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    US Post Office

    2.1 (113 reviews)
    Closed • Closed

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    Reviews With Photos

    Here are the hours. Only one person works there and she deserves a break
    Reen S.

    Friendly and good customer service! Only one person works there and she deserves a break. See photo for hours.

    Typical greeting when I arrive here. You can't call first because there's no actual phone they answer.
    Laura M.

    Typical greeting when I arrive here is a sign in the middle of the morning saying closed. Will return later. You can't call first because there's no actual phone they answer. And they don't return when they say they will. A 20 minute post office errand takes an hour. If they were a real business they would fail. I'm only here because it's been four days since my overnighted package was shipped. I only come here because they make mistake after mistake. Such bad service. If friends could just listen when I say please use FedEx. It's cheaper...

    Do not go to this location. It should be shut down.
    Steph H.

    USPS really needs to look into this location and possibly shut it down. The employees here are the laziest, rudest people we have encountered in a long time. Today (4/3/2020) at 11:45am we went to send out a return package but wanted a receipt due to the value. There was a makeshift sign out front saying the employee was on "break" and would return at 11:45, at 11:48 am an older man strolled up and asked my husband (who was holding the large box) if that's all he needed and to just leave it there in the hall. What? So he tells him we need a receipt & he replies "you don't need a god damn receipt, it will be scanned and you can check it that way" are you f'n KIDDING ME! I can't believe this USPS employee would speak to a customer in that manner. We in no way were leaving our package with this piece of sh*#. Last year, we went to mail a package here and it was the same nonsense with a makeshift sign saying they were gone. It seems this is very common. Truly, this location should be shut down and I will be reporting the employee we encountered today. And to that miserable man- the postal service will soon be obsolete so karma will catch up to you sir.

    The postmaster shuffling around the parking lot while customers wait in front of a locked post office, during regular business hours.
    Josh B.

    Just the worst. I don't think I've ever had a successful visit to this location. Every time I've been here I had to drive to another post office to complete my task. The only reason I've made the mistake of frequenting this building, is because my mail carrier does not consistently deliver my packages and will leave them here. I'm typing this review while sitting in front of the closed office during regular business hours. The postmaster has posted a hand drawn sign that says he'll return in 15 minutes. I can see him wandering around the parking lot in uniform humming and drinking a sprite.

    Here he is walking away, "I might not be back" he says.
    Rebecca S.

    Years later and this is still the worst post office in Los Angeles. My package was dropped off at this location yesterday. Tracking says my package is at this location. Myself and 3 other customers were locked out during business hours and denied access to this location. If you ever get a package delivered here, have it redirected to a different facility. The worker will pretend to look for your package and then give you a fake number to call that never answers. This happens regularly at this location and I am shocked that the laziness and lockouts are still happening. Instead of Yelp, file a complaint directly with the Inspector General at uspsoig dot gov/file-online-complaint if you want this disrespectful behavior to stop. Giving a one star on Yelp does nothing to help our community get better service at this location. This man needs to retire, it is abundantly clear he has no desire to be of assistance to the good people of Playa del Rey.

    Undelivered packages piled on the desk in the customer area as defense for the impending zombie apocalypse.

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    10 years ago

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    14 years ago

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    8 years ago

    This is the worst postal office ever, everything takes forever, they even ran out of stamps and forms

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    12 years ago

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    15 years ago

    this post office is not big but does the same as other post offices. The only thing is the hours are not enough to service the area.

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    Page 3 of 3

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    “it's in the same lot as mo's (great bar!) cafe milan (excellent sandwiches!) and matilla realty (my landlord!).”

    Mentioned in 2 reviews

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    U.S. Post Office - Line to get inside the USPS.... No customer satisfaction here...

    U.S. Post Office

    (151 reviews)

    Del Rey

    I had to mail something thought media mail to a colleage it was and it was near five o'clock. I…read morewas heading to Costco. This was the closest post office to me. I hadn't been here before. This is in the space where Aunt Kizzy's Back Porch used to be, the soul food restaurant back in the day. It looked very cramped in there for some odd reason. And I noticed they had some very bad reviews about customer service, so I lowered my expectations. Stephanie actually helped me with the package, packaged it up, taped it up. She was very kind and nice. She got me in at ten minutes to five and helped me through the line. I stayed there until five and she gave very good customer service.

    First, let me start out by saying I'm a black female. Every time I come into this location all the…read moreemployees have an attitude, and do not understand 'customer service'. With that said, since they do not know how to treat human beings they should find another job. Normally, if people are unhappy with their job, people have the mental capacity/ability to look for another job. Clearly all the employees that I've become in contact with lack this trait that most people learn while growing up. And yes, they were of the same race. What makes me even more upset? Is that knowing the way the world is today? Certain people still feel the need to act like little kids in a grown-up establishment when serving other others. I will be making an official complaint with upper management.

    US Post Office - Yvette is awesome!!!

