Kamala went above and beyond in helping me today in returning a ridiculous number of items (6 pairs…read moreof shoes and @12 other things). She was incredibly patient and helpful Thanks Kamala for making my experience easier

DO NOT USE THIS STORE. If you have any issues shipping your package, good luck with getting any…read morehelp. They act like they are helping you, but never file the claim or follow up afterwards. Numerous texts back and forth with the "Manager" and UPS has no record of the claim ever being filed. Then to get this response from the store "They will email u directly, I have no excess after I submitted the claim, u can also go to ups.com and click on claims for update" They are just a sub contractor who will just take your money and lie about anything they are doing. Avoid this store at all cost and use UPS for pickups, better yet use FedEx. What a scam.

I have used PostNet for my business and personal needs. The staff is professional, knowledgeable,…read moreand friendly. I highly recommend them for your next project..

Thank you Felice! I live in San Diego and grew up in Fort Washington. My dad and I walked into this…read morestore last year and have been using their shipping services ever since. We ship a lot of fragile items from Pa to Ca. Felice always packs things beautifully and they arrive in perfect condition.

They picked up a 2nd day air package in Las Vegas on the 2nd. It came all the way here and went all…read morethe way back to Las Vegas and then came back. It was supposed to be out for delivery on Monday the 7th and that never happened it just sat at the hub. On the 8th today it was out for delivery and then suddenly it was changed to tomorrow the 9th at 2:20pm saying delivery address updated yet the address is the same. It's terrible that you pay for fast shipping and they're too lazy to even do what you paid for. They should be fined for constantly taking advantage of American consumers. If I already paid for something I expect to receive the service paid for or be compensated.

They falsified an attempted delivery of a new Iphone from verizon. They then made up an excuse as…read moreto why is couldn't be delivered and did not contact the sender or the recipient for 5 days. When they were contacted about the missing package they refused to attempt to located the package and their only recourse was that a claim could be filed. We were promised returned calls from the manager of this location. No calls were every made. Avoid sending anything of value through UPS especially if it needs to go through this hub, things go missing and no explaination is given and no investigation is done until the items are LONG gone.

Consistently poor service and lack of competence at Horsham Post Ofc. It is astounding how a basic…read morepublic service can operate with such a lack of professionalism. I have encountered multiple staff members who are dismissive, unhelpful, and frankly, quite rude. I strongly recommend avoiding this location if possible.

One of the most pleasant experiences I've ever had at the Post Office! Ms. Colleen, Jared, Mike and…read morethe other young lady who's name I did not get, made the process easy. Ms. Colleen takes charge! Thank you! Greg Jones.

Couldn't deliver a package on time. Does not matter how many times you call, a live person never…read morepicks up.

Fedex, that arrow on the sign isn't them going forward, it is, as all arrows do eventually,…read morecrashing towards the earth and it's due incompetence and inefficiency. I ordered a package and paid extra for it to get overnighted. In due course I got the tracking number and saw the item was after only a day held up in their main facility. The label said there were questions from customs as to the contents. It was a shipment of shirts. I contacted the shipper who said they had been in touch with FEDEX and were told it was resolved. And for the next WEEK+ the item just sat there with the code saying there were questions from customs. I would call up and four different times were old by fedex people the matter was resolved but the package didn't move and the site didn't change. So either the phone people were lying or the web site was lying. And there was no answer when it would move. Finally on Monday the site changed and said it would be delivered on Tuesday. Great. I followed up on Tuesday morning and it was delayed because it had arrived at this location after the rucks had left on their runs. This is FEDEX itself that can't keep its own schedule which they set themselves! Between needless delays and employees that were either lying or were incompetent, there isn't a 3rd option there, I've contacted the sender and said I will not be doing any more business with them so long as they use FEDEX as their shipper. I know things happen and companies have to deal with it but FEDEX' response is either to lie to their customers or if the phone people are not lying, then they are too incompetent to enter details into their system correctly so their web site for tracking is updated. These are on FEDex. There is no excuse for the delays they inflicted on this and it's not the first time they've done this. It was all on them and the fact their badly misnamed customer service department was incapable of giving a straight answer. FEDEX just isn't worth it. Use the post office or DHL or a trained alpaca, any would do a better job than this lot.

Friendly, professional and best of all knowledgeable. They…read morealways help me out when I have questions about how to ship...anything. They know their stuff

Workers don't know their job -they wanted to open my box to see what was in it. It's my clothes…read moregoing to thred up to be sold. Not returned. On my way in the one cashier/worker was right behind me I'm struggling with the big box of clothes going to thred up I dropped the box cause I could open door ( hands full) do you think he would hold the door open for a customer. Guess he hates his job. Where is common courtesy? Stay away you go a little further up road. go to the one in warrington they are so kind and they will help you with a smile

BEST CUSTOMER SERVICE EVER!!! Love this UPS, all the workers are friendly, helpful and work…read moreincredibly fast to get you in & out, they will even go to your car to help with packages. I look forward to going there because I dread the miserable workers at my nearest post office. I certainly Appreciate this place! Thank You!!!!

I returned a Gateway to AT&T through this store - AT&T denied receiving the item and I requested…read moreproof that the item was delivered - I was told these stores are independently owned and could NOT provide proof ???? Huh? What's the point of using this Service? UNREAL !!!!

I've been dropping off packages at this location for over five years and have consistently had a…read moregreat experience. Honestly, the one‑star reviews say more about the reviewer than the business itself. Like any busy location, it can get crowded--especially during lunch hour--so I plan my visits accordingly. When there's a line, I wait my turn, just like everyone else. As a small business owner, I truly appreciate how challenging it is to run a business and serve customers day in and day out. It's surprising how quick some people are to post negative reviews when the real issue is simply impatience or unrealistic expectations. This location does a solid job, and my long‑term experience reflects that.

They are slow but good customer service and good choices of toys and books around. I will say…read morepeople at the postal factory were so nice and cooperative and understand our need so i am very grateful, thanks for their help.

Five stars for this business. The turnaround is incredible. Accidentally left money in a pocket and…read moreit was returned in an envelope. That's honesty for you. My clothes were cleaned, folded and returned the next day. If I could give 10 stars I would.

We just moved. I needed to do laundry, but I was just too tired. I called they came the next day…read more Clothing was clean and folded, best experience ever !

On South York Road in Hatboro, north of Mooreland Ave, and five 5) store fronts south of Produce…read moreJunction is the UPS Store and County Line Pharmacy rolled into one. They provide all the services expected of a UPS store. There's mailboxes located in the store, with printers. They accept Comcast, Peco, Ace PGW bill payments, sell money orders, PA lottery tickets and 99 cent greeting cards. There's metered parking in front- an hour for a quarter, and parking in the rear of the store. The staff is friendly, helpful, efficient, and professional. "Prompt, Curious Service" is what's stated on the store's window front. At the UPS Store, that's exceeded.

Would not even take my box for return and was nasty about it!!…read more Not my recollection of a good UPS service!