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    The UPS Store

    The UPS Store

    (26 reviews)

    Unfriendly store. Walked in at 6:59 and "open" sign was on and was snapped at for being closed. The…read moreother store further south is much nicer store and more pleasant to deal with. I'll avoid this one going forward.

    I rarely leave bad reviews, but I do so if an owner or manager of a business is intentionally being…read morerude / hostile, or if the experience is horrendous and said people don't try to fix it, and don't seem to care. - I have 30 years of customer service experience: retail, restaurant, grocery, and my own business. I've worked in almost every position from dishwasher to owner/manager. I'm literally a customer service expert. - I look grungy today (hat, hoodie, jeans and sneaks), because I'm mostly working from home & just running a few quick errands. I'm guessing that I was treated the way that I was, because I didn't look important enough to matter to the employee (who might have been the manager since his name tag looked different than the first employee's), but I didn't stick around long enough to find out. - If I have an Amazon return, I'll typically go to the Kohl's or one of the UPS stores near me in Olathe (where they are super friendly and helpful). The few times I've used UPS, I've printed off my own label and attached it, as the instructions say, so I have zero experience as to what to expect if I ask them to print it off for me. Actual experience: I left my house with something I needed to return to Amazon, before I had actually done the return online. I was in South OP / Leawood area, and since the Amazon choices included UPS, it said $0, and there was one right around the corner, I chose that. I went into the UPS Store off 135th & Metcalf, and told the first employee that I had an Amazon return, and that I didn't have a copy of the return label, and asked if I could email it and they'd be able to quickly print it off for me. He said, "Sure. Send it to this address", pointed to a label, and didn't say a word about it costing $. The other employee goes to a PC and asks if it's my name, and then says, "Your print is coming out right behind you". I was surprised that it was coming out of a huge printer behind me in the store, as I don't use UPS for anything other than shipping. I put the piece of paper down on top of the box I brought in, said thank you, and started to walk away. He said, "That'll be $1..." (whatever change, I didn't hear because he said it quietly and I was already 10' away). I turned back and asked, "I'm sorry, what"? He then repeated the price, and said, "You have to pay for prints". I then started to try to have a conversation with him, but he immediately began interrupting me and talking over me. My sentences below are what I was trying to say, but each time he cut me off after only 3-4 words. - Me: "I didn't know you were going to charge to print off the Amazon label, as it says free on Amazon". - Him: "We are a printing store, we charge for prints". - Me: "I'm not doing a printing order, I just asked him if he could print the label off for me, and he said yes and didn't say anything about $". - Him: "If you don't want to pay for prints, you shouldn't come to a printing store and ask for prints". - Me: "I didn't. I'm not "here for prints", I'm returning this. I usually return at Kohls and..." - Him: "We are not Kohls, they are a retail store. We are UPS, we are a printing store". - Me: "Can you please stop interrupting me..." - Him: keeps interrupting and starts rambling on about various "printing store" things. - Me: "Can you please stop talking over me. I'm trying to have a conversation with you". - He just keeps on going and starts talking louder so I can't be heard. - Me: "never mind, this is ridiculous", and I pick up my box and started walking out. From 10' behind me, as I'm already by the door, he says, "If you don't want to pay, you can get out"! The hostility and rudeness was beyond what I've experienced in a long time. I don't know if he was having a bad day, if someone else had been rude to him so he was taking it out on me, if he's annoyed with being an Amazon return location and chose to take it out on me, or what. But, you don't ever treat people that way for no reason, especially if you are in a customer service position. I will definitely not use that location again!

    Total Care Trans

    Total Care Trans

    (10 reviews)

    Jimmy was extremely helpful and made the process of shipping our car from Los Angeles to Seattle…read moreextremely seamless. Moving in itself is stressful, so the fact that they were able to help with the car transport made it very helpful. I'll definitely use them again for our future moves and will recommend to anyone that needs car transport. They were transparent with pricing from the very beginning. If you need car transport, please use TOTAL CARE TRANS! You won't be disappointed and they'll make sure the process is seamless. Thank you again!!

    I contacted Jimmy Page about transporting a classic car from Oregon to New Jersey. I wanted an…read moreenclosed carrier and I needed the car to arrive no later than a specified date (my travel arrangements depended upon this). Mr. Page provided both verbal and written assurances that the car would be delivered well within my time parameters. At the time I spoke with Mr. Page there were ten days available to get the car to its destination and Mr. Page assured me the transport time would be 4-5 days (this is in July mind you, not the dead of winter). I went so far as to implore Mr. Page not to "overpromise." I wanted to take personal delivery of this car and I could have made other arrangements. My car was not picked up on the specified date, but a day later by Gorban Transportation. As five days stretched into six and seven and eight, my confidence in Mr. Page and Gorban Transportation began to wane. I texted and emailed Mr. Page repeatedly for updates. At one point he testily replied that "transportation is imprecise" and then largely did not reply to my calls, texts, or emails. "Total Care Trans?" My car was finally delivered on day 13. I am 63 years old, been in business for 40 years, and I have never dealt with someone as dishonest as Mr. Page. He is a slick, glib, used car salesman (and that's an insult to used car salesmen). Run, do not walk, away from him and his company.

    FedEx Office Print & Ship Center - Stephan cutting my passport pics, which turned out pretty good!

    FedEx Office Print & Ship Center

    (5 reviews)

    I had a problematic print job (a Christmas present), and Kaitlin was wonderful in making sure that…read moreI was completely happy with the finished project. She patiently made changes and was just generally awesome. ALL THIS while she was manning the store **by herself**, helping one customer after another. She was amazing to watch in action, I'll be honest. She told me that her "spirit animal is an octopus", which I can totally believe. Thank you, Kaitlin! You are amazing!!!

    I walked into the FedEx store located on 151st and Blackbob in Olathe KS today. I had a retrieval…read morecode for an order that I placed online to print 3 posters. One person was at the front counter helping someone ship a package. One person was at the side counter helping a person with a print job. One person was at the table in the center cutting a print job. She asked me if I was printing blue prints I said no I hadn't done this before I have a retrieval code and I showed it to her. She said you'll have to wait until the person at the side counter helping the customer with the print job is finished and he can do that for you. In the meantime the person at the front counter helping someone ship a package asked me if I was being helped. I said I was waiting in line to complete a print job. He asked to see the retrieval code on my phone. He typed it in the computer he was at and that didn't work so he went to the one on the opposite side of the person helping the customer with the print job. She then tells him that he can't do what he's attempting to do and that he should have asked before he jumped into that. I want to be clear she said that in front of all the staff and the customers. She finished by looking at me and saying you're just going to have to wait. I very much appreciate the gentleman at least making the attempt and I was embarrassed for him and felt guilty because he was trying to help me. But nonetheless resigned to waiting, at which point I'm observing the customer being helped in the print line and it's going to take a while. I then asked her where's the next closest store. She said 135th and BlackBob but you're going have the same problem there. To which I replied that's OK I'm sure I'll like their attitude better than yours. Let me close by saying I was greeted warmly in the other store at 135th & Blackbob. They were fast they were conversational they were engaged they were working together one photo was of my dog and we even talked about my dog and their dogs. All this to say that that store is further from my house but that will be my store going forward because I had a great experience there. And I feel bad for the original store because I know it's not the other employees fault it was just one person who brought the energy down in there for both customer service and interacting with her peers.

    US Post Office - postoffices - Updated August 2026

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