Fantastic place. It's been here as long as I remember. The folks that own it are super nice. It's a…read morebit of everything shop. Fingerprints? Done. Passport photos? Done (our reason for a visit). Anything postage related? Done.

I like that they accept walk-ins for live scan fingerprinting and close at 6:30pm on weekdays, a…read morelittle later than most other facilities offering this service. It took about 10 minutes to get to the front of the line on a Friday afternoon (the line wasn't long, but each person needed services requiring some attention). For me, the livescan fingerprinting process was quick and essy, and staff was super friendly and helpful in answering my questions. A simple, stress-free experience, that's all I could ask for.

HORRIBLE EXPERIENCE. Jeweler paid for 2nd day air and sent to UPS store for secure pickup. Have…read moredone this before. Today, arrived and told by clerk package not there. Provided tracking- then told it was there. Brings it out- has ticket - handwritten $5.00 pickup. I ask why this cost. Asked for written bill for service. Clerk says "for delivery" I ask to speak with Owner- who is there badmouthing another employee. Owner threatens to keep my package if I don't pay her "fee" I ask why being charged and she starts screaming at me about her overhead costs. Said I wanted her policy in writing- she doesn't have it. Package needed signature on their pad which said O.00 cost. She then made up a "package only size fee" cost. I paid it -but knowing this is not right. DO NOT GO HERE! She mad dogged me. She was rude and argumentative.

I had a package that I had to shop which had some complications. The folks were super nice and…read morepatient and helped me with it. Two thumbs up.

I have met both Anthony and Jay, who are both very knowledgeable about the processes involved with…read moreall the major shipping and receiving companies available to the public. My family has been going to them for many years and it has always been a fantastic local team that runs it. I am going to keep teaming up with them whenever I need to ship anything, USPS, UPS, FedEX, DHL, and more. Thank you Shipping XPress team for all the professional services and personal connections you have made with me :)

Efficient, friendly and easy process! The woman is very nice. I picked up some packages with no…read moreissues.

I feel so lucky! This UPS Store has excellent service with nice employees. They're friendly and…read moreefficient, and they get the job done. The Downtown Los Altos UPS Store employees make mailing packages into an easy task. Thank you!

I've never really had any issues coming to this location. In the past, there was an older gentleman…read moreworking here who always seemed a bit grumpy and didn't interact much, but I haven't seen him around lately. Recently, I've noticed what seems to be new staff, or maybe just people I hadn't met before and they've been incredibly friendly and helpful! One great tip: if you need to print a label but don't have a printer at home, just email it to yourself. When you arrive at this location, they'll provide you with their email address so you can forward the label to them and print it there. It's a simple and smooth process, and they're happy to guide you if you need any assistance. Based on my experiences, everything here has gone smoothly. Also there are plenty of parking nearby so it is not an issue.

Neighbors used Mule Box and were happy with their experiences so we decided to give them a call…read more Scheduling the box was super easy and the extra space made storage convenient and easy. We never "lost" items in a crazy pile of stuff stacked on top of each other. The container fit on the driveway, made of sturdy metal, opens easily, and we used our own lock so there was never a worry about being locked out. We'll use them again.

So great! 10/10! Our first time leasing a box and Patrick and his team have been personable but…read morealso professional every step of the way. Can't say enough positive things about them. Competitive pricing, box is in clean condition, super easy communication, and I get to support a local business! Will definitely recommend Mulebox to everyone I know.

For over six years, we relied on Silicon Valley Direct for warehousing and fulfillment of our tech…read moreaccessories business. (We've since closed the business--otherwise, we'd still be working with them.) We shipped both direct-to-consumer through our Shopify site and to wholesale accounts, and orders were consistently shipped promptly and accurately. In all that time, I can't recall a single instance of a customer receiving the wrong item. Our inventory was consistently clean, well-organized, and fully accounted for--never dusty, messy, or missing. The team is excellent: Adriana, our day-to-day contact, was always responsive and helpful, and George, the owner, is ethical, professional, and a genuinely stand-up guy. I recommend Silicon Valley Direct wholeheartedly.

