If I could give this place a worse review i would. After 2 attempts on trying to get my bed frame delivered the post office lady refuses to bring my package and wants me pick it up myself, because it's too heavy for her. Well you chose the job not me do it right or don't do it at all. No response neither every time I call they never answered and if they do,they are rude and don't really provide any help. The same way they demands bail out money they should do their jobs better if they want that pay. I'm calling bbb if my package is not here this week read more

Very bad service. Waiting to get my package for over an HOUR! You ring the bell and nobody comes to the door. When they do they only take the first 2 people on line and shut the door again read more

This post office is specifically not following covid guidelines. Too many people in a small space, 2 parallel lines to wait in that are no where close to 6 feet apart. Stay waway unless you have no other choice! read more

Worse customer service takes more than 1 hour to get help if they would provide better service by phone will help by coming over

this is the worst usps ive ever been to in my life. i keep coming back here thinking it won't be that bad bc it's nearby but it seems to get worse every time. this is the SLOWEST POST OFFICE IN THE LOS ANGELES AREA. they need to either put more employees at the windows or hire faster ones altogether. please avoid if possible. read more

If I could, I would have rated them a "0". Like, does Human Resource ever interview people to work here? It just seems they bring in the most unrespectful, UNPROFESSIONAL people to work here. They demand respect yet they somehow think that they're not suppose to give it back. DO THEY THINK THEY'RE MAIL GODS OR SOMETHING? This post office needs to undergo personnel reviews or something. It's absurd. AND WHY, PLEASE TELL ME, WHY DO THEY HAVE A PHONE AND NOT USE IT? Clearly they also have some decor issues. I hate this place. read more

Only two people working and the guy working the package pick up left without saying a word and I didn't get my packages.

Worst customer service ever Sue took care of me, I asked her a question and she said you need this I'm going to get the supervisor. I never asked for a supervisor. She took 3 people before me and was rude to all of them worst place to come. The "supervisor" came all aggressive talking about 9/11 mind You i said SUE is very rude not just me but three people before me the "supervisor" says Nah I have worked with her for 6 years . I guess he does not care about how she cares for clients . read more

Worst than the DMV!! You have to know how to ask the right questions, otherwise the tellers push back like they hate their job. The package pick up window opens later than announced and do not recommend coming here if you are on a time schedule. read more

Worst Post Office EVER! I hate the whole idea of having to be in the area of their delivery.. Never in my life, have I ran across so many unprofessional, inconsiderate Mail Workers in my life. My mail comes up STOLEN, the packages ALWAYS HAS A OPENING, because they're peeking inside, to see what it is .. And the mail carrier on my route is a TOTAL B-I-T-C-H! She's attempted to steal my packages and I had to chase her down in my vehicle.. She won't deliver our packages, which pisses me off.. There aren't any dogs in the yard, so what's the issue.. I wouldn't recommended doing business with this P/O.. If we could choose, they wouldn't be on my list read more

WARNING!!! TO ANNYONE GOING TO THIS POST OFFICE WARNING!!!! What is the reason of paying Priority Mail of $6.45, if your documents won't get delivered on time. My PACKAGE was to be delivered to Neptune in San Pedro, CA 90731, instead it went to IN INDIANAPOLIS, IN 46241 !!!!!! Why??!!! What is wrong with you STUPID PEOPLE !!!! I knew better to deliver something in a area like this GHETTO post office, Uneducated Staff only with a High school or GED education!!! that can't even read numbers or letters!! I' am so infuriated!!! I want my money back!!!$$$$$ This is the worst experience I have ever gotten!! It's papers for my MOTHERS CREMATION YOU STUPID PEOPLE!!!! I want to cry over the frustration of this post office!!! read more

This place sucks big time. You'll be safe to put aside 15-30 min wait time to pick up a package. Today there were 32+ waiting and some guy walks in and says "aw shiet.." And a soft chuckle rolls through the crowd bc we all hate it here too. Bleh why does his place have to be my post office???? read more

Literally the shittiest post office ever. They provide no service and have customers waiting forever while they jack off in the back.

