The post office was open for minimal services since they were closed. But with the self service kiosk and parcel drop off you can still get things done. The outside could use a little TLC but that doesn't affect the functionality of the post office. They have a drive up Mail Drop off in case if inclement weather conditions. But the setup of this post office is nice. read more

See all

Customer service was Awesome! Jess was the employee she's great! She was very nice and polite. Very patient with me. Also the manager came out the back and apologize for the weights. He was very nice and polite. Awesome experience at this location. read more

Slow, slow, slow. Consider another location if you're in a rush or maybe they're all this way.

Your mission, if you choose to accept it, is to pick up a package that isn't addressed to you but rather is addressed to your girlfriend. Armed with a USPS notice that it is "available for pick up" and a driver's license (with the same address on the notification from USPS for the product they attempted to deliver), you must go to this specific location and pick up this parcel. If you manage to make it through the disastrous intersection at 87th and Bash (you stop on 87th, everyone else doesn't), you must then turn into the parking lot of the post office. But wait! Not the first turn, as that is only for exiting the post office's parking lot! You have to make a left turn on the second available road, and then another left into the lot itself! Getting inside, you must use the door handle or press a button. As this is a highly sensitive intelligence operation, I opted for the handle, but kept my gloves on so as not to leave finger prints. You then turn left, go through another set of doors, and then wait. And wait.... And wait... Finally, you are called to the front. You hand over the documentation you came armed with. And with all the seriousness of a covert intelligence operation, you sign your name and write your address on the PIN pad. "Is there a problem?" "You need to write the address clearly on the machine" Okay, try again "I still can't read it" "I swear it is the same address as on my ID". I think my fellow intelligence operative has given up on following protocol and just gave me the parcel. I took it without a word, knowing that in our line of work, sometimes rules must be broken. Thank you, and God Bless America. read more

US Post Office - Lobby from inside post office - Post Offices Near Me - Indianapolis, Indiana

Paid twice for a mailbox's key, waited for 4 months and yet still haven't got the key! It's a F**k up place.

Going to the post office is always a chore that I dread, no matter the location. I will say at the very least at this location, there's generally two or even three people working in the front-facing customer area every time I come in. So yes, the lines are long, but at least they generally have it staffed better than other locations I go to. read more

All true stories... I've been coming to this location for years. When I lived in Noblesville a long time ago, I used to come down here and mail Christmas packages in late December. There is always a wait here; December, June, October... it doesn't matter, its all season inefficient. I went last week to buy the new Peanuts stamps - so cool. I said I wanted 10 books and they had only 1 (that's right, one single book of these stamps). I was told I could get the Peanuts stamps out of the kiosk. Being a little cautious, I plugged in a payment for 3 books. Sure enough, they were not books at all, but instead a single Charlie Brown stamp repeated over and over. Just then a supervisor or manager came out and asked me if I got what I wanted, I said no and explained the difference between a multi-image book and a repeating sequence of the exact same stamp. The individual clearly had no idea what I was talking about. I left immediately. You'd think the post office would have a clue about philately. I left and went to the post office in Nora where they had loads of Peanuts books. During the same trip, I asked if they had forever international stamps. These cool stamps are round and will take your card or letter anywhere in the world for $1.20. Answer from the Bash Street Post Office: "We don't have any, they haven't sent us any yet..." Check. Last year I sent a package to Mexico. I used a form provided by the Bash Post Office. When I went to drop it off at a different location, I had to re-do the form because the one given to me by Bash Street PO was out of date - it had been discontinued over a year before. Last spring, (true story) I was attacked in the lobby by a woman who was screaming at her mom on her mobile about some bills she had just picked up at her post office box. She spit on me, exited quickly and drove off. Another patron told me I should chase her down and beat her ass. I declined. The police officer told me she may have been carrying a knife. The staff was unconcerned and non-reactive to this situation. So yeah, this location has had performance issues for years. It's a large facility. I doubt it will go anywhere soon but it could do so much better. I won't return read more

Post office inefficiency at it's finest. 2pm on a Wednesday and there's a line looped almost out to the foyer. There were only 2 employees there - one handling passports and the other basically everything. Of course, there's one long line for everything, from packages to just letters. All I wanted was a $1.10 international stamp to mail a card - so I stood in line for a good 10 minutes while this lady had so many boxes to ship. 5 minutes later, the line hasn't budged before I got impatient, stepped out and realized there's 2 self-serve postage kiosks at the front entrance. Credit/debit cards at kiosks only. Although this is one of the newer, nicer post offices, see how frequently I visit it? I avoid it like the plague. read more