My husband and I have been running all aspects of our small e-commerce business on our own for 6…read moreyears from production to order fulfillment. SVD has been a godsend after a challenging and short lived experience with our first 3PL. The sense of security I got from the moment the owner of SVD, George, emailed me back after inquiring about his services has only grown in the few short weeks we've worked together. We were in a bind and needed to set up our account very quickly and George led us with so much care and understanding. From the moment our goods arrived to our first sale being processed only a few days passed. Within a week of partnering we had an extremely viral moment happen with our brand and sales skyrocketed on a Friday and into the weekend. By Monday, George and his team had fulfilled every order. I cannot praise the team, their organization, and their communication enough, as well as George's willingness to strategize and work with us to maximize efficiency. The SVD warehouse is beautiful, clean and organized and the vibes from the team are positive and focused. You can feel the great pride George takes in his operation, and he graciously encourages his prospective clients to tour his facility before signing on, just another vote of confidence. I don't know where we would be without George and the SVD team. We are so grateful to be working together for what already feels like what will become a long and productive relationship.

Luis was very helpful and easy to work with, even after I got the date confused. He came to my home…read moreand sent paperwork in for a required apostille. I wouldn't hesitate to call him again.

Do yourself a favor if you are looking for a notary and just come here. Luis is 1000% easier, more…read moreknowledgeable and more attentive than chains like UPS Store notary. He is our go-to from now on for notarizing.

Jane was able to meet with us within hours of my first call to her voicemail. Her professional…read moredemeanor, her light-hearted nature , her mobility and affordability make it super easy to recommend her services. Our documents were carefully attended to, if need be, we will call on Jane again.

Jane was great. She was really flexible and came to Dominican hospital to help me with paperwork…read morefor my dad. I highly recommend her.

Christina is Wonderful!! She is extremely professional, knowledgeable and kind. She assisted me…read morewith a document for my elderly parents to sign, and needed 2 witnesses that I was unaware of, we got family to assist and throughout the process she was very accommodating and professional! I would highly recommend Christina Wise for any notary needs. I definitely will be using her services again if I need a notary!

Christina comes to you and does notary services. She's great, shows up exactly when she says, and…read moreis very pleasant to work with. What's not to like? Sure beats going to the UPS store only to find out the notary is not there that day...

Here's a heartfelt review for the post office in downtown Santa Cruz, highlighting Hilaria's…read moreexceptional service: --- **Exceptional Service at Downtown Santa Cruz Post Office!** I recently visited the post office in downtown Santa Cruz, and I was genuinely amazed by the level of service I received, particularly from Hilaria. I had multiple packages to send out, and she went above and beyond to help me find a more efficient way to get them sent. Hilaria didn't have to take the extra time to guide me through the process; she could have simply rung me up and sent me on my way. Instead, she took the time to ensure I had the best experience possible, which is something you don't often encounter at a post office. Thanks to her assistance, this was by far my quickest visit. The entire team at this location is incredibly efficient, making what can sometimes be a daunting task feel seamless. Hilaria's kindness and dedication truly made my day, and I left with a smile instead of the usual stress that comes with mailing packages. Thank you, Hilaria, for turning a routine errand into a positive experience!

Slow and rude unprofessional service. I had mail sent here while on vacation like I did last month…read morein another city but was told rudely that my mail is being returned to sender because I didn't put "General Delivery" under my name in the address. I didn't know that was required the last post office didn't require that. All my mail was in this Santa Cruz post office but they wouldn't give it to me. Worst of all the man was rude about it for some reason. He must hate people living their best lives on the road traveling. So now I have to try to get my mail redelivered and refunded if needed and I'll definitely have my mail sent to a different post office next time.