Being new to eBay's newest updated rules and shipping specs I came here, by recommendation, to send…read moreout 2 packages with prepaid eBay USPS labels. I met Mike and he was awesome, friendly and explained exactly what I needed to know about UPS and USPS shipping for eBay. The store is very organized and they have SO many items and services. They are in a very convenient and perfect location in the shopping center by Target on Frank Lloyd Wright East of 101. Along with great customer service Mike also was a pleasure to speak with, with wonderful stories explaining many of the items he has on display in the store. Thanks Mike, I'll be back many more times!!!

this location closes at 6 PM, I arrived at 5:55 after working all day. And everybody knows it's…read morehard to find a post office that's open after hours. The gentleman that was inside was too concerned with closing then to help me all I need was a label printed, and my box taped up. Really sad and I'm sitting in my car now and there's still two minutes left before it hit 6 o'clock. Where has Customer Service gone? I forgot to mention my box was and 20 pounds and he didn't even bother to come open the door. And unfortunately, this is the closest location for me to utilize so I have to come back here and deal with this

I went to this UPS Store today, based on their positive Yelp reviews. After going to some other…read morenearby UPS stores and having less than stellar service, I wanted to find a really good UPS Store that I could use consistently. I had to send a lot of work equipment back to a prior employer today and it needed to be packed very well for travel. The employees at this UPS Store were amazing! They worked together as a team to organize and pack all my fragile items for shipping. They explained the costs and benefits of insurance and answered my many questions. Run, don't walk to this UPS Store! Their service is top notch and they made me feel like a valued customer. They offer many services, including: printing, faxing, fingerprint services, and mailboxes for rent.

The staff was friendly and processed my drop off quickly…read more The parking lot is a busy one and appreciated that they have UPS 15 min parking spots available right by the door.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

I'm an eBay seller and drop off packages a few times a week and the staff is always great. I use…read morethe self scan when there is a line. It's super easy. Also, I print my own labels on PirateShip to save $. Hear me now and believe me later, eBay is more expensive. Also I get all my packaging materials at WalMart.

Went in for Amazon drop off and needed the box sealed w packing tape. Not my regular store. The guy…read morebehind the counter said we have to charge you for packing tape, but this one time we won't. I was flabbergasted they would charge at all. If you need a package sealed, be sure to do it before you go.

This place deserves ten stars. I love Jim and his team. They're helpful, pleasant, efficient and…read morealways on the ball. They make everything easy and seamless. Their customer service is top tier and they're eager to solve problems and assist. I will always come to THIS UPS store.

Jim is the kindest UPS associate ever!! He is so friendly and his positive energy truly makes your…read moreday. Will definitely be a repeat customer- he made all the difference! Thanks Jim!!

Great location...in & out, easy parking, first class service.Thank you for your kindness & having a…read moresmile so early in the morning Travis :) The store was very clean & well organized & the price that I payed for shredding was very reasonable. This store takes Amazon returns & has a machine that does the returns also in case you don't want to wait in line. If you're looking for a mailbox rental this is a great place, packing/mailing boxes, tape, lots of office supplies etc...they have plenty as well as multiple services for mailing etc...oh, & I forgot to mention there's a Starbucks Nextdoor too :)

This was my third visit to this UPS location, all for a simple notary service…read more On my first visit, I was told they preferred that I make an appointment. Fair enough. I went home, scheduled an appointment, and returned. When I arrived, the appointment wasn't honored. So I came back a third time, around 10:00 a.m., when the store was empty. Once again, I asked for notary service and was met with a condescending attitude from the same employee. He told me they normally require an appointment or advance call and that "most people do that," but he would do it for me "this time." I politely explained that I had, in fact, scheduled an appointment on my previous visit and it wasn't honored. His response was, "Well, we get busy and it's a retail store." Make it make sense. If appointments are required, honor them. If they're not required, don't lecture customers for not having one. The rules seemed to change depending on the day, and instead of receiving help, I was made to feel like I was inconveniencing the staff by requesting a service they advertised. No customer should have to visit the same location three times to get a document notarized. More importantly, no customer should be met with snarky or dismissive behavior when asking for a routine service. I won't be returning, and some members of the staff could benefit from customer service training. I'd recommend finding another location if you need notary services.

Sent 2 packages with them. 1 took 5 days (April 27-May 2,2026). The other was supposed to be…read moreshipped along with it. Was never sent to Fedex. And was charged for the shipment.

It used to be better when Tyler was in charge. We've made plenty of purchases there…read more New owners don't like when you just have a package to drop off. They even tell you that. Time to go somewhere else to drop off items

I came in to ship out something the only 1 person who was there on Jan 10th 2026 (Saturday) he…read morewears glasses he was extremely rude and inefficient and quite slow not sure if he has a mental issues and has no knowledge about shipping goods he shouldn't be working in a public setting and let go! Everyone else there including the owner is Terrific!

What a disgusting place of business. Employee mixed up the 3 Amazon returns I had, said he…read morecouldn't help me, laughed in my face and was incredibly rude and disrespectful. Not only will I never spend a dime shopping from this store, I will go out of my way to do my Amazon returns somewhere else. I'd give a zero if I could!

I've been a happy customer for many years and didn't realize I never told everyone (sorry, The UPS…read moreStore)! The staff is ALWAYS friendly and helpful. They provide shipping, copying, and supplies, along with notary services, fingerprint verification and mailbox rentals. Highly recommend this team for any (every?) "Home-office" need!!

Service was fast and friendly. They have a kiosk for online returns. Unfortunately the company I…read morewas returning product for (Oofos shoes) didn't work since they used a different application. The representative knew just what to do and had me in and out in no time.

12/29/25 Dead bushes, unpruned trees, weeds 2 feet tall. ZERO pride as a representation of the…read moreUnited States government. Just total apathy. Then I go inside. Twelve people in line and only 2 workers that make snails look fast. Then another guy comes out from the back walking like he has cement in his shoes. He literally throws a box into a bin 10 feet away like a basketball. The look on his face is one of complete apathy, disgust and resignation. The hiring in this place is beyond horrible. Why would you ever allow someone like that to work for you? And some people wonder why there are negative opinions of federal workers. Incompetency always emerges when there is no competition.

We rented a PO Box, and we got what we wanted. Quality is good, and key fits the lock! Rates are…read morerates, so it kind of just is what it is. Not terrible, but not cheap. We don't live in Phoenix anymore, but still drive up to our PO Box. I like the staff at this location and would recommend this Post Office