A friend who uses a wheelchair needed my assistance on Tuesday, 12/12. I was very thankful to find…read morethe parking lot almost empty, and a spot available right by the door. This location on Two Bunch Palms Road is always very clean snd well lit. There were two employees working at the counter: an older man and older woman. Even though we were in line, I expected a long wait as the customers being served seemed to have more than simple transactions ;) . Yet, our wait time was less than two minutes after getting in line. The woman employee (apologies for not noting her name) was friendly, smiling and very very patient which so helpful to my friend, who was sending packages overseas and had several questions. She explained to him the procedures for verifying the safety of each packages' contents, the weight and the appropriate $ to ship. His were not simple transactions and questions either, and she thanked him for 'his' patience. And just like that: his presented his card, given his receipt and we were on our way. I recommend the good folks at this post office. * why was this not a 5-star review? The entrance/exit is not fitted with the buttons and mechanism that automatically open them for wheelchair-access. I use this post office regularly, but only discovered this (as I was assisting someone using a chair). The DHS USPO appears to be newer rather than older. Given the demographics of our Valley residents and visitors, and as a 21st Century courtesy/respect/awareness that not everyone can reach out and pull forward a door handle, I am optimistic this can be corrected.

For nearly a week, the carrier for Desert Crest Country Club, 92241 zip code, has failed to deliver…read moremy mail. Multiple requests have been made to delivery items I know have come to the DHS post office for me, because I receive informed delivery notifications every day. The supervisor, Javier, claims to have personally handed my mail to the carrier--whose name supervisor refuses to disclose--and assured me that the following day all my mail would be delivered. No one else has tampered with my mail, as I have kept an eye out waiting for carrier, who is apparently withholding/stealing or otherwise tampering with my mail, including a copy of a deed to real estate property, my election ballot, and various other important documents, per my daily USPS informed delivery email.

I came to pick up my mail on hold at the US post office on Sunrise in Palm Springs. What a…read morehorrible experience! First I waited in line for 10 minutes to speak with someone at the counter. When I finally get to speak with someone, I'm informed I have to go to another window to pick up my mail. I'm still waiting..its been 30 minutes thus far. Finally got to the window...wow...just to pick up mail so it doesn't get stolen from my locked mailbox.

I had a problem with a priority mail box shipped to me. It was tracked as delivered. No one could…read morefind it. I went to the Palm Springs Post Office and I was seen by a supervisor in aprox 10 minutes and the package was delivered to my office reception desk that same afternoon.

Lady at the counter was rude af. Had an attitude about helping customers in line talking about " I…read moredidn't call any body up yet". With a stink attitude. Rushing customers to explain why they are there at the post office. Huffing and puffing about everyone needing a label printed out for them. Why are you working customer facing positions if you cannot be a customer facing person?

Went in this morning, line was out the door, finally PO opened and the machines didn't work so…read moreeveryone stood in line or left. I went to the self service machine to mail my package. Other day was in the PO and only 1 person again was working with the line to the door. Your workers are exhausted and most of the time friendly but your working conditions are unimaginable for all the people that really need jobs. Hire more people, have your machines in good working conditions...Isn't that your responsibility as a business or a good business.

Kevin is a loose cannon .. The guy is as rude as they can be... I walked up to the line as soon as…read morea customer was finished and he shouted at me wait till I call you ... Fair enough than he ask me what was so funny I said he was funny... He than told me to never come back again.. Meanwhile I had my little puppy with me and was just mailing out my taxes ... The guy definitely needs a speaking to!!! I asked who is manager was he directs me around the corner ... I didn't see manager so I though I just yelp it instead.. He goes yep 30yr here with the postal service ... I'm like great ... I bit my tongue and laughed inside as I kind of felt bad for him ... There was no reason to really speak to me the way he did nor did I feel he needed to escalate his attitude while I was actually very chill ...

Hands down the best post office ever! The postman behind the counter with the glasses is always…read morehelpful, friendly, and patient. He's like this all the time, even during Christmas and Thanksgiving!

Kathy and Labie are amazing... the best post office in the ENTIRE USA! I always get my mail and…read morepackages. With out Kathy and Labie, I don't know what we would do. Pioneertown LOVES you!!!

I love this little post office. It reminds me of the little post office I used in Malaga Cove in…read morePalos Verdes Estates, CA. Easy and convenient.

They are always friendly and know who I am when i walk in. They go above beyond. Chuck has a great…read moresense of humor and Caroline knows her business and super efficient while being friendly.

Super fast, very nice and friendly. I wish all post offices were this way. It's not where I live…read moreso I won't be back but I would if I could.

Excellent location! Easy parking and not at all busy. Tiny location with very friendly and fast…read moreservice. Ideal spot to drop off mail and packages while passing through the area!

The service here is actually better than most post offices I've been living near this post office…read morefor almost 5 years. They have grown so much since I've moved here. They definitely take care of packages. When needed if the package is too big they usually give you a key or you get a yellow slip with your PO Box number on it which you have to show ID but it makes sense for them to check your ID they just want to make sure that it's not the wrong person breaking into your PO Box and stealing your packages.

Excellent and clean service and facilities. Easy to get in n out quickly with no problemsread more

Everyone working here is really nice. Customers can be so impatient, especially with long lines…read more And these folks are professional and kind and clear. Grateful that they are open on a Saturday.

Decent location for your mailing needs. Well situated in the middle of the City. Has adequate…read moreparking. Clean facility. Some cons are: usually long wait time - wish there were more clerks on duty. Self serve lobby hours closes promptly at 7pm weekdays - Wish they closed at 8pm like they used to a while back. No shade for cars in summer time.

this post office is a waste of tax dollars waste of timeI was going to send my attorney money and…read moreit got sent back the lady messed up on the whole entire thing don't ever come here this place deserves a -0

Amazingly, quick and friendly passport photo services even gave me a bunch of extra photos in case…read moreI wanted to add them out very nice people

The team at POSTNET is always so friendly, always going out of their way to add an extra special…read moretouch to their services. Beautiful packaging. Thank you for being so awesome.