This isn't the best location. However, it's the one located closest to where I live…read more It's a small location, but the parking lot is not that small. However it fills up regularly to capacity. It's in a high traffic area too, so making turns into and out of the parking lot can be a pain. Usually the times I go vary. Typically there is only one employee working the counter. Even when two are working the lines move very slow and start at the counter and go all the way to the door. The lay out of items like boxes and labels isn't done particularly well either. There are one or two people who are really helpful and usually friendly, but that's it. If you don't need to, or have a lot of time. (Not on a lunch break) I wouldn't recommend coming to this location.

We and dozens of people were just trying to get in to the location, stuck in the pouring rain at…read more11:30 (open hours.) When a customer with a PO Box let everyone in, employee Armin is sitting behind the desk on his phone. just decided to not unlock the doors. Stop employing lazy and rude wastes of space like Armin. What a joke.

The counter lady was shockingly rude when I asked which envelope to use for my license plates. I've…read morenever mailed anything in my life, so I was just asking, thinking a normal person would just point to an envelope and I'd be on my merry way. No, this lady acted as if I cursed out her mother and yelled at me because I wasn't sure which one she pointed to...? There were like 10 sizes. Sorry I made you point twice? Made you expend 1 extra calorie? Do you want my firstborn to make a balm with? Bizarre and I can see why the USPS is dying.

I had an extremely inconvenient debacle with an online servicing system with USPS. I ended up going…read moreto the post office on Camp Avenue and was helped by one of the most kind and generous people. The supervisor's name was Rowland. The front desk folks were very kind, too. I would highly recommend this location for mailing service needs.

The employees seem friendly and like they genuinely wanted to help, but the place is disorganized…read moreand shabby. The hours posted online were wrong. I called, verified the address and said I was coming, and arrived to a sign on the door that they had changed hours and wouldn't open for another hour. I was confused as to why the person I talked to on the phone hadn't mentioned this.

Our go-to for dropping off packages. It's your typical post office...there is usually a line full…read moreof people who don't know how to mail off a package, let alone write an address on an envelope. I mean, this place gets some DUMB people, I'm always rolling my eyes at the fact that no one is prepared. As for the staff, they know us by name and are very friendly. Brian is my personal favorite employee there and knows my boyfriend and me. But the rest of the staff is good, too. They are all nice people. Note: 4 stars is because of the customers. They're holding up the lines.

I walked into The Old Greenwich Post Office today, and I was immediately and cheerfully greeted by…read moreits Post Master, Lisa Dixon. My goal was to renew my passport, which, by the way, was handled at lightning speed, by one of Ms. Dixon's amicable and lovely employees who has worked at that same location for 5 years+!! It was nice to also see Sanjay there, as well. While I was waiting, I bought three (3) books of stamps: Two books to collect and a third to use. I should note, that Lisa Dixon (& Tamara) worked together, tirelessly, to solve a long-standing problem which a bunch of us had been experiencing re: intermittent lost and mis-delivered mail in Riverside. However, thanks to those 2 managers, we're not experiencing ANY issues anymore. (And all this, after our most valued post man "Doug" took on another route!) I/We cannot thank Lisa & Tamara enough for getting to the bottom of the issue and finding a most clever solution. And I have every confidence that our newly assigned post woman will do well. (God Bless all of you at 36 Arcadia Road!!) *** Ps- For those who wrote NEG reviews about the service and personalities at this post office... maybe if you offered a smile, or a kind word, you might get it back. D'ya ever think of that???*** Shame on YOU!!!

I will ONLY come to this post office! Such kind and patience employees, they feel like such a part…read moreof the neighborhood and always have smiling faces. The service is incomparable!

Why 5 stars? I dont…read morefrequent shipping stores as a result i'm ignorant to certain processes. The staff at this store, owner included, have been very helpful. Its all too easy to hate the low knowledge customer. Also I just watched them open there door 6 minutes before there posted 9:30 schedual. Nice work, Michael Oberther www.clientcyclemarketing.com

I had a terrible experience at this UPS location…read more I was preparing to ship a product and briefly moved a stapler on the counter so I could take a clear photo of the small item before sending it. This employee immediately told me, in a rude and dismissive way, that "his counter was not a photoshoot set" and that I could not rearrange it. The comment was unnecessary and insulting. I was not causing a disruption, damaging anything, or holding up the line. I was the only customer in the shop at that moment. The interaction was so unpleasant that I walked out and took my shipment to FedEx instead. Customers should be treated with basic courtesy, especially for something this minor. I will not use this location again.

Lose packages, don't respond to missing mail inquiries, send delivery notices a week after delivery…read morewas made.

I went there today to mail a package and there a lady working there, her name is Sally, she was…read morevery rude and arrogant towards customers. She refused to help anyone and would answer questions in a very annoyed way and would yell at customers things like "don't come to the register, unless you're 100% ready!!!" , I don't understand how she doesn't get it that it's her job to help people get 100% ready to mail something. I won't be using that post office again!

I don't know how this employee still has a job. She wouldn't tell me her name but she's the…read moreSpanish woman with white hair. She was on her phone when I walked in and rudely pointed her finger up to tell me to wait. She then gives me an attitude as I was trying to find an international package I shipped. She started to then have a full conversation with the customer behind me and not answering my questions. This went on the whole time and wasn't the first unpleasant experience I've had with her. Very unprofessional and hard to understand her accent.

The Post Office in Cos Cob is a hot mess. Several times a month we do not get our mail…read more Yesterday--19 December 2019--we got nothing. Nor did any of our neighbors down the street. Apparently, about midnight, our carrier ran out of steam about one block up the street. This must be addressed. The single job of the carrier is to deliver the bleeding mail. If he can't do that, he needs to seek another line of work.