Never had a problem here. Everyone super nice and efficient. Clean area and quick service.read more

The staff that works here do their absolute best and I have nothing negative to say about them…read more However, this place is always packed. So why on earth did they think it was a smart idea to get rid of the postal drop off box? I understand maybe wanting to move it... But to remove it was the absolute most upsetting thing they could have done here. Now everybody has to fight for parking to just walk in the building to deliver a package. I hope they put a new one up very soon.

Customer service has gotten better, the last few times I went. I usually prefer to use the kiosk,…read moreand will only go to the counter, if I absolutely have to. Cause let me tell you, I had dealt with some rude a** employees there, just rude for no reason. Mad cause the sun is out, type stuff. I've dealt with different faces and better attitudes lately. But the kiosk is still my preferred choice.

I HATE this USPS office with every fiber of my being. They never fail to completely waste my time…read more The first time was a few months back when our mail was being broken into. I was having to go to this office to pick up my mail and the employees sent me on a wild goose chase trying to get why was incredibly time sensitive mail. They told me my mail was delivered to my mailbox, so I went home and checked my mailbox. No mail. I drove BACK to the office and they swore up and down they didn't have my mail. I left and eventually went back that same day and lo and behold, my mail was at their office the WHOLE TIME. Second instance they wasted my time was today. I went in to find out what I would need to do and complete to get a replacement passport since mine is destroyed. The woman tells me to wait by the door. Then, as other people after me start asking about passports, she tells them they have to make an appointment because the guy who does the passports only takes the first 4 people of the day (what in the hell kind of janky system is this? why are my tax dollars paying this clown?) so I ask the woman if I even have a chance of talking to him an she tells me to continue waiting. After over an hour of waiting, she asks me what I need and I tell her I just need a replacement and she tells me I need to make an appointment. I don't think a single place or person has ever made my piss boil quite this woman and this heinous post office. Thank you for continuing to waste my time and tax dollars.

Wow first time here. I don't know why I was being talked to the way I was. I came in and the lady…read moreright away called me over " I can help you over here" and I smiled and said great. I asked if I can pay $150 cash for a money order and the rest on my card ( first time doing a money order ) she started telling me I had to use my physical card that's debit with the money in it. Basically she misunderstood me. But she seemed to be yelling at me in a condescending manner. She kept repeating herself explaining the same thing over and over again. I then said , " I have 150 cash can I pay that way" she says yes and then I said " that's what I was asking" After I asked her " do you need to know where I'm sending money to ( once again first time I ever send money through a money order) she responded, " No that's none of my business." I can tell she can be very nice she was joking around with others there I don't know if maybe she got frustrated with me quickly or maybe it was my confused facial expression. But wow. Lol safe to say I decided not to send my package through her and will never return to this location again.

This post office is in the cut, I didn't know it existed, until I found it on Yelp. I just needed…read moreto drop off a letter to the outside mailbox, so I didn't go inside. But it's good to know that it's a post office over in that area.

I have never had a bad experience with this post office. The workers are very friendly, quick, and…read moreefficient every time I come in

I love that this post office opened up again! I come here for work and sometimes personal. The…read morestaff there are always so friendly and welcoming. way better than the one I used to go to ! i'm not sure why someone would write a poor review because it burnt down, strange. I have nothing bad to say!

Easily accessible in the downtown area among courthouse and county offices. There's drive up…read moremailbox drop offs on Orange. It's a one way street enter through university it'll be in left lane side. Street parking metered or green space limits. Ramp entrance on south side of building. PO Boxes available. Shipping envelopes, boxes flat rate. Special occasions boxes, greeting cards by the check out counter. Benches inside for waiting. Passport services only on Saturdays.

I moved my office in downtown Riverside 8 months ago. I did a change of address online 10 days…read moreprior to moving. Since them I do not always get my mail. I have to retrieve it from my old office from time to time or it is brought to me, for lack of a sticker. I have done formal complaints online; calls with the USPS local supervisors and gone in person. Despite that and updating my change as recently as 6 weeks ago to extend my time for forwarding to May 2027, I got no mail for the period of June 11 through 21. If you call the USPS 800 number you will hang out for over 1/2 hour and give up. I am not going to fill out another 10 page complaint form; did that 3 times. So no matter what you do to fix their problem, it is not going to happen. I did get one piece of mail in the last 2 weeks; another piece brought over by the receptionist from my old location. At one point at the end of March I got the building owner's 8 pieces of mail with just her name and address on her envelopes put into my mailbox. How does that even happen.

