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    US Post Office

    2.1 (113 reviews)
    Closed 9:00 am - 5:00 pm

    Services - US Post Office

    Shipping centers

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    Reviews With Photos

    Here are the hours. Only one person works there and she deserves a break
    Reen S.

    Friendly and good customer service! Only one person works there and she deserves a break. See photo for hours.

    Typical greeting when I arrive here. You can't call first because there's no actual phone they answer.
    Laura M.

    Typical greeting when I arrive here is a sign in the middle of the morning saying closed. Will return later. You can't call first because there's no actual phone they answer. And they don't return when they say they will. A 20 minute post office errand takes an hour. If they were a real business they would fail. I'm only here because it's been four days since my overnighted package was shipped. I only come here because they make mistake after mistake. Such bad service. If friends could just listen when I say please use FedEx. It's cheaper...

    Do not go to this location. It should be shut down.
    Steph H.

    USPS really needs to look into this location and possibly shut it down. The employees here are the laziest, rudest people we have encountered in a long time. Today (4/3/2020) at 11:45am we went to send out a return package but wanted a receipt due to the value. There was a makeshift sign out front saying the employee was on "break" and would return at 11:45, at 11:48 am an older man strolled up and asked my husband (who was holding the large box) if that's all he needed and to just leave it there in the hall. What? So he tells him we need a receipt & he replies "you don't need a god damn receipt, it will be scanned and you can check it that way" are you f'n KIDDING ME! I can't believe this USPS employee would speak to a customer in that manner. We in no way were leaving our package with this piece of sh*#. Last year, we went to mail a package here and it was the same nonsense with a makeshift sign saying they were gone. It seems this is very common. Truly, this location should be shut down and I will be reporting the employee we encountered today. And to that miserable man- the postal service will soon be obsolete so karma will catch up to you sir.

    The postmaster shuffling around the parking lot while customers wait in front of a locked post office, during regular business hours.
    Josh B.

    Just the worst. I don't think I've ever had a successful visit to this location. Every time I've been here I had to drive to another post office to complete my task. The only reason I've made the mistake of frequenting this building, is because my mail carrier does not consistently deliver my packages and will leave them here. I'm typing this review while sitting in front of the closed office during regular business hours. The postmaster has posted a hand drawn sign that says he'll return in 15 minutes. I can see him wandering around the parking lot in uniform humming and drinking a sprite.

    Here he is walking away, "I might not be back" he says.
    Rebecca S.

    Years later and this is still the worst post office in Los Angeles. My package was dropped off at this location yesterday. Tracking says my package is at this location. Myself and 3 other customers were locked out during business hours and denied access to this location. If you ever get a package delivered here, have it redirected to a different facility. The worker will pretend to look for your package and then give you a fake number to call that never answers. This happens regularly at this location and I am shocked that the laziness and lockouts are still happening. Instead of Yelp, file a complaint directly with the Inspector General at uspsoig dot gov/file-online-complaint if you want this disrespectful behavior to stop. Giving a one star on Yelp does nothing to help our community get better service at this location. This man needs to retire, it is abundantly clear he has no desire to be of assistance to the good people of Playa del Rey.

    Undelivered packages piled on the desk in the customer area as defense for the impending zombie apocalypse.

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    15 years ago

    this post office is not big but does the same as other post offices. The only thing is the hours are not enough to service the area.

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    Page 3 of 3

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    it's in the same lot as mo's (great bar!) cafe milan (excellent sandwiches!) and matilla realty (my landlord!).

    Mentioned in 2 reviews

    Read more highlights

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    United States Postal Service - May 6, 2026 | Wednesday | Outside | Saw my favorite mail carrier for years, Sylvia & hugged her! | She's pure sunshine!

    United States Postal Service

    (164 reviews)

    Venice

    Venice Beach | This Venice Post Office location is amazing! I've been going here for years!…read moreCustomer service has always been excellent and often times, the people here go above and beyond to help & always with a smile! Busy Bee: Yes, at times, the line can be quite long, but patience is key, especially leading up to the holidays! There are usually two & once in a while, three stations open & they do a great job getting people through the line as quickly as they can! Parking: Free & plentiful! Note: There are numerous gift cards, as well as fun and thoughtful greeting cards to look at while waiting in line! Also, plenty of post office boxes, lockers to retrieve some of your packages & a station where you can weigh your own items and get postage to mail your package! They also have a variety of cool stamps to choose from, which I always enjoy! Outside: There are also gorgeous flowers & plants along the side of the post office gate & walkway! Fun Sightings: Often times, I've even seen cute dogs in line with their friendly owners! Once, someone started singing as we waited in a line! Overall: Over the years, I've "always" had a pleasant experience & leave with a smile! I'm always happy to see the smiling faces of the people who work here, they are amazing and quite genuine; love it!

