It's just that the staff here looks like they're not happy with their job. They have no customer…read moreservice. They agreed to with irritation. There is only one person in there that I've seen smile and has been good help but I'm not sure what her name is. she's blonde. I hope for 2025. They'll be happier with their job and have better customer service.

I've been going to this post office for years, but my recent visits have been consistently ruined…read moreby one particular clerk (blonde hair, short, heavier set, lip piercings) who seems to have made it her personal mission to make every customer feel unwelcome. She greets every interaction with a heavy sigh, eye rolls, and short, dismissive responses that make you feel like you're inconveniencing her just by existing. When I asked a simple question about tracking, she snapped back with 'If you don't know how it works, maybe you shouldn't be mailing things.' When another customer politely asked for clarification on a form, she literally rolled her eyes and muttered something under her breath. Her blank stare at me like I'm an idiot is haunting. Maybe check in on the welfare of your employees from time to time my god! The attitude is palpable, and it's not a one-off bad day--it's every single time I've seen her. Customer service at the USPS is already a challenge with long lines and limited hours, but having someone this consistently rude and unhappy behind the counter makes the whole experience miserable. It feels like she's actively trying to drive people away. This location desperately needs better training or staffing changes because one employee's perpetual bad mood is tarnishing the entire office. I'll be going out of my way to a different post office from now on--save yourself the headache and do the same.

Never had a problem here. Everyone super nice and efficient. Clean area and quick service.read more

The staff that works here do their absolute best and I have nothing negative to say about them…read more However, this place is always packed. So why on earth did they think it was a smart idea to get rid of the postal drop off box? I understand maybe wanting to move it... But to remove it was the absolute most upsetting thing they could have done here. Now everybody has to fight for parking to just walk in the building to deliver a package. I hope they put a new one up very soon.

New hours are 10:30-5, with a break from 2:30-3:30. Closed…read moreSat and Sun. Texting available at 951-790-1498.

The new owners are amazing! I've stopped many times to have my eBay packages sent STAT! Quicker and…read moreeasier than going to the Post office. Thanks for always being helpful and FRIENDLY. The remodel looks great btw!

Love the ladies who own this very cute mailstore. Love the pleasantries everytime I come inread more

Needed to buy stamps so I could mail something out and there was no one there. Shop was open music…read morewas playing but no one was there. Waited 15 minutes and rang the bell as well and nothing

There's usually 1 or 2 people working in the front so the line gets very long and takes quite a…read morewhile to get through. The drop off mail bin outside does not get dumped as often as it claims it does, I would recommend going inside and sliding it through the drop off in there. The self kiosks are very helpful. I usually buy international stamps from there as well as labels for my packages

I would give them zero stars if I could. No sense of urgency. 1 person helping a line of…read moreliterally 20 going out the door. Mail pick up is closed. Ridiculous. The post master oft needs to relook at how they are providing this service because it's BAD. update thirty minutes have gone by and they. ave helped 2 people. seriously 2. WTH. they need to get it together.

I don't know why they are so rude here. I was taking a package, the place was pretty packed and…read morepeople are just talking randomly to other people in line. One lady was non stop talking about the lowrider stamps which was why she was there. And was her third time at this location to get them and they sell out. So she gets to the front and they again sold out. And they were so rude to her . She would ask a question on when the next delivery was and before she can ask questions they cut her off. Even said next when she was asking to see what other stamp options they had. All I was thinking was I hope I don't get that lady. So I get a different worker and she tells me I could have just used the machine and not went in line. She seemed annoyed I was sending a package with her. Unfortunately there aren't a lot of post offices but do they have to be to rude to everyone.

Black lady with glasses is beyond rude and lazy. To put it nice. Shouldn't work if you don't want…read moreto do your job and just yell at customers and give them attitude.

Dropped in to return a package and the service was quick and friendly. This strip mall has a lot of…read morebusinesses (smoke shop, massage, etc.) and places to eat.

My favorite USPS!! the workers are super kind and helpful! I come here every week and i enjoy…read morecoming to this post office

Easily accessible in the downtown area among courthouse and county offices. There's drive up…read moremailbox drop offs on Orange. It's a one way street enter through university it'll be in left lane side. Street parking metered or green space limits. Ramp entrance on south side of building. PO Boxes available. Shipping envelopes, boxes flat rate. Special occasions boxes, greeting cards by the check out counter. Benches inside for waiting. Passport services only on Saturdays.

I moved my office in downtown Riverside 8 months ago. I did a change of address online 10 days…read moreprior to moving. Since them I do not always get my mail. I have to retrieve it from my old office from time to time or it is brought to me, for lack of a sticker. I have done formal complaints online; calls with the USPS local supervisors and gone in person. Despite that and updating my change as recently as 6 weeks ago to extend my time for forwarding to May 2027, I got no mail for the period of June 11 through 21. If you call the USPS 800 number you will hang out for over 1/2 hour and give up. I am not going to fill out another 10 page complaint form; did that 3 times. So no matter what you do to fix their problem, it is not going to happen. I did get one piece of mail in the last 2 weeks; another piece brought over by the receptionist from my old location. At one point at the end of March I got the building owner's 8 pieces of mail with just her name and address on her envelopes put into my mailbox. How does that even happen.

Customer service has gotten better, the last few times I went. I usually prefer to use the kiosk,…read moreand will only go to the counter, if I absolutely have to. Cause let me tell you, I had dealt with some rude a** employees there, just rude for no reason. Mad cause the sun is out, type stuff. I've dealt with different faces and better attitudes lately. But the kiosk is still my preferred choice.

I HATE this USPS office with every fiber of my being. They never fail to completely waste my time…read more The first time was a few months back when our mail was being broken into. I was having to go to this office to pick up my mail and the employees sent me on a wild goose chase trying to get why was incredibly time sensitive mail. They told me my mail was delivered to my mailbox, so I went home and checked my mailbox. No mail. I drove BACK to the office and they swore up and down they didn't have my mail. I left and eventually went back that same day and lo and behold, my mail was at their office the WHOLE TIME. Second instance they wasted my time was today. I went in to find out what I would need to do and complete to get a replacement passport since mine is destroyed. The woman tells me to wait by the door. Then, as other people after me start asking about passports, she tells them they have to make an appointment because the guy who does the passports only takes the first 4 people of the day (what in the hell kind of janky system is this? why are my tax dollars paying this clown?) so I ask the woman if I even have a chance of talking to him an she tells me to continue waiting. After over an hour of waiting, she asks me what I need and I tell her I just need a replacement and she tells me I need to make an appointment. I don't think a single place or person has ever made my piss boil quite this woman and this heinous post office. Thank you for continuing to waste my time and tax dollars.

17 people in line and one clerk's lane open The…read moreunorganized post office I've ever seen She works by herself with impatient customers who rush to run their errand I feel really sorry for her. Maybe I need to survey the bottom of the recipe. Every body should do also help for better service

The line is out the door and they only have one employee working. Prepare to wait 30-45 min.read more