The clerk at this post office is STELLAR. I had a complicated letter mailing and she walked me through how to make sure I didn't overpay for my order. While I was getting the envelopes together in the atrium I saw her be the same level of exceptionally helpful with every person in line. I wound up being able to ship everything out today. Stellar stellar! Would recommend! read more

The place smelt like cigarette and marijuana smoke and was unbearable to even be in there. It was gross inside, needs a major upgrade. The woman working yelled at me as I was waiting by the sign that said please wait to be helped as she was helping someone else and I had the tiniest TOE on the line on the ground while I was sitting back into my other leg behind me and told me to scoot back even though I was already behind the line and 5+ feet back. She was very very rude. She didn't scan my shipping label to initiate the shipping process either. I won't be coming back. 0/10. read more

US Post Office - Standing by the sign that said where to wait.... - Post Offices Near Me - Saint Louis, Missouri

What a wonderful little post office! I was so impressed when I walked in. It had so much old charm in the inside. The clerk at the counter was so pleasant and nice and happy to help me. I will definitely be back to this post office and will even go out of my way to come to it versus the one closer to my house. read more

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This post office NEVER (and I mean never) has anyone behind the counter and they make their own signs saying no one is on duty or wait just so they can call their own shots. Sometimes the door is locked with a hamper collecting stuff outside!!! They have been wildly inconsistent with service and I'm frankly fed up. They truly don't care about you here they want you gone. read more

US Post Office - Post Offices Near Me - Saint Louis, Missouri

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Horrible! Slow! One person to serve 8 people! Why don't they have one person dedicated to passport service!?!?!! read more

US Post Office - Part of line!! - Post Offices Near Me - Saint Louis, Missouri

I have fortunately not had the problems noted by other reviews. I go occasionally to get items metered for documentation purposes and I've had no problems. read more

I love the old architecture of this post office. It has so much charm. The outside grounds are always clean and neatly kept. The inside is clean and spacious. There is always an abundance of cards, packing materials and other items you may need for shipping. There's always only one postmaster whenever I come in. They are always nice and always willing to answer any questions you may have. While standing in line, I could hear the other workers in the back conversation, and it definitely was not appropriate for the workplace. read more

This location has low stars, but that wasn't my experience at all. I did 15 min. street parking and was in and out very quickly with my two packages I had to ship. The teller was nice and we chatted about unusual postal addresses. I would much rather come here than the Shrewsbury location. I liked the interior, as well. It had an interesting look to it. Made me wonder if this location was always a postoffice. read more

This was always my go to Post Office, mostly because the customer service was great. But after today and the horrid woman behind the counter that Jess was full of meanness and snarkiness, I will never come to this Maplewood post office again. She couldn't clarify my mailing options and instead just continue to repeat herself over and over as if I was an idiot. read more

US Post Office - No employee helping anyone. When they did they were RUDE. - Post Offices Near Me - Saint Louis, Missouri

This is truly an architecturally vintage post office located in the heart of Maplewood. The history and the architectural design of the building, is actually the best thing about it. This post office is a convenient location to buy stamps and get a quick money order when you need one. However, they are very similar to your local Wal-Mart store. That means, they will only have one window open for customer service. So, be prepared to wait. When: September 29, 2021 Why: Friend needed money order read more

Terrible service. No attending employee at the front, just hiding behind the desk. No one asked if I needed to be helped and there was no one else there besides me. Had an attitude when I had a question. Worst post office I've ever been to. read more

Just had one of the rudest experiences ever at this location--the place was empty. NO ONE in line. I seldom go here so am not overly familiar with the layout and "rules." I walked up to the window--again-NO one was in front of me-after about one minute, a female employee comes from around the corner and says, "I can't see you there--that's why the sign says to wait behind the rope. Like HE did...(she then points to a man who came in after me). Ummmm okay. I then proceed to explain I just need to hand over small prepaid mailer that wouldn't fit into the mail slot in the lobby--I was then scolded AGAIN because the window next to hers is where those are apparently left. Look-I get it-you probably deal with some rude people but you CHOSE a customer service job, lady. And you could have communicated those "rules" in a much gentler kinder manner. I am still processing this as it was literally just rudeness and horrible service from the minute I walked in the door. Someone could make a fortune doing Customer Service 101 training with the staff if they are anything like the disgruntled person who interacted with me today. read more

