Was headed to improva nails next door with the intention of finding the closest post office right…read moreafter to mail out a package. When I parked I realized there was a small post office right in the same strip mall! such a convenience! I walked over after I got my nails done and waited in a line that moved pretty quickly. It's a small post office but had all the basic packing necessities. Note, ensure your packages are prepped before hand. If you have prepaid packaging you may be charged for using the tape but signs are posted for that. For the convenience, I will definitely be back!

I drive out of my way from Hampton to visit this post office. Every visit has been stress free and…read moreI always get the help I need.

Going to the post office has always been simple. Buying post stamps and shipping off items have…read morebeen my go-to at this location. For this visit, we needed to get a collection of stamps. Sophia usually handled that arena by mostly ordering online, but we were running short so I was given the task to pick some up. It was right after I got off work so I stopped by on the way home. Foot traffic was very minimal which resulted in no wait at all. I actually stood in line for no longer than 15 seconds. As stated earlier, it was for buying a book of stamps. To my surprise, the cost for the book was over $14. Back when I used to ship items off by mail, stamps cost under $10. It's crazy to see the prices go up each year. Unfortunately, we have to accept the changes and move on. Besides the price increase, the transaction went smooth as usual. I know this location will always come in handy for yours truly. Till next time :)

Staff was very helpful. All items for flat rate shipping were in stock including 10 boxes of the…read morelarge flat rate shipping boxes I needed. Large selection of gift cards is convenient for people sending out mail and wanting to throw in a few dollars. The facility was clean and hand sanitizer available upon entrance.

Grafton P.O. went above and beyond for me today. I accidently put a christmas card with gift inside…read morein letter slot inside the building. I did not figure it out until about 2 hours later. I called and every available person searched to find it. It is peak holiday Season and quite busy there; yet, they "went on a mission" to find it before it was shipped out. I truly appreciate everyone's efforts today!

Absolutely LOVE that there are 3 mailboxes for a drop off box outside…read more There is a machine inside where you are able to buy postage if the associates are not working or busy. It makes it very convenient to ship a package. When I have needed to but stamps at the counter or ship a package I've had no issues. I reccomend going here for a great location. No complaints. There is also a bigger drop box if you have a bigger package to ship.

Staff are helpful, knowledgeable, efficient and polite, they try to find you the cheapest way to…read moreship your package if it doesn't require to be anywhere at any particular time. It can be a bit slow as it is really busy at times, but that's because they normally have one person behind the counter. PO Box access at all hours, which is a plus if you're a night shifter. Lunch times are usually between 1-2pm, but this is not always the case. Depending on how busy they are before lunch, they may take a later break, so don't be surprised if it's still closed at 2:45pm...

So, I received the wrong package from Amazon in the mail and needed to return to sender. After…read morecontacting Amazon Customer Service they asked that I return it (for which they'll provide me with the shipping label) to my nearest mailing office. Now, because Google is my Uncle, finding a packaging service near me was as easy as 1,2,3. Pac-N-Mail Plus is a resource space for packing, shipping, printing and business service needs of the residents and businesses in the Hampton Roads Area. Pac N Mail Plus is simply a one stop shop. Walking in, I was immediately embraced with RockStar Customer Service. After being greeted and having an awesome conversation about some of the great business products here, I was immediately assisted with my return. Any entrepreneur would appreciate the outstanding services here that will allow one to do exactly what's needed quickly to go about the rest of the day. Such a dedicated team too! As the young lady was assisting with printing my label to return; the gentlemen showed interest in the portrait frames that I was eyeing, which opened up yet another great conversation. The staff team here were professional and truly understand RockStar Customer Service! Wasting no time or money by ensuring the correct products and services at the right price. PAC N Mail Plus can pack and ship it all. In addition to being such an amazing pack and shipping service, PAC N Mail Plus is also Hampton's premier copy, print and document services center! Convenient store hours, large or small packing/shipping, black and white or color printing, Pac N Mail Plus does it all. Thank you! Happy Holidays!

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

I love the Box Outlet Staff is polite ,including the dog Beauregard who walks the store, (small…read morewarning for those with allergies or phobias). They are always very helpful, and will get you the best deal for whatever you are shipping! In Hampton Roads, there is simply no better place to go then The BOx Outlet :)

Supporting local businesses is important. In this case I'll opt to drive the extra mileage and use…read morePac N Mail near Coliseum. The Box Outlet is the perfect example of what is wrong with customer service. In fact there are too many things to mention. It begins with entering the door and being rudely discounted/treated. The great thing about capitalism is that competition spurs better options. I choose to exercise those options.

The only reason I am giving 4 stars is because of Sandy who turned a bad experience around! Like…read moremany of the reviews I've seen, I was home waiting on a package from my job( I work from home and needed this package in order to work). And it was a Friday and I received notification that the driver could not deliver my package because I was not at home. I was there with my dog and my son. For one, my dog would have barked if he had even come close to my door, let alone knock! He never came to my door and took a pic of my door at such an odd angle, I believe he never even got out of the truck! I called the 800 number and got even more irritating service. Then I received a call from Sandy that evening and was able to get my package. She listened to me and my desperation and actually helped me! There is so little of that going on these days, people actually helping people! I let my company know what happened as well...thank you Sandy!

This is the second time I've had something delivered by fed ex and the second time it's been late …read more Well this second time it wasn't even delivered, I guess I'm gonna have to wait another day to get something I ordered from Amazon that was already a week turn around. I don't know why fedex is doing Amazon deliveries anyways but okay.

This location is large and has a good amount of PO Boxes. It is fairly clean. Wanda.. I think that…read morewas her name. Well she was a delight today 11/29. She was kind, caring and had great customer service skills. She never rushed me, or got upset at the gentleman before me who was older and had difficulty understanding something she was trying to explain. Keep in mind they do close for lunch. Hours are listed