If you need your passport done - do it here! Lenora is the woman to talk too. She took her time,…read moremade my passport photo look amazing and even let me go back to my house and pick up my passport when I accidentally left it at home.

I went in to get money order woman of Asian accent. The machine was taking long to process my card…read morebut it said do not remove b**** removed it anyway. I don't even want to give it one a star, 0 stars

This post office is located in a shopping center . Parking is free and easy . There are usually one…read moreto two people working the counter. I went in to mail back some packages (returns). I had some information that needed to be scanned from my phone. Everything went the way it was supposed to and I was able to receive a receipt so I was happy.

Just watched the post office truck on my front camera of my driveway and mailbox blast past my…read morehouse. Stop for a second to my neighbors not getting out and delivering their mail and keep going by. Skipping my house entirely. Then I get a notification that package was attempted but rescheduled because "Business was close" Um I live in a rural farm area with no businesses around. And post person didnt even stop in front of my house to attempt said delivery. And yes my family was home. I called customer support and they were weirded out when I said it's a house in a neighborhood. Gave me the number for my local post office. Called NINE times and it kept ringing ended with a busy dial tone no one answering. And its only 1245 PST and said office is not closed till 2pm. Delivery "attempt" notice, what a joke, was at 11:59 AM PST. Unfortunately this is the closest to my house or I would go elsewhere. Big building but no self service kiosks so be prepared to wait

I just think that everyone should pack their patience . Someone drove through the front of that…read morestore and it was a very very dangerous situation for the people working there. They had to move over to Rite Aid in order to accommodate the customers. It has been a very tough for them and for all of us who use that location on a daily basis. Their staff is awesome and has done nothing but bend over backwards to make sure that everybody has what they need. Luckily, they move back into the original spot on Monday so everyone who wants to hate on it wasn't down in there when the lady crashed into the front door. Calm down

I've used this location before and have generally had positive experiences, which made today's…read moreinteraction even more disappointing. I came in to return an item after the manufacturer instructed me to ship it through UPS using their account. Before I could even pull up the return information on my phone, the associate immediately became dismissive and told me, "We don't do that. We aren't UPS." I tried explaining that I was simply following the manufacturer's instructions, but she repeated the same statement in an increasingly rude tone and offered no attempt to understand what I was trying to accomplish. When I asked where an actual UPS hub was located, instead of providing basic customer service, she told me to "Google it on your phone." There is a difference between not being able to help and not wanting to help. I understand if this location couldn't process my return. What I don't understand is the complete lack of professionalism, patience, or courtesy. Customer service isn't just about having the right answer--it's about how you communicate it. A simple explanation and a helpful suggestion would have taken 30 seconds. Instead, I was treated like an inconvenience from the moment I walked in. This location is usually friendly and helpful, which is why this interaction stood out so much. The associate I dealt with today could benefit from a refresher on basic customer service. Being knowledgeable is important. Being respectful is mandatory.

The service at this facility is AAA+ The ladies who worked…read morethere are knowledgeable, friendly, very, very helpful and just all around great people. I have not ever had a package go awry. I have always found it convenient, reasonably priced and reliable. I also have packages delivered there. It is very convenient and I assume easier for the delivery people. Although you know what happens when you assume. I highly recommend Send and Receive Mail!

I just love this shop. Takes care of my mailing needs, Amazon returns and EVERYTIME I go into that…read moreshop I walk out with a freshly baked good or hand crafted item. The ladies are friendly and so very helpful.

This is my second time returning to this particular post office after giving it a subpar review…read moreregarding the customer service at the counter. On this particular occasion, the lines were beyond horrendous! It was as if it were days away from Christmas! They were two equally long lines. One to pick up mail and the other to send out. I must say this location must be poorly led as there was not enough organization to handle the situation. It took 17 minutes to finally get to the counter. But I will say that after my encounter with Mr. Donald, it really made every minute worth waiting. His customer service was extraordinary as he was exemplary and had a million smile that surely changed the atmosphere for me. He was extremely professional in making sure I was completely satisfied before sending me on my way. It's employees like this that's really give USPS the distinction that it deserves. Thank you, Mr. Donald. I look forward to be assisted by you again...

Have not had any bad experiences here. I like that they have self service kiosks which was…read moreactually faster than waiting in line. I saw people still waiting in line after I was done mailing my package at the kiosk.