I was returning a SHEIN package, and everything clearly stated that the return was free. However,…read morethe cashier insisted that she did not like my bag packaging and told me that I had to buy their store's a bag. I tried to object, but she suddenly threw the packages towards me and told me go out new I told her that these were my rights and that she did not have the right to treat me this way. Eventually, I decided to pay, because my child was crying loudly next to me and I wanted to end the situation as quickly as possible. When the screen prompted me to leave a review, she turned the screen away from me and pressed the green smiley face herself. I asked her to turn the screen back because I wanted to leave the review on my own. From that moment on, she completely ignored me and kept gesturing with her hand for me to leave. It was a woman with white hair. She was unable to speak and communicated by typing what she wanted to say on a tablet.

Ridiculous place. I was trying to return a package and she tried to make me purchase a tape to…read moreclose the package up when the package was already closed with a zipper type of thing. And she still tried to make me purchase a tape to tape it over. Like are you guys serious? This is horrible. You trying to make me purchase the whole tape for just a 2,3 inch of a piece of tape.

7 months ago today multiple mailboxes in my neighborhood were pried into and robbed. After asking…read morefor updates "we're working on it" basically has no value anymore. I finally took it upon myself to investigate and see if I could possibly fix it but to no avail the cluster box seems to be a vintage and unrepairable. But I did find out there's multiple websites where the cluster boxes could be purchased and installed within 2 weeks???. I don't get it... The service at the actual place though is somewhat decent. More than half the time I get other random peoples mail, the door says they close at 1:30pm but Apple Maps says 2pm, packages will say delivered but then aren't there. Good place to drop mail with already attached postage though, don't know how much of a silver lining that is lol.

Gary who works at this location on Thursdays was extremely rude and disrespectful. Tried dropping…read moreoff my package and was almost forced to another location because Gary did not want to do his job! I would steer clear of this location altogether he was tremendously lazy and rude, will never be returning I would put zero stars if it allowed me too.

I come to this Post office every couple weeks to get mail. It's a good thing that I'm semi retired…read more The hours are M-F 8:30-5. It would be hard to come here if I had a regular job. I do like the surrounding area.

I've never had a bad experience here. The clerks are friendly and good at explaining the different…read moreshipping options. I like how all the available stamps are displayed on the wall so you can look at them while you are in line. There's a great variety of forever stamp options. If you want a particular stamp or a lot of stamps, it may be worth ordering online. I tried to get 200 postcard stamps and they had 110. What I appreciated however is that the woman helping me sold me every postcard stamp they had and recommended two other locations for finding the remaining stamps I needed. Once when I wanted a certain type of stamp, they sold me their last one that was in the display case instead of saying "we don't have that". I thought that was cool of them to do. I wish they were open longer and had a 24/7 postage kiosk but overall this is a good post office.

The mail carriers seldom pick up our outgoing mail only if they have to leave something. They can,…read moret even ck as they go by. My mail is important. I live in a LG community for many yrs and they seem to be getting lazier each yr. I hear this from everyone. Not right.

Just a quiet little post office situated in the city of Gladstone. Not a lot more to say about it,…read morethere's a few PO boxes, and generally not too much of a line.

Why does everything take so long? One person working the counter. No one answering the pickup…read morewindow. There was a chair by it so that earns the extra star. But it's middle of the day on a Monday and not lunchtime! You wonder why people hate the post office? I'd imagine they make more than $40/hr. and cannot even perform at a minimum wage speed. "Go ahead and take your 3 hour break, Violet."

I wouldn't send anything of value through the us post office. I recently had my birthday card open…read morestolen from and re taped. Point is it was a us postal service employee. Don't trust this place what so ever. They let the employees go through your mail and Rob what they want.

This location is the BEST post office around! We have amazing long term staff that are always…read morecalm, cool and collected. They provide excellent customer service and are helpful and creative with alternative shipping solutions. USPS is almost always less expensive than other shipping companies. I'm grateful they are in our neighborhood!

Rae was so helpful, kind and conversational. She was very understanding and I loved the jazz music…read moreplaying! You can tell that she really cares about customer experience and ensuring that everyone's needs are met!

Such great post office. I cant speak for the old post office, as it was closed by the time I moved…read morehere. But, I have been very happy with this location. Hardly ever a line, and if there is, it moves fast. The people that work here are very friendly and patient. Seems to be well run for a post office. Highly recommended

One of the top trending topics in West Linn the past year was the closure of our local post office…read morein the Central Village area. While to many it may seem an outmoded form of communication, boy do you miss this service when it is gone. Suddenly a quick trip while on a grocery run became more of an ordeal trekking to Oregon City. Not only the distance, but that is a very busy location in the best of times. Last month, the post office opened at this new location on the hill in the Cascade Summit shopping center. It is enormous compared to its predecessor and painted in bright orange and blue hues and everything is spacious. In the old post office, you could barely fit three customers inside (pre-COVID). One thing to get used to is the drive-up/drop-off mailbox which is in the parking lot, not connected to the building. While they offer all of the standard and expected services, it does not appear that they are passport processing center yet. While they have standard business hours in the lobby, there appears to be 24 hour access to mailboxes. Although there was a lot of drama associated with the closure of the old location and selection of this new location, I am very happy to have a post office up and running in town.

We were having an issue with our mail delivery and had to pick it up here. The staff was friendly…read moreand helpful. It's not really suited for a customer-facing exchange, so don't plan to buy stamps or get assistance with postage. This is strictly for pickup and drop off.

This location is for picking up registered mail this is not a retail post office location!!…read more According to their website this is a United States postal service delivery carrier unit. It is a distribution facility and the main location where mail for our neighborhood is delivered and then picked up by our awesome mailman Ben for delivery to our house. I received a registered mail notification and went to this location to pick up my registered mail. The woman who helped me was prompt, courteous and friendly. And we got to see Ben for the second time that day! If you need a PO Box I hear this is a great location for post office boxes!

Consistently fail to deliver packages and are actively rude to you when you try to retrieve it…read more There favorite thing to do is say "Receptacle full, notice left" and then you check your box and it's empty, with no note telling you where your package is. Incompetent and have no business in the postal service.

Had a package that was never attempted to be delivered, and no notice. It was to be redelivered,…read morebut it never showed up. Went here to this location to see if it was there, and luckily it was. I have never encountered such a rude employee, the woman with the shoulder length hair was blatantly ignoring me when I was calmly asking what to do next or how to file a claim after she grabbed my package. My package had a sentimental item in it that had spoiled and was stinking up the whole room, I don't know how no one even noticed or bothered. Frustrating no one remotely cares.