Some of the staff are old school unreasonable and dark-hearted. They wouldn't give me 2 inches of scotch tape to finish sealing my box. They wanted me to buy an over priced roll of tape rather then gift me 2 inches of tape Although I told them UPS and FedEx would give it to me..They told me they charge me by having higher prices. I went to the friendly post office in Clifton Heights and they chuckled at the grinches in Maplewood, generously giving me the little tape I needed. No extra charge. Happy Days. read more

It's the holidays and they only have one person working the front. Would be nice if they planned better

This post office is on my way home from work. Zylvia was helpful and provided not only great customer service but also professional interactions with me. I hope she continues to receive proper recognition and appreciation for not only her work but also her presentation to the customers. I found another great post office I can now utilize with even more convenient hours. read more

I like this post office as much as you can probably like a post office. It's never very busy (I'm not sure if any of them are), and the ladies that work there are friendly. A plus is that I'm always surprised at how much it *doesn't* cost to mail a package. Compared to UPS or FedEx, I'm not sure how they compare, but I'm always pleasantly surprised. And, it's right behind Schlafly Bottleworks, so if you're thirsty, you can get your stamps, then go get a beer. Win win? read more

US Post Office - Post Offices Near Me - Saint Louis, Missouri

Ah, that's right. I don't like this place. Continues to be the worst post office. Zero F#€%$ given if you need help or write a rural address in a way unfamiliar to the attendant. No leeway here. Have everything ready the way they like or you'll get sent to the back of the line. Looking for the least expensive postage? Only one option given and it's up to you to suggest the alternatives. Good luck. read more

This is a pretty convenient location for me to visit. I wish they had better parking though. It took me a while to find something and then I ended up missing a turn and before I knew it I was taking a tour of Maplewood. When I did finally find a street spot I was able to walk in and since I had a lot of mail (sending out wedding invites) the girl behind the counter asked me to drop them in the slot on the wall. I would have much rather handed them to someone, but instead I was stuck putting a few invites through the slot on the wall. I could only fit a few at a time so I was there for a few minutes dropping them through, but whatever. I don't think there was anything about this location that stood out to me. It was just an A-OK experience. read more

Very friendly and efficient post. Nice old building with ease of parking! Hours are convenient weekly and weekend. Always the place for me to go even when I don't live in the neighborhood because if their kindness. read more

Poor service and no accountability. I shipped an international package and was told it would deliver in 7-10 days. Over a month later it still hasn't shipped... I requested a refund but got denied. Should have used UPS or FedEx. read more

In general, I have no problem with service. Parking is pretty limited, but not horrible. My latest issue is that I sent my boyfriend to get some stamps for Christmas cards. The clerk at the counter did not ask if he wanted any specific type. Of course, being a man, he did not notice. He came home with "Diwali" stamps. I had to Google that. It turns out to be a Hindu religious holiday. I now have to explain to my Christian family members that I have not converted to Hinduism. Merry Christmas everybody! Common courtesy at holiday time would be for clerks to ask for a preference. read more

Horrible. I called waited an hour on hold to speak to someone about my package, which I had missed the delivery window. After redirecting the package to the nearest post office I got down to this location to wait an additional 45 mins in the line because they omg have one person working the window. That's not even the worst part I finally get to the window and the tell me I won't be able to pick up the package till the next morning... Its already a week later what's one more day right, horrible service, plays games with your packages never using USPS EVER AGAIN!!!!! read more

Great location, parking could be way better. There are always lots of employees but only one window open which leads to long lines. The holiday volume can be crazy, however the workers are great.Carl is the BEST!! read more

Carl is an unprofessional, finger snapping, neck rolling, vindictive QUEEN. Visit another branch instead..service here is very poor