great will be using these more often fast and 24 hours a day couldnt of asked for better convenienceread more

I had an important package that need to be delivered to a person at mutial of omaha for my mortgage…read moreit was also a large check when i went back to see what happened a black female who was just so arrogant and just got me upset about why it wasn't delivered (i paid 30.00 to get this package delivered and singed for by a person at mutual of omaha because i had 2 mortgage checks get stolen at this post office before so this time a yr later i decided to get it hand delivered and sign for ) and this is the second time this young lady desides she wants to confront me ( i guess she is sent out to handle the african American people that are asking questions in a low voice as i said THIS WAS THE SECOND TIME please avoid her at all costs now there is a white female i had rather have dealt with but she was so busy but she is very thorough and im sure my situation would have turned out to be alot better also if YOU Don't LIKE YOUR JOB STAY HOME .......

The office randomly closes during the day and it is very unreliable. Don't waste your time to walk…read morethere.

Almost every time a package gets to st louis something happens and it either gets lost stuck or…read moremissent the worst postal company that I've ever seen i despise that my packages have to come through there they need to get their stuff together it's ridiculous

I have not received mail for several days, and when I did receive it, it was thrown on the front…read moreporch and not put in the mail slot!!!!!!!!

Worse Post Office. Doesn't answer their phone. Do not seem to know the rules. I go days,…read moresometimes, without any mail, causing me to get a late charge on one of my bills. I am 10 points away from having a perfect credit score, so I am not happy with the delay or the absence of my mail.

Hooray to find a post office. Unexpected but convenient to pop in here, pick up ten post card…read morestamps and be on my way in a jiffy. At 3:45 on a Monday evening, there was no queue and the clerk was actually pleasant. A nice surprise! Of course, the stamps cost a fortune but that's a review for the USPS headquarters in Washington not here. They do have a mailbox outside but you'll have to get out of your car to use it. [Review 371 of 2026 - 495 in Missouri - 25557 overall]

I came in here today to run an errand for Work and the staff was super friendly and nice…read more I was in and out with less than a few minutes Highly recommend this location it's small and quaint with everything you need

Went in to pick up a certified mail, somehow Nickki ended up knowing my business! lol. She was very…read morefriendly and hilarious.

Took on a flat package today. 16x 20 inches. photograph between two pieces of cardboard. i wanted…read morepriority mail. she tried to charge me 135 dollars. I refused and took it to ferguson post office. It was only $16.85. ferguson measured and weighed it too. I mail these photos like this all the time by priority and they are always between 9 and 16 dollars. she was so sure she was right too

Decent location but definitely under stocked & minimally staffed. Located on N. Kingshighway at…read morePalm. Staff is friendly enough, but be patient there's usually one clerk at any given time which can cause frustrating delays. Really doesn't matter if you lose your composure anyway; as they sit behind a thick bulletproof glass. This location is equipped with PO Boxes and a few shipping supplies for your convenience. The drive up & drop off lane is super tight so be mindful of traffic when parking on the lot. ~Christy

I initially submitted an inquiry because mail was no longer being delivered to our residence. I…read morelater received an email from Supervisor Victoria Johnson stating that she had spoken with both me and my mail carrier and determined that the home was considered vacant. Her email stated that our only option to continue receiving mail was to submit a temporary forwarding request. However, Ms. Johnson had never spoken with me before sending that email and closing my case. When I called her directly, she confirmed that she had NOT spoken with me, despite specifically stating in writing that she had. I was also informed that she had spoken with the carrier, although our regular carrier is currently on vacation. This immediately raised concerns for me regarding the accuracy of the information used to make this determination and close my complaint. Rather than addressing these discrepancies or reopening the matter for proper investigation, Ms. Johnson quickly transferred me to her manager, Kimberly Goss. Unfortunately, my conversation with Ms. Goss was even more concerning. I asked her to provide or direct me to the USPS policy that allows a carrier to determine that an occupied residence is "vacant" and discontinue mail delivery. Ms. Goss stated that this has "always been their policy," but she did not provide the policy, regulation, or any information showing where customers can review this requirement. I also explained that we had been receiving mail at this residence until approximately August 7, when our regular carrier, Ms. Gabby, went on vacation. Therefore, I do not understand why the residence would suddenly be considered vacant when mail had been regularly delivered before the regular carrier's absence. Ms. Goss also discussed residents who had been displaced because of the tornado and stated that she had allowed some residents to receive their mail at the post office. & bragged on the fact she don't live in the city and her house wasn't effected so she don't care. That explanation did not address my situation or explain why delivery to my residence suddenly stopped. The conversation became increasingly unprofessional when Ms. Goss became upset, stated that she would "handle" Ms. Gabby, our regular carrier, indicated that she would make sure no mail was delivered to the residence, and then stated that she was done talking on the phone. This is extremely concerning. A customer asking for clarification regarding USPS policy and requesting that a legitimate mail-delivery problem be investigated should not result in threats to discontinue delivery or an abrupt refusal by management to continue the conversation. My concerns remain unresolved This is not the first time I have experienced poor customer service at this location. My interactions have repeatedly involved dismissive, rude, and unprofessional communication rather than accountability or meaningful attempts to resolve legitimate concerns.. I am documenting this matter because interruption of mail service is serious, and customers should be able to question a decision affecting their mail without being treated disrespectfully or threatened with further interruption of service.

Every single package that I've ever had go through this facility, gets lost,damaged, or delayed!…read moreSomething needs to be done!

Awful!! I sent an priority overnight package ($36) 4/2/26 from 63119 to be delivered overnight to…read moreOlathe KS -- arrival was supposed to be 4/3/26 by 6:00 pm. It is now 4/6/26 and package has not left St. Louis!!! Package cannot be found. So, frustrating and would NEVER use USPS again or recommend. Fed Ex next time....

Staple for all my returns. Staff is welcoming and helpful. Busy location but lines are never too…read morelong. They have envelopes, boxed and other packaging necessities. They're located in a strip mall and use a shared parking lot. Store is brightly lit with signage. Recommended for your shipping needs.

Stopped in on my way out of town. Young girl who helped me was awful. No customer service skills…read more The young man working with her attempted to help, but it was no good. I would highly recommend everybody stay away from this location. The young lady was rude and totally not willing to work with me.