Jas is so incredibly helpful and kind. I've only had positive experiences at this post office. I…read moreappreciate being greeted with a smile and with such warm customer service.

Thanks to my experience yesterday, I'm now doing all my shipping from home Using pirate ship. It's…read moremore effort, but it's far better than dealing with the post office staff. I have to measure and weigh my packages and print my own labels, but it's worth it just to avoid this horrible place.

Maija is awesome! I had a two-part process where I needed…read moreto purchase a self-addressed stamped envelope with certified mail and also send out that package. Maija patiently explained the different rates and had a sweet smile the entire time. I left feeling really glad that employees like this are out there. This job really suits her, because she really is the epitome of good customer service. I don't usually like going to the post office because of crowds, and opt for doing my postage on Pirate Ship and having USPS do pickups at our house, so I was dreading this visit. But it was surprisingly easy with Maija's help today. The facility didn't smell very good...lots of BO but that could be from customers. But glad this location isn't too far away for when I have to go into the post office. Thanks Maija!

Counter opens at 10 am. One self service kiosk available…read morewhich can handle international letters and can also handle packages. Has L, W, D measuring rulers and scale available. Kiosk can also print custom postage. Photo of current PO box rates attached. Large climate controlled indoor space for customer lines and PO boxes. Generally very clean in customer area. Many PO boxes of different sizes present. One to three cashiers available. Package supplies available.

Great customer service at this location. Don't go to ups down the street they are way too busy and…read morethe staff don't care about you. The staff at this location are always friendly and always make what you want to ship work.

I have used this postal annex for years and until yesterday enjoyed the convenience and customer…read moreservice. Last Thursday I went in with an express envelope a friend had already provided postage for. My intent was to just drop it off for mail pick up. My friend's post office in SoCal used international postage and this caused quite an upset to Jessica. Jessica check the amount was correct but was just unsure. I told her I was willing to put it another envelope and pay the higher postal annex cost (nearly double the postage on the envelope). She insisted she wanted to check with USPS that would pick up and would call me. Her intensity around it triggered a customer behind me to say "couldn't she just take it to the post office." I told him I enjoy the convenience of this Postal Annex. She did call me later and was unsure. By then I had spoken with my friend and explained to Jessica that the post office placed the postage. She decided it would be ok and would send it out. This was priority mail and by Monday my friends post office had not received it. I called the annex to inquire if they MIGHT have scanned. A different employee said no but she would check with her driver on Wed as he did scan it. On Tuesday, I get an unsolicited, agitated call from Jessica saying she had a note, basically super pissy at me that no one scanned it, why would they, etc. I was like hey "I just called to see if you might have scanned it since I told you it needed to be there next day. I wish I had just put it a new envelope and paid the $50. But you talked me out of doing that." She began to deny that she had done so and continued her intensity over the scanning and international stamps. So I ended the call and this ends my years of use and adoration for this small, local business.

Great customer service! I had a Tiktok item to return and…read morethe barcode wasn't working, but the associate was so patient and helped me figure it out without making me feel rushed or unprepared when customers were waiting to be helped. Wish I got their name because I had to leave quickly for work, but I would prefer to return to this store anytime because of her!

The woman working today (Ashley) was incredibly rude when we asked basic questions about getting a…read morenotary completed. Her attitude is terrible. I also saw her interacting with other guests who had a question about shipping a package with passive aggressive comments. Music was blaring and it made it hard for us to hear her. Recommend going elsewhere for kinder customer service.

fast, friendly -- no one was in there as it was early but they had 3 people working to keep things…read moremoving -- apprecitate the customer service!!! i had a quick drop off

I have been to this store on a few occasions and been disappointed with the service and the…read morecharges. This last week I went in to purchase one single stamp to mail a letter. The price for one single stamp is $.078. I was charged $1.25 which is a $.047 or 60% markup. When I said something about the price the two males behind the counter started laughing and speaking in a language that was not English and so I did not understand what was being said. That is offensive! No thank you. I have a printer it's cheaper to use pirate ship to purchase postage and ship packages. I'll drop them off to the UPS store though, they can manage that part, hopefully laughing the whole way. :)

Came here to leave a review and noticed there are so many other negative reviews about the same…read morelady. She is very disrespectful, dismissive and does not provide any assistance or customer service at all. I literally avoid this post office at all costs because of her and travel farther for a better experience, but today I came out of convenience and of course, she was rude and disrespectful yet again. Will not be coming here again. Hopefully they put her through some retraining, customer service training or just get rid of her altogether. Very unfortunate I have to avoid my local post office because of disrespectful behavior.

