I stopped in here after work on a Monday recently to get a FBI criminal background check via…read morefingerprints to be used for a travel visa application. The staff that helped me was very nice and friendly. He was also very patient as the fingerprint reading machine was very finnicky. The cost for the service was $50. The history summary was ready fairly shortly. I was emailed a link and PIN to access the summary.

Had to pick up a pkg at the Post office that wasn't delivered yesterday…read more Supervisor was terrific in explaining the situation and finding my pkg.

Great service at this location. I havent been in quite a long time. The owner remembered me and…read more helped me get my mail i had there for quite a while. I have been using their virtual mail system for my business since 2019. The price is fairly reasonable and hasn't gone up too much since.

Quick and easy drop off if you already have a label. I was able to get in and out faster than I…read morehad thought because the person saw that I already had a label even though they were helping someone else at the same time. I can't really speak to value as I only needed to drop off a package that already had a label from my company, they seemed to be trying to recommend cheaper options to the lady in front of me though. They offer all mail services, so you can choose the option that works best for you or that is cheapest. You just have to ask what your other options are. The person behind the desk is pretty knowledgeable and suggests options based on weight and tracking availability for the package. I was thoroughly surprised that he was trying to suggest options.

The supervisor is very helpful and kind, she responds to clients' concerns and questions promptly…read more The people under her can be unprofessional and rude sometimes, however, she will take appropriate steps and actions accordingly. Not the most customer friendly staff at the window, so you are pretty much at their mercy and remember to remain polite.

Last I checked this was the walnut post office and not the ghettolandia one so why is the service…read moreso terrible? The lady who works here is SO rude and horrible. How people like this get hired and stay here is beyond me. Rude and horrible behavior to a young woman who was here late and needed help understanding how to ship an international package.

1 star for being a standing location. 0 stars for customer service especially applying for a…read morepassport. We had an appointment scheduled for 1 hour for 4 people. The employee was so rude. Acting like we owe him something. I hated every minute of it. He got the job done, but in the manner it was handled was inappropriately rushed. He scolded us like as if we owed him something. I hope this person Peter will be replaced soon. Or, retire already.

Service was great. Change of address for deceased parents. Cried through the whole thing including…read morefilling out the forms. Recommend Yelpers!

I have came here to place an order at least twice. They are quite fast and the prices that they…read morehave are quite good! I printed 1 inch size custom stickers and have also printed custom pvc poster. Both of the things I ordered were great quality. Keep note that you will either have to pay in person or if you want to pay on the phone, you would need to give your credit card info on the phone. I hope they will have some sort of online payment method in the future.

Bryan & the Postnet Team were awesome & gave me the Highest…read moreCustomer Service & Satisfaction. * Bryan & Postnet had my Business Cards completed and ready for me on the same day. I give Kudos & a Sincere Thank You to Bryan & the Postnet Team for doing an Outstanding & Magnificent Job . I have been coming to Postnet Diamond Bar for at least 6 years & the Postnet Team has never disappointed me. Thank You Thank You Thank You

I stopped in here on a Monday after work to get my fingerprints scanned in order to get a…read moreCalifornia criminal background check needed for a visa application. The girl that helped me out was nice and friendly. While the live scan was pretty quick and easy, there was a lot of paperwork involved. The cost including government fees came out to be $70.55.

No wonder this UPS store have bad reviews! Come here first time blame I need to return to whole…read morefood for amaze order, but told the lady we changed to UPS to return! But she still say have to return to whole food, and I understand that it might be Amazon system errors! And I had change return location and today I'm trying to return, they told me "we can accept the box like this"...hello what the fxxk? If that's the issues please let me know last time when your worker know I'm gonna return here!! Thos store super fuck! Will report to UPS HQ!

Wow, so nice to have helpful and patient Customer Service, "THANK YOU, Brianna"…read more I hadn't returned anything to Amazon since the changes made "to drop off returns". Brianna was very helpful without any attitude. She was very helpful & courteous.

UPS store located in Walnut is conveniently located in the same shopping center as Starbucks. The…read morestaff here are always welcoming and friendly. I came on a Thursday morning right when they opened to drop off an Amazon return and was promptly assisted. I was in and out within 5 minutes. Love the fast service!

Got "full mail box notice" saying that they are keeping all the mails, so I need to pick them up at…read morethis location. The notice said that the mails will be sent back to sender if I don't pick the up. So.. Went to this location to pick up my mails. They made me stand there and wait for almost 20 minutes while they are checking for the mails. Guess what answer they gave me "I don't see anything" She sounds like she is unsure if my mails are there or she can't find it, and all she can do is throwing me the phone number of this location to call back and check if my mails are here Spent almost 40 minutes at this post office because of this stupid full mail box notice. They apparently don't know what they are doing.

Still prefer the Claremont or La Verne post offices but I did stop by today to post some mail…read morethrough the inside mail slot and saw these cute reindeer in the lobby. Had to post a picture.

The staff are rude and seem unwilling to do their job. When I try to drop off packages with prepaid…read moreshipping labels that I have already paid for, they refuse to accept them, saying that around 30 packages is "too many," and tell me to go to another post office. There is no such policy, so I don't understand why they are refusing to accept packages that already have paid shipping labels. It feels like they are trying to minimize their workload by turning customers away and avoiding responsibility. This is extremely frustrating and unacceptable.

Easy access with good size parking lot. Line moves pretty fast. Nice postal ladies at the counter.read more