This post office always has terribly long lines, so I opt for the kiosks in the lobby, which used to be so much faster (keyword, "used"). The new kiosks don't even work. There are big signs on them that say "CARDS ONLY", but after a few months and several attempts, I still have yet to get either one of these kiosks to process a card payment. It has also added several steps into the mailing process, making the simple mailing of a large envelope or a package inconvenient. I've written to USPS, and they've offered no help. Fix your equiptment! read more

I get the fact that we're all trying to make the post office more personal but when there is litterally a line out the door and we can hear you gossiping to one of your customers its beyond annoying. I'm also unclear on how the post office is out of stamps. I wait in line for 30 minutes while the clerk chats only to find out that they are out of stamps and when I remark "unbelievable the response is "I'd write my congressman." read more

I went mid day on a Weekday, no line, two usps workers tending to the line. I bought a ton of Diwali stamps and explained to the worker what Diwali was - she was nice and happy to learn about Diwali. Ps: buy Diwali or other cultural stamps and support a diverse America! read more

This post office makes me sad. The workers here truly don't care. They make you wait in line forever while they take their time. I had an awful experience awhile back, but needed some advice on a letter I was trying to mail out that kept getting sent back to me, despite being correctly stamped. So against my better judgement I went here since it's close to home. I waited in line for 10 minutes. There were only three of us waiting and one person working the front desk. She was out in the main lobby area, and another worker kept strolling around behind the desk but didn't offer to help any of us. She walked around pretending to do stuff for awhile. That was pretty frustrating. When the other worker came back and it was finally my turn, she took a permanent black marker and marked all over the wedding invitation I had the question about. It happened so fast I didn't even know how to react. She told me there was nothing she could do, and to just try and mail it again. I was hoping they could run it through the reader themselves, but she told me the downtown post office has to do that. Very disappointing that I not only wasted my time, but that she ruined my invite and now I have to use more stamps. The cost of it really adds up when you're sending out wedding invitations. I just wish they were held to a better standard even though this is a government building. read more

US Post Office - I've been standing in line for 5 minutes so far. Many workers have walked out, saw the line, and went back into the back. - Post Offices Near Me - Indianapolis, Indiana

Usually this location is super slow but today time in line for mail services was less than 10 minutes. Main point to remember or know is that you probably will not be able to run in and out. They could always use more postal clerks to help with the rush of customers. read more

US Post Office - Hours of operations. - Post Offices Near Me - Indianapolis, Indiana

If you have the opportunity to visit another P.O. instead of this one, take it. Long lines for everything regardless of the time. Workers leave their post while people are still in line, thereby forcing customers waiting to go to another line to wait some more. It's pretty much the epitome of every stereotype you hear about the USPS. Bring a lawn chair for the line. read more

Ive called to ask about the passport application and the lady sounded super rude (like she is not getting paid ) & saying that they don't process application on Tuesday?? , but their website and the national website for that specific location , it states clearly they do process M-f 9-4 pm. Mm i wonder if she didn't want to help me just because or do they need to update their current info .. argg read more

12.16.14. with Amazon I am currently filing a claim due to a package undelivered mishap. This has to be Castleton Branch IN missing package 4 or 5 this 2nd 1/2 of the 2014 year. I asked, "Do I file a claim for this, here just take my number down" to which I was told, "No no there's no claim to file, we just can't find it" Last week a package was MIA---eventually they found the package in an unmarked box with no key, after they passed this over to me I asked what happened? she said, throwing her hands up "Gurrrrrrrl!" disappearing into the back Dec 5 is considered the Christmas rush www.Amazon.com Delivered Delivered on: Friday, December 5, 2014 Thanks for shopping at Amazon. Your package was delivered----------------------------------------------------- I receive phone text message updates on deliveries & packages. I show them messages, usually also bringing a printed copy. However, I was told "delivered don't mean you get it, it means its in our facility." A layperson doesn't know the difference between it's here for them or it's here for you My phone buzzes notifying me by text that the package has arrived With No apologies, didn't take my number. We just can't find it! ---that's the payoff for going to the Castleton Post Office That's the solution, brought to us by the people- Federal Govt who wanted a 5 cent surcharge for Emails. read more

