Closed up tight at 5:30 pm on a weekday which is fine because I only needed to drop off my…read morepostcards. While this post office does have mailboxes out at the curb, they don't have a slot for easy use. You'll need to park and get out of your car. Yes, I'm that lazy. [Review 15244 overall, 746 of 2021, number 1103 in Massachusetts.]

Staff at the Post Office recognize us as customers and go out of their way to personalize service…read more Even during, "lobby only" hours I have been offered regular services to save my having to make another trip. The facility is spotlessly clean, and current safety protocols are upheld.

I've used this post office many times and usually only have quick prepaid QR-code drop offs. Today…read moreI arrived at 11:58 AM before the posted 12 PM Saturday closing time. Instead of helping process the packages, the employee immediately told me she "needed to stop at 12" and repeatedly pressured me about the truck leaving. I have a disability that affects my cognitive processing under pressure, and the interaction caused me to become visibly overwhelmed and unable to pull up my QR codes quickly. When the clock hit 12, I was told "It's 12. I need to stop" and was refused service and told to leave, despite already being inside before closing. What upset me most is that there was no attempt at patience, flexibility, or basic empathy. Even if the packages couldn't make that day's truck, they still could have been accepted for the next shipment day. Because this happened on a Saturday before Memorial Day, I'm now delayed several extra days, which matters because reselling is currently my only source of income after losing my job due to disability. I understand employees have schedules and pickup deadlines, but customers who arrive before closing should not be treated this way. The interaction felt unnecessarily cold and dismissive.

The staff are incredibly helpful and friendly -- we love them! We are frequent package-mailers,…read moreand we prefer this post office to any of the other nearby locations.

Mon-Fri 9:00am - 5:00pm Sat 9:00am - 12:00pm…read moreSun Closed Small post office on Route 20 by Whole Foods. The front desk guy is really nice and very helpful. He's good about helping find the best/cheapest way to send a package.

Great post office. Small. But the staff is friendly and will actually help you find the cheapest…read moreway to ship a package.

Avoid - Set up an installation with Sue in April and put down a deposit for a premium post to be…read moreinstalled "sometime in May". I have been reaching out since the start of June and received no response to calls, voicemails, emails, or even the website chatbot "talk to a human" function. It's end of June now and I'm fairly sure I've been scammed.

I reached out to request a mail post installation, spoke with Sue and paid the $250 deposit. When I…read morehadn't heard back a week later, I reached out and was told that Pat's truck broke down and they weren't sure when they would be able to schedule an installation. It's been over a month and I haven't been able to get in touch with them since (I've tried texting, calling, email, Facebook, and even scheduling a phone consultation through their site). They've been completely unresponsive. I've requested a refund but have not gotten anything back yet. I wouldn't recommend trying to hire Pat's Posts. I reached out to another company who immediately put me on their schedule for next week.

Was in and out in a flash today! Carolyn was very sweet and helpful. What a lovely post office…read moreexperience!

The staff @ the Westford (MA) post office are 100% helpful, courteous, knowledgeable, positive &…read morefriendly!! Oh, & patient :) I buy commemorative stamps & am often picky about the ones I would like.

Interesting little PO at the corner of Comm Ave and Melrose St, I think the word I am looking for…read moreis "nondescript" for the building itself. PO is on the first floor, there is a small parking lot on one side with exit onto Melrose St. I only needed to drop off a small package with a paid label on it, and the box to put packages in said "letters only". I went in and the guy in front of me was dropping off something he had received by mistake (pretty nice, most people would probably just toss it out) and I handed my package to the nice woman at the counter. She was very nice, gave me a receipt so I could track it and off I went. If you were to go here during the holidays - or to get your envelope postmarked on April 15 - the line would probably be out the door since it is a tiny space, but arrive early or go to another location (that probably will not have free parking).

Watch out! Verbally abusive postal clerk! I have never been to a post office that didn't have drop…read moreoff service for prepaid packages. When I arrived at the post office there was no prepaid drop box in the hallway. There was a long line of people waiting in line to do business that involved clerk services. As is the custom in every other post office that I have frequented, I politely excused myself as I went to drop my package off at the counter. Suddenly the big burly male clerk shouted at me yelling about how I had Cut the line. I politely explained that my package was prepaid and I was leaving it on the counter as I was the protocol in Newtonville. The clerk snarked at me saying "Well this isn't Newtonville". I was so shocked and offended by his raging, disproportionate response to my mistake that I snatched my package and turned to leave. I didn't intend to but was so upset that I shouted "F" YOU, on my way out the door. I am embarrassed by my blurted response. However, I have NEVER been treated so abusively. That clerk has no business working with the public!

The fact that I live a mile away from this post office and will drive to route 30's post office…read morebecause the man that works there is so incredibly rude. It's pretty sad.

What? I don't have to wait in a line out the door and into the parking lot?…read more ...and I am greeted with a smile and helped ever so nicely? Whoa I am loving this! Off the beaten path I over heard some of the locals talk about swinging by the Post Office. In my experience I haven't had much luck swinging by the Post Office. Typically I go in with my Yelp app in hand. I had to check this out and to my amazement I found this Post Office tucked into the shopping plaza near the Green Chili and the hardware store. Yes it is out of the way in Saxonville but the drive over beats the time I've had to wait in line at the Cochituate location. The line there is long and NO one. NO ONE is happy on either side of the counter. Don't get me wrong, I feel for the clerks that come in to do their job to get the huff and puff of those having to stand in line. I guess if you don't' know and you are in a hurry then I can see how the frustration can begin to build. However, I have yet to see where tapping your foot got anyone closer to the front. So depending on which side of town I am on I will either venture to a UPS Store or to this location.