Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

I rarely have to use mailing services but after my last episode at the post office and outburst in…read moreThornton I promised myself I'm never doing back there. This Mailbox express has USPS, FedEx, DHL and a lot more for the same prices as the company offers. The staff is polite and friendly not angry and uptight like at the post office. I'm just going to come here for now on because they have everything I need, plus it's closer to home and no line not even holiday time. The government Post Office can kicks rocks!

Love coming here! The staff is great! The owner is always in such a good mood. Quick and easy…read moreservice. Thank you for all those years of service.

The staff was amazingly friendly. It didn't used to be that way. I used to go out of my way to a…read moredifferent UPS store. I was pleasantly surprised when I stopped in a few times since last month to find a different staff and much friendlier service.

It claims on line that it's open at this location until 7:00pm. So I send my grandson there to…read morereturn an Amazon package, and it's closed. Why can't they understand that we rely on this schedule that they list on Google maps. What do we have to do to acquire decent information? I am disgusted with this poor info technology. If you want to participate in advanced technology, then provide the correct information.

I've had a horrible experience at this store. I paid them $85 to pack a set of heirloom chins to my…read moreneice in FL last September. The carton arrived damaged and many pieces of china broken. I paid for insurance to cover any breakage. UPS Insurance company blames the store and the store blames the shipping company. I've fought with both of them for over 3 months now. As far as I'm concerned they are both at fault and all they want to do is argue with me. My next move is Small Claims Court

I was picking up a package because my school was closed that week it was being delivered. UPS…read morecustomer service adjusted where it would be held for me to pick up and I had to pay for it to be held. At this store the clerk tried to tell me I had no packages to pick up because my ID he looked up had no package (again the package was going to a school). But I saw the package right there in his pile of boxes and I had the tracking number! Instead of having good customer service he blamed me for having a business address and not my name on the package! But it is UPS and Scholastic that address the package in that way ?

Fantastic service and some of the nicest people you'll ever meet. They helped me with a passport…read morephoto then to mail my application. The man who helped me caught that I had signed my passport application with blue ink. The form states everything needs to be in black ink. He helped me fix it. As I'm expediting the passport application I appreciated the catch since it could have slowed the process down. My photos were also attractive. Much better than DMV or other places I've been. You'll be glad you give them your business!!

What an awesome place to find that truly has the best customer service! Both gentlemen helped me…read morewith a lot of Christmas presents to mail! They truly looked at all my options to ship out of state! They gave me a discount due to living by King Soopers on Pace St. They have coupons on the back of the King Soopers! I will now always go to Express It Mail Center to mail anything out! I would never have had that kind of service at the post office! Thank you for being a wonderful place to ship out packages!

The new owner Judd and staff have been great, always helpful and friendly. They've added a lot of…read moreservices and merchandise. Always good advice available. Ignore reviews before 2024, that was a different owner entirely.

I am in and out of this store often, the owner Judd could not be more helpful. It is a neighborhood…read morebusiness and that is how you are treated like a friendly neighbor! A+ for service.

Very cute nice couple. pleasant calm and always smiling. when i walk in here it feels like family…read moreand prices are not that expensive, keep up the good work

I've been using Mailbox Express as a business address for over 5 years, and always get great…read morecustomer service. Deborah and Oliver are so very friendly. Always a great visit.

I've lived all over the country over the last 44 years. This…read moreis without parallel the very worst Post Office I've ever experienced, anywhere. The Post Office in Midwest City, Oklahoma is better. The one in Gainesville, Fla. is more reliable. The postal workers routinely destroy/misdirect my mail. Then they lie about it. This is a top-down organizational failure. I really do think Colorado should kick the USPS totally out of this state.

So my package was smashed by USPS employee so it could fit into my mailbox. Not cool !read more