I had a good experience here just today dropping off a package with all the details and label…read morealready put on. There's social distancing norms in place with little indicators on the floor and masks on policy. There was only one counter open at my time of visit around 4pm but, there wasn't a big line so it was ok. Contrary to all the reviews I saw about this place before my visit, I was leaning towards a bad experience but, i didn't have one. It was a standard drop off for my package and I was done within a few minutes, got the receipt and headed home.

How many post offices are in Walpole? For heaven's sake!…read more Walpole Center, the tiny one on Summer Street (literally, it's only a 10 sq ft building), and this one. So 3. Wow. This one is the most convenient to me, and is barely EVER busy. Heck, I've never seen more than one other person in the office anyway. -1 star for staff. MOST of them are very, very friendly, but there are a few old grumpy people working at this post office, who are NOT pleasant. For the rest of the post office, there is barely ever a line, so it won't take nearly as long to get through checkout, unlike it does at some points in Norwood and Westwood PO's. They have a large shipping area with boxes, tape, and all sorts of different labels. Never crowded either, like the country. Plus, large parking lot and on street parking, without having the small lots in both Norwood and Westwood. 4 stars. I will be back and suggest the E Walpole PO to others. Located on Union Street, at the Chestnut Street & Union Street fork. Open Monday through Friday 8:30am-4:30pm and Saturday 9AM-Noon.

Not helpful and doesn't know their stuff. Couldn't answer questions about shipping and wasn't…read morefriendly at all.

I went into this office for renewing my kids passports and I was forced to do do expedited request…read moreeven though I did not need to. I knew how the procedure is and explained that it's not required and all we need is to send the renewal form and the "about to" expired passports. This Chinese guy (the only postman who was certified for passports service) was not willing to process for me if I didn't expedite it... He was extremely rude. He indicated that he would not care if other location would process it but not at his location. So I went to Waltham location and had it done within 15 minute. I happened to go to the Boston Passports (head quarter) location a year later for my passport for business trip and brought up this incident to them. They indicated whoever worked there in Medfield need to retake the training again. I would suggest to go to Needham, Dedham or Waltham location if it's not too far for you. The people there are a lot nicer and experienced. This one star is for the cleanliness of the location. As far as the passport service sadly to say this Chinese man deserved nothing.

We have used this facility on numerous times. On 12/29/22 we once again put our package in their…read morehands and they put a UPS label on it but according to UPS they never received the package. So the package that the postal center received never left with UPS and is still lost. They have done absolutely nothing to try and locate our package. They ignore our requests for help even though they were the only ones to touch our valuable package of gifts. I suggest you do not use their services If you value your package or letter .No support what so ever.

The old hag behind the desk tried telling me that I printed my labels too small and because of…read morewhich she has to enter the tracking by hand (which she made seem like a giant inconvenience) but I knew she was wrong. Told her I didn't feel comfortable dropping my packages off there and kept is pushing across the street to Shaws. Unsurprisingly Shaws scanned the labels in just fine with no issue, the lady clearly has no idea what she's talking about or maybe needs a new scanner that isn't broken. Additionally I couldn't help but notice peoples packages/drop offs filling the entire main lobby unsecured where people enter. Anyone could just walk in grab one and walk right out. If you need UPS or Fedex drop off just go across the street.

I was running errands after school and realized that I need to print the label when dropping off my…read morepackage so I told them I would be right back and quickly ran home, as they closed in 15 minutes. I printed the label and arrived one minute late and they turned me away even though it was a quick one second drop off and the building was still open. Rude customer service, I would not recommend if you are requiring a shipment needing more assistance.

Every time I come here to ship something, the staff are friendly and my items get shipped right…read moreaway. Can't ask for a better post office.

Where do I begin, shipped 2 high end speakers worth about $400 used. I paid UPS store $167 for the…read moreprofesional packing that they offered,shipping and insurance. Told them the insurance is for $400 worth of speakers. Speakers where poorly packed, they arrived damage, well it doesn't matter right I'm insured I'm Smart I put insurance well so I thought. I made the claim at the store and they just gave me the run around for 4 months yes 4 months. Excuses about manager,accounting problems, the owner is not here. There's 2 ladies at the store one of them is very nice and helpful the other I won't get into is just so sad they will hire someone with this kind of attitude to do customer service. After 4 months and no check I called ups directly and my check magically showed up, to my surprise is was for half of what I insured the speakers for. Here's what I think happened I ship all the time, i do understand things happen, ups pays within 3 to 5 weeks. I have a very bad feeling that this store never insured my speakers and they kept the money, the reason why I came to this conclusion is because I was told my claim was not approved. How can a claim not be approved if they packed them they shipped them? Do yourself a favor and go somewhere else or hopefully the owner reads this and retrains their staff. I'm not a person to wish a business bad, but so many bad reviews, customer be aware.

We just drove here to drop-off a package that was being shipped to Comcast. UPS Stores are paid by…read moreComcast to box and ship equipment. For customers, this is supposed to be a quick and easy drop-off. Instead, I was told "the system is down. Print the label, bring it back, and we'll ship it." Then I asked if this was an issue with all UPS Stores. She said it is! I called another UPS Store, they're letting us do the simple drop-off... moral of the story: The person running this UPS Store didn't know how to do their job.