This is my second time returning to this particular post office after giving it a subpar review…read moreregarding the customer service at the counter. On this particular occasion, the lines were beyond horrendous! It was as if it were days away from Christmas! They were two equally long lines. One to pick up mail and the other to send out. I must say this location must be poorly led as there was not enough organization to handle the situation. It took 17 minutes to finally get to the counter. But I will say that after my encounter with Mr. Donald, it really made every minute worth waiting. His customer service was extraordinary as he was exemplary and had a million smile that surely changed the atmosphere for me. He was extremely professional in making sure I was completely satisfied before sending me on my way. It's employees like this that's really give USPS the distinction that it deserves. Thank you, Mr. Donald. I look forward to be assisted by you again...

Have not had any bad experiences here. I like that they have self service kiosks which was…read moreactually faster than waiting in line. I saw people still waiting in line after I was done mailing my package at the kiosk.

great customer service KC and all the ladies do a wonderful job. I bring multiple packages a day…read morebeen coming here for 2 years now going on 3

Everyone at this usps seems like they don't want to be here. I moved to Moreno Valley to help my…read moreelderly mom with some stuff and i needed to change my P.O. Box to her address for the couple of months im down here. I'm 10+ hours from where i live and im not going to be moving down permanently. So when it took change of address to USPS the lady told me I needed something from my PO Box to be able to change my address but I told her I'm 10+ hours away. How do I get something from my PO Box and she said OK then I need something with your name on the new address, how am I supposed to get something with my name on the new address if I'm not gonna permanently be living there? I'm not gonna change my mom's stuff to me. He's gonna make it more difficult on her.. why is it so hard to just temporarily get my mail sent to my mom's house?

My favorite spot for Amazon returns. Quick and friendly service. I'm in and out without hassle…read more Also a great alternative for shipping us postal service without the extremely long lines. Of course UPS shipping for those without access to creating your own shipments online. They will ask take your shipments if you prepare your own online for significant savings in time, packing and shipping costs. They provide receipts for all transactions with tracking info.

We just relocated to Moval and have had many experience with UPS ... this branch has the most…read morehardworking staff, professional demeanor , courteous and very fast. We could see how they multi task without having clients wait long. This is by far the best UPS branch I've been. Staff are dedicated to their job and customers. The first time I went there, I told my son the guy with mustache had a minty breath and was so fast multi tasking and was very patient because I was slow, lol.

This location completely lost my package it was a simple put into the postal service box and ensure…read moreit gets scanned and shipped out with the postal service provider . I found out that my package never left the building when I called the company that was to receive the package . I believe this company stole my the contents of my package because when asked for them to check the Video footage they claimed to not have any footage from that day . This is completely unacceptable. The contents of the package was over $500

Line is short here for passport renewal. Small office with 2 clerks same as large post office and…read moreonly two clerks working there.

The location has very fast and friendly service. A variety of service options that fit most…read morebusiness needs. I stop by at least once a month and have always am in and out in less than 5 minutes.

I returned a few personal and Amazon items over the years with no issues. This particular time I…read morebrought back an Amazon package in the original package I got from Amazon. The lady/clerk/rep accepted it. Got the receipt. It took 2 weeks before I received my refund. I have been to other UPS stores with my returns and received my refund same day Was this poor service directed solely towards me? Why is this particular UPS store so different they process a return so poorly? What training did they miss in regards to returns? If this rep knew there was going to be an issue ahead, why didn't they just say so? I just go to a different UPS store and avoid this Lasselle St and Iris Ave store like covid19, SARS and plague. Substandard. Unsatisfactory. Poor customer service.

I love this little post office, it's close to the house and on rare occasions do you have to wait…read morein line. Staff is polite and always ready to help

So I love my little homey post office. The staff that works this location is always helpful,…read morefriendly and fast. Totally my post office of choice.

Customer service has gotten better, the last few times I went. I usually prefer to use the kiosk,…read moreand will only go to the counter, if I absolutely have to. Cause let me tell you, I had dealt with some rude a** employees there, just rude for no reason. Mad cause the sun is out, type stuff. I've dealt with different faces and better attitudes lately. But the kiosk is still my preferred choice.

I HATE this USPS office with every fiber of my being. They never fail to completely waste my time…read more The first time was a few months back when our mail was being broken into. I was having to go to this office to pick up my mail and the employees sent me on a wild goose chase trying to get why was incredibly time sensitive mail. They told me my mail was delivered to my mailbox, so I went home and checked my mailbox. No mail. I drove BACK to the office and they swore up and down they didn't have my mail. I left and eventually went back that same day and lo and behold, my mail was at their office the WHOLE TIME. Second instance they wasted my time was today. I went in to find out what I would need to do and complete to get a replacement passport since mine is destroyed. The woman tells me to wait by the door. Then, as other people after me start asking about passports, she tells them they have to make an appointment because the guy who does the passports only takes the first 4 people of the day (what in the hell kind of janky system is this? why are my tax dollars paying this clown?) so I ask the woman if I even have a chance of talking to him an she tells me to continue waiting. After over an hour of waiting, she asks me what I need and I tell her I just need a replacement and she tells me I need to make an appointment. I don't think a single place or person has ever made my piss boil quite this woman and this heinous post office. Thank you for continuing to waste my time and tax dollars.

Depends, ok for mail and copies, etc. Charge more than the post office for most postal…read moreitems,including the stamps. Professional, have a Nortary, call first for Nortary hours

This establishment has gone from one owner to another in the last 10 years. The new owner has made…read morea difference in service. We went for passport pictures and she was relentless to get them perfect. She answered the telephone, helped other clients with faxes, notary, fingerprints and mail. There was no sign of stress! I am happy this service has an owner in the premises who cares.

If you need your passport done - do it here! Lenora is the woman to talk too. She took her time,…read moremade my passport photo look amazing and even let me go back to my house and pick up my passport when I accidentally left it at home.

I went in to get money order woman of Asian accent. The machine was taking long to process my card…read morebut it said do not remove b**** removed it anyway. I don't even want to give it one a star, 0 stars

I usually only come here for their computer/print stations. You're charged by the minute and their…read morecomputers are slower than molasses. The store associates here are usually friendly and helpful.

ABSOLUTE WORST CUSTOMER SERVICE EVER. Black lady with glasses acted like we were an…read moreinconvenience... when all i had was a drop off & i asked for a scan & she was so rude & didn't offer any help. drive the extra miles & go anywhere else