A self-service kiosk in the main lobby provides convenient access to postal services outside regular business hours. Collection times for lobby mail drop: Monday-Friday 12:00, 4:30, 7:00 p.m. Saturday 4:30, 7:00 p.m. Collection times for parking lot mailbox: Monday-Friday 12:00, 3:15, 5:15, 6:30 p.m.; Saturday 1:15, 6:00 p.m. The Main Post Office in Downtown St. Louis was constructed between 1935 and 1937 with funding from the U.S. Treasury Department. It stands as a historic landmark. Designed by the architectural firm Klipstein and Rathmann, the building reflects the Classical Moderne style--also known as WPA Moderne or Art Deco. Its grand exterior is clad in Missouri limestone. Encompassing 14 acres of floor space and featuring 847 windows, the structure is monumental in scale. The Art Deco lobby showcases three types of marble. In 1942, nine mural panels by Edward Millman and Mitchell Siporin were added, commissioned through what was then the largest mural program ever funded by the federal government. read more

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I live an hour and a half away from this post office. Today is July 2nd and they have had my package since June 23rd. The tracking says on it's way to the next destination and has said that for at least 5 days now. The post office does not answer their phone and I have called several times. This same problem has happened several times, especially if I order an item from the eastern United States. Sometimes it gets to St Louis and they send it off to Chicago or somewhere up north who sends it back to st louis. This post office is terrible read more

Quick and easy get in and out just dropping off some mail. ONE is a package for my Auntie and San Diego. The price was right then really cost too much and the people are very nice and friendly helping me out which price was good for the package. read more

US Post Office - Post Offices Near Me - Saint Louis, Missouri

As carrier whose mail comes from this location.. WTF. What is happening there?? Are you guys short staffed, is there no one there to man the machines? Why oh why, everyday is our mail arriving to our office late? Why is our DPS completely FUBAR?? Why are we getting other offices mail entirely and not receiving ours?? Fix yourselves!!! We suffering out here!! read more

This is the worst place in the history of post offices why or how is this still operating can packages skip saint louis any time a package is there it's stuck or getting missent this place is pure trash please get a new crew to do better or bypass it altogether ​ read more

I had quick, competent service here recently. Now that the USPS review is out of the way I'll encourage you to visit St. Louis' downtown solely to view the magnificent Art Deco building, which showcases a period of distinctly American art and architecture. Next to Union Station, the St. Louis main post office is an easy and quick side trip. It's free to roam around the mostly deserted public area. Inside, there are magnificent murals near the ceiling and Art Deco fixtures on the floor and in the walls. Outside, you can enjoy gargoyles at the roof line. Wall etchings highlight previous types of mail service. Neglect--especially outside--is starting to take its toll on some features. Still, most retain much of their original character. An inexpensive pair of binoculars helps with viewing objects near the roof. read more

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I've had a letter stuck at this PO for 7 days, and counting. Photo shows its location with the Apple Air Tag in the envelope. read more

US Post Office - I've had a letter stuck at this post office for 7 days and counting. Air Tag shows its location. - Post Offices Near Me - Saint Louis, Missouri

Main Post Office rocks! I remember running through the big heavy brass doors as a mischievous little kid whenever my mother had business here. Fast forward and I now take care of my business here yet only a few things have changed; as all things do with time. The cashiers are not located in a retail/shipping store on the east side of the building versus the old window walk-ups. Supplies are also located here; cards, envelopes, passport needs and stamps (which use to be able to be purchased in a vending machine located in the main hallway as well). There is a restroom, credit union and security office located on-site. Drive up boxes available for your convenience with the latest pick-up times in the city (as the Main squeeze is the hub for all things USPS here in St. Louis) read more

US Post Office - Post Offices Near Me - Saint Louis, Missouri

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Pitiful...My certified letter arrived scanned 6/1...mailed 5/24 from Belleville,Il. Tracking says In Transit. Monday it will be 14 days. Opened 2 investigations = Useless after hours on phone. All investigation does is FORWARD complaint to Arriving Post Office...this case Yerington, NV. Postmaster calls from Yerington...Has NOT ARRIVED there. & they only have tracking info on website...Duh??? I can look that up myself!! This had LEGAL TIME SENSITIVE info & Nobody asked me when I mailed it. Very DISGRUNTLED US citizen with our postal service. The employees are paid well But apparently Somebody NOT doing their Job I could drop in mail box here & gets to destination/ Yerington 3 days, 4 days tops. read more

