Customer service is top-of-the-line, Sandy, Joseph and Lynn know what they're doing, anytime I have…read morea question about my Mail. They are more than helpful with any questions I have, never a long way, and always delivering on time

The Sonora Branch of the US postal Service is the absolute worst way to get any type of mail. If it…read moredoesn't suit them they just don't deliver mail/packages. They just don't care. And this includes supervisors, who are pretty much invisible. We ought to flush the people here and start over. No wonder the USPS loses billions each year!

I was told that my package that went to a previous address in Murphys was meant to be forwarded and…read moreI have not received it. I drove to Murphys and spoke to an agent. The agent said she would talk to the carrier and make sure it came to more forwarded address. It has not! It was taken back to my old address and stolen I guess? HOW FRUSTRATING!

This post office is so tiny! Love it. The staff are so helpful. My parents received a…read morenotification in their mailbox stating they needed to pick up something at the post office. I, being the good daughter that I am, drove down there to pick up the mystery delivery. When I arrived, the postal worker asked if he could be of assistance. I dutifully handed him the yellow slip and gave him the address. He went in the back to check. When he returned, alas no package. He was extremely apologetic and explained that sometimes substitute mail carriers leave a note in a mailbox to mark the beginning of their delivery route. They are supposed to pick them up but this person apparently forgot. He couldn't apologize enough for my making a special trip down to the post office. It really wasn't that big of a deal to me, but I appreciated his sincerity. Hopefully next time there really will be a package...maybe even a gift for me! ;)

I was trying to learn the lobby hours of the post office when I read a review about the Arnold post…read moreoffice. It stated that there are only 7 reviews posted. In my opinion, the folks working there deserve alot more than 7 reviews! So here's mine. I've lived in Arnold almost 4 years now with my son. I'm female, 73, disabled and am a short Hispanic (can I add pretty, widowed, soon not to be disabled) woman. I just wanted y'all to know that from the beginning- the employees of the post office were friendly towards an outsider. Additionally, they are always very helpful, efficient, thorough and a total asset to the community. At times I felt embarrassed when I had to speak up and ask them a question... but they always put me at ease and never made me feel unequal. They frequently asked if I needed help with carrying out packages. So, yeah... how about some more reviews for these folks that work hard for us everyday!

Staff at Arnold USPS is super helpful. I had a package from Amazon that was in "on-hold" delivery…read morestatus. Went to the post office to inquire and Patrick was super patient and knowledgeable and explained that there is no delivery in Arnold and I should mention " General Delivery" in notes so they know they have to hold my package for me.

I just recently rented a P.O. Box at the Long Barn Post Office. I had difficulties opening the…read morebox, as the locking mechanism was broken. Joe, the new postal clerk, fixed it and helped me open it. I have had no trouble since. I truly appreciate Joe, going the extra mile. He is very knowledgeable and has excellent customer service. Sincerely, Susan

Clean, lonely place to drop off mail. Small town atmosphere, few people. Very convenient if you are…read morepassing through.

Went in for a pair of passport appointments and the folks there were great! Very professional,…read moreknew what they were doing, and took care of us in a timely manner. Photos and paperwork for both the kids and we were in and out in about 20 minutes feeling confident that everything was going to be submitted correctly. Was well worth the drive as they were the only PO around that had appointments available!

This post office wasn't that busy, so it made no sense to have a lady shouting rudely at me to get…read moreaway from the counter faster as I was walking away. Completely unnecessary. The Twain Harte post office is much better.

Nobody ever answers the phone there, we let it ring fifty times until Verizon cuts off the call for…read moresays in a row. Does anybody work there?

I love this location close to my job and never super busy. Which is perfect for I always go on my…read morebreak time.

I went to the San Andreas Post Office. The clerks are always pleasant and extremely helpful. They…read moregave me great advice on how to mail my present safely and efficiently. Makes me laugh because they always ask me if I want stamps. I know it's their job but honestly, if they didn't remind me, I would forget, thank you you guys are awesome

Worst post office ever, I worked for USPS in Washington and this post office doesn't care about…read moretheir customers and they lack basic common sense and skills. I order gifts for my grandson, daughter through Amazon who live in San Andreas and the carrier is so lazy (they have a camera on their front door), they don't have mail delivery at their house but have gone in a signed paperwork so they can get packages at their house but the carrier states the house isn't accessible (they have a circular drive way)! No problems if the package is sent through UPS! This last "attempt" of my son in law's Father's Day gifts that couldn't be delivered Tuesday 9:33am because not accessible then Wednesday 1:12 pm they returned his gifts without giving her due time to get the gifts! I am writing the post master general, you are a terrible post office and give them a very bad name!

This post is strictly directed at this locations MAIL CARRIER…read more i did not catch her name but she is not pleasant to speak with at all. She cussed at me and yelled when i was trying to show her and explain that my package was delivered here. She kept arguing and yelling at me until Without saying anything she quickly left the counter and hid in the back with a very bad attitude. This lady made me cry at 8:30am in a post office. I will be reporting her once i find out her name. Other than that i give 5 stars to the other workers there. They were very sweet after they had seen how the carrier was talking to me they found my package and i went on with my day.

My Husband had to pick up a package that was mistakingly held, as our address shows either moke…read morehill or glencoe. When he arrived, both ladies that were working were extremely condescending and plain rude insisting our mail come there when we have never had it go there in our many years living up here. We currently have a po box in glencoe. I'm so shocked at the audacity they had to gang up on my husband, who remained extremely polite and even apologized for the misunderstanding, although it was not his fault!! Shame on them! Everyone needs a job these days, you'd think they would show their appreciation for one by being polite to their patrons.