A little pricey. It the speed and service I think is unbeatable…read more Definitely recommended.

These folks are awesome! I needed a background check ASAP. They had weekend availability and was…read moreable to get a last minute Saturday appointment. I got my results in 3 days for a very reasonable price. Considering the quick, convenient and friendly service, well worth it!

I went to UPS who told me the electronic label I downloaded was for FedEx but it was not. At FedEx…read morethe Assistant Manager printed the UPS label and even sealed the box and taped it to the box. Service at FedEx was WAY better than UPS and they didn't even make any money from the box. If you have a choice btw UPS and FedEx on 114 in Danvers/Peabody, FedEx is a no brained!!!

All I can say the customer service specifically from the store manager was simply non professional…read more The employees were fine. However when an employee asked the store manager a question that she couldn't answer (which is perfectly fine) he simply waved it off and told her to tell me go to the website (mind you I am right in front of him) When I asked another general question the answer was the same..and slightly sarcastic...which earned a laugh from one of his employees. As a business owner, if I was aware that my store manager acted that way, we would have a meeting ASAP. With that said the experience was 5 min long and with that said it was most certainly not a pleasant one. This is the FedEx Kinkos on RT-114

I have shipped a few things here and I have nothing but good things to say about it…read more First, they have all the quotes and info right in their system so they were able to answer all the rate/timing questions I had. Also, whenever I need the packing materials they have them right there in the store and they don't mind helping me secure whatever I'm shipping. They are much easier and more helpful than the post office and I really like going to a local/family business over one of the bigger chains.

We ship quite a bit of or product out. These guys are our go to Fedex drop off location. They get a…read moresmall amount for every fedex package they take in. I'm a firm believer in supporting local businesses. I've never once had an issue shipping anything with them. My only reason for 4 stars is due to their highly, overinflated cost on USPS shipping. A book of stamps that should be 9.80 was 13.00.

I had to return some stuff to Amazon, including a 70+ pound portable Air Conditioner that was too…read morebig for the room I need it for. The guy at the counter didn't flinch when I wheeled it in. He did the paper work in a flash. I was pleasantly surprised it was so quick and easy. Much better than waiting all day at home for a UPS truck to do a pick up. We'll done!

Avoid this UPS store!! The staff are helpful, but Nick - the manager, -has very poor interpersonal…read moreskills and escalates challenging situations by blaming the customer and refusing to engage in any meaningful way when problems occur. When my package was sent to the UPS "Fraud Department" due to a glitch in the UPS system (their computer issued 2 receipts for the same package: one for shipping the package and another for payment), Nick stalled for months. Even though the Fraud Dept told me they had the package and it was safe, that they just needed confirmation from the store manager, UPS eventually lost the package. Nick then told me UPS acknowledged that the loss was their fault and would issue a full refund for the contents of the package, even though the package was not insured. I didn't hear back from Nick for almost 2 months. When I stopped by the store, Nick told me that UPS would not issue a refund, and that he was in a big "battle" with the company about it. He refused to send me copies of his correspondence, or updates of any kind and said that this was for the "protection" of UPS. He then told me he was busy and it was a lot of work to enter all the info manually... so it's not clear that he ever did anything at all to get my package back or get a refund. When I told him that this had been a terrible experience, he told me that was my "opinion". When I said I had used UPS for years, but I didn't want to go through this again, he said I had "options". I asked what they are? Nick said I could "use FedEx or USPS"! This man should NOT be in a managerial position. I had used that store for years for shipping orders for our business, but I will never go back there again.

Wanted to send small package to brother. When found I wasn't in system, needed a photo ID: I asked…read morewhy (esp since paying in case) homeland security. HA: grabbed package and found somewhere else to ship. Never again.

Just to start, if you have never been here, it is not the easiest to see from traffic. But if you…read morecan see The Outback, just turn in there, it is connected to the restaurant. There is parking right out front. It's a small store, but they have all the supplies you should need to send out any package. I come here mostly to drop things off and the customer service has always been good. I've never spent more than 5 minutes inside. It's a pretty quiet store and they are always very helpful.

I had ordered funeral cards for my grandmother's service from another website, and they were…read moresupposed to arrive the day before the funeral. Unfortunately, they never arrived. The company then told me they could rush-ship them for the next morning, but at 7:30 p.m. I was notified that overnight delivery was no longer possible. I was frantic, knowing how important the funeral cards would have been to my grandmother. I drove to the Staples in Beverly and explained the situation to Rachel in the printing services department. She was beyond kind and incredibly helpful. She helped me design a beautiful card and printed 100 copies within just a few minutes. During such a stressful and emotional time, her kindness truly meant so much to me. Thank you, Rachel!

Great customer service in the Printing department. I've had several projects printed and it's 150%…read moresuccess. Thanks so much to your team!

I've have an ongoing problems with FedEx delivering packages to the wrong town. I live on Susan…read moreDrive in Saugus, MA, and there is also a Susan Drive in Lynn, MA, only a few miles away. Yet at least once a month, FedEx brings packages meant for the Lynn address to my home in Saugus. This has been happening for a couple of years, even though both I and the woman who lives at the Lynn address have called FedEx to report it. The shipping labels clearly say Lynn, but the driver still delivers them to Saugus. Today they even dropped off a box of oranges that was clearly marked for Lynn. It is not my responsibility to fix FedEx's mistakes. I shouldn't have to call the other customer and wait for her to pick up something that should have gone to her home in the first place. The shipper paid for correct delivery, and FedEx isn't cheap. What makes this even worse is I don't have this problem with Amazon, UPS or the U.S. Postal Service. They charge less than FedEx, yet they manage to deliver to the right address. If UPS and USPS -- both more affordable services -- can consistently get it right, why can't FedEx, which charges more, do the same? Both of us have reported this to FedEx If their system still points drivers to the wrong town, that's a serious failure on FedEx's end. I'm honestly fed up with dealing with this over and over. FedEx needs to fix this -- permanently.

In the past I have had some very pleasant dealing with people at this location...Today there was a…read morewomen that I got upset with who told me outright..I cannot give the information to her and said I should have done it all online alreay. I was appuald and upset. This is the third time she has done this to me. I said I would complain and she saif her name is 'Donna'. Middle aged, caucasion, reddish hair about 5'5". From reading the reviews, it appears I'm not the only person who had issues with her. FedEx, this person lies to customers, does want to take shipping information and should not be dealing with the public. I will %100 connect with corperate on her. She needs to be relieved of duty.