Heads Up: Working in Office Without Masks May 28, 2020…read moreThis is a great company. It's been a solid part of Livermore for years. I'm happy to be a customer. Good people. Excellent customer service and product. If you need to pick up water in person during the pandemic, I recommend avoiding entering the office. Just park outside and call them. They'll bring the water out to you. Funny thing, the yard worker who brought the water out to my car was wearing a mask.

Wow -- 15 years as a loyal customer and now I have to walk away…read more I've been with this company for 15 years, and for most of that time their service was excellent. Unfortunately, something has changed, and the quality has dropped dramatically. The customer service specialist, Jessica, was very rude on the phone when I tried to explain the ongoing problems I've been having with leaking tubes and forgotten keys. Even worse, it turns out I haven't been getting proper softener bypass because of corrosion. Instead of standing behind their system, they're blaming city water and want to charge me a minimum of $200 to replace the pipes. Meanwhile, I'm already paying $70 every month for service that's only performed every other month. This level of arrogance after 15 years of loyalty is incredibly disappointing. It feels like they have enough customers now and simply don't care about keeping the long-term ones. Very sad to have to say goodbye, but I can't continue with this kind of service.

One of my favorite places for breakfast. My go-to is their Lucky Boy Crepe. It's filled with…read morebananas, strawberries and Nutella. It's topped with caramel, Nutella and whipped cream. I can't do whip but it's still onolicious! My husband always gets their Denica's scramble. It has mushrooms, sausage, potatoes, spinach and of course scrambled eggs. It comes with either fruit or potatoes. Hubby opted for fruits -cantaloupe, blueberries, peaches, honey dew, and strawberries. A very colorful cup of fruits. When I'm in town, Denica's is my favorite place. You have to also try their cookies!!! All their cookies are super delish!! Service is basically, you walk up to the counter and order your food. Then you pick your seat and they bring the food to you. They are pretty good at getting your food there without waiting too long. They offer free corn chips and salsa while you're waiting. They have an aloha vibe so if you're missing Hawaii, the background music is Hawaiian style \w/ Oh!! And you gotta pick up one of their famous cookies!!! Any flavor is delicious! I've tried them ALL!!!! Did I say that already?! Sorry no pics...was hungry and forgot to take 'em.... But if have never gone, what are you waiting for...go now!

We came here for the first time and loved it! It's a huge space with ample seating. There's…read morecomplimentary coffee, chips & salsa, some sort of tea/juice, and spa water. This is unheard of in South Bay! The pink guava pancakes were super fluffy, flavorful, and not too sweet. The strawberries were super sweet and such a good addition. The kahlua pork is also super flavorful but a wee salty. Their lattes are on the lighter side, but overall this diner is so charming and nostalgic. I'd definitely come back to try some bakery items and other dishes!

Excellent service from the beginning to the end Osiris was the most pleasant server and offered the…read morebest experience we have had in a while we all work in the service industry and really enjoyed our experience today

Osiris was amazing she took really good take care of us! And food was amazing and the services was…read moregreat

Teresa provided great customer service and help suggest items for my order. She was curteous and…read morepatient!

They have a good option of food, good portion of food and good service…read more Nice and cute indoor dining. Very well decorated.

They have very interesting lattes that I have never had before. I think it was lavender hojicha and…read morelemon bar latte or something. They are both good! Hot chicken sandwich and salmon Nordic or something they are both good too. Nice quick service and the wait time was like less than 5 minutes so pretty quick even though this place was busy. Next time I want to try more sweet stuff and baked goods

order at counter and grab a seat kinda setup. got the avocado toast. flavors were decent, but the…read moretoast itself was a bit too hard for my liking, kinda took away from the whole bite. solid enough spot for a quick cafe stop, just wish the bread was softer.

Never been disappointed. Food is always fresh, well prepared to your liking and served hot. Our…read morefavorite every Sunday. Service is top notch. Friendly and welcoming.The ambiance is simple. Clean welcoming indoor and out.

What a wonderful find! We discovered this gem online while looking for a halfway meeting spot for…read morefriends, and it exceeded all of our expectations. The food was excellent--every dish was flavorful and beautifully prepared. What truly set this restaurant apart was the exceptional service. The husband-and-wife owners were incredibly warm, welcoming, and engaging, making us feel right at home from the moment we arrived. Everyone in our group was impressed, and we all agreed that we'll definitely be back again. If you're looking for great food, outstanding hospitality, and a genuinely enjoyable dining experience, this place is a must-visit!

I've been to Bills Cafe many times but the most recent time was this past Easter Sunday. We visited…read moreearly in the morning where there was no wait time and my party of 4 was sat right away. Shortly after, we were greeted and waters were brought. Drink ordered were placed soon after. After reviewing the menu and made up our minds, our food order was placed as well. Food was served, enjoyed with the family. I ordered the crab cake Benedict with my Paloma mimosa. The other plates in my table consisted of the country fried steak and chilaquiles which were both great and enjoyed. We had our table our chit chat, ordered pancakes for dessert and overall we enjoyed the environment, speed of food being served and attentive service provided by the restaurant servers.

Came here for a Saturday morning brunch. Parking was easy as it's part of a bigger complex. We came…read morein, were greeted and put our name down. There was an option for outdoor and patio seating - we opted for whatever was quickest. After about 10 minutes our name was called for an indoor booth. Our waitress was kind and great at checking in on us. I went with the California omelet. We received our food after about 15 minutes. The food itself was ok. The hash browns were undercooked (underneath the top crispy part) and the oil the food was cooked in, tasted stale. The portion size was definitely on the bigger end and the omelet was stuffed with veggies. Would come back on an off peak day to try a few of their lunch options!

Met some friends that live nearby at the hangout for brunch on Sunday…read more The menu was fun and interesting and I had a very hard time deciding what to order. I got the chicken pops and my partner got the Benedict Florentine and we ordered a side of fries and everything was really well-made and delicious. For a drink, I had the Thai espresso. They have some really fun twists and plays off of Thai food. Staff was incredibly friendly and very accommodating

My friend and I came here for brunch. She really likes the Thai Tea pancakes, while I got the Berry…read moreLover Toast. Both were very delicious. We also split a Gai Pa Grow which was also very good. The service flowed well for it being busy over the weekend. Would come back here again