entirely but this particular location, is fast as heck, extremely friendly and very accommodating.

Fix your open sign on the shop please. Says you're open on Saturday till 4pm…read more It's 3:30pm, shop closed.

Worst service ever. I mailed a watch to Seattle only to arrive DOA. The box had Fragile all over…read moreit, but still, it looked like it just got kicked around. I told him I needed insurance and proof of delivery but he said this was included with the type of UPS shipping he chose. Needless to say, the $5'000 watch arrived DOA and while this is not necessarily the owner's fault - what is his fault is that he told me I don't need insurance nor signature required. Turns out $100 is insured when I made it perfectly clear that the value is $5'000. So yeah, it's his fault and I urge you NOT to frequent this establishment since it's clearly run by someone that has no clue.

Angie was so helpful and friendly! She greeted me as I walked in and helped me to tape and return a…read morevery large package- I will be back soon!

Drive a little more, DO NOT come here. 1. I hate it when I…read morecan't drop off Amazon packets at kohls and have to use UPS. I just came it with a box fully sealed and the lady didn't want to take it bcuz she said it needed another box? I told her that was the box it came in and she said it didn't matter. The gentleman then said they'll take it but to wrap the box in more tape. ??? I had a roll of tape in my car bcuz I was not gonna buy some from them and wrapped the whole thing again. They don't even touch the packet. They say "bring it here I'll scan it and then you have to go put it over there in that corner" 2. I ordered something from Best Buy and they offered to ship it to UPS for faster pick up date. Nice ( so I thought). When I went to pick it up the gentleman was super rude saying I couldn't pick it up there bcuz I didn't have a mailbox with them. I apologized as I really didn't know and thought well then why does BB offer it as an option?? After literally 10 min, he finally gave me my item and said not to do it again or he'll send it back. *Note to self and to you* don't do it. Save your sanity and go elsewhere.

I will ALWAYS use this AIM center from now on. There is no need to go to the awful UPS store on…read moreEdinger. This AIM center does it all. Does it with a smile Helped me with my cumbersome UPS Amazon return package (where the UPS corporate place did nothing, but try to upcharge me There's nothing like a place that takes pride in being good at what they do. Here we are able to get so much more done. I am glad to have found them --- I know my women's group uses their post office box services. A great local resource that will always be my GO TO place from now on. THANK YOU!!!

A huge shout out to Wendy who went above and beyond Customer Service to help me pack a very large…read morebulky object for a return to Amazon. She's very creative, Customer Service oriented and worth the drive because of her great knowledge in the packing industry. I am so impressed that I would go out of my way to have her take care of my packages. Thank you so much for your kindness, empathy, and grace in everything you do.

First time here. There's no signs on the outside to tell you which side is mailboxes and which side…read moreis the post office service. Once inside though, plenty of stock in mailing envelopes. Good signs explaining Priority Mail vs Priority Mail Express. Helpful staff to explain how to fill labels out. This location opens at 9am and only a couple customers came in while I was there. I will definitely use this location again.

I am writing this to warn others about the staggering level of incompetence and stubbornness I…read moreencountered at this location, specifically from a supervisor named MINDY. Avoid at all costs unless you need to drop off. She'll gaslight you and make you the Karen. On March 30 around 4:00 p.m., I went to a USPS location to deal with a money order that was over six months old. My bank couldn't deposit it because it was "stale-dated" per the bank's own policy. I came totally prepared with the original money order, the original receipt/stub, and my photo ID. The first location didn't know how to handle it, so I drove to this main office per their suggestion at about 4:20. When I got there, I asked for PS Form 6401 (money order inquiry form). Multiple employees told me they didn't have the form available and THEY would need to print it out. Of course, nobody actually attempted to print it. The clerk helping me had no clue how to process my request. When the supervisor, Mindy, happened to walk by, the clerk asked her if I could use the existing money order to purchase a new one. Mindy refused that request. I told them I understood and explained again that I wasn't asking to purchase a new one with the old one, but that I was just looking for a replacement money order. After refusing my request, Mindy just walked away. I asked the clerk if I could speak with her directly. The clerk said she'd go get her, but then came back and told me I'd have to wait. After waiting for an extended period of time, they told me the supervisor "might have gone to lunch" or couldn't be found and to call another/go to the original office, despite their policy stating ANY post office can handle this issue. I asked why I was being made to wait if she was nowhere to be found or went to lunch right before closing (also, what?). Then, magically, Mindy appears, right before closing. Instead of addressing my issue, she completely ignored me and asked the next person in line if they needed help dropping off mail. I spoke up and explained that as the purchaser/payor, I am requesting a replacement as these don't expire. She repeatedly told me they couldn't cash it and that I needed to go back to the original post office. I explained multiple times that I knew it was a large amount and I wasn't insisting on cashing it--a replacement money order was perfectly fine. I also let her know that this was already the fifth post office I'd been to (including the original location), and all of them said they didn't have enough cash on hand. I then pulled up the official USPS policy and FAQ page directly from their website on my phone and showed it to her. The policy specifically states that a money order is considered "spoiled" if you need a new recipient, and that spoiled or damaged money orders can be reissued immediately at no fee as long as you have the original money order and receipt. I explained that since my bank wouldn't accept it due to its age, I was requesting a replacement as a "spoiled" money order with myself listed as the new recipient, exactly as the policy outlines. Mindy literally just pointed at it and asked, "Is it damaged?" I responded that no, it wasn't physically damaged, but it was spoiled because the bank couldn't deposit it and I needed a new recipient. She flat-out refused to read the policy on my phone and just kept repeating, "That is not the policy." She was completely fixated on whether it was physically damaged and willfully ignored the actual definition of a spoiled money order while making it seem like I was causing a scene. Mind you, they were actively issuing new money orders to other people at the counter during this exact time! Despite this, Mindy just kept repeating that since it wasn't lost or physically damaged, she couldn't do anything. She completely ignored the official policy I showed her and the fact that I was asking for a spoiled replacement. SHE EVEN SUGGESTED I BUY ANOTHER ONE. I stayed there until closing time and left frustrated. After finally leaving, I went to another USPS office way out of my way, but closes at a later time. They had PS Form 6401 ready to go, understood the policy immediately, and handled my exact request without a single issue. Do not go here unless you want to be gaslit.