I see that most people write reviews to complain about this post office. I visited at a good time with a short wait. I sent my package media mail. I save the clerk time from asking me questions by covering everything with my script, "The package is to be sent media mail, I don't need insurance or deliver confirmation. There's nothing liquid, fragile, perishable, or potentially hazardous. No batteries, no perfumes, or anything like that." I'm not sure if she heard me right because she asked a couple of things I already covered. I bought some international forever stamps and domestic forever stamps. Overall, the whole visit went by smoothly. read more

Manager should consider hiring employees who will appreciate their jobs. Never open a store without a smile. I am shocked by the quality of service, it seems that some of the employees want to make it through their days by doing little as possible. With the high Latino population, I am also surprised that USPS hasn't set aside funds to educate their workers in at least Spanish, or re-hire with individuals who can speak the language. I come to this post office for convenience, but I feel the electronic machine in the front probably provides the best service. Hire enthusiastic and welcoming employees, educate your current and future staff in foreign languages and you will build a stronger community. read more

It's the worst post office. The worst. Maybe I shouldn't be surprised anymore, I've lived near here for 12 years and have never had a pleasant experience. But just today I called here to find out why a parcel wasn't getting delivered today, even though it was marked for delivery. (The carrier had the package in his truck but decided he had too many packages that day, so he just made the decision to stop delivering them.) I was asked by the woman on the phone, "Well, would you like me to come over to the carrier truck and climb in the back and personally get your package for you?" I mean, there are no words. I tried to explain again the situation. That was when I was promptly hung up on. Classy. read more

UGH WHY DO ALL MY PACKAGES HAVE TO COME HERE..... service sucks and the people are so unhappy to work there. I can't avoid this place though because all my packages get sent here :( It's like a mix of USC students and people who live around the area, so mostly african american and hispanics. The people who work there are so unaccommodating and impatient to help and serve you. One woman was having trouble understanding what the worker was saying and the worker just rolled his eyes at her and repeated his message impatiently again. All in all, there is so much unnecessary attitude in this place! i wish i could never come back again. read more

Worst service ever they lost important mail that I had been waiting for . always putting other peoples mail on my POBoX manager always rude and have no people skills . I called they had me on hold forever!!!!! I need to get my mail deliver to my house and not to someones elses home!!! read more

The worst service I have ever received! Workers are extremely rude and unprofessional. They say you can start picking up your package at "9:30am," yea right...more like 10am after you call for their supervisor multiple times. Horrible Horrible Horrible! read more

Came here around 1:20pm on a Thursday,customer service not the greatest . Will avoid coming to this post office .

Is it a good sign when a post office has bulletproof glass? I know this post office since it served USC and the surrounding areas, and it was also the closest as it was right across the street, on Vermont. It's a typical post office, and the workers were actually nice. But it's old, and the clientele could be described as "sketchy." A plus... it's open until 7pm M-F (til 5pm on Sat). No drive-thru mailboxes though... you have to park along the curb on 36th and get out to drop off mail. read more

I remember I came here to mail in a tax return...on the 15th! (I tried to do it earlier y'all but I had technical difficulties with the e-filing/printing; my family is almost all accountants so I know earlier is better!) I picked this spot since it was the closest one to my job with the latest hours. Despite the large volume of folks arriving/departing, it seemed to go pretty smoothly. I found a parking spot and I was in and out MUCH more quickly than I expected. I did not care for the panhandler outside though, and offered him stamps if he wanted 'em since I don't give money. He said no, and moved on to compliment a guy in a really nice vintage car. Overall, not a bad experience. read more

PROS: -open lobby -multiple mailboxes outside -inside lobby you can easily drop off letters -good amount of parking CONS: -opens late -RUDE woman who opens up (i came to purchase a large bubbled envelope and when i showed her what i was doing she questioned me and didnt understand why i was there to purchase an envelope.) -usually 2 windows open -slow workers (move like snails i tell you...) aka its a post office... if you need to mail something come here but dont expect to be served quickly... read more

Sadly no matter what I say about this place, I'm sure I haven't seen the last of it. There's parking and it's a five minute walk from my place, so there's that. There was a huge mob of people waiting to send packages, but even more people were just standing around the window to pick up their packages. I didn't see anyone show up at the window for the entire time I was there last time, which is bleak because I was there for 40 MINUTES! I had everything ready to send, I just needed to tape the box. But you can't find tape or any basic office supplies so I had to buy some at the Smart and Final across the street. read more

It amazes me the kind of poor quality of service you get at this place. Employee name SUE was sssoo unprofessional.!! Horrible customer service . Acting like she was doing me a favor!! Wth.. I am a tax payer, I am paying your salary. I suggest retraining SUE, customer service 101. read more

I don't ever come to the post office, because I usually never have problems with receiving packages or mail for that matter. The staff are obviously hating their jobs and their lives, because what other explanation is there for their rude ass manners. I have never been to any establishment with such rude employees. Never coming here again, if needed I will wait longer and have my mail or deliveries transferred to another location. read more