    Everything. Absolutely everything. Customer service is the pits. I've had personal mail packages…read more stolen from my residence because workers just dump everything to the floor despite online requests (via website/app) with instructions to please leave at front doorstep to broken, cracked merchandise . I've repeatedly brought this up to no avail. I've lost at least 3 packages containing designer clothing to lobby poachers. Then there's the "lost in the mail"instance where a package that was sent back to USPS office never surfaced. No accountability, no concern, no friendly faces. Unless you're elderly and always there. Pffft. Hire NEW people at front desk please. New faces, new fresh and can-do attitudes would be great. It's gotten to the point that I have my personal shopping purchases mail sent to another postal service drop off provider in another CITY and COUNTY. It's inconvenient but reassuring that I WILL receive my mail/packages in a friendly manner and careful handling. Pfffft....

    US Post Office - My label removed from a box and attached to a package going to Oregon. Purse stolen, claim has been filed.

    US Post Office

    (111 reviews)

    This location is excellent but I really don't want to write a good review and then they start…read moregetting long lines like most every other post office. Oh I didn't say why it's excellent. It's excellent because there are no lines! But you didn't read that. And if you did read it, you didn't bother to see where the location was so you can go find it for yourself. That's my attempt at the Jedi mind trick. You didn't see this review. You don't know where the post office is located. You've already forgotten everything you've read and will move along. Now that you're gone, I'll add that parking is easy and the staff is quick and efficient.

    I had a purse ordered from Poshmark that I was tracking online to arrive at my house. When the…read morepackage arrived, it was someone else's package going to Oregon with my label taped to the top. Both tracking numbers were scanned in on 5/15/26 at 6am, mine in a box and the other in plastic. It was very clear mine was ripped off the box and affixed to a random package of the same size. Long story short, my purse was stolen. I've been filing claims and waiting for a call back for weeks. When I went in today to bring in a letter from USPS along with the evidence I had, a female employee began raising her voice as I explained the situation the manager was already aware of. She claimed no one would ever do that, and it must have "fallen off the box" and somehow landed on a random package and got sealed perfectly to it. Other customers were there and kept looking to see what was going on. I kept my voice at a normal level and it became a scene. Overall very disappointed in the worker and how she handled the situation in front of other customers. Moving forward I will only order packages with a signature required.

    US Post Office

    US Post Office

    (285 reviews)

    This is the main post office where you you can get passports photos and submit applications for…read morepassports in addition to all mailing services and purchasing stamps. There were 2 workers here when we arrived and the line seemed long, both workers were very pleasant and smiled and made small conversations with each customer. The guy that helped us had a great smile! It was his birthday, so we wished him a Happy Birthday! He helped us with a Change of Address and told us to step aside to fill out the application, but once we were finished, we could walk up to his counter. Metered parking only, and the time for these meters is 30 mins. After waiting in line and filling out our application, we just made it under 30 minutes. I am giving this location 4 stars because of the smiles and positive attitudes I received from the workers today. I am also happy this office is open on the Saturdays.

    I don't think I've ever been to a USPS store that's had 4 or 5 star reviews, which is really…read moreannoying and unfortunate given that you have to rely on important mail going through them. I have had a least 3 credit cards either lost or stolen in the mail, which is extremely frustrating. The most recent credit card was stolen and the person tried to use it to pay for $200+ at Target! Thankfully a block on the card so they couldn't use it anymore, but they probably just used someone else's stolen card. They really need to crack down on theft. On the occasion I have had to go in for something, I try to go during times I think they'll be less busy. I think the longest I had to wait was 10mins., which could have been much worse so I'll take it. The people working there are usually fine, some even pleasant l, so I gave the review an additional star, but USPS has a long way to go to turn the negative views around.

    The UPS Store

    The UPS Store

    (119 reviews)

    Westchester

    Angela was so helpful with the shipment. Never had such a good experience delivering an item. Best…read moreattitude and service. Thank you, I will be back

    I went to this UPS Store again against my better judgment after having several disappointing…read moreexperiences in the past. Even my neighbor refuses to use this location anymore. Since I was already nearby getting food next door, I decided to give them another chance, but unfortunately, I had another frustrating experience. I brought in an Amazon return exactly the way it had originally been shipped to me -- in a sturdy, secure box with a latch. The employee told me I needed to "box it up." I explained that this was the original packaging it came in. She then changed her explanation and said it needed to be taped because of "Amazon's policies," despite the fact that I was returning it in the exact same condition it was delivered. The employee offered to tape the package, but wanted to charge me $2 just for a small amount of tape. What made the situation more frustrating was that I took the exact same package to another UPS Store afterward, and they accepted it immediately without any issues. This location consistently feels like it creates its own rules and tries to charge customers for every minor thing possible. Customer service return procedures should be more consistent between UPS Store locations, especially for simple returns. I have returned many Amazon packages in the past through different UPS Stores, Whole Foods, Amazon Fresh, Kohl's, and independent mailbox/shipping stores, and none of them had an issue with this type of return. Unfortunately, this experience confirmed why I avoided this location in the first place. Poor customer service, inconsistent policies, and unnecessary charges have made me decide I will not return here again.

    US Post Office - postoffices - Updated June 2026

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