    US Post Office

    (45 reviews)

    I popped in here after dropping off my friend at LAX. Of COURSE her suitcase was not meeting the…read more40lb domestic limit United enforces, so I was mailing the extra 11lbs to her PA hotel. There was a line when I entered, but all seemed calm, not stressful, or people sighing heavily, shifting their legs and feet impatiently, and I soon found out why.... One clerk motioned a group over for passport help. The customer recognized him from the 2nd floor passport office and asked if it was slow up there, so they brought him down. No, no, he answered, someone didn't show up for the windows so he came down to help. As he was telling her this, and managing her docs, he put a pile of mail down for the next person in line to grab and go. Then another postal worker arrived to open, but as she did, she motioned to the man in front of me, about 3 from the front, and set a pile of mail down. He went and picked it up and left. Seems these workers KNOW their regulars and multitask to give them their accumulated mail to keep the line moving - BRILLIANT! My overall wait time + service time was about 10 mins then I was out the door. I was able to compare the price for my friend's domestic delivery to PA vs the cost of sending it to her home in France. $43 compared to $113 - domestically for the win! I appreciate the efficiency of this office and that they recognize their regulars. If I ever need to do this type of forwarding items for a friend again, I will definitely return to this branch. Cheers! "CC"

    I got to give credit where credit is due. Yvette hooks me up everytiime I come in here. I yell…read more"dear Evette" she opens the door and hand me a package. Check out the picture I have of her!!!

    United States Postal Service - May 6, 2026 | Wednesday | Outside | Saw my favorite mail carrier for years, Sylvia & hugged her! | She's pure sunshine!

    United States Postal Service

    (166 reviews)

    Venice

    This post office is notorious for telling you that a package has been delivered when it has not…read more You run all over the place looking for a package, checking with neighbors, parcel lockers, the floor, someone else's mailbox, etc and the package is 9/10 nowhere to be found because the person delivering cannot read that the instructions say to leave in a parcel locker or deliver right to the residents' door. This is about the 15th time this has happened and I have lost my patience. When you try to call the actual post office, there is usually someone rude wh is no help at all and you have to end up fighting with either Amazon or whatever store you purchased from. I don't understand marking a package delivered when it clearly wasn't.

    Venice Beach | This Venice Post Office location is amazing! I've been going here for years!…read moreCustomer service has always been excellent and often times, the people here go above and beyond to help & always with a smile! Busy Bee: Yes, at times, the line can be quite long, but patience is key, especially leading up to the holidays! There are usually two & once in a while, three stations open & they do a great job getting people through the line as quickly as they can! Parking: Free & plentiful! Note: There are numerous gift cards, as well as fun and thoughtful greeting cards to look at while waiting in line! Also, plenty of post office boxes, lockers to retrieve some of your packages & a station where you can weigh your own items and get postage to mail your package! They also have a variety of cool stamps to choose from, which I always enjoy! Outside: There are also gorgeous flowers & plants along the side of the post office gate & walkway! Fun Sightings: Often times, I've even seen cute dogs in line with their friendly owners! Once, someone started singing as we waited in a line! Overall: Over the years, I've "always" had a pleasant experience & leave with a smile! I'm always happy to see the smiling faces of the people who work here, they are amazing and quite genuine; love it!

    US Post Office - My label removed from a box and attached to a package going to Oregon. Purse stolen, claim has been filed.

    US Post Office

    (111 reviews)

    I had a purse ordered from Poshmark that I was tracking online to arrive at my house. When the…read morepackage arrived, it was someone else's package going to Oregon with my label taped to the top. Both tracking numbers were scanned in on 5/15/26 at 6am, mine in a box and the other in plastic. It was very clear mine was ripped off the box and affixed to a random package of the same size. Long story short, my purse was stolen. I've been filing claims and waiting for a call back for weeks. When I went in today to bring in a letter from USPS along with the evidence I had, a female employee began raising her voice as I explained the situation the manager was already aware of. She claimed no one would ever do that, and it must have "fallen off the box" and somehow landed on a random package and got sealed perfectly to it. Other customers were there and kept looking to see what was going on. I kept my voice at a normal level and it became a scene. Overall very disappointed in the worker and how she handled the situation in front of other customers. Moving forward I will only order packages with a signature required.

    My experience at this post office has been very disappointing, largely due to the behavior of a…read moremanager (or supervisor) who walks around the lobby speaking down to customers. He openly shouts at people and acting in a confrontational manner. At one point, after I placed my pre paid package in the bin, he directly asked me what I was sending. I explained that it was a 3D-printed plastic product that I sell. He continued to question me in a way that felt more like an interrogation than normal customer service. Very odd questioning for no reason. This consistent type of behavior toward customers is inappropriate and unprofessional. I intend to file an official complaint with USPS regarding how customers are being treated at this location.

    US Post Office

    US Post Office

    (284 reviews)

    This is the main post office where you you can get passports photos and submit applications for…read morepassports in addition to all mailing services and purchasing stamps. There were 2 workers here when we arrived and the line seemed long, both workers were very pleasant and smiled and made small conversations with each customer. The guy that helped us had a great smile! It was his birthday, so we wished him a Happy Birthday! He helped us with a Change of Address and told us to step aside to fill out the application, but once we were finished, we could walk up to his counter. Metered parking only, and the time for these meters is 30 mins. After waiting in line and filling out our application, we just made it under 30 minutes. I am giving this location 4 stars because of the smiles and positive attitudes I received from the workers today. I am also happy this office is open on the Saturdays.

    I don't think I've ever been to a USPS store that's had 4 or 5 star reviews, which is really…read moreannoying and unfortunate given that you have to rely on important mail going through them. I have had a least 3 credit cards either lost or stolen in the mail, which is extremely frustrating. The most recent credit card was stolen and the person tried to use it to pay for $200+ at Target! Thankfully a block on the card so they couldn't use it anymore, but they probably just used someone else's stolen card. They really need to crack down on theft. On the occasion I have had to go in for something, I try to go during times I think they'll be less busy. I think the longest I had to wait was 10mins., which could have been much worse so I'll take it. The people working there are usually fine, some even pleasant l, so I gave the review an additional star, but USPS has a long way to go to turn the negative views around.

    US Post Office - postoffices - Updated September 2026

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