Like most people, I generally don't like running errands, especially ones that involve government services. However, this location strays far from the stereotype of rude, disgruntled post office employees, as the people who work here have always been kind and friendly to me. They also use a numbering system to keep track of who comes in first and who needs to be served first, which helps keep things running quickly and efficiently. Last time I went in, I grabbed a number, then picked out a bubble mailer, filled it, labeled it etc., and by the time I was done, my number was called. At my old post office, you would have to get in line after you finished labeling your envelopes and whatnot, so the way they do it here saved me a good bit of time. Every time I've been here, I've been in and out within 15 minutes. I have also never seen this place super crowded, despite the numerous times I have been in, including on a Friday afternoon. I think this is because people prefer to go to other post offices so they don't have to deal with the metered street parking (although the post office was lovely that one Friday afternoon, trying to find a spot to put my car was a headache and a half). All in all, this place is quick and efficient, the employees are nice and answer questions well, and it's my go to post office now. read more

Headed to the downtown STL Post Office location at lunch today (scheduled appt) to complete the passport process. I was VERY happy with the service and the process. Karen was very pleasant, professional and thorough. The whole process took about 15 minutes. The only glitch was the gentleman in front of me who kept entering the wrong pin for his card and was unable to pay. And the computer system with the camera was offline and took few minutes to reboot. Things out of our control. But the gentleman who took my photo was very friendly and professional. Overall, a very friendly, efficient staff!! Great job! read more

The employees at the main post office, downtown location are so incredibly helpful, polite and wonderful! I had been to three different post offices to see if they would hand cancel my daughter's wedding invitations, all three of them told me I had to go to the downtown location to have that done. When I got to the downtown post office I had parked in the wrong spot, had no idea where to go or what I was doing. I walked into the wrong department and the sweetest employee named Stephanie took me upstairs where I needed to go and stayed with me the whole way to ensure we were in the right place and that my invitations would be hand canceled. I honestly can't say enough about the employees at the downtown post office, each and every person I encountered was so incredibly helpful and friendly. But, Stephanie went above and beyond I cannot thank her enough for her help. read more

Shocker: This is a negative review about a government-run facility, how unusual! Just kidding, that was sarcasm and here we go! My friend is getting married, I ordered the bridesmaids dress from England with about a week and half of extra time in case there was a problem and omg were there problems! Somehow the 3rd party shipper put the wrong zip code and street name on the package when they transferred from the UK carrier to the USPS. The first time delivery was attempted at 11am on Friday it said no such address. I called the USPS 800 number and on their advice, I went to the post office the same day, right before closing when all the carriers should have been back and the packages unloaded to try to intercept it We get there at 7:30pm and it turns out the packages portion of the facility actually closes at 4pm, they tell us to come back at opening the next day, which is like 9am on Saturday to try again. We get there and they don't even want to look for it because of the incorrect zip code, they tell us to try a different post office. I explain what happened with the addresses, that I know it's there because I called the 800 number, how I really need this dress for my friend's wedding, that they do not have time to re-ship it from England because it already got held up by customs once. All of that only gets them to look up the tracking number information. They then told us that, even though it had not even been 24 hours since the attempted delivery, that the dress was already redirected back to the sender and wasn't at the post office anymore because they are "not allowed to hold packages or to try to resolve incorrect addresses." So whatever, I cry a little and go pay double for a nowhere near as cute last-minute replacement dress and trust that when the package gets back to England I will at least get a refund even if my currency exchange rate fee is lost forever. Then the day of the wedding, I have received a notice that delivery was attempted again to the wrong address, meaning it was actually at that post office THE WHOLE TIME! The staff person was just too freaking lazy to actually go and look for it. WHAT THE HELL! How hard is it to just walk back and look? And why come up with a lie like that?! I would have waited for them to look or gone back a different day if they needed more time. I would like to say that none of the staff people I spoke to was outright rude, and the problem did not originate with USPS, but they were very dismissive, even when I explained the importance of the situation and displayed a great deal of dismay at the loss. They could have solved it with just a few minutes of customer service, but apparently they don't know what that is over there and I STILL have no idea how I am supposed to get this damn package. read more

