The new owners are amazing! I've stopped many times to have my eBay packages sent STAT! Quicker and…read moreeasier than going to the Post office. Thanks for always being helpful and FRIENDLY. The remodel looks great btw!

Post Box Plus is a perfect place for your postal needs. FedEx, USPS, you name it, the Owners are…read morethere to assist. Seeking a mail box, it's comes with a street address unlike other postal centers. Super friendly family-oriented place, give it a try! - LAS

I love this Postal Annex Location! I checked in recently to make copies of important Documents and…read moremail them while getting another copy of a House Key as well for my Roommate. The Service was wonderful and the Team Members are very patient in helping me organize my documents and offering a fun selection of animated keys to help us locate our House Keys easily with a Special and uplifting design! I definitely recommend Postal Annex for your next Key Cloning Adventure and to take care of any important copying and printing Services!

This place has served me well every time I've been here to drop off packages…read more I just wanted to share that this place accepts FedEx packages! Well, I had a prepaid labeled package and they accepted it. They told me that the earliest fedex picks up is 4:30. Another one comes at 5pm. One is ground shipping and the other is another type, overnight maybe. So glad they accept it because UPS was kind of rude about me inquiring about it and usps didn't accept it. These folks were super nice over the phone. I know these jobs aren't fun and people can be impatient and rude and it could easily ruin your day but I'm just saying these people are still nice over the phone. I appreciated it. And many FedEx locations are kind of far from here so thank you for accepting FedEx packages!

A great big Thank You to Post Box and more for assisting me with my Live Scan. I needed to complete…read morethe Live Scan on the same day and they were able to accommodate my request. They are very nice and helpful! I do appreciate great service! Thank you!

Orderly, friendly, and reliable service. Provides help with…read moreall my postal needs from returns to post office box.

Friendly and great service! My go to UPS store :) they also have good hours. Nick was very helpful.read more

Really bad experience here. I tried to be understanding as to why Rachel was being so rude. I get…read morethere is policies in place, but that shouldn't disregard kindness or compassion. Rachel was off to the side while about 4-5 of us waiting in line. She was busy boxing up what seemed to be orders. When the gentleman was doing back to back notaries, she hoped on the register to finally assist him. She didn't apologize for the wait or show any basic customer service skills at all towards anyone she rang through the register. I don't mind the wait but people were leaving behind me and others showing frustration its customary to at least thank guests for being patient or even acknowledge their presence. I finally get up to the front of the line and she says, "you can come over here" very displeased to be there or working. Then immediately follows that by telling me she will charge me due to the box not being taped. Again I understand policy, and every other UPS I have visted never gave me a hard time over less than 14 inches of tape. But it was the extreme lack of compassion and the rudeness that was so frustrating. I explained to her, okay I'll go back to my workplace I was working nearby and seal it up. Less than 12 minutes I return and she has me standing in line again. She was observing the line and telling customers they didn't have to wait for notary in the line so she could have observed my box not sealed and said something ahead of time as she felt confident to pull notary vists out of the line. She carelessly continued to say, "that's fine, that's fine!" I simply just wanted to share it was a bit frustrating waiting twice in line, and share my side of things, then dealing with someone completely rude, and how no other UPS has given me a hard time. I would have taken care of the customer or Again re-enforced the policy with compassion. The reviews I am reading about this location are exactly what my experience was:( I would recommend another location if you can or hope they can retrain her, or take some type of action. You never know what people are going through and the economy is tough rn, kindness goes a long way. I hope things get better for her if she was having a bad day, but you just can't take it out on people like that. I gave two stars even though she was very rude, truly unkind, and insanely strict, because I own the fact that the policy says to seal the box when you click on instructions, and that was a miss on my part, just never knew prior to visiting this store, and that the gentleman working did a great job with customers. Even returning customers in line were excited to see him, and knew his name, (think it was Nicholas) so shoutout to him for the customer empressions he made, and maintaining the long line. Also, called in to speak to customer service about the interaction and they were so polite and apologetic and I really appreciated that. I followed up with a positive survey for them. Will also buy a spare tape roll to keep in my trunk as now I am educated on the policy.

Amazing service I come here weekly for my orders, reliable for business! Definitely recommend for…read moreriverside California!

Don't drop off packages here. They will steal the package. I made the mistake to drop off a package…read moreand the rude lady said she couldn't give me a receipt. I trusted her, bad mistake. The package never arrived to the destination. They kept it. It never moved from their office. They should always provide a receipt. This is outrageous. I wouldn't trust them for anything. My husband went in the other day and the same lady told him they don't provide a receipt. He didn't drop off the package. Someone needs to report them to customer affairs ASAP. Or to the Business Bureau.

The service at this facility is AAA+ The ladies who worked…read morethere are knowledgeable, friendly, very, very helpful and just all around great people. I have not ever had a package go awry. I have always found it convenient, reasonably priced and reliable. I also have packages delivered there. It is very convenient and I assume easier for the delivery people. Although you know what happens when you assume. I highly recommend Send and Receive Mail!

I just love this shop. Takes care of my mailing needs, Amazon returns and EVERYTIME I go into that…read moreshop I walk out with a freshly baked good or hand crafted item. The ladies are friendly and so very helpful.

I'm so happy there's finally a UPS close to home--it makes Amazon returns super convenient. The…read morestore is always clean, and the staff is genuinely friendly and helpful every time I go in. I've been to a few UPS locations nearby, and the customer service here really stands out. The only downside is the parking--it can be a bit rough--but that's definitely not their fault. Highly recommend this location!

Love that we have a new local UPS store in the neighborhood! All the employees there are so…read morefriendly and nice ! Clean and organized! I would recommend coming to the store.

They are always so nice and helpful. One experience in particular has stood out most though. I had…read morean Amazon return and sent my son in to drop it off. The QR code wasn't working. Not only did the employee send him out with his cell number so I could just text it to him. He even told me how polite and well mannered my son was. Not only did this employee go above and beyond to assist me, and my son, he made my day. This is the only store I will go to, even if it's out of the way.

I hate that this is my closest UPS store. The customer service has been horrible every time I've…read morecome in. I thought maybe the employee was having a bad day. We're all allowed bad days! Once they had to close up shop as I was walking. They needed to cover a location off Limonite. When I asked where exactly it was the employee looked at me like I was dumb and repeated "Limonite". The last time I was in I picked up a package. I wasn't acknowledged when I walked in. I was basically trying to sign to this guy what I was there for because he wouldn't get off the phone (with someone who sounded like his girlfriend) to help me out. I located the package myself as he kept ensuring the person in the phone that he was still listening them. Horrible customer service & every single time this HAS to be my option I roll my eyes and dread having to come here. I guess I'm avoiding the one on Limonite too since they share employees.