I submitted a change of address at the Zenith location five weeks ago. I waited in line for 20…read moreminutes that day to hand the paperwork to the clerk to be certain that it got into someone's hands so they wouldn't lose or screw it up. Today I found out none of my mail has been forwarded and I have no idea where it is. Glad I took a photo of the form before I handed it to the clerk. Wish me luck finding my mail.

Sent a 2-page print order (like.....literally 54 cents worth of printing) at 2:15pm through the…read morewebsite. The projected pickup time was 7pm, but I know it never actually takes that long for them to print the orders....especially when it's only 2 pages. I still hadn't gotten a confirmation email by 6pm, so I decided to just get in my car to go pick it up. Once I got there, I was informed that the website system had been either losing or grossly delaying the print order submissions all day, and my 54-cent order hadn't been received. Luckily, there were 2 very helpful employees that said, "Just email it to us and we'll print it." It took me some hassle to figure out how to do all that from my phone (I feel so Boomer trying to do ANYTHING on my phone), but luckily, I figured out how to send them what I needed and as promised, they printed it out for me and sent me on my way. The delay from the website is a huge pain in the a**, but I'm thankful for caring employees who helped me and got my order printed. Thank you!!

Every time I go in here, someone is so nice to me. The people that work here just seem to be happy…read moreand like their job which I've gotta say makes for good customer service.. I'm usually just dropping off a package and there's always somebody just standing around asking if they can help. I'm all about customer service having been a manager of customer service for many years.

Mail Boxes Plus is very disorganized and poorly run. I waited for quite some time while the only…read moreemployee (possibly the owner) was chatting with another customer about her dogs. When I finally asked for help faxing a legal document, the fax machine/copier wasn't working because the feeder was broken. I then decided to just mail my documents instead, but I needed certified mail, which requires a postage meter not stamps. Unfortunately, there wasn't enough postage loaded on the meter, so I was told I'd have to use stamps, which doesn't work for certified mail. Overall, a frustrating experience. The business seemed unprepared, unorganized, and unable to provide basic services. I won't be returning.

I have been a box holder the last 3-4 years. I am in often, have packages delivered there regularly…read moreand enjoy the excellent customer service with each visit. I would highly recommend to anyone. UPDATE: I just wanted to take a moment and update this review. Their service remains outstanding! Thanks for everything Kevin:) Olympus Pointe Landscape Inc. Update: still loving this place every time I come in. Really appreciate the level of customer service and knowledge. Thank you to everybody that works there!

Always such great service at this location. Thank you, Lacey, for the extra help today. I…read moreappreciate how much you genuinely cared to help me!

Amazing Service, well done Jordyn! Super Friendly, Warm Smile, Knowledgeable, and Efficient…read more Processed my shipping needs within minutes and answered all my questions perfectly. Employee of the Month for sure! In this day and age a young person providing excellent customer service or even a smile is rare so I truly Appreciate Jordyn and so should UPS.

I visit this UPS location about every other week, mainly due to how conveniently located it is…read more However, I find myself dreading each visit when I see Cory (the older blonde woman) working. As someone who represents the face of the store, her behavior is consistently rude and unwelcoming. She often comes across as having a power trip and is snappy with customers, creating an uncomfortable environment. It's baffling to me how someone who appears to dislike interacting with people so much is in a customer-facing role. I genuinely don't understand how she is still employed here, given the consistently negative experience she provides. I hope this issue is addressed, as it significantly impacts the overall impression of this location. Other the other hand I will see Stephanie when I am here and the times I see her she is so friendly and always providing amazing service. Cory should take some notes from Stephanie.

Absolutely baffling lack of customer service. Called to confirm notary services and mentioned I…read morewould be there in 10 minutes. Made it in 8 minutes and the notary "had to take lunch so you can try one of our other stores."