Terrible service. Don't call. The woman at the front desk will say what ever she has two so she doesn't have to do anything. She'll make it seem like it's your fault or most of the time hang up the phone. I have no idea how she got that job. Literally her only job she can't do and is very rude on the phone so I went in there and had to wait in line just to ask about one package where another man was more compliant. I hate that a woman like this has the ability to be around the stuff I ordered for my kids. Actually RUDEST woman working the phones. And racist, called me white boy for no reason. read more

These workers are so lazy AND rude. 12 large envelopes of varying weights, and since she saw stamps in my hand figured I could just go weigh them myself. When asked how much one would cost, she told me to use 3 stamps making it 18 cents more than it needed. She could have weighed each one, calculated correct postage and let me pay since I told her I didn't need to use the stamps I had. She took the next guy in line forcing me to go to the self serve. I don't know about anyone else, but 18 cents x 12 warrants her doing her job the right way. read more

I had to go to this post office to pick up a package that I needed to show ID for and sign for. I show up to get the package and am told they gave the package to someone else already!?! How do you give a package that requires ID and a Signature to someone else!?! read more

I've used this post office for over ten years and maintain a PO Box here. It's often crowded, especially around the holidays. But the staff is always pleasant and helpful. I guess that's why so many people choose this location despite the complaining. I can't critique the crowd for showing up and slowing things down. I'd hate to see them closed down. Just be prepared when you go and expect the person in front of you not to be. :) read more

The carriers are so lazy that they cannot even make sure my mailbox is closed. My mail is often soaked.

Contrary to the "always negative" post office reviews- I've come to this post office about a half -dozen times for anything from international shipping to passport work, and I've had a Positive experience every time. Sure there may be a wait, but that's a part of the post office. The workers are always polite- specifically Donna and Sherri at the passport counter. They are wonderful and I wish I were that joyful at work! I am impressed and pleased with the service here to say the least! read more

Slow, have the "im put out attitude" the times ive been there. I hear the phone ring there and on my phone but they will not answer it at all. read more

When I called this branch to talk to a supervisor about a missing package I got David. Possibly David Leigh. When I explained to him the problem he offered me the advice to just wait. The package is already a week late. When I explained to him that numerous people are having the same issue at the same time with the same sorting facility. He asked "Sir, do you believe everything you read on the internet?" When I asked to speak with him immediate supervisor...he refused. read more

WORST post office ever! Had my mail held while I was on vacation for a few days. When I returned they couldn't find it! I was outside doing yard work when the carrier came to deliver mail. When I got to the box, I found a notice that she left stating since there was no answer at my door, I needed to come to the post office to pick up a letter that required my signature. She never came to the door! And what is it about leaving the mail box open after they deliver the mail? How does one spell L-A-Z-Y. I would advise anyone from moving into the zips that this post office handles. They are slow and lazy. read more

I don't know why this post office gets such a bad rap. In terms of post offices, it is actually decent considering how busy it is and how understaffed it tends to be. Yes, it's understaffed, like all post offices are these days. If it was adequately staffed, it would not be affordable to ship through them. I'm okay with waiting in line, or dealing with a website that is ridiculously slow and unresponsive at times (and doesn't show any of my recent orders), if it means not having to pay FedEx and UPS prices. I'm okay with the fact that I was only given one key instead of the two I paid for when I signed up for my P.O. Box (and that I was jerked around several times when I tried to get a second key issued (and eventually was given a second key that it turned out they had all along)), because the location is convenient and the lobby is open 24/7 so that I don't have to schedule my mail pick-ups around their post office hours. And, speaking of hours, I love that they are open until 7 pm on weekdays and 3 pm on Saturdays, instead of "stay at home mom" hours like all of the other branches. All but one of the employees I've ever dealt with at this location are helpful and even friendly. The long wait times are more attributable to ignorant and inconsiderate customers than to the employees: The superficial person with no life who wants to browse through all the stamp designs to find the most aesthetically pleasing one even though there are twenty people in line behind them; the business owner who comes in everyday with a hundred envelopes to mail via metered mail (instead of getting a stamps.com or endicia account); the person who comes in to ship something but hasn't packaged it up before getting to the counter; the person who waits until they are given a total before they even make any attempt to fish their wallet out of their purse, and then spends the next three minutes fumbling around deciding which credit card hasn't been maxed out yet and will accept the $9 charge for a book of stamps; etc. read more

Fairly large post office which is usually quite busy with a long line. Workers are experienced and thorough, but not fast.