Lost or stole or misdelivered several packages. I once got a notice to come to claim a package…read more First person there, initially told me; I was at the wrong address.

Horrible attitudes of employees. I was there for renewal of passport…read more They rather look at the empty space than dealing with customers. Miserable facial expression and rude reply despite of nobody were there at 0915 in the morning. I just didn't say anything , no need to deal with this lowly attitudes. Don't waste of my energy. Practically, I don't want to even give a one star if I can.

I visit this location at 2:45. It was a little line about half a dozen folks in front of me. I was…read moreback in my car by 3 pm. Good speed of service. Mr. Ken was extremely helpful. I've been waiting on a special express delivery that was attempt today. I came straight to this location to pick up my package since they informed me they will return to location within 5 days. Ken gave me a number and allowed me to leave my number Incase it arrives before closing today. Which pickup closes at 5pm. And the main doors is 24 hrs. Hopefully I can pickup my package today!!

This branch has a couple of amazing counter representatives but the one that is hateful, rude, and…read moreracist is the reason for the negative reviews . Until accountability is part of the job, nothing will change and that's too bad for the good employees It is suggested that employees and postal branch managers are held accountable based on customer experiences and reviews. Provide bonuses and incentives for branch employees based on positive postal resolutions and customer service reviews. When the majority of reviews are bad...help employees to reach incentives through educational trainings. Replace employees who don't meet standards.

I don't know what it is about this location but it has some of the nicest postal employees who are…read morehelpful. They go out of their way to try to make things move more efficiently when it gets busy. Sometimes it's just big time busy and nothing can be done about waiting but there have been times when employees look for ways to get the line moving. The self serve kiosk has been helpful and the package drop works too. I have witnessed employees keep their cool and professionalism with frustrated customers. I've only had positive experiences here. This location also seems to be efficient in getting packages out to the distribution facility faster than other local USPS locations.

I've came to this location twice to do my children's passport. The staff here is very nice. Mr. Kim…read moreespecially is very helpful and works well with the children. I choose this location for these reasons. Helpful and friendly service.

This is my local post office and I frequent it several times per month. The ladies who work the…read morepick up window or at the Shipping counter are always in a sour mood. They seem to always be having a bad day. I try to be positive and polite when conducting business with them but their defenses are up so high, they are always so dry and short with you. This last visit I needed help tracking a package that said they attempted delivery but it was a package I was shipping to someone in another state. I was trying to explain the mixup to the window lady and she was deaf to listening to anything but trying to tell me there wasn't a package here for me. I kept telling her "I know and there shouldn't be" because I shipped a parcel to someone. She was not trying to understand the problem. She put me to the side and started helping others. I walked inside to ask for a complaint for. I was writing a letter on her non helpful rude attitude. All I wanted was for her to listen to what I was saying so we could find a solution. I ended up speaking to the post office manager who was very nice and actually listened and shortly thereafter my problem was resolved with my tracking issue.

Today I had worst experiences here…read more Because it's Saturday, many USPS locations were closed, so I drove about 30 minutes to this location since it was one of the few showing as open. I was dropping off around 100 packages, and after I had already unloaded about half of them, a white female employee came up to me and aggressively questioned why I was there. I explained that other USPS locations were closed, but she insisted that other locations were open. I asked her, "If other locations were open, why would I drive 30 minutes to come here?" Instead of helping, she threatened me and said that if I didn't remove my packages immediately, she would throw them away as trash. She even called her supervisor to ask whether other USPS locations were open, and somehow the supervisor claimed they were. Honestly, I have no idea how someone with that level of incompetence becomes a supervisor. In the end, I was forced to take every single package back out one by one after already unloading them, completely wasting my time and effort. Now I have to wait until Monday to go back to my regular USPS location. The entire experience was extremely unprofessional, hostile, and disrespectful. Absolutely terrible customer service and one of the worst USPS experiences I've ever had.

Every time I go to this location I am always treated well. The man in the front is super nice and…read moreefficient at what he does. Their customer service is always very friendly. I've gone to other locations where they take entirely too long and are very rude which is nothing like how this location is. I always go in and out with ease. I definitely recommend this USPS office, I have nothing negative to say about them.

I came here to mail a package and it was smooth and fast, it was not busy at the time I was there…read more But better service than the one near my house for my shipping needs. I like the old school ramp for the handicap.

It would be fantastic if Marcie would appreciate the public she has chosen to serve. The unfriendly…read moreand unwelcoming attitude is not necessary. Maybe the Post Master over this branch can have annual training in serving the public because it is lacking in the branch. The other lady working with Marcie 1/25/22 is mildly more professional but is annoyed and is condescending I'm answering questions. The public only comes here because we have to send mail off otherwise we would never step foot in the post office.

Unprofessional. Lazy people. Rude people. Inconsiderate people. Ghetto. Never likes answering their…read morephone. Will sit you on hold forever until you're ready to hang up. Truly ridiculous.