Came in on a Saturday for my appointment to get my passport. Only one lady was at the counter and she was super friendly! I am not sure what the point of my appointment was though because another lady came in with an appointment to and they told her to take a number and get in line. I just happened to be the only person there when I first walked in by the time we finished my passport application and I paid my fees there was a line out the door! I then was told to head to where they take passport photos and a lady would be right over to take my photo. 15 mins later a lady from the back finally come out and then started helping customers as I just stood there and waited even longer. Finally I asked what was going on and was told the lady who came out from the back would be right over to do my picture. After 20 mins of waiting my picture was taken. I then waited another 10 mins for it to download and print. Online it said this is a 15 minute appointment. I left over an hour after arriving. Please do not schedule your appointment of you do not have time to wait! I am so glad I opted out of doing this before work. USPS needs to get it together. Every single location is slow and always has one person in front and everyone else hiding in back. read more

Worst branch ever. Just tried to mail a package at 4:45 PM and the super friendly (note sarcasm) clerk greeted me as soon as I walked in the door telling me they are "done for the day"....except that this branch is open until 5 PM. You still have a job to do... read more

It pains me to write this review. This location could be the poster child of all things wrong with USPS. Tax day is tomorrow, and I'm the idiot who insists on doing her taxes by herself for "learning purposes". Never mind that I'm self-employed. Never mind that I have to file in several states. I have a college degree, d@mnit, and I'm gonna figure out my deductions myself. I could smell the finish line...and for that, I had to find a post office that was open after 5 PM...which is basically this Main Post Office Branch. 1) You walk in and you take a number. The dispenser is in the middle of the room and it's half hidden by the cards they have for sale. I didn't realize that until they started calling numbers. 2) You want to move forward. You would think that during tax season they would somehow form aisles for you to move through, but no, they don't...they just let you dumbly stand around. But you want to move to the front, as you will see why. 3) You stand around hoping that they'll call your number. And they maybe will. Sometimes they would call out the number and sometimes they'll just motion whoever is nearest to them. Seriously? Pick a method. I had moved to the far side of the room because everyone was bunched up by the door. The woman who had come in after me was hovering by the counter where there were two reps working. One finished, looked at the number monitor, and then motioned to the lady who had come in after me. No biggie...my number was going to be called in three spots anyway. But just in case, I moved towards the middle so I could step up next. She actually finished again before her counterpart, looked blankly out to the sea of faces, so I took it as a sign to step up. She had taken my envelopes, and then handed them back to me and was like, "What number are you?" WHAT? Now you're going to start doing that again? I didn't even want to point out her inconsistencies in case she decided to accidentally misplace my mail. Not to mention, while I was waiting, this woman had stepped up to the counter when it was her turn. Obviously, she had been there before because that same rep immediately said, "I TOLD you; we don't HAVE your package." The customer said, "Well, I need it, but I don't know what to do." The rep followed up with, "We don't HAVE it. It's not here." At least the other rep took her aside and talked to her about trying to find her package...but seriously? What kind of customer service is that? And finally, all throughout this, despite a room full of waiting customers, they were talking about their shifts and how they didn't understand why they had to close...all this stuff that needs to be taken in the back if you want to talk about it. It's just impolite and unprofessional. Do your job. And from now on, I'm staying with my local branch. Or getting my passport and leaving. I don't even want to know how that's run from the back of the room. read more

Great service here and not a lot of attitude from the staff. I really appreciate that this PO is open until 8pm on weekdays, which makes it a breeze to be able to go to there on weekdays after work. I've never had to wait more than 5-10 minutes at this location even during peak after-work hours e.g. 5-6pm. Street parking - meters are free after 7pm, but you could risk going in without paying the meter during the day since you're just popping in and out. read more

Seeking your assistance regarding a package bound to Sunnyside, Washington. Local Post Office in Manila informed me that package has already reached your office. But as of this writing it has not been delivered yet to the addressee. Kindly do the necessary actions and update me since it's already been 30 days delayed. Tracking no. EE063275770ph. Thanks mcbeal_1006@yahoo.com read more

The ladies a gentlemen that work in the office who take our packages, sell us stamps are some of the most kindest patient people you will meet. I have seen some her rude people come in there the other day esp this one lady, and after the lady supervisor finally had to explain to her for the second time. She finally had the nerve to say "Well I still am paying over the cost! " I would also like to commend the woman on Olive street who is always friendly and helpful. read more

Okay asshats if you put up a sign for "maintenance" from 1pm to 1:30pm and expect people to wait out in the rain, we expect you to be there at the door at 1:30 to either open the doors or at least put up a new sign. We waited till 1:40, soaked, thanks for nothing. read more