It takes more than 30 minutes to just pick up a package. The setup here is unlike literally every other post office I've ever been to. Instead of the employees *gasp* doing actual work, they make it so that one person handles ALL of the packages. The worker comes up to the door, takes everyone's slips, and 20-40+ minutes later comes back, hopefully with everyone's packages. This person apparently also handles all passport scheduling. So you show up with your slip, wait 10-20 minutes or more for the employee to show up at the door and hand out some of the people's packages, then she takes your slip and everyone else's, then you wait between 20-40 more minutes, then you get your package (assuming she could find it). At every other post office I've been to across the US, you get in line like a normal customer, get to the window and give your slip, then the employee gets off their butt and gets the package for you. It would be much more efficient to do it this way, as this post office always has 3-4 people working the main mail window, but the employees are so lazy, that they decide it's better to inconvenience customers by making their wait time extremely excessive and just have ONE person handling all the package slips. Insanely ridiculous. It makes me long for the days in NH with the postal worker who bent my father's day card, and then LIED TO MY FACE even though I watched her bend it, because at least I could get my package in under 10 minutes. read more

What the heck!! There's a nice woman assisting customers in the lobby. However. It's 1:35 and the line hasn't moved for 20 minutes. There's only one window open with 15 people in line and growing. We don't have luxury of going to another post office. This is awful. read more

US Post Office - Post Offices Near Me - Los Angeles, California

This post office is horrible. The post office altogether is a JOKE. When it comes to shipping do not use them. Priority mail is a joke tracking it is a joke. Fed-Ex or UPS is the way to go. Trust me! read more

This place sucks. Very unorganized. Make people wait in line for nothing (no one is there working and no employee seems to know if someone will come in to help you). Leaving package for drop off will take days to ship. They need to get rid of this location or better train the employees. read more

Ghetto as hell. I went online to reroute my mail which was priority mail; I changed my service for a pick up at this location two days in advance before my initial delivery. The day my mail was supposed to be at this location I called only to find out that the carrier put my mail on the truck. So I then proceeded to ask for a supervisor and was provided a number to corporate. after staying on hold for about an hour I called this location back to ask for someone immediately as I needed answers and I was advised that my package was not with the carrier and that the girl I was on the phone with prior actually found my package. I didn't even get a chance to come pick it up that day because I had to work a 16 hour shift and the manager I spoke to at this location who happened to be nonchalant was so dismissive. So distasteful. Avoid at all costs! read more

Not the quickest or most accommodating postal facility I've been to. It is convenient they have parking but the lot although quite large is very busy at times. Come with this in mind as well as slow moving lines inside. read more

Got here to get my package for 3rd time. Been waiting for at least an hour every time I come, even I go there 8-8:30 in the morning. We people could hear laughing inside, Door never opened until one of us get mad and knock on the door and shout. All three times :( read more

Have made complaints and still no mail have called the corporate office and still no questions answered the worst post office in Los Angeles

I don't write a lot of reviews , at all, but this is necessary. This is by far, the most unorganized, undisciplined post office in existence. When they don't feel like mailing your mail, they send it to this location. The employees here do not care about you or your mail. You have a better chance at letting them return your package back to sender and requesting a different mailing service, than to get your mail from them. The sad part is that if it was their mail, they would care..but its not. More than 5 times I've been here, and all times they have took over an hour to find a package of mine that should've been delivered to my address in the beginning anyways. There was a woman in here in almost tears because they throw her mail and leave it in the rain and it broke my heart. These people need new structure, employment and it needs to be fixed. read more

If you need a passport appointment this is the place to go. Sue made the process very easy and timely.

since this is the closest location near me and no mail box within miles or outside. I would suspect a federally regulated business have standards and some type of ethics, but they dont. The woman didnt want to help me property lable and enclose my package and people sit here and act like you owe them something. Managent seems so unprofessional. Please make up for the service you are supposed to offer since postal options are very limited here!!! read more

Cheese n rice! I had been expecting a package from an out of state family member and it took over 2 weeks and still hadn't heard anything so I called up to the post office. They said they had gotten it in about a week ago and to come pick it up. However, upon arrival I was told that my package had been misplaced and they didn't know where it is. WHile I was standing in line at the pickup window there were 4 other people with the same or similar problem.. all of our packages had been lost and they gave us all a number to call. This number was some generic automated tone that took forever to actually get through to someone and that was after pressing about 10 numbers in the process to navigate through the system. Luckily they found my package a few days later and I was able to pick it up and I hope I can say the same for the other people but I doubt that's the case. read more

Worst service ever! Don't go to this USPS. All the staff are rude and impatient. They don't have shipping forms and pens on the table and they won't let u to borrow their pens so bring your own pen or don't go there. I would rather drive far away to another location. read more

I saw a review similar to my experience so I wanted to make sure everyone is aware this will probably happen to you so don't have high expectations for customer service. I asked about a package of mine and I gave the lady my tracking number then she left me on hold. A few seconds later someone picked up and then hung up immediately. So rude and not okay. read more