incompetent crew ...................... delay in forwarding mail for 7 weeks.....no accountability…read more.....no excuse ..... hope we privatize soon.... these jobs will be dropped

this P.O. has friendly workers! and they also have a drop off box for prepaid shipping, as the…read moresouth hamilton post office does not.

Bad parking overall. Service lacked transparency. Would recommend stopping at another P.O. than…read morethis one. Pressed staff. Poor services here.

This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move…read morequickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.

This post office does not have any boxes hardly. They have very limited sizes. These boxes are…read moreessential to anyone who ships inventory regularly. They are rude when you ask for supplies on top of it. I recently moved here from Swampscott. The post office in Swampscott was a joy to go to and always had a vast array of box sizes. I now travel to Swampscott or Salem to mail my packages. This is simply unacceptable customer service.

I've been fighting to get my mail Every since my change of address to my summer home & at a total…read moreloss trying to get a member of the post office to help. I've now submitted a formal complaint & a formal investigation into the USPS was initiated as a result.

Staff is always polite and helpful. I had to do a money order and I didn't understand the process,…read moreand the clerk explained everything twice and was very patient.

I went here again only to find this guy working here. He seems to be incompetent and not listen to…read morethe customers' detailed or even simple requests. My shipment was messed up and not delivered the way I wanted. He refused to fix it. I would suggest you go anywhere else, but here if you have a complex shipment or even a simple letter. I don't even know if this guy understands fluent English. He seems to be Spanish Hispanic. You may not get your mail delivered as requested.

The absolute rudest service I have ever encountered. I was asking for help returning a package…read morewithout a provided return label and the woman basically laughed in my face and continued with whatever task she was doing behind the desk so I walked right out. Will be avoiding at all costs - how hard is it to be nice and helpful at your JOB??

I went in on December 10, today...to overnight an envelope! The man behind the counter was beyond…read morerude...he intentionally embarrassed me...or at least he tried. He was older White beard mustache and white hair. He is a disgrace, and should be ashamed of himself. leahdeleski@gmail.com

Came in recently to have some prints made. Have been a 25 year customer for everything from notary…read moreservice, supplies and copies to shipping and more. Got a lot of attitude, moaning, eyerolls for a simple print job that took 15 minutes and was made out to be much more than it was. They have 3 big office grade printers on site to print my lowly 100 pages. David the former owner, rest his soul, was an affable, nice man with a sense of humor who was very helpful. It's unfortunate that the crew there now does not possess his nature, and a cheerful, service-minded approach to customers. I didn't ask them to box up 50 Christmas gifts and fill out the slips. They had to simply click and print about a 100 pages. Not rocket science. Congratulations, you lost my families 25 year loyal business over a bad attitude and muttering under your breath. Small business is all about customer service. If that's too difficult, then maybe find something else to do.

I had such a wonderful experience today at Easy Ship & Pack! Not only did they accept my returns…read morewith ease and grace (especially given I had been turned away at 2 Walgreen's), they also offered to help tape to help tape my returns and hand delivered them to the FedEx truck who was loading up! I also want to CONGRATULATE and give a BIG shout out to Amy Tucker, who is now the Owner/Manager. She helped me when my business was located in the Shaw's Plaza over 17 years ago with the same kind and helpful manner. I saw her work hard, persevere through challenging working conditions and although the previous owner had passed, Amy stepped up to buy the business and help carry on his legacy and build her own future, WOW! Go Amy and the Easy Ship & Pack Team - you ROCK! Thank you for making my day! Gayle